2. Cisco
  3. SPA100 Series
SPA100 Series

Cisco SPA100 Series, SPA112, SPA122 Quick start guide

  • Hello! I am an AI chatbot trained to assist you with the Cisco SPA100 Series Quick start guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
Quick Start Guide
Cisco SPA100 Series Analog
Telephone
Adapters
SPA112
Two Port
Phone Adapter
SPA122
ATA with
Router
Package Contents
• Analog
Telephone
A
dapter
•
Ethernet
C
a
ble
•
Power
A
da
pte
r
• Quick
Start Guide
•
Product
CD-ROM
2
Cisco SPA100
Ser
i
es
Analog
Telephone
Adapter
s
We
l
c
om
e
Thank you for
choosing
a
Cisco SPA100 Series
Analog
Telephone
Adapt
e
r.
This
product
family
inc
l
ude
s
the
following
mo
dels
:
•
S
P
A
112
Two-Port Phone
A
d
apter
:
2 FXS
ports
and 1
10/100
W
AN
po
r
t
.
•
S
P
A
122
ATA
with Router:
2 FXS
p
o
r
t
s
,
1
10/100
WAN
p
o
r
t
,
1
10/
100
LAN
p
o
r
t
,
and built-in
r
o
u
t
er
.
This
g
u
i
d
e
de
s
c
r
i
b
es
how to
p
hy
s
i
c
ally
install the
equipment
and how
to
get
started
with the
c
o
nfiguration.
1
Before
You
Be
g
i
n
Before
you
begin
the
installatio
n
,
make sure
that you
have
the
f
ollowing
eq
u
i
p
m
e
n
t
and
se
r
v
i
c
es
:
• An
active Internet account
and
Voice
over IP
ac
c
ount
•
Ethernet cable
to
connect
to your
broadband network devic
e
•
Phone
to
connect
to your
S
P
A
112
/
122
•
Phone cable
to
connect
your
phone
•
Opt
i
o
nal
:
Uninterruptible Power Supply
(UPS) to
provide backup
p
o
wer
2
Product
F
ea
t
u
r
es
Top
Panel
Cisco SPA100 Series
Ana
l
og
Telephone Adapters
3
Fe
a
tu
r
e
D
e
s
cri
p
tion
Phone
1
Phone
2
Steady green—On
hook
.
Slow flashing green—Off ho
ok
.
Off—Port
not
r
e
ady
.
In
terne
t
Flashing green—Transmitting
or
receiving data
th
r
o
ugh
the WAN
p
or
t
.
Off—No
l
i
nk
.
Sys
t
e
m
Steady green—System
r
e
ady
,
IP
address ac
quir
e
d
.
Slow flashing green—Acquiring
IP
addr
ess
.
(By
def
a
ult
,
uses
DHC
P
.)
Fast
f
l
a
s
h
i
n
g
green—Upgrading
fi
rm
wa
r
e
.
Off—No
power
or
system
can not
boot up.
Back
Panel
Fe
a
tu
r
e
D
e
s
cri
p
t
i
on
Re
s
e
t
Using a
paperclip
or similar
obje
ct
,
press
this
butt
on
briefly to
restart
the
unit
.
Press
and hold for
10
seconds
to
restore
the
factory default
s
et
tings
.
Phone
1
,
Phone 2
(Gra
y)
Connect
to an
analog phone,
using an
RJ-11 phone
cable.
Ethernet
(
Y
ellow)
S
P
A
122
O
n
ly
Can
be used
to
connect
to a
device
on your
net
w
ork
,
such as
a
c
omput
er
,
using an
Ethernet cable.
Internet (Blue)
Connect
to a
broadband network device
(DSL
or
cable
mo
dem
)
or a
network
r
out
e
r
,
using an
E
thernet
cable.
Power
Connect
to a
power source,
using the
pr
ovide
d
power
adapt
e
r
.
4
Cisco SPA100
Ser
i
es
Analog
Telephone
Adapter
s
239795
3
Connecting the
Equipmen
t
NOTE For
wall-mounting
instructions
,
see Mounting the
ATA,
page
9
.
S
TEP
1
Connect
one
end
of the
provided Ethernet cable
to the
In
terne
t
(Blue)
p
o
r
t
.
Connect
the
other end directly
to your
bro
adb
and
network deviceConnect
one
end
of a
phone cable
to the
Phone
1
(Gray)
p
or
t
.
Connect
the
other end
to your
analog phone
or
f
a
x
machi
ne.
S
TEP
2
Connect
one
end
of
another phone cable
to
another analog phone
or fax
machine. Connect
the
other end
to
the Phone 2 (Gray)
po
r
t
.
S
TEP
3
S
P
A
122
O
n
ly
:
Optionally
,
connect one end
of an
Ethernet
n
e
tw
ork
cable
to the
ETHERNET
(Yellow)
port
of the
A
T
A
.
Connect
the
other
end
to a
device
on your
net
w
ork
,
such as
a
c
o
mput
e
r
.
S
TEP
4
Connect
the
provided power adapter
to the
Power
port
.
WAN
Cisco SPA100 Series
Ana
l
og
Telephone Adapters
5
4
Configuration and Management
of
the
ATA
You can
use
the
web-based
configuration
utility to
set
up your
A
T
A
.
Y
o
u
also can
use
the built-in
Interactive Voice
R
e
sp
ons
e
(IVR)
syst
em
.
Using the
W
e
b-
B
a
s
e
d
Configuration
Utilit
y
S
TEP
1
Connect
your
computer
to the
same subnet as
the
A
T
A
.
F
o
r
example,
if
the
ATA is
connected
to a LAN
port
on your
r
o
ut
er
,
also
connect
your
computer
to a LAN
port
on your
r
o
ut
er
.
Note:
On
SPA122,
you can
connect
your
computer
to
the
ETHERNET
(
Y
e
llow)
port
of the
A
T
A
.
S
TEP
2
Power
on your
c
omput
er
.
NOTE:
Make sure
your
c
o
mput
er
’
s
Ethernet adapter
is
set
to
o
b
tain
an IP
address
auto
matically
.
For
more information, r
e
f
e
r
to
the Help
for your
operating
syst
em.
S
TEP
3
Start
a
web browser
on your
c
omput
er
.
S
TEP
4
In the
Address
ba
r
,
enter
the IP
address
of the
A
T
A
.
•
S
P
A
112
:
Use
the
A
T
A
’
s
IVR
or your
r
out
er
’
s
configuration utility
to find the
dynamically assigned
IP
address
of
the
A
T
A
.
F
o
r
information about
the
IVR,
see Using the
IVR
f
o
r
Administration, page
6
.
•
S
P
A
122
:
In the
Address
ba
r
,
ent
e
r
:
1
92.
168
.
15.
1
Not
e
:
192.168.15.1
is the
default
local IP
address
of the
A
T
A
.
S
TEP
5
To log in for the first
time
,
enter
the
default username,
admin
,
and
the
default
pas
s
wor
d
,
admin
.
The password
i
s
case
se
n
s
i
t
i
v
e
.
S
TEP
6
Enter the
Co
nn
e
c
t
i
on
Type
and
settings required
by your
Internet
Service
Pr
ovide
r
.
Types include
DHCP (the
default option),
Static
I
P
,
and PPPoE
(required
for
most
DSL
service). After
entering these
s
et
tings
,
click
Submit
to
establish your
Internet
c
onne
ction.
S
TEP
7
Use
the
menus
to
configure
your
se
tt
ings
,
as needed.
For
mor
e
i
n
f
o
r
m
a
t
io
n
,
see the
ATA
Administr
a
t
i
on
G
u
ide
.
(D
o
c
umentation
links
are provided
in
Where
to Go
From Here, page
11
.)
6
Cisco SPA100
Ser
i
es
Analog
Telephone
Adapter
s
Using the
IVR for
A
d
ministra
tion
An
IVR
system
is
available
to help you to
configure
and
manage
your
A
T
A
.
You can
use
the
telephone keypad
to
select options
and to
make
y
o
ur
entrie
s
.
To
access
the
IVR
menu:
S
TEP
1
Connect
an
analog phone
to the
Phone port
of the
A
T
A
.
S
TEP
2
Press
the
star key
four
time
s
:
****
S
TEP
3
After the
greeting pla
y
s
,
press
the
keys
on the
phone keypad
to
se
l
e
c
t
your
op
t
i
o
n
s
.
S
TEP
4
Enter
the
code
for the
desired
action.
See
the IVR
Actions table
f
o
r
details
.
TIPS:
•
Enter
the
numbers
slowly
,
listening
for the
audio confirmation
b
ef
or
e
entering
the next
numb
e
r
.
• After you
select
an option,
press
the
# (pound)
k
e
y
.
• To
exit
the
me
nu
,
hang
up the
telephone
or
enter 3948#
to
ex
i
t
.
• After
entering
a
value
,
such as
an IP
a
ddr
ess
,
press
the
# (pound) key
to
indicate
that you
have finished
your
selection.
To
save
the new
s
et
ting,
press
1
.
To
review
the new
setting, press
2
.
To
re-enter
the new
se
tt
ing,
press
3
.
To
cancel
your
entry
and
return
to the main menu,
press
*
(s
t
a
r
)
.
• While
entering
a
valu
e
,
you can
cancel
the
changes
by
pressing
the *
(
s
t
a
r
)
key
tw
i
c
e
within half a
se
c
o
n
d
.
Be sure
to
press the key
q
u
i
c
k
l
y
,
o
r
the * will
be treated as
a
decimal point
entr
y
.
•
If
the
menu
is
inactive
for
more
than one minute, the ATA
times
out
.
Y
o
u
will
need
to
re-enter
the
menu
by
pressing
the
star key
four
time
s
:
****
.
Your
settings take ef
f
e
ct
a
f
t
er
you
hang
up the
telephone
or
exit
the
IVR
.
The ATA may
reboot
at this
time.
• To
enter
the
de
cim
a
l
points
in an IP
addr
ess
,
press
the *
(
s
tar)
k
e
y
.
F
o
r
example,
to
enter the
IP
address
191
.
168
.
1
.
105,
perform
the
f
o
llowing
tasks
:
–
Press these
k
e
y
s
:
191
*
168
*
1
*
1
05.
–
Press the #
(p
oun
d
)
key
to
indicate
that you
have
fi
n
i
shed
entering the
IP
add
r
ess
.
–
Press 1
to
save
the
I
P
address
or
press
the * (star) key to
c
a
n
c
e
l
your
e
ntr
y and
return
to
the
main
m
e
n
u.
Cisco SPA100 Series
Ana
l
og
Telephone Adapters
7
IVR
A
c
tions
IVR
A
c
t
ion
Opti
on
Choices and
Instruc
t
i
o
ns
Enter
IVR
Menu
Check Internet
C
onne
ction
Ty
p
e
Set Internet Connection
T
y
p
e
DHCP
:
0
Static
IP
:
1
PPPoE:
Press 2
PPP
o
E
,
DHCP
:
Press 3
DHC
P
,
PPPoE:
Press 4
Check Internet
IP
A
d
dr
ess
(WAN
p
o
r
t
)
Set Static
IP
Address
(WAN)
Enter
the IP
address
by
using
numbers
on the
t
elephone
key pad. Use
the * (star)
ke
y
when entering
a
de
cimal
po
i
n
t
.
Not
e
:
This
option
is
a
v
ailable
only
a
f
t
er
you
choose Static
IP
as
the
Internet
C
onne
ction
T
y
p
e
,
through option
101
.
Check Network Mask
Set Network Mask
To
enter
the value,
pr
ess
numbers
on the
t
elephone
key
p
ad
.
Press the
* (star)
ke
y
to
enter
a
decimal
p
oint
.
Not
e
:
This
option
is
a
v
ailable
only
a
f
t
er
you
choose Static
IP
as
the
Internet
C
onne
ction
T
y
p
e
,
through option
101
.
Check Gateway
I
P
A
dd
r
ess
8
Cisco SPA100
Ser
i
es
Analog
Telephone
Adapter
s
IVR
A
c
t
ion
Opti
on
Choices and Instru
c
t
i
ons
Set Gateway
I
P
A
dd
r
ess
To
enter the
v
a
l
u
e
,
p
r
ess
numbers
on the
t
elephone
key
p
ad
.
Press the
* (star)
ke
y
to
enter
a
decimal
p
oint
.
No
t
e
:
This
option
is
available
only
a
f
t
er
you
choose Static
IP
as the Internet
C
onne
ction
T
y
p
e
,
through option
101
.
Check
MAC
Addr
ess
Check F
i
rmwar
e
V
ersion
Check Primary
DNS
S
e
r
v
er
Se
tt
i
n
g
Set Primary
DNS
S
e
r
v
er
To
enter
the value,
pr
ess
numbers
on the
t
elephone
key
p
ad
.
Press the
* (star)
ke
y
to
enter
a
decimal
p
oint
.
No
t
e
:
This
option
is
available
only
a
f
t
er
you
choose Static
IP
as the Internet
C
onne
ction
T
y
p
e
,
through option
101
.
Check Internet web
se
r
v
er
po
r
t
S
P
A
122
on
ly
:
Check
LAN IP
address
(Ethernet
p
o
r
t)
Announce
Line 1
S
I
P
Tr
a
n
s
p
o
r
t
Set
Line 1
S
I
P
T
r
ansp
or
t
0
:
UDP
1:
T
C
P
2:
TL
S
Check
Line 2
S
I
P
T
r
ansp
or
t
Set
Line 2
S
I
P
T
r
ansp
or
t
0
:
UDP
1:
T
C
P
2:
TL
S
Exit IVR
Allow or
prevent
WAN
ac
c
ess
to the
administration
web
se
r
v
er
1
:
Enable
0:
D
i
s
ab
l
e
Cisco SPA100 Series
Ana
l
og
Telephone Adapters
9
IVR
A
c
t
ion
Opti
on
Choices and
Instruc
t
i
o
ns
Factory
R
es
et
of Unit
WARNING:
All
non-
d
e
f
a
ult
settings
will
be
l
o
s
t
.
T
his
includes network
and
se
r
v
ic
e
provider data.
RES
E
T
When
pr
o
m
pt
e
d
,
press
1
to
co
n
f
i
r
m
,
or
press
* (star)
to
cancel. After
you
hear
“Option
successful,” hang
up
the
phone.
The ATA
r
eb
o
ots
.
Reboot
of
Voice
S
y
st
em
REB
OO
T
After
you
hear
“Op
t
io
n
successful,” hang
up
the
phone.
The ATA
r
eb
o
ots
.
User
Factory
R
es
et
of Unit
WARNING:
All
us
er
-
changeable
no
n
-
def
a
ult
settings
will
be
l
o
s
t
.
This
may
include network
and
se
r
v
ic
e
provider data.
When
prompted, press
1
to
co
n
f
i
r
m
,
or
press
* (star)
to
cancel. After
you
hear “Option
successful,” hang
up
the
phone.
The ATA
r
eb
o
ots
.
5
Mounting the
ATA
You can
place
the ATA on a
desktop
or
mount
it on a
wall.
C
AUTION
To
prevent
the ATA from
ov
e
r
hea
t
i
n
g
,
do not
operate
it in
an
area
that
exceeds
an
ambient temperature
of 104°F
(
40
°C)
.
Desktop Placement
P
l
ac
e
the ATA on a flat
sur
f
ac
e
near
an
electrical outlet
.
W
ARNING
Do not
place anything
on top of the
A
T
A
;
excessive weight
could damage it
.
Wall
Mo
unting
The ATA has two
wall-mount slots
on the
bottom panel.
To
mount
the ATA
on a wall, you
need mounting hardware
(not
include
d
)
.
Sugg
es
t
e
d
hardware
i
s
i
ll
u
s
t
r
a
te
d
(not
true
to
s
c
a
l
e
)
.
10
Cisco SPA100
Ser
i
es
Analog
Telephone
Adapter
s
Recommended hardware
(not included):
Two
number-six
pan-head
tapping
s
c
r
ews
,
5/8-in.
length,
with
anchors
for
sheet
rock
i
nstallati
on.
5/8
in. (15.8
mm
)
W
ARNING
Insecure mounting
might
damage
the ATA or
cause
injur
y
.
Cis
c
o
is not
responsible
for
damages incurred
by
insecure w
a
ll-
mounting.
To
mount
the unit to the wall:
S
TEP
1
Determine where
you
want
to
mount
the
u
nit
.
V
e
rif
y
that the
sur
f
ac
e
is
smooth,
flat
,
dr
y
,
and
sturdy
.
S
TEP
2
Drill
two pilot
holes
into
the
sur
f
ac
e
58 mm
apart (about
2.28
in.)
.
S
TEP
3
Insert a
screw
into
each
hole,
leaving
a
gap
of 5 mm
(0
.
1968
in.)
between
the
underside
of
each screw head
and the
sur
f
ac
e
of
the
wall.
S
TEP
4
P
l
ac
e
the unit
wall-mount slots
over the
screws
and
slide
the
un
it
down
until the
screws
fit
snugly
into the
wall-mount
slots
.
Cisco SPA100 Series
Ana
l
og
Telephone Adapters
11
6
Where
to Go
From
Her
e
Su
pp
or
t
C
i
s
c
o
Small
B
u
sine
ss
Support
C
o
mmu
n
it
y
www
.cis
c
o
.c
om
/
go/
smallbizsuppor
t
C
i
s
c
o
Small
B
u
sine
ss
Support
and
R
es
o
ur
c
es
www
.
c
i
s
c
o
.c
om
/
g
o/
sma
llbi
z
help
Phone Support
C
ontacts
www
.cis
c
o
.c
om
/
g
o/sb
s
c
C
i
s
c
o
Small
B
u
sine
ss
F
i
rm
war
e
D
ownloads
www
.cis
c
o
.c
om
/
go/
s
of
twar
e
C
i
s
c
o
Small
B
u
sine
ss
Open Source
R
e
quest
s
www
.cis
c
o
.c
om
/
go/
smallbiz_op
ens
our
c
e_
req
u
es
t
Product
D
o
cu
men
t
a
t
ion
C
i
s
c
o
Small
B
u
sine
ss
Analog
T
elephone
Ad
ap
t
e
r
s
www
.cis
c
o
.c
om
/
go/
smallbiz
v
oic
e
g
at
ewa
y
s
C
i
sco
Small
B
u
s
i
n
e
ss
Cisco Partner
C
entral
for
Small
B
u
s
i
n
ess
(Partner
Login
R
e
quir
ed)
www
.cis
c
o
.c
om
/web/par
tners/
s
ell/
s
mb
C
i
s
c
o
Small
B
u
sine
ss
Home
www
.
c
i
s
c
o
.
c
o
m
/
s
m
b
Americas
He
adquar
t
ers
Cisco
S
y
st
ems
,
Inc
.
170
West Tasman Driv
e
San
Jo
se
,
CA
95134
-
1706
USA
www
.
c
i
s
c
o
.
c
o
m
Small
Business
S
u
pp
ort
,
Global:
www
.
c
i
s
c
o.c
om/
go/
s
b
s
c
78-19933-01
Cisco
and
the Cisco
Logo
are trademarks
of
Cisco
Syste
m
s
,
Inc.
and/or its
af
fil
i
ate
s
in the U.S.
and
other countries.
A
li
s
t
i
n
g
of Ci
sco
'
s
trademarks
can
be
found at
www
.
c
i
s
c
o
.
c
om
/
g
o
/
tradem
ark
s
.
Third
party trademarks
m
e
n
t
i
o
n
e
d
are the property
of their
r
es
p
e
c
t
iv
e
owner
s
.
The
use
of the
word partner does
not imply a
partnership relationship between Cisco
and
any
other com
p
any
.
(1
005R)
©
2011 Cisco Systems,
I
nc
.
All
rights
r
ese
r
v
e
d
.
/