Samsung WF-J1056 User manual

Washing Machine

user manual

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Thank you for purchasing a Samsung product.

To receive a more complete service,

please register your product at

www.samsung.com/global/register

WF-J1456(W/V/S/C/R)

WF-J1256(W/V/S/C/R)

WF-J1056(W/V/S/C/R)

WF-J856(W/V/S/C/R)

WF-B1456(W/V/S/C/R)

WF-B1256(W/V/S/C/R)

WF-B1056(W/V/S/C/R)

WF-B856(W/V/S/C/R)

WF-R1256(W/V/S/C/R)

WF-R1056(W/V/S/C/R)

WF-R856(W/V/S/C/R)

WF-F1256(W/V/S/C/R)

WF-F1056(W/V/S/C/R)

WF-F856(W/V/S/C/R)

WF-S1056(W/V/S/C/R)

WF-S856(W/V/S/C/R)

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2_ Features

features

• Child Lock

The Child Lock function keeps curious little hands out of the washer. This safety feature

ensures, that children do not toy with the operation of the washer. It also alerts you when it is

activated.

• Handwash for wool

Clothes susceptible to damage, such as those made of linen or silk, can be washed just as if

they were being washed by hand.

• Delay Start

This function enables uses to delay the washing machine’s starting time for up to 19 hours.

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Safety information _3

safety information

Throughout this manual, you’ll see Warning and Caution notes.

These warnings, cautions, and the important safety instructions that follow do

not cover all possible conditions and situations that may occur.

It’s your resposibility to use common sense, caution, and care when installing,

maintaining, and operation your washer. Samsung is not liable for damages

resulting from improper use.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual means:

WARNING

Hazards or unsafe practices that may result in severe personal injury or

death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or

property damage.

CAUTION

To reduce the risk of ﬁre, explosion, electric shock, or personal injury when

using your washer, follow these basic safety precautions:

BEFORE USING THE APPLIANCE

Packing materials can be dangerous to children; keep all packing material (plastic bags,

polystyrene, etc.) well out of the reach of children.

The appliance is designed for home use only.

Make sure that water and electrical connections are made by qualiﬁed technicians,

observing the manufacturer’s instructions (see “Installing the Washing Machine”) and local

safety regulations.

All packaging and shipping bolts must be removed before the appliance is used. Serious

damage may occur if they are not removed. See “Removing the shipping bolts”.

Before washing clothes for the ﬁrst time, you must run a complete cycle without clothes.

See “Washing for the ﬁrst time”.

SAFETY INSTRUCTIONS

Before cleaning or carrying out maintenance, unplug the appliance from the electrical outlet

or set the dial to Off.

Make sure that the pockets of all clothing to be washed are empty.

Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause

extensive damage to the appliance.

Always unplug the appliance and turn off the water after use.

Before you open the door of the appliance, check that the water has drained. Do not open

the door if you can still see water.

Pets and small children may climb into the appliance. Check the appliance before each use.

CAUTION

WARNING

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4_ Safety information

The glass door becomes very hot during the washing cycle. Keep children away from the

appliance while it is in use.

Do not attempt to repair the appliance yourself. Repairs made by inexperienced or

unqualiﬁed persons may cause injury and/or make more serious repairs to the appliance

necessary.

If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its

service agent or a similar qualiﬁed person in order to avoid a hazard.

This appliance should only be serviced by an authorized service center, and only genuine

spare parts should be used.

This appliance is not intended for use by young children or inﬁrm persons unless they

have been adequately supervised by a responsible person to ensure that they can use the

appliance safely. Young children should be supervised to ensure that they do not play with

the appliance.

This appliance has to be connected to the plug endurable to proper power consumption.

This appliance has to be positioned so that the plug is accessible after installation.

Do not use processed water containing oil, cream or lotion, which is usually found in skin-

care shops or massage clinics.

• Otherwise this will cause the packing to be deformed, which causes a malfunction or

water leak.

A stainless washing tube does not usually rust. However if some metal such as a hair pin is

left in the tube for an extended time, the tube could rust.

• Do not leave water or bleach containing chlorine in the tube for an extended period of

time.

• Do not regularly use or leave water containing iron in the tube for an extended period of

time.

• If rust starts appearing on the surface of the tube, apply a cleansing agent (neutral) to

the surface and use a sponge or soft cloth to clean it. (Under no circumstances use a

metal brush)

For washing machines with ventilation openings in the base, that a carpet must not

obstruct the openings.

Use the new hose-sets and old hose-sets should not be reused.

This marking shown on the product or its literature, indicates that it should not be disposed

with other household wastes at the end of its working life. To prevent possible harm to

the environment or human health from uncontrolled waste disposal, please separate this

from other types of wastes and recycle it responsibly to promote the sustainable reuse

of material resources. Household users should contact either the retailer where they

purchased this product, or their local government ofﬁce, for details of where and how they

can take this item for environmentally safe recycling. Business users should contact their

supplier and check the terms and conditions of the purchase contract. This product should

not be mixed with other commercial wastes for disposal.

safety information

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Contents _5

contents

INSTALLING THE WASHING

MACHINE

6

6 Unpacking the Washing Machine

6 Overview of the washing machine

7 Selecting a location

7 Adjusting the leveling feet

7 Removing the shipping bolts

8 Connecting the water supply hose (Option)

9 Connecting the water supply hose

9 Positioning the drain hose

10 Plugging in the machine

WASHING A LOAD OF LAUNDRY

11

11 Overview of the control panel

12 Washing for the ﬁrst time

13 Putting detergent in the washing machine

13 Washing clothes using Fuzzy Logic

14 Washing clothes manually

14 Using delay start

15 Washing tips and hints

MAINTAINING THE WASHING

MACHINE

16

16 Draining the washing machine in an

emergency

16 Repairing a frozen washing machine

16 Cleaning the exterior

17 Cleaning the detergent drawer and recess

17 Cleaning the debris ﬁlter

18 Cleaning the water hose mesh ﬁlter

TROUBLESHOOTING

19

19 Problems and solutions

20 Understanding error messages

PROGRAMME CHART

21

21 Programme chart

APPENDIX

23

23 Fabric care chart

23 Electrical warnings

23 Protecting the environment

24 Declaration of conformity

24 Speciﬁcation

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6_ Installing the washing machine

installing the washing machine

UNPACKING THE WASHING MACHINE

Unpack your washing machine and inspect it for shipping damage. Also make sure that you have received

all of the items shown below. If the washing machine was damaged during shipping or you do not have all

of the items, contact your Samsung dealer immediately.

OVERVIEW OF THE WASHING MACHINE

Wrench Water supply hose Hose guide Bolt hole covers

Worktop

Drain Hose

Plug

Debris ﬁlter

Control panel

Detergent drawer

Emergency drain tube

Door

Base cover

Filter Cover

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Installing the washing machine _7

SELECTING A LOCATION

Before you install the washing machine, select a location with the following characteristics:

• A hard, level surface (if the surface is uneven, see “Adjusting the leveling feet,” below)

• Away from direct sunlight.

• Adequate ventilation

• Room temperature that will not fall below 0 ˚C

• Away from sources of heat such as coal or gas

Make sure that the washing machine does not stand on its power cord.

Ventilation openings must not be obstructed by carpeting when the washing machine is installed

on a carpeted ﬂoor.

ADJUSTING THE LEVELING FEET

If the ﬂoor is uneven, adjust the feet (do not insert pieces of wood or any other objects under the

feet):

1. Loosen the leg bolt by turning it with your hand

until it is at the desired height.

2. Tighten the locking nut by turning it with the

supplied wrench.

• Place the washer on a sturdy, ﬂat surface.

If the washer is placed on an uneven or weak

surface, noise or vibration occurs. (Only a 1

degrees angle is allowed.)

REMOVING THE SHIPPING BOLTS

Before using the washing machine, you must remove the ﬁve shipping bolts from the back of the

unit. To remove the bolts:

1. Loosen all bolts with the supplied wrench before

removing them.

2. Take each bolt head and pull it through the wide

part of the hole. Repeat for each bolt.

3. Fill the holes with the supplied plastic covers.

4. Keep the shipping bolts for future use.

01 Installing the washing machine

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8_ Installing the washing machine

CONNECTING THE WATER SUPPLY HOSE (OPTION)

1. Remove the adaptor from the water supply hose.

2. First, using a ‘+’ type screw driver, loosen the four screws on

the adaptor. Next, take the adaptor and turn part(b) following

the arrow until there is a 5mm gap.

3. Connect adaptor to the water tap by tightening the screws

ﬁrmly.

Then, turn part (b) following the arrow and put(a) and (b)

together.

4. Connect the water supply hose to the adaptor. Pull down

part (c) of the water supply hose.

When you release part (c) the hose automatically connects

to the adaptor making a ‘click’ sound.

5. Connect the other end of the water supply hose to the

inlet water valve at the top of the washer. Screw the hose

clockwise all the way in.

• If the water tap has a screw type faucet, connect the water

supply hose to the tap as shown.

After completing connection, if water leaks from the hose, then repeat the same steps. Use

the most conventional type of faucet for water supply. In case the faucet is square or too

big, remove the spacing ring before inserting the faucet into the adaptor.

installing the washing machine

a

b

c

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Installing the washing machine _9

CONNECTING THE WATER SUPPLY HOSE

The water supply hose must be connected to the washing machine at one end and to the water faucet at

the other. Do not stretch the water supply hose. If the hose is too short and you do not wish to move the

water faucet, replace the hose with a longer, high pressure hose.

To connect the water supply hose:

1. Take the L-shaped arm ﬁtting for the cold water

supply hose and connect to the cold water supply

intake on the back of the machine. Tighten by hand.

2. Connect the other end of the cold water supply hose to your sink’s cold water faucet and

tighten it by hand. If necessary, you can reposition the water supply hose at the washing

machine end by loosening the ﬁtting, rotating the hose, and retightening the ﬁtting.

Option:

1. Take the red L-shaped arm ﬁtting for the hot water supply hose and connect to the red

hot water supply intake on the back of the machine. Tighten by hand.

2. Connect the other end of the hot water supply hose to your sink’s hot water faucet and

tighten it by hand.

3. Use a Y-piece if you only want to use cold water.

The appliance is to be connected to the water mains using new hose-sets and that old

hose-sets should not be used.

POSITIONING THE DRAIN HOSE

The end of the drain hose may be positioned in three ways:

Over the edge of a sink

The drain hose must be placed at a height of between

60 and 90 cm. To keep the drain hose spout bent, use

the supplied plastic hose guide. Secure the guide to the

wall with a hook or to the faucet with a piece of string to

prevent the drain hose from moving.

ln a sink drain pipe branch

The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60

cm above the ground.

ln a drain pipe

Samsung recommends that you use a 65 cm high vertical pipe; it must be no shorter than 60

cm and no longer than 90 cm.

01 Installing the washing machine

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10_ Installing the washing machine

PLUGGING IN THE MACHINE

You MUST ground the plug of the washing machine.

Check with a licensed electrician before using the machine to make sure it is properly grounded.

For U.K. Users.

Wiring lnstructions

- WARNING THIS APPLIANCE MUST BE EARTHED.

This appliance must be earthed. In the event of an electrical

short circuit, earthing reduces the risk of electric shock

providing an escape wire for the electric current.

The appliance is equipped with a mains lead which includes

an earth wire for connecting to the earth terminal of your mains

plug.

The plug must be plugged into a socket that is properly

installed and earthed.

* The wires in this mains lead are coloured in accordance with

the following code:

• Green and yellow : Earth

• Blue : Neutral

• Brown : Live

• AS the colours of the wires in the mains lead of this

appliance may not correspond with the coloured markings

indentifying the terminals in your plug, proceed as follows.

• Connect the green and yellow wire to the terminal in the

plug marked with the letter E or the earth symbol ( ) or

coloured green or green-and-yellow.

• Connect the blue wire to the terminal marked with the letter

N or coloured black.

• Connect the brown wire to the terminal marked with the

letter L or coloured red.

* Consult a qualiﬁed electrician or service technician if in

doubt about any of these instructions.

The manufacturer of this washing machine will not accept

any liability for damage to persons or material for non

observance of these requirements.

There are no user serviceable parts inside the washing

machine and if the mains lead of this appliance is damaged,

it must only be replaced by qualiﬁed service personnel

approved by the manufacturer because special tools are

required.

installing the washing machine

GREEN AND

YELLOW

BLUE

13 AMP FUSE

BROWN

WARNING

Ensure that the plug and

power cord are not damaged

before use. If you have any

reason to remove the moulded

plug from this appliance,

immediately remove the fuse

and dispose of the plug.

Do not connect the plug to

a mains socket under any

circumstances as there is a

danger of electric shock.

CIRCUITS

Your washing machine should

be operated on a separate

circuit from other appliances.

Failure to do this may cause

the circuit breaker to trip or

the fuse to blow.

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Washing a load of laundry _11

washing a load of laundry

OVERVIEW OF THE CONTROL PANEL

DIGITAL GRAPHIC

DISPLAY

Displays the remaining wash cycle time, all of washing information and error

messages.

WASH SELECTION

BUTTON

Press the button to select wash. Wash is available only with Baby Cotton,

Heavy Soil, Mixed Load, Calm Wash, Cotton, Coloureds, Synthetics,

Delicates.

TEMPERATURE

SELECTION

BUTTON

Press the button repeatedly to cycle through the available water

temperature options (cold water, 30 ˚C, 40 ˚C , 60 ˚C and 95 ˚C).

RINSE SELECTION

BUTTON

Press the Rinse button to add rinse cycles. Maximum number of rinse cycles is

ﬁve.

CHILD LOCK

SELECTION

BUTTON

This is a button for preventing children from manipulating the washing

machine.

On/Off - To set the program on: Press the

Start/Pause button to turn on

the washing machine.

Press and hold down the

Rinse and Spin button for 2-3 seconds. It can

only be activated when the machine is turned on. Once you set the ‘Child

Lock‘ function while in washing, no button is activated until you set it off.

Only Power button can activate. The Child Lock lamp lights on and off.

To set the program off: Press and hold down the Rinse and Spin button

again for 2-3 seconds, then the lamp lights off and is set off.

Check out the ‘Child Lock’ function ﬁrst when no button is activated

while the washing machine is working.

SPIN SELECTION

BUTTON

Press the button repeatedly to cycle through the available spin speed

options.

WF-J1456/B1456

Rinse Hold, , 400, 800, 1200, 1400 rpm

WF-J1256/B1256/R1256/F1256

Rinse Hold, , 400, 800, 1000, 1200 rpm

WF-J1056/B1056/R1056/F1056/S1056

Rinse Hold, , 400, 600, 800, 1000 rpm

WF-J856/B856/R856/F856/S856

Rinse Hold, , 400, 600, 800, 800+ rpm

No spin

-

The laundry remains in the drum without being spun after the ﬁnal

drain.

Rinse Hold - The laundry remains soaking in the ﬁnal rinse water. Before the

laundry can be unloaded, either ‘Drain’ or the ‘Spin’ program must be run.

02 Washing a load of laundry

5

4

3

2

1

9

8

764

2

103 5

1

11

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12_ Washing a load of laundry

DELAY START

SELECTION

BUTTON

Press the button repeatedly to cycle through the available delayed start

options (from 4 hours to 24 hours in one hour increments).

Displayed hours means the time of ﬁnished washing-cycle.

MEMORY BUTTON

Press the button, select frequently used functions, press

Start/Pause

button to save the settings automatically.

FUZZY CONTROL

DIAL

Turn the dial to select one of the 14 available wash programs.

Cotton, Coloureds, Synthetics, Delicates, Wool, Hand wash, Quick,

Rinse+Spin, Spin, Drain, Baby Cotton, Heavy Soil, Mixed Load, Calm Wash

START/PAUSE

SELECTION

BUTTON

Press to pause and restart programs.

Press the Start/Pause button before adding the laundry. This can only be

selected within 5 minutes of the start.

POWER BUTTON

Press once to turn the washing machine on, press again to turn the

washing machine off.

If the washing machine power is left on for longer than 10 minutes without

any buttons being touched, the power automatically turns off.

WASHING FOR THE FIRST TIME

Before washing clothes for the ﬁrst time, you must run a complete cycle without clothes.

To do this:

1. Press the Power button.

2. Pour a little detergent into compartment( ) in the detergent

drawer.

3. Turn on the water supply to the washing machine.

4. Press the Temp. button repeatedly until 40 °C is displayed.

5. Press the Start/Pause button.

• This will remove any water from the manufacturer’s test run

remaining in the machine.

Dispenser : Detergent for prewash or starch.

Dispenser : Detergent for main wash, water softener, pre-soaking agent, bleach and stain

removal product.

Dispenser : Additives,e.g.fabric softener or former (ﬁll no higher than lower edge of insert “ A”)

washing a load of laundry

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11

9

7

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Washing a load of laundry _13

PUTTING DETERGENT IN THE WASHING MACHINE

1. Pull out the detergent drawer.

2. Add laundry detergent into compartment ( ).

3. Add softener into compartment ( ) (if you desire).

4. Add prewash detergent into compartment ( ) (if you

desire).

Concentrated or thick fabric softener and conditioner must

be diluted with a little water before being poured into the

dispenser (prevents the overﬂow from becoming blocked.

WASHING CLOTHES USING FUZZY LOGIC

Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Logic” automatic control

system. When you select a wash programme, the machine will set the correct temperature, washing time,

and washing speed.

To wash clothes using the Fuzzy Logic programs:

1. Turn on your sink’s water faucet.

2. Press the Power button.

3. Open the door.

4. Load the articles one at a time loosely into the drum, without overﬁlling.

5. Close the door.

6. Add the detergent, softener, and wash detergent (if necessary) into the appropriate

compartment.

Wash is only available when washing Duvet, Bedding, Towel, Curtain, Cotton, Coloureds,

Synthetics and Delicates programs. It is only necessary if your clothing is heavily soiled.

7.

Turn the Fuzzy Control dial to select the

appropriate program for the type of clothes

Cotton, Coloureds, Synthetics, Delicates,

Wool, Hand wash, Quick, Rinse+Spin, Spin,

Drain, Baby Cotton, Heavy Soil, Mixed Load,

Calm Wash.

You will see the indicators light up on the

control panel.

8. At this time, you can control the washing type, wash temperature, rinsing times, spin speed,

delay time by pressing the appropriate option button.

9. Press the Start/Pause button on the Fuzzy Control dial and the wash cycle will begin. The

process indicator will light up and the remaining time for the cycle will appear in the display.

When the cycle is ﬁnished:

After the total cycle has ﬁnished, the power will turn off automatically.

1. Open the door.

2. Remove laundry.

02 Washing a load of laundry

CAUTION

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14_ Washing a load of laundry

WASHING CLOTHES MANUALLY

You can wash clothes manually without using the Fuzzy Logic feature.

To do so:

1. Turn the water supply on.

2. Press the Power button on the washing machine.

3. Open the door.

4. Load the articles one at a time loosely into the drum, without overﬁlling.

5. Close the door.

6. Put the detergent and, if necessary, softener or prewash detergent, in the appropriate

compartments.

7. Press the Temp. button to select the temperature.

(cold water, 30˚C, 40˚C, 60˚C, 95˚C)

8. Press the Rinse button to select the required number of rinse cycles.

Maximum number of rinse cycles is ﬁve.

The washing duration will be prolonged accordingly.

9. Press the Spin button to select the spin speed.

The rinse hold program allows you to take clothes that are dripping wet out of the washing

machine

No spin( ) - The laundry remains wet without spinning after ﬁnal Rinse

10. Press the Delay Start button repeatedly to cycle through the available delayed start options

(from 4 hours to 24 hours in one hour increments). Displayed hours means the time of

ﬁnished washing-cycle.

11. Press the Start/Pause button and the machine will begin the cycle.

USING DELAY START

You can set the washing machine to ﬁnish your wash automatically at a later time, choosing from 4 to 24

hours delay (in 1 hour increments). Displayed hours means the time of ﬁnished washing-cycle.

To do this:

1. Manually or automatically set your washing machine for the type of clothes you are washing.

2. Press the Delay Start button repeatedly until the delay time is set.

3. Press the Start/Pause button. The ‘Delay Start‘ indicator will light, and the clock will begin

counting down until it reaches your ﬁnish time.

4. To cancel ‘Delay Start’, press the Power button, then turn the washing machine on again.

washing a load of laundry

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Washing a load of laundry _15

WASHING TIPS AND HINTS

Sorting your laundry: Sort your laundry according to the following characteristics:

• Type of fabric care label symbol: Sort laundry into cottons, mixed ﬁbers, synthetics, silks,

wools and rayon.

• Colour: Divide whites and colours. Wash new, coloured items separately.

• Size: Placing items of different sizes in the same load will improve the washing action.

• Sensitivity: Wash delicate items separately, using the Delicate wash programme for pure

new wool, curtains and silk articles. Check the labels on the items you are washing or refer to

the fabric care chart in the appendix.

Emptying pockets: Coins, safety pins and similar items can damage linen, the washing

machine drum, and the water tank.

Securing fasteners: Close zippers and fasten buttons or hooks; loose belts or ribbons should

be tied together.

Prewashing cotton: Your new washing machine, combined with modern detergents, will give

perfect washing results, thus saving energy, time, water and detergent. However, if your cotton

is particularly dirty, use a prewash with a protein-based detergent.

Determining load capacity: Do not overload the washing machine or your laundry may not

wash properly. Use the chart below to determine the load capacity for the type of laundry you

are washing.

Fabric Type

Load Capacity

WF-J1456/

J1256/

J1056/J856

WF-B1456/

B1256/

B1056/B856

WF-R1256/

R1056/R856

WF-F1256/

F1056/F856

WF-S1056/

S856

Coloured/cotton

- average/lightly soiled 7.0 kg 6.2 kg 5.2 kg 4.5 kg 3.5 kg

- heavily soiled 7.0 kg 6.2 kg 5.2 kg 4.5 kg 3.5 kg

Synthetic 3.0 kg 3.0 kg 2.5 kg 2.5 kg 2.0 kg

Delicate 2.5 kg 2.5 kg 2.0 kg 2.0 kg 1.5 kg

Wool

2.0 kg 2.0 kg 1.5 kg 1.5 kg 1.5 kg

Detergent tips: The type of detergent you should use is based on the type of fabric (cotton,

synthetic, delicate items, wool), colour, wash temperature, degree and type of soiling.

Always use “low suds” laundry soap, which is designed for automatic washing machines.

Follow the detergent manufacturer’s recommendations based upon the weight of the laundry,

the degree of soiling, and the hardness of the water in your area. If you do not know how hard

your water is, ask your water authority.

Keep detergents and additives in a safe, dry place out of the reach of children.

02 Washing a load of laundry

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16_ Maintaining the washing machine

maintaining the washing

machine

DRAINING THE WASHING MACHINE IN AN EMERGENCY

WF-J1456/J1256/J1056/J856/B1456/B1256/B1056/B856

1. Unplug the washing machine from the power supply.

2. Open the ﬁlter-cover by using a coin or a key.

3. Unscrew the emergency drain cap by turning left. Grip the

cap on the end of the emergency drain tube and slowly pull

it out about 15 cm.

4. Allow all the water to ﬂow into a bowl.

5. Reinsert the drain tube and screw the cap back on.

6. Replace the ﬁlter-cover.

REPAIRING A FROZEN WASHING MACHINE

If the temperature drops below freezing and your washing machine is frozen:

1. Unplug the washing machine.

2. Pour warm water on the source faucet to loosen the water supply hose.

3. Remove the water supply hose and soak it in warm water.

4. Pour warm water into the washing machine drum and let it sit for 10 minutes.

5. Reconnect the water supply hose to the water faucet and check if the water supply and drain

operations are normal.

CLEANING THE EXTERIOR

1. Wipe the washing machine surfaces, including the control panel, with a soft cloth and nonabrasive

household detergents.

2. Use a soft cloth to dry the surfaces.

3. Do not pour water on the washing machine.

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Maintaining the washing machine _17

CLEANING THE DETERGENT DRAWER AND RECESS

1. Press the release lever on the inside of the detergent drawer and pull it out.

2. Remove the cap from compartment ( ).

3. Wash all of the parts under running water.

4. Clean the drawer recess with an old toothbrush.

5. Reinsert the cap (Pushing it ﬁrmly into place) and replace the liquid detergent divider into the

drawer.

6. Push the drawer back into place.

7. Run a rinse programme without any laundry in the drum.

CLEANING THE DEBRIS FILTER

Clean the debris ﬁlter 5 or 6 times a year, or when you see the following

error message on the display:

1. Open the ﬁlter-cover, see “Draining the washing machine in

an emergency” on page 16.

2. Unscrew emergency drain cap by turning left and drain off

all the water.

See “Draining the washing machine in an emergency” on

page 16.

3. Unscrew the ﬁlter cap and take it out.

4. Wash any dirt or other material from the ﬁlter. Make sure

the drain pump propeller behind the ﬁlter is not blocked.

Replace the ﬁlter cap.

5. Replace the ﬁlter-cover.

03 Maintaining the washing machine

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18_ Maintaining the washing machine

CLEANING THE WATER HOSE MESH FILTER

You should clean the water hose mesh ﬁlter at least one time per year, or

when you see the following error message on the display:

To do this:

1. Turn off the water source to the washing machine.

2. Unscrew the hose from the back of the washing machine.

3. With a pair of pliers, gently pull out the mesh ﬁlter from the

end of the hose and rinse it under water until clean. Also

clean the inside and outside of the threaded connector.

4. Push the ﬁlter back into place.

5. Screw the hose back onto the washing machine.

6. Turn on the faucet and make sure the connections are

watertight.

maintaining the washing

machine

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Troubleshooting _19

troubleshooting

PROBLEMS AND SOLUTIONS

PROBLEM SOLUTION

The washing machine will

not start

• Make sure the door is ﬁrmly closed.

• Make sure the washing machine is plugged in.

• Make sure the water source faucet is turned on.

• Make sure to press the Start/Pause button.

No water or insufﬁcient

water supply

• Make sure the water source faucet is turned on.

• Make sure the water source hose is not frozen.

• Make sure the water intake hose is not bent.

• Make sure the ﬁlter on the water intake hose is not clogged.

Detergent remains in the

detergent drawer after the

wash program is complete

• Make sure the washing machine is running with sufﬁcient water

pressure.

• Put the detergents in the inner parts of the detergent drawer(away

from the outside edges).

Washing machine vibrates

or is too noisy

• Make sure the washing machine is set on a level surface. If the

surface is not level, adjust the washing machine feet to level the

appliance.

• Make sure that the shipping bolts are removed.

• Make sure the washing machine is not touching any other object.

• Make sure the laundry load is balanced.

The washing machine does

not drain and/or spin

• Make sure the drain hose is not squashed or bent.

• Make sure the water hose mesh ﬁlter is not clogged.

The Door does not open 1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3. Open the ﬁlter cover using a coin.

4. Locate the orange plastic tab and pull

forward to open the door.

; Except 800rpm models as WF-

J856(W/V/S/C/R) , B856(W/V/S/C/R) ,

R856(W/V/S/C/R) , F856(W/V/S/C/R) ,

S856(W/V/S/C/R)

5. The door will not open until 3 minutes after the machine stops or the

power turns off.

; Only 800rpm models as WF-J856(W/V/S/C/R) , B856(W/V/S/C/R)

, R856(W/V/S/C/R) , F856(W/V/S/C/R) , S856(W/V/S/C/R)

04 Troubleshooting

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20_ Troubleshooting

UNDERSTANDING ERROR MESSAGES

ERROR CODE SOLUTION

dE

• Close the door.

4E

• Make sure the source water faucet is turned on.

• Check the water pressure.

5E

• Clean the debris ﬁlter.

• Make sure the drainage hose is installed correctly.

UE

• Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or

jeans, the ﬁnal spin result might be unsatisfactory and an “UE” error

message will be shown in the display window.

cE/3E

• Call after-sales service.

Before contacting After-Sales service:

1. Try to remedy the problem (See “Troubleshooting” on this page).

2. Restart the programme to see if the fault is repeated.

3. If the malfunction persists, call after-sales service and describe the problem.

troubleshooting

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