Ericsson Dialog 3210 User manual

Category
Telephones
Type
User manual

This manual is also suitable for

?
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
Width: 15,4 cm (Important!)
Height: 11,2 cm (May be smaller)
Top: 5,3 cm (Important!)
Left: -0,3 cm (Important!)
This text should then be hidden.
Dialog 4220 Lite / Dialog 3210
BusinessPhone Communication Platform
User Guide
BusinessPhone – Dialog 4220 Lite / Dialog 32102
EN/LZTBS 160 1320 R1A
© Ericsson Enterprise AB 2003
3BusinessPhone – Dialog 4220 Lite / Dialog 3210
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Description ....................................................... 6
Incoming Calls ............................................... 14
Outgoing Calls ............................................... 17
During Calls .................................................... 28
Call Forwarding .............................................. 37
Absence Information ...................................... 44
Messages ...................................................... 51
Security .......................................................... 64
Group Features .............................................. 67
Other Useful Features ..................................... 73
Settings .......................................................... 82
Accessories ................................................... 88
Useful Hints .................................................... 91
Installation ...................................................... 92
Glossary ....................................................... 100
Index ............................................................ 103
Quick Reference Guide ................................ 107
Welcome
BusinessPhone – Dialog 4220 Lite / Dialog 32104
Welcome
Welcome to the User Guide for the Dialog 4220 Lite / Dialog 3210
in the BusinessPhone Communication Platform from Ericsson. The
BusinessPhone Communication Platform consists of
BusinessPhone 50, BusinessPhone 128i, and BusinessPhone 250.
The features described in this User Guide are related to version 5.1
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Dialog 4220 Lite / Dialog 3210
with a default programming. There may be some differences in the
way your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4220 Lite / Dialog 3210 is a system
telephone, i.e. it can only be used for an Ericsson private
branch exchange that supports this type of telephone.
5BusinessPhone – Dialog 4220 Lite / Dialog 3210
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares
that this telephone is in conformity with the essential requirements
and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc
Description
BusinessPhone – Dialog 4220 Lite / Dialog 32106
Description
Dialog 4220 Lite
1
4
5
6
7
8
2
3
9
10
11
12
13
7BusinessPhone – Dialog 4220 Lite / Dialog 3210
Description
12nd
Key for access to secondary key functions.
2 Transfer / Diversion
a. Transfer an ongoing call. See section “During Calls” on page 28.
b. Activate/Deactivate diversion. See section “Call Forwarding” on
page 37.
3 Inquiry / Conference
a. To make an inquiry to an internal or external party.
b. To establish a telephone conference.
See section “During Calls” on page 28.
4 Line 2
Line key 2 for in and outgoing calls.
5 Line 1 / Save/Redial
a. Line key 1 for in and outgoing calls.
b. Save or redial an external number.
See section “Outgoing Calls” on page 17.
6Message / Info
a. To send and receive messages. See section “Messages” on
page 51.
b. To enter information. See section “Absence Information” on
page 44.
7 Programmable keys
Storing numbers and program functions.
8 Mute
To switch the microphone on or off. See sections “During Calls” on
page 28 and “Silent ringing” on page 15.
9 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 28.
10 Volume control
To adjust the volume. See section “Settings” on page 82.
11 Clear
To disconnect calls.
12 Loudspeaker
13 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
Description
BusinessPhone – Dialog 4220 Lite / Dialog 32108
Dialog 3210 Basic
1
2
3
4
5
6
7
8
9
10
11
9BusinessPhone – Dialog 4220 Lite / Dialog 3210
Description
1 Message / Conference
a. To send and receive messages. See section “Messages” on
page 51.
b. To establish a telephone conference. See section “During Calls
on page 28.
2 Programmable key / Headset key
a. Storing numbers and program functions.
b. The Headset function is only available with option unit
(DBY 410 02) installed. The Headset key is programmed by the
system administrator. See section “Accessories” on page 88.
3 Programmable keys
Storing numbers and program functions. See section “Settings” on
page 82.
4 Inquiry
To make an inquiry to an internal or external party.
See section “During Calls” on page 28.
5 Line
Line key for in and outgoing calls.
6 Volume control
To adjust the volume. See section “Settings” on page 82.
7 Mute
To switch the microphone on or off. See section “During Calls” on
page 28.
8 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 28.
9 Clear
To disconnect calls.
10 Loudspeaker
11 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
Description
BusinessPhone – Dialog 4220 Lite / Dialog 321010
Phone keys Dialog 4220 / Dialog 3210
This table gives you an overview of the different key design of the
Dialog 4220 Lite and the Dialog 3210 Basic. In this user guide you
will only find illustrations of the Dialog 4220 keys.
If you are using the Dialog 3210 Basic, please refer to the table
below to find out the appropriate key combination.
Lamp indications
The key lamps on your telephone indicate with different signals the
traffic state of the ongoing call or function.
Key Dialog 4220 Dialog 3210
Clear
íX
Headset not available
Headset h
Loudspeaker
Â
s
Mute
É
m
Programmable
Function key
Ôg
Volume
ìV
11BusinessPhone – Dialog 4220 Lite / Dialog 3210
Description
Ô
Extinguished lamp The function is not active.
ÕÔ
Steady light The function is active.
ÖÔ
Slowly flashing lamp The line (or function) is put on hold.
ÖÔ
Rapidly flashing lamp An incoming call or message waiting.
ÕÔ
Light with short breaks Ongoing call.
Description
BusinessPhone – Dialog 4220 Lite / Dialog 321012
Ton es
Tones are audible in the handset.
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits, active
diversion on telephone)
Ringing tone
(Ringing signal to called party)
- repeated after 4 s
Special ringing tone
(Ringing signal to Line 2)
- repeated after 4 s
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Call Waiting tone
Blocking tone
(Call cannot be executed due to congestion
or called party blocked)
Verification tone
(Verification that ordered function is
accessed)
Intrusion tone
(Sent to all parties during Intrusion)
13BusinessPhone – Dialog 4220 Lite / Dialog 3210
Description
Signals
Ringing signals are emitted from the phone.
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
Internal ringing signal - repeated after 4 s
External ringing signal - repeated after 4 s
Automatic Callback signal
Incoming Calls
BusinessPhone – Dialog 4220 Lite / Dialog 321014
Incoming Calls
A ringing signal and a flashing lamp indicate an incoming internal or
external call.
Answer calls
u Lift the handset.
On another extension
You can answer a call to another extension from any phone in your
office.
uz Lift the handset and call the ringing extension.
You receiv e b usy tone.
6 Press.
Allow calls on Line 2
Note: Dialog 4220 Lite only.
If you also want to receive calls while speaking you first need to
program Free On 2nd Access on a programmable key. See section
Settings” on page 82.
Ô Press to activate / deactivate Free On 2nd Access
(pre-programmed).
When Free On 2nd Access is active the lamp lights and you can
receive calls while speaking.
Free On 2nd
Access
15BusinessPhone – Dialog 4220 Lite / Dialog 3210
Incoming Calls
Answer a second call
Note: Dialog 4220 Lite only.
You are on the phone, when a muted ringing signal and a Line key
flashes to indicate a new incoming call:
Line 2
ÖÔ Press the flashing Line key.
The first call is put on hold.
To switch back to the first call:
Line 1
ÖÔ Press the first Line key.
The second call is put on hold. You are connected to the first caller.
í Press if you want to terminate the ongoing call.
A second call is waiting
A muted ringing signal will inform you, during a conversation, that a
second call is waiting on your phone.
To answer the second call:
í Press to finish the ongoing call.
The new call will be signalled on your phone.
Line
ÖÔ Press to receive the new call.
Silent ringing
Note: Dialog 4220 Lite only.
This function is useful if you do not want to be disturbed by the
ringing of the telephone. Incoming calls will only be indicated by the
flashing Line key.
In idle mode:
É Press to mute the ringer for incoming calls.
Incoming Calls
BusinessPhone – Dialog 4220 Lite / Dialog 321016
Save and redial incoming calls
When you receive an incoming external call, you can save the
number in order to redial it easily (the number can contain 24 digits
maximum). Previously saved number is erased.
Dialog 4220 Lite
Save number
Before you quit the call:
2nd Ô Press.
Save/Redial Ô Press to save the dialled number.
Redial number
2nd Ô Press.
Save/Redial Ô Press to redial the saved number.
Dialog 3210
Save number
Before you quit the call:
Save/Redial g Press to save the dialled number (pre-programmed).
Redial number
Save/Redial g Press to redial the saved number (pre-programmed).
17BusinessPhone – Dialog 4220 Lite / Dialog 3210
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
Make calls
How to make internal and external calls.
u Lift the handset and dial either:
z An extension number to make an internal call.
Or:
0z The digit(s) for external call access and the external number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
d or í To end the call.
Note: You can make your calls faster, using Common
Abbreviated Numbers and by programming your own
Abbreviated Numbers, see section “Abbreviated Numbers
on page 23.
Outgoing Calls
BusinessPhone – Dialog 4220 Lite / Dialog 321018
Last External Number Redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not. See also section “Automatic Redial” on page 20.
u Lift the handset.
*** Press to redial the last dialled external number.
Save external number
When you make an external call, you can save the number in order
to redial it easily. Previously saved number is erased.
Dialog 4220 Lite
Save number
Before you quit the call:
2nd Ô Press.
Save/Redial Ô Press to save the dialled number.
Redial number
2nd Ô Press.
Save/Redial Ô Press to redial the saved number.
19BusinessPhone – Dialog 4220 Lite / Dialog 3210
Outgoing Calls
Dialog 3210
Save number
Before you quit the call:
Save/Redial g Press to save the dialled number (pre-programmed).
Redial number
Save/Redial g Press to redial the saved number (pre-programmed).
Automatic Callback
You call an extension and receive busy tone or get no answer.
5 Press.
Verification tone.
Note: The number for Automatic Callback may differ from
country to country. See table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 85.
d or í Replace the handset or press to finish the procedure.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Callback service is cancelled.
u Lift the handset when you are called back.
Outgoing Calls
BusinessPhone – Dialog 4220 Lite / Dialog 321020
Automatic Redial
If you call an external number and receive busy tone or get no
answer, you can instruct the system to automatically redial the
number until it is available.
Note: This feature could be restricted. Ask the system
administrator for the availability.
This function is activated via Function keys, so you first have to
program a programmable key (one key required per number). See
section “Program a function” on page 82. You can activate
Automatic Redial on up to three external numbers at the same
time.
Activate
During the call:
Automatic Redial1 Ô Press to activate (pre-programmed).
The Automatic Redial lamp is rapidly flashing and is lit when the
request is stored and activated. Verification tone.
d or í Replace the handset or press to finish the procedure.
You are called back if the called number finishes the ongoing call or
the next time the extension finishes a new call.
u Lift the handset when you are called back.
Notes: It is not possible to do a new request on a key
holding an already activated request until the existing one is
cancelled.
When the Automatic Redial lamp is rapidly flashing, your
telephone is busy and you cannot receive or make new
calls.
The number of redial attempts and how long the function is
active is programmed by your system administrator.
If you have activated a diversion on your telephone, this
function is not available.
If Tandem configuration is activated, the secondary
telephone cannot use this function. See section “Tandem
configuration” on page 73.
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100
  • Page 101 101
  • Page 102 102
  • Page 103 103
  • Page 104 104
  • Page 105 105
  • Page 106 106
  • Page 107 107
  • Page 108 108

Ericsson Dialog 3210 User manual

Category
Telephones
Type
User manual
This manual is also suitable for

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI