Teleco Flatsat Komfort BT User manual

Brand: Teleco

Model: Flatsat Komfort BT

Type: User manual

Teleco Flatsat Komfort BT is an automatic satellite TV antenna with the newest features. This antenna has advanced technology that searches satellites automatically for convenient television viewing on the go. With easy pairing with a smartphone or other Bluetooth enabled devices, the user can enjoy watching television in remote locations. Additionally, the Flatsat Komfort BT can be installed on roofs and balconies. It is equipped with a DVB-S2 control unit with an LCD display.

Flat Sat Komfort BT Smart 65 - Flat Sat Komfort BT Smart 85

Automatic antenna for satellite TV reception

Rev. 002 - 03/2021

Flat Sat Komfort BT Smart

INSTALLATION GUIDE AND USER MANUAL

Translation of the original instructions

The original version of this manual was written in Italian. The Manufacturer cannot be held liable for

any translation errors in other language versions.

This manual has been drawn up by the Manufacturer to provide essential information and instruc-

tions in order to perform all operations for maintenance and use of the machine correctly and safely.

The manual is an integral part of the machine’s accessories. It must be kept carefully for the entire

working life of the machine and must be protected against any damage.

The manual must accompany the machine if it is re-installed in a new vehicle or a change of own-

ership occurs.

The information contained in this manual is intended for personnel who will install the machine and

all persons involved in its maintenance and usage.

The manual deﬁ nes the purpose for which the machine is designed and contains all the information

necessary to ensure its safe and correct use.

Constant observance of the information contained in it will ensure user safety, low running costs

and a longer machine service life.

For ease of reference, the manual has been divided into sections covering the main topics. Use the

descriptive index to browse the various topics quickly.

Read the manual and reference documents carefully; this is essential to ensure the automatic

antenna works properly and remains reliable over time and to prevent any damage or injury to

property or persons.

The drawings in this manual are provided for illustrative purposes only. Although the machine in

your possession may diﬀ er in some details from the illustrations contained in this manual, the safety

and accuracy of the information are nevertheless guaranteed.

“Safety symbols” are used in this document to identify various hazard levels or important informa-

tion:

- 2 - Rev.002Flat Sat Komfort BT Smart

Information to prevent a potentially dangerous situation that could cause serious

injury or damage health.

Information to prevent a situation that could potentially cause damage to objects.

Important information for proper execution of the tasks described or correct use of the ma-

chine.

Before carrying out any work on the device, read this manual carefully and make sure

you have understood its contents.

Before starting work, wear personal protective equipment (goggles, gloves, dust

masks, etc.) suitable for the type of work you intend to perform.

The machine must be installed solely and exclusively by qualiﬁ ed and authorised

personnel, in accordance with the instructions provided by the manufacturer.

The Manufacturer is not liable for damages resulting from improper use of the ma-

chine.

Before doing any installation/maintenance work involving access to internal parts of

the machine, all electrical power supplies MUST be disconnected. Failure to follow

this instruction could expose workers to electrical shock or damage the machine.

The information contained in this publication is accurate at the time of going to press but

may be changed without notice.

- 3 -Rev.002 Flat Sat Komfort BT Smart

WARRANTY

TELECO Teleco guarantees its satellite and terrestrial antennas against faulty mate-

rials and/or workmanship. The TELECO warranty is limited to expense-free replace-

ment or repair of all those parts deemed faulty by TELECO. The warranty lasts for a

3 year period starting from the date of product purchase; nevertheless, it shall only

be deemed valid if the customer can produce a written document stating the date of

purchase (invoice or receipt).

The TELECO Warranty does not cover:

• Damage caused by improper installation and/or use and/or maintenance

• Damage resulting from product modiﬁ cations that have not been authorised by

Teleco

• Damage resulting from use of spare parts that are not Teleco originals

• Damage resulting from repairs carried out by personnel who have not been au-

thorised by Teleco

• Normal wear of parts

• Cost of spare part shipping between customer and service centre

• Damages that occur during transport (risks associated with transport are always

borne by the customer)

- 4 - Rev.002Flat Sat Komfort BT Smart

Via E. Majorana , 49 48022 Lugo (RA) ITALY

EC DECLARATION OF CONFORMITY

pursuant to the Machine Directive 2006/42/EC

We hereby declare that the automatic antenna, the speciﬁ cations of which are

provided below, is designed and built to comply with the essential safety and health

requirements of the European Directive on Machine Safety.

This declaration is rendered null and void in the event of incorrect assembly, improp-

er use or modiﬁ cations made to the machine without our written approval.

Machine: AUTOMATIC ANTENNA FOR SATELLITE TV RECEPTION

Model: Flat Sat Komfort BT Smart 65

Flat Sat Komfort BT Smart 85

Serial no. .........................................

Reference Directives:

Machine Directive 2006/42/EC

Low Voltage Directive 2014/35/EU

Electromagnetic Compatibility Directive 2014/30/EU - Regulation 10 UN/ECE Rev. 5

Technical documentation manager: Raul Fabbri, engineer Raul Fabbri

Lugo, 15/04/2019 THE PRESIDENT

Raul Fabbri

- 5 -Rev.002 Flat Sat Komfort BT Smart

Contents

1. GENERAL INFORMATION ..................................................................................................7

2. SPECIFICATIONS ................................................................................................................9

3. TRANSPORT, HANDLING AND STORAGE .....................................................................11

4. INSTALLATION ..................................................................................................................12

4.1 Safety precautions .........................................................................................................12

4.2 Preparing for installation ................................................................................................12

4.3 Pre-assembling the automatic antenna .........................................................................13

4.4 Installing the external drive unit .....................................................................................15

4.5 Installing the control unit ................................................................................................18

4.6 Connections ...................................................................................................................18

4.7 LNB angle adjustment ...................................................................................................21

5. INSTRUCTIONS FOR USE ................................................................................................22

5.1 Safety precautions .........................................................................................................22

5.2 Preliminary information ..................................................................................................22

5.3 DVB-S2 control unit .......................................................................................................23

5.3.1 Control functions .......................................................................................................23

5.3.2 Messages and Icons on the display ..........................................................................24

5.4 Teleco TEK remote control ............................................................................................24

5.4.1 Control functions .......................................................................................................24

5.5 Automatic antenna operation Flat Sat Komfort BT Smart ..............................................25

5.5.1 Satellite search .........................................................................................................25

5.5.2 Switching oﬀ and parking the antenna ......................................................................25

5.5.3 Vehicle start-up: the antenna is automatically switched oﬀ and parked ...................26

5.6 Control via Smartphone .................................................................................................26

5.6.1 Pairing Bluetooth devices .........................................................................................26

5.6.2 Deleting the list of smartphones paired for Bluetooth connection .............................27

6. TROUBLESHOOTING .......................................................................................................28

6.6.1 Firmware upgrade .....................................................................................................29

7. MAINTENANCE ................................................................................................................29

7.1 Spare parts ...................................................................................................................29

8. DISPOSAL .........................................................................................................................29

9. SPARE PARTS LIST ..........................................................................................................30

- 6 - Rev.002Flat Sat Komfort BT Smart

1. GENERAL INFORMATION

This user manual provides information on the operation, installation and conﬁ guration of the auto-

matic satellite TV reception antenna.

Read this user manual carefully before installation and conﬁ guration.

The manufacturer may make changes without prior notice, in accordance with its policy of

continuous product development and upgrading.

For additional information, please contact your local dealer or:

TELECO S.p.A.: Via E. Majorana 49 - 48022 LUGO (RA)

Web site: www.telecogroup.com

Technical assistance: 899,899,856

1.1 Safety

The automatic antenna complies with safety parameters concerning signals

emitted by mobile devices. Protect the internal control unit and wall-mount-

ed control panel from direct sunlight. Install the internal control unit and

wall-mounted control panel in areas where there is no risk of liquid spillage.

This is to prevent the breakdowns that can be caused by electrical discharges.

Each task must ONLY be carried out after disconnecting from the power sup-

ply and ONLY by authorised personnel.

To prevent electrical shock do not disassemble the automatic antenna or its

accessories.

To prevent damage that may result from electrostatic discharges, do not open

or touch components.

Install the internal control unit in a cool, ventilated area to aid dissipation of the

heat produced during operation.

- 7 -Rev.002 Flat Sat Komfort BT Smart

1.2 Intended use

The automatic Flat Sat Komfort BT Smart antenna is designed for installation on vehicle roofs, al-

though this does not exclude its use in stationary applications.

The automatic antenna has been designed for satellite TV reception and operates on a 12-24 V DC

(10 - 31 V DC) power supply.

The following reasonably foreseeable uses entail residual risks:

• Removal of protective devices on mechanical or electrical parts during operation.

• Disassembly of mechanical or electrical parts on the machine during operation.

• Operating the machine with the electrical panel open.

These uses, which are unavoidable on account of design, must not be permitted.

Any use other than that which is speciﬁ ed is not permitted by the manufacturer.

1.3 Unintended uses

All uses not explicitly indicated as INTENDED USES are unintended uses, in particular:

• Connecting the machine to power sources other than those speciﬁ ed.

Using the automatic antenna at voltages other than those indicated could compro-

mise its eﬃ ciency and damage the equipment.

• Using the machine with the protective devices by-passed or removed.

• Using commercial devices for purposes other than those intended by the manufacturer.

- 8 - Rev.002Flat Sat Komfort BT Smart

2. SPECIFICATIONS

2.1 Technical Speciﬁ cations

Flat Sat Komfort BT Smart

Power supply

12-24 Vdc

(10 - 31 Vdc)

Absorbed current 5 A @ 12 VDC massimo

Current in stand-by < 20 mA @ 12 Vdc

Self-resetting fuse incorporated in the

electronics

5 A

Bluetooth-connectible phones 4

Control unit dimensions

(H x L x D)

30 x 165 x 115 mm

“Automatic antenna” diameter

635 x 590 mm

850 x 780 mm

“Control unit” weight 0.25 kg

Weight of “External motor unit” for

automatic antenna Ø 650 mm

9.0 kg

Weight of “External motor unit” for

automatic antenna Ø 850 mm

10.8 kg

Search system

Fully automatic, NID recognition as per DVB-SI EN 300 468

standards with DVB-S2 Tuner

Satellites that can be set 16

Flat Sat Komfort BT Smart

Model Automatic antenna diameter

Flat Sat Komfort BT Smart 65 635 x 590 mm

Flat Sat Komfort BT Smart 85 850 x 780 mm

Some technical speciﬁ cations in this table may vary. Users must take the speciﬁ cations

provided on the automatic antenna nameplate as exact.

- 9 -Rev.002 Flat Sat Komfort BT Smart

2.2 Components

1. External motor-driven unit

2. Dish (500 mm / 650 mm / 850 mm)

3. Universal LNB

4. n° 4 screws and n° 4 locknuts

5. Control unit

6. Vehicle roof attachment plate

7. Power cable

8. External switch cable

9. Heat-shrink sheaths

10. n° 4 M6 locknuts

11. Waterproof box to pass leads through to in-

terior

12. External drive unit motors / control unit con-

nection cable extension

13. External drive unit / control unit coaxial con-

nection cable extension

14. Instruction handbook

15. Waterproof box to pass leads through to in-

terior (optional)

16. Teleco TEK TV

OPTIONALTELECO TEK

MANUALE PER

’INS

ALLAZIONE

E ISTRUZIONI D’USO PER

’UTENTE

lat

omfo

t 65

lat

Komfo

t B

mar

t 8

enna

oma

ica

per

rice

ione

elevi

elli

Istruzioni in lingua originale

. 001 - 03/2020

Flat Sat Komfort BT

Smart

1516

Fig. 1

- 10 - Rev.002Flat Sat Komfort BT Smart

2.3 Identiﬁ cation plates

1. Adhesive ID plate applied on the base of the

external drive unit

2. Adhesive ID plate applied on the control unit

Model

Serial number

Model

Serial number

Fig. 2

The nameplate shown here is an exam-

ple. The user must take the speciﬁ ca-

tions provided on the automatic antenna

nameplate as exact.

The adhesive plates provide the following data:

• Model

• Serial number

• CE symbol certifying the device

3. TRANSPORT, HANDLING

AND STORAGE

3.1 Storage

During transport and storage, the automatic an-

tenna and its components are protected in three

cardboard packages, divided as follows:

• A package containing just the dish (

“Fig. 1”

- 2).

• A package containing the remaining compo-

nents (external drive unit, control unit etc.).

• A package containing the TELECO TEK

television

(“Fig. 1” - 16) and relative acces-

sories (remote control, cables, instruction

manual etc.).

Do not place weights on top of the

package containing the dish as doing

so could compromise its ﬂ atness and

integrity.

Do not turn the package upside down.

The correct position is indicated by the

‘this way up’ symbol printed on the pack-

aging (↑↑).

The packaged product must be stored horizon-

tally, in a roofed area that is protected from dust

and moisture.

The electrical equipment has been designed to

withstand shipping and storage temperatures

ranging from:

-20 °C to +40 °C.

- 11 -Rev.002 Flat Sat Komfort BT Smart

3.2 Handling

Observe accident prevention and

safety regulations during lifting and

transport.

Use lifting and transport equipment

with a capacity that is greater than the

load to be lifted.

The automatic antennas, complete with their

packaging, can be moved with standard lifting

and handling equipment.

4. INSTALLATION

4.1 Safety precautions

The power cable must come direct-

ly from the battery and must not

have any splices. Minimum cable

cross-section is 2.5 mm

For cables with a length of 6 m or more

the minimum cross-section is 4 mm

Only the Flat Sat Komfort BT Smart

must be connected to this cable; all

other devices must be connected to

another power supply cable.

Cutting the cables supplied with the

Flat Sat Komfort BT Smart is strictly

forbidden.

If a cable is too long it is advisable to

wind it into a coil in a free area of the

vehicle.

Leave a portion of cable in the exter-

nal drive unit area; if technical work

needs to be carried out, this will make

drive unit removal easier.

Failure to observe these instructions auto-

matically renders the Warranty null and void.

4.2 Preparing for installation

When opening packages it is impor-

tant to check the integrity of the com-

ponents.

Check that the dish (

“Fig. 1” - 2) has not been

damaged during transport. Proceed as follows:

• Place the edge of the dish against a ﬂ at sur-

face (e.g. ﬂ oor or wall) and check for proper

planarity.

If contact between the surface and the

edge of the dish is continuous then pla-

narity is correct (1).

- 12 - Rev.002Flat Sat Komfort BT Smart

The 3-way power connector (3) must

only be inserted in the “12/24 V DC”

socket on the control unit.

Inserting this connector in any other

socket will irreparably damage the

board and render the warranty null

and void.

3. Connect the BLACK cable (5) to the NEG-

ATIVE POLE (-) of the 12/24 V DC service

battery.

4. Connect the RED cable (6) to the POSITIVE

POLE (+).

Use two cables with a cross-section of

2.5 mm.

WARNING Do not invert the connec-

tions between positive pole and neg-

ative pole.

MOTOR

12/24 Vdc

service

2.5 mm

BLACK

RED

BLACK

RED

Fig. 4

If it is not (2), contact the Assistance Service.

Fig. 3

4.3 Pre-assembling the automatic

antenna

Components - Tools - Accessories

First name Notes

External motor-driven unit (

“Fig. 1” - 1)

Dish (

“Fig. 1” - 2)

n° 4 screws and n° 4

locknuts

(

“Fig. 1” - 4)

Control unit (

“Fig. 1” - 5)

Power cable (

“Fig. 1” - 7)

External service battery 12-24 Vdc

Electric cable

cross-section 2.5

Once it has been veriﬁ ed that the components

are in good condition, proceed with installation

of the dish on the external drive unit:

1. Temporarily connect the grey motor cables

(1) exiting the external drive unit to the “Mo-

tor” (2) sockets on the control unit.

2. Connect the power cable connector (3) to

the “12/24 V DC” socket (4) on the control

unit.

- 13 -Rev.002 Flat Sat Komfort BT Smart

5. Press the SAT button (7) on the Control

Unit and wait for the satellite dish sup-

port arm (8) to be raised. Once the ver-

tical position is reached, switch oﬀ the

Flat Sat Komfort BT Smart by disconnecting

the power cable (

“Fig. 4” - 3) from the control

unit.

SAT

Fig. 5

6. Apply the dish on the support arm, lining it

up with the four holes.

7. Use the four supplied screws with nuts (9)

and (10) to secure the dish in position.

Warning: NEVER loosen the two sup-

port arm lock screws (11) when se-

curing the dish as this would compro-

mise proper antenna alignment.

8. Reconnect the power cable (

“Fig. 4” - 3) to

the control unit and wait for the support arm

to re-close.

Fig. 6

9. Disconnect both the external drive unit com-

plete with dish and the service battery from

the control unit.

- 14 - Rev.002Flat Sat Komfort BT Smart

4.4 Installing the external drive unit

Components - Tools - Accessories

First name Notes

External drive unit

(

“4.3 Pre-assem-

bling the automatic

antenna”)

Attachment plate (

“Fig. 1” - 6)

Heat-shrink sheaths (

“Fig. 1” - 9)

n° 4 M6 locknuts (

“Fig. 1” - 10)

Waterproof box to pass

leads through

(

“Fig. 1” - 11)

External drive unit motors/

control unit connection

cable extension

(

“Fig. 1” - 14)

External drive unit/control

unit coaxial connection

cable extension

(

“Fig. 1” - 15)

Protective cable raceway -

Silicon glue SIKAFLEX

4.4.1 Installation solutions

Before climbing on top of the vehicle

check that the roof is strong enough

to be walked on. Check with the vehi-

cle ﬁ tter. If not, a scaﬀ old framework

will be required.

1. Carefully check that the vehicle roof can

bear the weight of the external drive unit; if

not, have it strengthened.

2. Select an area in the centre of the roof, large

enough to allow rotation of the automatic an-

tenna. Clean the roof thoroughly at the ex-

ternal drive unit installation point.

3. Identify the on-roof access point to the in-

terior through which the external drive unit

wiring can be run.

4. When attaching, position the external drive

unit attachment plate (1) correctly, with the

shorter side (L min) perpendicular to the di-

rection of vehicle travel.

850 mm

1600 mm

650 mm

1400 mm

L max

L min

L max

Fig. 7

- 15 -Rev.002 Flat Sat Komfort BT Smart

4.4.2 Installation

To install the external drive unit process as de-

scribed:

1. Remove, if present, any transparent ﬁ lms (1)

from the attachment plate.

2. Thoroughly clean the underside surface of

the attachment plate and apply a layer of

silicon glue (2) over the entire surface (e.g.

Sikaﬂ ex).

3. Fix the attachment plate to the vehicle roof

as per the previously illustrated installation

solutions (

“Fig. 7”).

1 2

Fig. 8

4. Apply silicone adhesive along the entire

perimeter of the ﬁ xing plate to make it com-

pletely watertight.

Fig. 9

5. Insert the external drive unit on the base

plate, aligning it with the four stud bolts (3).

6. Position the wiring cables exiting the exter-

nal drive unit (4) “Motors cable” and (5) “Co-

axial cable”, aligning them with one of the

four grooves (6) on the base of the unit itself.

Do not pull the wiring cables hard as

doing so could damage the internal

connections.

7. Attach the external drive unit to the four stud

bolts (3) of the plate: use the four supplied

nuts (7).

To ensure optimal nut tightening and

avoid any pin breakage, tighten the

nuts with a torque wrench set at 8

N/m.

8 N/m

Fig. 10

- 16 - Rev.002Flat Sat Komfort BT Smart

4.4.3 Wiring

The cables exiting the base of the external drive

unit (

“Fig. 10” - 4 “Motor Cable”) (“Fig. 10” - 5

“Coaxial cable”), are normally long enough to

connect to the control unit installed inside the

vehicle.

If they are not use the supplied extension leads

(Sect. “4.4.4 Wiring with extension leads”).

1. Insert the cables in the protective raceway

(1) until they reach the point where they are

introduced into the vehicle interior (2).

2. Introduce the cables into the watertight ca-

ble box (3) through which they are passed.

3. Seal the watertight box (3) with silicon seal-

ant to prevent any water inﬁ ltration.

Fig. 11

4.4.4 Wiring with extension leads

When installing the antenna, position (if

possible) the connections between the

cables exiting the drive unit base and the

extension leads inside the vehicle.

1. Insert the heat-shrink sheaths (1).

2. Connect the motor lead wiring exiting the ex-

ternal drive unit to the extension (2).

3. Connect the coaxial cable exiting the exter-

nal drive unit to the extension (3).

4. Place the heat-shrink sheaths (1) over the

just-made connections.

5. Heat the sheaths (1) so they adhere to the

connections and make them watertight.

Warning: danger of burns!

Fig. 12

- 17 -Rev.002 Flat Sat Komfort BT Smart

4.5 Installing the control unit

Components - Tools - Accessories

First name Notes

Control unit (

“Fig. 1” - 5)

Control unit attachment

screws

The automatic antenna complies with

safety parameters concerning signals

emitted by mobile devices. Protect the

internal control unit and wall-mount-

ed control panel from direct sunlight.

Install the internal control unit and

wall-mounted control panel in areas

without any risk of liquid spillage.

This is to prevent the breakdowns

that can be caused by electrical dis-

charges.

Install the internal control unit in a

cool, ventilated area to aid dissipa-

tion of the heat produced during op-

eration.

1. Install the control unit (1) in an easily acces-

sible compartment in a way that takes into

account the position and curvature of the

leads (2).

Fig. 13

4.6 Connections

Components - Tools - Accessories

First name Notes

Power cable (

“Fig. 1” - 7)

External switch cable

(only if optional external

switch is installed)

(

“Fig. 1” - 8)

External switch (optional) (

“Fig. 1” - 17)

Electric cable

cross-section 2.5

After completing the wiring tasks (Sect. “4.4.3

Wiring”), proceed as described:

1. Connect the GREY motor cables (1) to the

“Motor” connectors on the control unit (2).

2. Connect the WHITE coaxial cable (3) to the

“LNB” connectors on the control unit.

MOTOR

PANE L

LNB

GREY

WHITE

Fig. 14

- 18 - Rev.002Flat Sat Komfort BT Smart

3. Connect the power cable connector (4) to

the “12/24 V DC” connector on the control

unit.

The 3-way power connector must

only be inserted in the “12/24 V DC”

socket on the control unit.

Inserting this connector in any other

socket will irreparably damage the

board and render the warranty null

and void.

4. Use an electrical lead with a minimum

cross-section of 2.5 mm

to connect the

BLACK CONNECTOR (5) to the NEGATIVE

POLE (-) of the 12/24 V DC vehicle battery

(6).

5. Use an electrical lead with a minimum

cross-section of 2.5 mm

to connect the RED

CONNECTOR (7) to the POSITIVE POLE

(+) of the 12/24 V DC vehicle battery (6).

WARNING Do not invert the connec-

tions between positive pole and neg-

ative pole.

Should you use 12/24 V DC power

adapters instead of batteries, make

sure you are using a stabilised power

supply able to provide 5 A continu-

ously and at least 10 A for short peri-

ods. NEVER use low quality, non-sta-

bilised battery chargers.

6. Use an electrical cable to connect the

GREEN safety connector (8) to the consen-

sus of the vehicle ignition console (9) (in

many cases this consensus is located on Pin

15 on the main terminal board).

The vehicle ignition console safety connec-

tion allows vehicle status to be monitored.

When the engine is started a positive + 12/24

V DC signal is sent to the control unit; this

automatically starts the antenna closure pro-

cedure and locks all control unit functions.

7. Connect the coaxial cable of the Teleco TEK

television (10) to the Receiver connector on

the control unit.

TELECO TEK

12/24 Vdc

RECEIVER

12/24 Vdc

2.5 mm

BLACK

GREEN

RED

BLACK

GREEN

RED

Fig. 15

- 19 -Rev.002 Flat Sat Komfort BT Smart

4.6.1 Connections overview diagram

An overview diagram of the completed connections is provided below.

LNB

PANEL

RECEIVER

12/24 Vdc

MOTOR

12/24 Vdc

AUX

TELECO TEK

BLACK

GREEN

RED

BLACK

WHITE

GREY

GREEN RED

Fig. 16

- 20 - Rev.002Flat Sat Komfort BT Smart

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Teleco Flatsat Komfort BT User manual

Teleco Flatsat Komfort BT User manual

Teleco Flatsat Komfort BT User manual

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