ZyXEL Communications N4100 User manual

N4100
Brand
ZyXEL Communications
Model
N4100
Category
Routers
Type
User manual

This manual is also suitable for

The introduction of the ZyXEL N4100 Wireless Hotspot Gateway enables hospitality
businesses the opportunity to deploy the full range of Internet services needed to create new
revenue streams and retain and attract customers. As an addition to the ZyXEL range of
Hotspot/Service Gateways, the ZyXEL N4100 Wireless Hotspot Gateway provides a fully
flexible solution supporting the IEEE 802.11b/g/n wireless standards.
Installing the latest 11n technology truly offers enhanced connectivity required within the
business, which in turn enables users a connection to the Internet for all of the latest wireless
devices including laptops, notebooks, PDA’s, gaming devices and WiFi mobile handsets. The
ZyXEL N4100 not only offers this flexible connectivity but also offers increased performance
and featuring 3 Transmitter x 3 Radio MIMO technology.
The ZyXEL N4100 is the latest WLAN Hotspot Gateway from an established world leader in
Internet hotspot solutions. The 11n-capable N4100 gateway is designed to work as an access
controller for service providers and hospitality businesses to deliver Internet services with its
own unique built in billing system. It is an ideal solution for hotels, coffee shops, airports and
conference facilities to offer instant high-speed Internet connections.
In addition to the newly launched N4100, the ZyXEL Hotspot/Service Gateway Series is
complete with two other products, the WLAN Hotspot Gateway and Vantage Service
Gateway, to meet various needs.
Benefits
Standards based high performance wireless connectivity
In the high pressure always Internet connected environment of today, people travel more and more
and need to stay connected to family, friends and their offices with a multitude of different wireless
mobile devices such as laptops, netbooks, smart phones and game consoles. This change in attitude
has driven the need for more bandwidth and higher density in Internet wireless solutions offered
by hospitality businesses and WiFi service providers for public use. The ZyXEL N4100 Wireless LAN
Hotspot Gateway has been optimised to deliver flexible connectivity for WiFi devices through
standards based 11n wireless radio frequency technology.
The new 11n WiFi standard offers a peak rate data throughput of up to 300 Mbps, providing
approximately five times the bandwidth compared to standard 11b/g WiFi devices. The N4100 also
offers 3 Transmit 3 Receive MIMO antenna technology and further 11n features to provide more
flexible and better coverage within the business location. With these advantages, the ZyXEL N4100
Hotspot Gateway offers many benefits to users wishing to deploy and use Internet services.
Key Features
Ł
Comprehensive wireless
Internet access solution
Ł
“Z
ero Configuration” IP plug
and play
Ł
Unique ticket printer for easy
service and accounting
Ł
Web-based user authentication,
account monitoring, billing
profiles
Ł
High performance standards
based solution
- IEEE 802.11b/g support
(G-4100 v2)
- IEEE 802.11b/g/n support
(N4100)
Ł
RADIUS Client, walled garden,
advertising URL links and
forwarding to portal
Ł
User activities logged with
session trace for auditing
Ł
Comprehensive range of
gateways providing Internet
connectivity from 1 to 250 users
- G-4100 v2 up to 100 users
- N4100 up to 100 users
- N4100 + Optional license up to
200 users
- VSG-1200 V2 up to 250 users
Enterprise
Wireless LAN
Hotspot/Service
Gateway Series
Enterprise
Wireless LAN
Hotspot/Service
Gateway Series
Simple operation for delivering Internet access
To enable easy configuration and usage the ZyXEL Hotspot/Service Gateway Series can be used with the optional SP300E ticket printer. With this
combination, business owners can easily enable their staff to operate the gateway solution to give end users the information they need to access the
Internet. This is achieved simply by pushing a button on the SP300E which then automatically prints the Internet access information. This removes the
need in smaller deployments for a dedicated PC to manage the authentication and billing within the business. In larger business environments the ZyXEL
Hotspot/Service Gateway Series can support up to ten SP300E printers installed in different locations around the premises. This provides an ideal solution
which can scale as the business expands and where greater Internet coverage is required.
Plug-and-play connectivity
Users who want to access a business hotspot are usually faced with various technical issues to establish connectivity and need information such as IP
configurations, static IP, DHCP clients, etc. The ZyXEL Hotspot/Service Gateway Series is equipped with IP Plug and Play technology so that users do not
need to change their existing IP and other network configurations to connect to the Internet. The access is fast, easy and trouble free thus increasing
usage and encouraging more users to use the service. This offers the hospitality business more opportunity to attract and retain customers while
delivering new revenue opportunity. In addition, the ZyXEL Hotspot/Service Gateway Series can be configured to interact within an existing network and
can be installed in different modes such as a gateway, DNS, proxy as well as dynamic and static IP address assignments. This eliminates the need and
associated costs of hiring dedicated IT staff.
Strict security and regulatory compliance*
The “EU Data Retention Directive”, which is Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006, stipulates the retention
of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications
networks and amends Directive 2002/58/EC. It requires business owners of places where Internet services are provided to keep several elements of the
user data for a certain period of time. ZyXEL is aware of the difficulties of business owners to deploy a service and meet the requirements. The ZyXEL
Hotspot/Service Gateway Series is a core part of the solution when installed along with a ZyXEL network attached storage device and ZyWALL USG to
enable businesses to meet the expectations of the directive. This is achieved by ensuring that session traces are logged and user activities are kept for
government audit if required. The Hotspot/Service Gateway Series is the best choice for business owners who intend to provide public Internet access.
* The implementation of the directive varies dependant on the local definition by the EU member country.
Secure Internet gateway with scalable simultaneous wireless connections
The ZyXEL Hotspot/Service Gateway range can be installed either as a standalone device connected directly to a broadband router as an all in one
Internet wireless Internet hotspot solution or as part of a larger network. This flexibility provides the business with a fully authenticating, authorising and
administration device to allow the control of Internet Wireless users. This functionality enables the business to define the policy as to how users can be
offered either secure free Internet access or can deploy a simple charging methodology. The range starts with the G-4100 v2 offering B/G wireless and up
to 100 simultaneous connections. The introduction of the N4100 extends the wireless technology to B/G/N for better coverage capability, while
supporting 100 simultaneous users as standard and 200 users by using the optional license. The final product in the ZyXEL Hotspot/Service Gateway
range is the VSG-1200 V2. The VSG-1200 V2 is a rack mountable service gateway which is deployed within larger networks and can support up to 250
simultaneous users.
Enterprise
Wireless LAN
Hotspot/Service Gateway Series
Enterprise
Wireless LAN
Hotspot/Service Gateway Series
What are the Benefits for Hospitality Businesses?
Create customer loyalty
Experiencing secure, always-on and easy-to-use connectivity is a good
way to make customers feel way to increase customer satisfaction.
Increase revenue opportunities
A well-designed broadband internet access solution offers an extensive
range of marketing and revenue enhancing opportunites such as:
In-room revenue Meeting room revenue
Online advertising income E-commerce
Special services such as VoIP, printing online,
Video on Demand (VoD), etc.
Increase occupancy
A complete, easy-to-use broadband internet infrastructure attracts
more customers, increases occupancy rates and enhances perception
of the hotel brand.
Offer robust security and regulatory compliance
The solution allows authorised users onto the network and keeps data
private as it travels through the airwaves. It keeps security threats at
bay and enables business to comply with EU Directives.
Improve ROI
Through feature-rich products, operational simplicity, and flexible
architecture, ZyXEL hospitality solutions can help to improve profits
and protect investments.
Data
M
ust
b
e re
l
ate
d
to a rea
l
user
D
ate and time
Source o
f
communication
Source port can
b
e use
d
to
identify application
s
Dest
in
at
i
o
n
o
f
co
mm
u
ni
cat
i
o
n
A
ccount name
ate
S
ource IP
S
ource Ma
c
Source
p
ort
Dest
in
at
i
o
n I
P
D
estination port
What can be tracked
N4100 sends the following logs
periodically to the syslog server in
the NSA-220 Plus.
ZyWALL USG 100
Unified Security
Gateway
ZyWALL USG 100
Unified Security
Gateway
H
printe
N4100 and SP300E
Hotspot with ticket
printer for authentication
GS2200-24
Gigabit Switch
GS2200-24
Gigabit Switch
GS2200-24P
Layer 2 Gigabit Switch
GS2200-24P
Layer 2 Gigabit Switch
VSG-1200 V2
Service Gateway
VSG-1200 V2
Service Gateway
X6004
IP PBX
X6004
IP PBX
USG 300
Unified Security
Gateway
USG 300
Unified Security
Gateway
R
ADI
US
Se
rv
er
RADIUS
Server
Sys
l
og
Se
rv
e
r
Syslog
Server
PMSPMS
Desktop Switch
NWA-3166
Hybrid AP
NWA-3166
Hybrid AP
Conference RoomConference Room
Lobby/CafeLobby/Cafe
Business LoungeBusiness Lounge
Guest Room (Wireless LAN)Guest Room (Wireless LAN)
V500
IP Phone
NWA-3166
Hybrid AP
NWA-3166
Hybrid AP
IP
V500
IP Phone
NWA-3166
Hybrid AP
NWA-3160
Hybrid AP
PDA with
WLAN
PDA with
WLAN
LaptopLaptop
NWA-3166
Hybrid AP
NWA-3166
Hybrid AP
NWA-3166
Hybrid AP
NWA-3166
Hybrid AP
NSA-220 Plus
Syslog Server
NSA-220 Plus
Syslog Server
I
nterne
t
Interne
t
Key Applications
Basic—Internet services
The application includes the operations of G-4100 v2/N4100 and SP300E to offer basic Internet access, in which laptop and desktop computers can be
connected wirelessly over a range or 23-100 M. The G-4100 v2/N4100 also offers billing and authentication functions to the connection.
Professional—complete solution
This application provides a complete solution for excellent Internet services in all areas, including a billing system and possibilities for logging user data;
in addition, it also provides a connection to the hotel PMS system.
Hotspot/Service Gateway Series
Model Name
G-4100 v2 N4100 VSG-1200 V2
Product P
i
ctur
e
Main Design
W
i
reless Technology
8
02.11
b
/
g
802.11
b
/
g
/n
-
Number of 10
/
100M LAN
/
Switch 4
4
1
WAN
1
1
1
Auto
MDI-MDIX
Y
e
s
Ye
s
Y
e
s
RS-232 Inter
f
ace
-
-
2 (Console/PMS/Manu
f
acture)
A
ccount Generator Printer
S
P300E (Ethernet) SP300E (Ethernet)
S
P300E (Ethernet
)
No. of SP300E Ticket Printers 10
1
0 10
Reset Factor
y
De
f
ault Button
Y
e
s
Ye
s
Y
e
s
Po
E
Y
e
s
-
-
P
oE
P
ower
D
raw
6
W
-
-
WLAN Features (G-4100 v2 and N4100 only)
N
u
m
b
er
of
An
t
enn
a
2
3
Tx
3
R MIM
O
-
Max
i
mum Throughput 22 ~ 24 M
b
ps 150 M
b
ps
-
Range
Op
en s
p
ace: 100 ~ 300 m
Op
en s
p
ace: 100 ~ 300 m
-
I
n
d
oors: 35 ~ 100 m In
d
oors: 35 ~ 100 m
WEP Data Encr
y
ption
Y
es
(
64/128
)
Yes
(
64/128
)
-
WPA Data Encr
y
ption (WiFi Certified)
Y
es
(
TKIP
)
Yes
(
TKIP
)
-
WPA2 Data Encr
y
ption (WiFi Certi
f
ied) Yes
(
AES
)
Y
es
(
AES
)
-
Power Requirement
Externa
l
Power A
d
a
p
ter
E
xterna
l
Power A
d
a
p
te
r
Power Suppl
y
I
n
p
ut: 100-240 V A
C
, In
p
ut: 100-240 V A
C
,
1
00-220 V AC
,
50/60 Hz
5
0
/
60 Hz, 0.35 A 50
/
60 Hz, 0.5
A
O
ut
p
ut: 5 V, 2 A
O
ut
p
ut: 12 V, 1.5
A
Environmental Specification
O
peratin
g
Temperature
0
°
C to 50
°
C
0
°
C
to 5
0
°
C
0
°
C to 5
0
°
C
Storage Temperatur
e
-
20
°
C
to
60
°
C
-20
°
C
to
60
°
C
-
20
°
C
to
60
°
C
O
perat
i
ng Hum
i
d
i
ty 10% to 90%, (non-con
d
ensing)
1
0% to 95%, (non-con
d
ensing) 10% to 95%, (non-con
d
ensing)
Physical Feature
Dimensions (W) x (D) x (H) mm 213 x 13
9
x 52
2
22 x 146 x 35
4
40 x 116 x 44
Weight
508
g
56
5 g
1
.7 kg
Certifications
F
CC
, V
CC
I,
C
E, R
&
TTE,
CS
A,
F
CC, CE, C-Tic
k
, NCC,
F
CC
/
VCCI
/
CSA
/
CE
/
RoHS
/
WEE
E
C
-Tic
k
, RoHS, WEEE
R
oH
S
, WEE
E
Specifications
The ZyXEL Hotspot/Service Gateway Series includes two parts: WLAN Hotspot Gateway and Vantage Service Gateway to meet various needs.
WLAN Hotspot Gateway
The ZyXEL WLAN Hotspot Gateway consists of two models: G-4100 v2 and N4100. The G-4100 v2 and N4100 are all-in-one hotspot gateways providing
a fully flexible solution with support for the IEEE 802.11b/g/n (G-4100 v2 supports 802.11g while N4100 supports 802.11n) wireless standards. They are
designed to work as access controllers for service providers/hotspot operators and hospitality businesses to deliver hotspot services.
Vantage Service Gateway
The VSG-1200 V2 Vantage Service Gateway is a freestanding or rack-mountable service gateway with a built-in authentication server to provide access
to the Internet for large hospitality facilities.
Features
Model Name G-4100 v2 N4100 VSG-1200 V2
Software
M
ax.
C
oncurrent Users 1
00
1
00 (Up
g
ra
d
e to 200)
2
5
0
M
ax. Session
8
1
92
1638
4 1
638
4
T
hrou
g
hpu
t
Max. 78 Mb
p
s Max. 85 Mb
p
s
M
ax. 72 Mb
p
s
M
ax. VPN Tunnel (NAT Pool
)
-
-
400
IP Plug & Pla
y
(
i
PnP
)
Y
es (A
ll
ow
d
isa
bl
e)
Y
es (A
ll
ow
d
isa
bl
e) Yes (A
ll
ow
d
isa
bl
e
)
NAT
Y
es
(
A
ll
ow
d
isa
bl
e
)
Y
es
(
A
ll
ow
d
isa
bl
e
)
Yes
(
A
ll
ow
d
isa
bl
e
)
S
tatic Route -
-
Y
es
DH
C
P
S
erve
r
Yes (Pool=253)
Y
es (Pool=253) Yes (Pool=512)
DHCP Re
l
a
y
Y
e
s
Y
e
s
Y
e
s
HTTP Prox
y
S
upport
Y
es
Y
es
Y
es
S
MTP Redirectio
n
Yes Yes
Y
es
W
AN Client Static/DHCP/PPPoE/PPTP Static/DHCP/PPPoE/PPTP
S
tatic/DHCP/PPPoE/PPTP
NTP Su
pp
ort Ye
s
Ye
s
Y
e
s
AAA Billing
W
eb-Based Authentication
Y
es
Y
es
Y
es
RADIUS Client/AA
A
Yes Yes
Y
es
W
ISPr Smart Cl
i
ent Su
pp
or
t
Ye
s
Ye
s
Y
e
s
RADI
US
A
ut
hen
ticatio
n Me
t
h
od
P
AP
/
CHAP
P
AP
/
CHAP PA P
/
CHA
P
RADIU
S
V
S
A
S
uppor
t
-
-
Y
es
S
econdary RADIUS Serve
r
Yes Yes
Y
es
RADIUS T
i
me to F
i
n
i
sh/Accumulat
i
o
n
Ye
s
Ye
s
Y
e
s
Internal Account
i
n
g
Yes (512 Dynamic accounts)
Y
es (512 Dynamic accounts)
Y
es (1024 Static + Dynamic accounts)
Internal B
i
ll
i
ng
Y
e
s
Y
e
s
Y
e
s
Internal Billin
g
(Time to
f
inish)
Y
es
Y
es
Y
es
Internal Billin
g
(Accumulation
)
Yes Yes
Y
es
C
ustom
i
zable B
i
ll
i
ng Plan Ye
s
Ye
s
Y
e
s
PM
S
S
u
pp
ort -
-
Yes (Micros Fi
d
e
l
io/Spectrum MK II/
M
arriott/Proprietary
)
A
ccount
O
perator Yes (D
y
namic on
ly
) Yes (D
y
namic on
ly
)
Y
es
(
Static + D
y
namic
)
C
red
i
t Card B
i
ll
i
ng Suppor
t
Yes
(
Authorize.net/iValidate.net
/
Y
es
(
Authorize.net/iValidate.net
/
Y
es
(
Authorize.net/iValidate.net/
SecurePa
y
/Pa
y
pal) Secure Pa
y
/WorldPa
y
/Pa
y
pal) WorldPa
y
/Pa
y
pal)
User A
g
reement Lo
gin
Yes Yes
Y
es
O
ut
p
ut B
i
ll to Thermal Pr
i
nte
r
Ye
s
Ye
s
Y
e
s
Security
La
y
er 2 Isolation
Y
es
Y
es
Y
es
Port-based VLAN Readin
g
Yes
-
Y
es
V
PN Pass Throug
h
Yes (IPsec ESP Tunnel Mode/PPTP) Yes (IPsec ESP Tunnel Mode/PPTP)
Y
es (IPsec ESP Tunnel Mode/PPTP)
SS
L A
d
m
i
n
ist
r
atio
n
Y
e
s
Y
e
s
Y
e
s
S
SL Login Page
Y
es
Y
es
Y
es
C
ustomize SSL Certi
f
icate
Y
es
Y
es
Y
es
S
ess
i
on L
i
m
it
Yes Yes
Y
es
S
ecure Remote (PPTP Cl
i
ent) Ye
s
Ye
s
Y
e
s
802.1x Support
Y
e
s
Y
e
s
-
Management
A
dministrator Access
W
AN
/
LAN
W
AN
/
LAN WAN
/
LAN
S
SL Management Page Ye
s
Ye
s
Y
e
s
S
e
cu
re A
d
m
i
n
ist
r
ato
r IP A
dd
re
ss
Y
e
s
Y
e
s
Y
e
s
Email Lo
g
Y
es
Y
es
Y
es
S
yslog
Y
es
Y
es
Y
es
S
NMP Yes (Read onl
y
) Yes (Read onl
y
)
Y
es (Read onl
y
)
Pr
i
v
at
e MIB
s
Ye
s
Ye
s
Y
e
s
Passt
h
roug
h
A
dd
res
s
Yes
(
IP/MAC/URL
)
Yes
(
IP/MAC/URL
)
Y
es
(
IP/MAC/URL
)
LAN Device Mana
g
ement
Y
es
Y
es
Y
es
S
cheduled Firmware Up
g
rad
e
Yes Yes
Y
es
S
ecure Remote (PPTP VPN Cl
i
ent) Ye
s
Ye
s
Y
e
s
Backup/Restore Configuratio
n
Y
e
s
Y
e
s
Y
e
s
65-100-000074B 05/10
For more product information, visit us on the web at www.ZyXEL.com
Copyright © 2010 ZyXEL Communications Corp. All rights reserved. ZyXEL, ZyXEL logo are registered trademarks of
ZyXEL Communications Corp. All other brands, product names, or trademarks mentioned are the property of their
respective owners. All specifications are subject to change without notice.
Model Features
T
ic
ke
t
Pr
i
n
t
e
r
—
S
P
300E
•
Butto
n x
3
•
Input: 5 V DC, 2.5
A
•
P
a
g
er wi
d
t
h
: 58 (+0/-1) m
m
•
P
ager length (Max.): 50 meters
•
S
upport 802.3af Power over Etherne
t
Accessories
Feature For Please Order
Concurrent User Scalabilit
y
T
h
e N4100 User Sca
l
a
b
i
l
ity License is
a service t
h
at increases t
h
e num
b
er
c
oncurrent users to as man
y
as
200
N41
00
i
Card 100 User N4100/E-iCard 100 User N410
0
License
Enterprise
Wireless LAN
Hotspot/Service Gateway Series
Enterprise
Wireless LAN
Hotspot/Service Gateway Series
Model Name G-4100 v2 N4100 VSG-1200 V2
Others
Advertisement Link
Y
es
Y
es
Y
e
s
Walled Garden
Y
es
Y
es
Y
e
s
L
o
g
in Pa
g
e Redirect
Y
e
s
Y
e
s
Ye
s
P
ortal Page
Y
e
s
Y
e
s
Ye
s
Custom
i
ze Log
i
n Page
Y
e
s
Y
e
s
Y
e
s
Customize In
f
ormation Windo
w
Y
es
Y
es
Y
e
s
Customize User A
g
reement Pa
g
e
Y
es
Y
es Ye
s
S
e
ssio
n L
ist
Y
e
s
Y
e
s
Ye
s
A
ccou
n
t
L
ist
Y
e
s
Y
e
s
Y
e
s
B
illing Log
s
Y
es
(
Max. 5000
)
Y
es
(
Max. 5000
)
Yes
(
Max. 5000
)
D
HCP Client List
Y
es
Y
es Ye
s
P
MS Lo
g
s
-
-
Ye
s
B
andw
i
dth Managemen
t
F
a
ir
S
h
a
re F
a
ir
S
h
a
re
F
air Share/Billing Profile/RADIUS VS
A
U
RL/IP F
i
lter
i
ng
Y
e
s
Y
e
s
Y
e
s
D
DN
S
Y
es
Y
es
Y
e
s
Session Trac
e
Y
es
Y
es Ye
s
N
AT P
oo
l
Y
e
s
Y
e
s
Ye
s
P
ort Locat
i
on Mapp
i
n
g
-
-
Yes
(
512
)
P
rivate LAN
-
-
Y
e
s
L
AN Share
Y
es
Y
es
-
MAC F
i
lter
i
n
g
Y
e
s
Y
e
s
Ye
s
Pi
ng Comman
d
Y
e
s
Y
e
s
Ye
s
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ZyXEL Communications N4100 User manual

N4100
Brand
ZyXEL Communications
Model
N4100
Category
Routers
Type
User manual
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