Compaq ProLiant ML330 Generation 2 Maintenance And Service Manual

COMPAQ CONFIDENTIAL Codename: Mimic/Reaper Part Number: 234832-003 Last Saved On: 11/25/02 1:35 PM

Compaq ProLiant ML330 Generation 2 Server

Maintenance and Service Guide

Part Number 234832-003

November 2002 (Third Edition)

Product Version: 2.0

This document provides detailed instructions for maintenance and

service personnel. It includes removal and replacement procedures, spare

parts information, and an overview of diagnostic tools for the Compaq

ProLiant ML330 Generation 2 server.

Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, QuickFind, SmartStart, and ROMPaq are

trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or

other countries.

Intel, Pentium, Celeron, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this

document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties

for Compaq products are set forth in the express limited warranty statements accompanying such products.

Nothing herein should be construed as constituting an additional warranty.

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide

November 2002 (Third Edition)

Part Number 234832-003

COMPAQ CONFIDENTIAL Codename: Mimic/Reaper Part Number: 234832-003 Last Saved On: 11/25/02 1:35 PM

Contents

About This Guide ....................................................................................................................................... vii

Symbols in Text.......................................................................................................................................... vii

Important Safety Information..................................................................................................................... vii

Compaq Technician Notes ........................................................................................................................ viii

Where to Go for Additional Help.................................................................................................................ix

Integrated Management Log..................................................................................................................ix

Telephone Numbers...............................................................................................................................ix

Chapter 1

Illustrated Parts Catalog

Mechanical Parts Exploded View ............................................................................................................. 1-2

Mechanical Spare Parts List ...................................................................................................................... 1-3

System Components Exploded View (ATA Model)................................................................................. 1-4

System Components Exploded View (SCSI Model)................................................................................. 1-5

System Components Spare Parts List........................................................................................................ 1-6

Chapter 2

Removal and Replacement Procedures

Electrostatic Discharge Information.......................................................................................................... 2-2

Symbols on Equipment ............................................................................................................................. 2-3

Preparation Procedures.............................................................................................................................. 2-4

Powering Down the Server ................................................................................................................. 2-4

Server Warnings and Precautions ....................................................................................................... 2-5

Front Bezel ................................................................................................................................................ 2-6

Access Panel.............................................................................................................................................. 2-7

Storage Devices......................................................................................................................................... 2-8

Bezel Blanks.............................................................................................................................................. 2-9

Internal Fan Baffle................................................................................................................................... 2-10

Fan........................................................................................................................................................... 2-11

Cable Routing Diagrams ......................................................................................................................... 2-13

ATAPI Tape Drive Cable Routing .......................................................................................................... 2-15

Drive Tray ............................................................................................................................................... 2-16

Removing a Hard Drive Compartment.................................................................................................... 2-17

Hard Drives ............................................................................................................................................. 2-19

Drive Failure Scenarios........................................................................................................................... 2-20

RAID 0 Configurations..................................................................................................................... 2-20

RAID 1 Configurations..................................................................................................................... 2-20

RAID 0+1 Configurations................................................................................................................. 2-21

Integrated ATA RAID Configuration Utility.................................................................................... 2-21

Power Switch and LED ........................................................................................................................... 2-24

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Contents

Removing a Device from a Removable Media Bay.................................................................................2-26

Expansion Slots........................................................................................................................................2-28

Expansion Board Guide ...........................................................................................................................2-29

Removing an Expansion Slot Retainer ....................................................................................................2-30

Memory Modules.....................................................................................................................................2-31

Removing a Memory Module..................................................................................................................2-32

Processor Sockets and Processor Power Module Slots............................................................................2-33

Processor with Heatsink...........................................................................................................................2-34

Processor Power Module .........................................................................................................................2-35

Server Feature Board ...............................................................................................................................2-36

System Board...........................................................................................................................................2-37

Power Supply...........................................................................................................................................2-38

Replacing a Battery..................................................................................................................................2-39

Replacing the System Board Battery.................................................................................................2-39

Replacing the Server Feature Board Battery .....................................................................................2-41

Chapter 3

Diagnostic Tools

Diagnostic Tools Utility Overview............................................................................................................3-2

For More Information ................................................................................................................................3-5

Chapter 4

Connectors, Switches, and LED Indicators

Connectors .................................................................................................................................................4-2

System Board Components .................................................................................................................4-2

Rear Panel Connectors ........................................................................................................................4-4

Server Feature Board Components (SCSI Model) ..............................................................................4-5

Server Feature Board Components (ATA Model) ..............................................................................4-6

Internal SCSI Components ........................................................................................................................4-7

Internal ATA Components.........................................................................................................................4-8

Switches.....................................................................................................................................................4-9

System Configuration Switch..............................................................................................................4-9

System ID Switch Settings................................................................................................................4-11

LEDs ........................................................................................................................................................4-12

System LEDs.....................................................................................................................................4-13

System Board LEDs ..........................................................................................................................4-14

Network Controller LEDs .................................................................................................................4-16

Chapter 5

Physical and Operating Specifications

System Unit................................................................................................................................................5-2

Memory......................................................................................................................................................5-3

1.44-MB Diskette Drive.............................................................................................................................5-3

IDE CD-ROM Drive..................................................................................................................................5-4

ATA Hard Drives.......................................................................................................................................5-5

Wide Ultra3 SCSI Hard Drives..................................................................................................................5-6

Integrated 10/100 Wake on LAN Network Interface Controller ...............................................................5-7

Integrated Dual-Channel Wide Ultra3 SCSI Controller ............................................................................5-8

iv Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide

COMPAQ CONFIDENTIAL Codename: Mimic/Reaper Part Number: 234832-003 Last Saved On: 11/25/02 1:35 PM

Contents

Integrated Dual-Channel Ultra ATA 100 Controller................................................................................. 5-9

Index

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide v

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About This Guide

This maintenance and service guide is a troubleshooting guide that can be used for reference

when servicing the Compaq ProLiant ML330 Generation 2 server.

WARNING: To reduce the risk of personal injury from electric shock and hazardous

energy levels, only authorized service technicians should attempt to repair this

equipment. Improper repairs can create conditions that are hazardous.

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings:

WARNING: Text set off in this manner indicates that failure to follow directions in the

warning can result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions can result in

damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide vii

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About This Guide

Compaq Technician Notes

WARNING: Only authorized technicians trained by Compaq should attempt to repair

this equipment. All troubleshooting and repair procedures are detailed to allow only

subassembly/module-level repair. Because of the complexity of the individual boards

and subassemblies, no one should attempt to make repairs at the component level or

to make modifications to any printed wiring board. Improper repairs can create a safety

hazard.

WARNING: To reduce the risk of personal injury from electric shock and hazardous

energy levels, do not exceed the level of repairs specified in these procedures.

Because of the complexity of the individual boards and subassemblies, do not attempt

to make repairs at the component level or to make modifications to any printed wiring

board. Improper repairs can create conditions that are hazardous.

WARNING: To reduce the risk of electric shock or damage to the equipment:

· Disconnect power from the system by unplugging all power cords from the power

supplies.

· Do not disable the power cord grounding plug. The grounding plug is an important

safety feature.

· Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of

clearance at the front and back of the server.

CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper

operation, plug the AC power cord into a properly grounded AC outlet only.

NOTE: Any indications of component replacement or printed wiring board modifications may void any

warranty.

viii Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide

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About This Guide

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

· User documentation

· Compaq Service Quick Reference Guide

· Service training guides

· Compaq service advisories and bulletins

· Compaq QuickFind™ information services

· Compaq Insight Manager™ software

For additional copies, visit the Compaq website:

www.compaq.com

Integrated Management Log

The server includes an integrated, nonvolatile management log that contains fault and

management information. The contents of the Integrated Management Log (IML) can be

viewed with Compaq Insight Manager.

Telephone Numbers

For the name of your nearest Compaq authorized reseller:

· In the United States, call 1-800-345-1518.

· In Canada, call 1-800-263-5868.

For Compaq technical support:

· In the United States and Canada, call 1-800-OK COMPAQ.

· For Compaq technical support phone numbers outside the United States and Canada, visit

the Compaq website:

www.compaq.com

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide ix

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1

Illustrated Parts Catalog

This chapter provides the illustrated parts breakdown and spare parts lists for the

Compaq ProLiant™ ML330 Generation 2 server with an Intel Pentium III processor and a

133-MHz system bus. See Figure 1-1 and Table 1-1 for the names of referenced spare parts.

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide 1-1

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Illustrated Parts Catalog

Mechanical Parts Exploded View

2a

4a

3c

2b

3a

1

3b

4f

Figure 1-1: Mechanical parts exploded view

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Illustrated Parts Catalog

Mechanical Spare Parts List

Table 1-1: Table 1-1 Mechanical Spare Parts List

Item Description Spare Part Number

Chassis

1 Front bezel 241486-001

2 Panel access left/right 176606-001

a) Hood panel (right)

b) Access panel (left)

Miscellaneous

3 Hardware kit 176618-001

a) Hard drive compartment

b) Removable drive tray

c) Expansion board knockout

4 Miscellaneous plastics kit 176617-001

a) Expansion board guide

b) Rubber bumpers*

c) Removable media bezel blank*

d) Cable clips*

e) Miscellaneous clamps*

f) Internal fan baffle

*Not shown

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Illustrated Parts Catalog

System Components Exploded View (ATA Model)

13a

16

9b

11

5

6

10

7a

12

8

14

15a

14

Figure 1-2: System components exploded view (ATA model)

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Illustrated Parts Catalog

System Components Exploded View (SCSI Model)

13a

16

11

9b

5

6

10

7b

12

8

14

15a

14

Figure 1-3: System components exploded view (SCSI model)

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide 1-5

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Illustrated Parts Catalog

System Components Spare Parts List

Table 1-2: System Components Spare Parts List

Item Description Spare Part Number

Mass Storage Devices

5 IDE CD-ROM drive 40X 233408-001

6 Diskette drive 233409-001

7 Hard drive

a) 20-GB ATA hard drive (ATA model) 230699-001

b) 18.2-GB Wide Ultra3 hard drive, 10K RPM (SCSI model) 152191-001

System Components

8 Fan 241487-001

9 PC 133-MHz ECC Registered SDRAM DIMM

a) 64-MB* 159225-001

b) 128-MB 159226-001

164278-001

c) 256-MB* 159304-001

159377-001

d) 512-MB* 159227-001

177628-001

e) 1-GB* 163902-001

Boards

10 System board 241485-001

11 Server Feature Board 245246-001 (ATA model)

241489-001 (SCSI

model)

Power

12 CE Mark-compliant power supply, 300 W 216108-001

13 Pentium III processor

a) 1-GHz/133 with heatsink (heatsink is black) 245245-001

b) 1.13-GHz/133 with heatsink (heatsink is silver)* 239324-001

c) 1.26-GHz/133 with heatsink* 230991-001

d) 1.40-GHz/133 with heatsink* 259594-001

14 CR2032 lithium battery 234556-001

15 Power cable kit 176619-001

a) Power button assembly

continued

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Illustrated Parts Catalog

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Table 1-2: System Components Spare Parts List continued

Item Description Spare Part Number

b) Power shield cable*

c) Power extension cable*

16 Processor Power Module (PPM) 228506-001

Miscellaneous

17 Enhanced keyboard* 244000-001

a) European keyboard – UK* 244000-031

b) European keyboard – GR* 244000-041

c) European keyboard – FR* 244000-051

d) Spacesaver keyboard – JP* 244000-291

18 Signal cable kit* 253826-001

a) IDE ribbon cable assembly*

b) Diskette drive cable assembly*

c) ATA cable assembly*

19 Ultra3 SCSI cable* 176607-001

20 Rack enabling kit* 249443-001

21 Country kit* 245247-001

22 Return kit* 176621-001

23 Maintenance and service guide* 176670-001

*Not shown

2

Removal and Replacement Procedures

This chapter provides subassembly/module-level removal and replacement procedures for the

Compaq ProLiant ML330 Generation 2 server. Run the diagnostics program to be sure that

all components operate properly.

To service the server, you might need the following:

•

Torx T-15 screwdriver

Phillips screwdriver

Diagnostics software from the Compaq SmartStart™ for Servers software CD

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide 2-1

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Removal and Replacement Procedures

Electrostatic Discharge Information

An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry.

Proper packaging and grounding techniques are necessary precautions to prevent damage. To

prevent electrostatic damage, observe the following precautions:

•

Transport products in static-safe containers such as conductive tubes, bags, or boxes.

Keep electrostatic-sensitive parts in their containers until they arrive at static-free

stations.

Cover workstations with approved static-dissipating material. Use a wrist strap connected

to the work surface, and properly grounded (earthed) tools and equipment.

Keep work area free of nonconductive materials, such as ordinary plastic assembly aids

and foam packing.

Make sure that you are always properly grounded when touching a static-sensitive

component or assembly.

Avoid touching pins, leads, or circuitry.

Always place drives with the Printed Circuit Board (PCB) assembly-side down.

Use conductive field service tools.

2-2 Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide

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Removal and Replacement Procedures

Symbols on Equipment

These symbols may be located on equipment in areas where hazardous conditions may exist.

WARNING: This symbol, in conjunction with any of the following symbols, indicates

the presence of a potential hazard. The potential for injury exists if warnings are not

observed.

WARNING: This symbol indicates the presence of hazardous energy circuits or electric

shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this

enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

WARNING: This symbol indicates the presence of electric shock hazards. The area

contains no user- or field-serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this

enclosure.

WARNING: This symbol, on an RJ-45 receptacle, indicates a network interface

connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do

not plug telephone or telecommunications connectors into this receptacle.

WARNING: This symbol indicates the presence of a hot surface or hot component. If

this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to

cool before touching it.

WARNING: These symbols, on power supplies or systems, indicate that the

equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords

to completely disconnect power from the system.

Weight in kg

Weight in lb

WARNING: This symbol indicates that the component exceeds the recommended

weight for one individual to safely handle.

WARNING: To reduce the risk of personal injury or damage to the equipment,

observe local occupational health and safety requirements and guidelines for

manual material handling.

Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide 2-3

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Removal and Replacement Procedures

Preparation Procedures

WARNING: Only authorized technicians trained by Compaq should attempt to repair

this equipment. Because of the complexity of the individual boards and subassemblies,

no one should attempt to make repairs at the component level or to make modifications

to any printed wiring board. Improper repairs can create a safety hazard.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that

you are properly grounded (earthed) before beginning any installation procedure. Refer to

“Electrostatic Discharge Information” earlier in this chapter for more information.

Powering Down the Server

Before beginning any removal and replacement procedure:

CAUTION: Failure to follow these directions could result in damage to equipment or loss of

information.

1. Back up your server data and record configuration information.

2. Shut down the operating system as directed in your operating system instructions.

3. If necessary, power down the server by pressing the power button on the front of the

server.

NOTE: To completely remove all power from the server, you must disconnect the power cord.

The front panel power button may not completely shut down power to the server.

4. Disconnect and remove the AC power cord from the AC outlet, and then from the server.

WARNING: To reduce the risk of injury from electric shock or damage to the

equipment when installing hardware, make sure that the power to the server is turned

off. Remove any AC power cords to completely disconnect power from the system. The

front panel power button may not completely remove power to the server.

5. Disconnect any other external equipment connections to the server.

2-4 Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide

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