Tektronix Network Utilities User manual

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Print & Scan
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User manual

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User Manual
Network Utilities for
Phaserª Color Printers
First printing December 1993
070-8901-00
Copyright
©
1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America.
All rights reserved. Contents of this publication may not be reproduced in any form without permission of
Tektronix, Inc.
This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent
applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon
97070-1000.
If acquired subject to FAR or DFARS, the following shall apply:
Unpublished Ñ rights reserved under the copyright laws of the United States.
Restricted Rights Legend Ñ Use, duplication or disclosure by the U.S. government is subject to restrictions as
set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software Ð Restricted Rights clause at
FAR 52.227-19, as applicable.
Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.
Tektronix
¨
is a registered trademark of Tektronix, Inc. TekColorª, ColorCoatª, ColorStixª and Finepointª
are trademarks of Tektronix, Inc. Phaserª is a trademark of Tektronix, Inc. for color printers and related
products.
Adobeª and PostScriptª are trademarks of Adobe Systems, Incorporated which may be registered in certain
jurisdictions.
UNIX
¨
and UNIX
¨
System V are registered trademarks of UNIX Systems Laboratories, Inc.
SGIª is a trademark of Silicon Graphics, Inc.
SPARC
¨
is a registered trademark of SPARC International, Incorporated.
Copyright 1986, 1987, 1988, 1989 by FTP Software, Inc. All rights reserved. PC/TCP for DOS is based on a set of
programs originally designed and developed by the Massachusetts Institute of Technology. FTP Software has
made extensive modiÞcations and enhancements to the M.I.T. programs.
Timesª , Helveticaª and Palatinoª are trademarks of Linotype-Hell AG and/or its subsidiaries.
Other marks are trademarks or registered trademarks of the companies with which they are associated.
PANTONE
¨
*
Colors generated by Phaser Color Printers are four-color process simulations and may not match
PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate
colors.
PANTONE Color simulations are only obtainable on these products when driven by qualiÞed Pantone-licensed
software packages. Contact Pantone, Inc. for a current list of qualiÞed licensees.
*
Pantone, Inc.Õs check-standard trademark for color reproduction and color reproduction materials.
© Pantone, Inc., 1988.
iii
Contents
1 Introduction
How to use this manual 1-1
Related documentation 1-2
Whom to call for help 1-3
Customer support 1-3
Automated information by fax 1-3
Printer service and repair 1-3
Typographical conventions 1-4
File names, directory names, folder names 1-4
Menus and command names in menus 1-4
Sample lines from ASCII files 1-4
Command line syntax 1-5
2 Network Printing with Tektronix Color Printers
How to tell if the Ethernet internal hardware is installed in your printer 2-1
How to tell which protocols are enabled in your printer 2-2
Your printerÕs configuration page 2-3
TCP/IP authorization code 2-4
Network installation overview 2-5
Ethernet connection 2-6
If you are connecting both EtherTalk and LocalTalk 2-6
Ethernet adapters 2-6
Ethernet cables and termination 2-8
10BASE-T (Twisted Pair) 2-8
10BASE2 (Thin Ethernet) 2-8
10BASE5 (Thick Ethernet) 2-8
Your printerÕs network utilities diskettes 2-9
Resetting your printer 2-11
Resetting your printer using PostScript files 2-12
Macintosh users 2-12
PC users 2-13
Workstation users 2-13
iv
3 EtherTalk Configuration (Macintosh)
Before you begin 3-1
Using AppleTalk Phase 2 3-1
EtherTalk configuration overview 3-2
Print out the configuration page 3-2
Finding your printerÕs name in the Chooser 3-3
Changing your printerÕs zone 3-4
Changing your printerÕs name (optional) 3-5
Printer name and AppleTalk zones 3-6
Disabling protocols 3-7
4 Novell NetWare Configuration
Before you begin 4-1
NetWare configuration overview 4-2
Allowing unencrypted passwords 4-3
Printer configuration using the Advanced Configuration Tool 4-4
Installing the Advanced Configuration Tool 4-5
Choosing items in the Advanced Configuration Tool 4-6
Advanced Configuration Tool menu map 4-8
NetWare quickstart procedure (Quick Configuration) 4-10
Default parameters set up by quick configuration 4-12
Advanced configuration 4-14
Configure print server (printer) menu 4-15
Configure print server (file server) menu 4-16
Configure queue menu 4-17
Obtaining print server and queue status 4-18
Print server status menu 4-18
Queue status menu 4-18
Monitoring print server activity 4-19
Changing the print server name or password 4-19
If you configured NetWare using the Advanced Configuration Tool 4-19
If you configured NetWare using PCONSOLE 4-20
Exiting the Advanced Configuration Tool 4-20
v
Printer configuration using PCONSOLE 4-21
Adding a print server 4-21
Selecting queues for the printer 4-22
Modifying other print server parameters (optional) 4-23
How to disable protocols 4-24
Troubleshooting 4-25
Printer does not appear in the Advanced Configuration Tool 4-25
Testing the file server-to-printer connection 4-26
Cannot submit job to a queue 4-27
Job appears in queue, but printer does not to service it 4-28
Job is serviced, but does not print 4-29
5 TCP/IP Configuration
Before you begin 5-2
Installing files from your printerÕs network utilities diskettes 5-3
Downloading files from the Tektronix Color Printer Information Server 5-4
TCP/IP configuration overview. 5-6
Printing out the configuration page 5-7
Authorizing the TCP/IP protocol 5-7
How to tell if TCP/IP is authorized on your printer 5-7
Sending the authorization code to your printer 5-8
Authorizing TCP/IP from a Macintosh 5-9
Authorizing TCP/IP from a PC 5-11
Authorizing TCP/IP from a UNIX host 5-14
Configuring your host 5-16
Configuring your printer 5-17
Setting your printerÕs IP address 5-18
Setting your printerÕs IP address using RARP or BOOTP (server-based
configuration) 5-18
Setting your printerÕs IP address information in the printerÕs internal memory
(printer-based configuration) 5-20
vi
Controlling host access and control character filtering 5-24
LPR (BSD systems) 5-24
AppSocket (TCP Sockets) 5-26
Receiving printer status (optional) 5-27
Syslog 5-27
SNMP 5-29
Troubleshooting 5-31
Testing the network connection 5-31
Solving printing problems 5-32
How to disable protocols 5-33
A Unix Host Configuration for TCP/IP
B RARP and BOOTP
Index
User Manual
1-1
Chapter
1
Introduction
How to use this manual
This manual provides information needed by system administrators and
others who need to install Tektronix color printers equipped with an internal
Ethernet interface. Tektronix printers that do not support the internal
Ethernet interface can be attached to Ethernet networks by using the
Tektronix 4511A Network Interface. The 4511A Network Interface supports
the TCP/IP protocol (Transmission Control Protocol/Internet Protocol). See
your authorized Tektronix representative for 4511A ordering information.
Before using this manual, you should unpack and set up your
Tektronix printer. You should also install the appropriate drivers
on any PC and Macintosh computers on your network.
Instructions for these unpacking, set-up, and installation tasks are
contained in your printerÕs user manual and the manual that is
shipped with your Tektronix printerÕs drivers and utilities
diskettes.
After your printer is set up, use this network manual in
conjunction with your printerÕs network utilities diskettes to
conÞgure the printer for network operation.
Chapter 2 of this manual contains general information about the internal
network interface in Tektronix color printers. Whether you are installing the
printer into an EtherTalk, NetWare, TCP/IP, or mixed environment, you
should read this chapter.
Chapters 3, 4, and 5 explain conÞguration for EtherTalk, NetWare, and
TCP/IP respectively. Read the chapter(s) appropriate for your network.
1
Introduction
1-2
Network Utilities for Phaser Color Printers
Related documentation
Several manuals and other documents are included with your printer. In
most cases, you will need to use some or all of these documents before you
use this manual for network conÞguration.
Network upgrade kit installation instructions.
These
instructions describe how to install the circuit board that provides
your printer with network capability.
These instructions are for
upgrades only; if you order your printer from Tektronix with networking
capability, the circuit board is already installed and you do not receive
these instructions.
Printer user manual.
This manual describes how to set up and
use your printer. Printer setup includes installing transfer rolls,
loading paper trays, and connecting cables (except Ethernet).
Other topics include installing drivers, power up, printing, printer
cleaning, and troubleshooting.
Printer drivers and utilities manual.
This manual describes how
to use the software on your printerÕs drivers and utilities diskettes.
This software includes Tektronix printer drivers and other useful
Þles. Important topics in this manual include driver installation
and use, color correction, and printer conÞguration through
PostScript Þles.
Supplies information sheet.
Use this sheet to order accessories
and supplies for Tektronix printers.
Introduction
1
User Manual
1-3
Whom to call for help
Customer support
Call your dealer or a Tektronix sales representative for assistance, or in the
U.S.A. and Canada, call the Customer Support Hot Line:
1-800-835-6100
.
Automated information by fax
As an alternative to calling the Customer Support Hot Line, call HAL, our
automated information system. HAL faxes you information immediately.
Topics include:
The latest technical hints and tips
Solutions to most common technical problems
Application notes (for example, QuarkXpress, CorelDRAW!)
Product information such as data sheets and sales literature
To order a complete technical support catalog listing all available articles
offered by HAL, from any touch-tone phone call
(503) 682-7450
directly, or
call
1-800-835-6100
(6:00 am - 5:00 pm, PST). For complete instructions on
using HAL, refer to your printerÕs user manual.
Printer service and repair
If your printer needs service or repair, call
1-800-547-8949
(in the U.S.A.,
from 5:00 am to 5:00 pm PST). Outside the U.S., contact your nearest
Tektronix dealer.
1
Introduction
1-4
Network Utilities for Phaser Color Printers
Typographical conventions
The typographical conventions used in this manual are described in the
following topics.
File names, directory names, folder names
File names, directory names, and folder names in text are represented in
italics
. For example:
/etc/hosts
(Unix)
AUTHRIZR.EXE
(DOS)
Reset Printer
(Macintosh)
Menus and command names in menus
Menus and command names in a menu-driven interface are represented in
bold
. For example:
Select
Print ConÞguration Page
from the
File
menu.
Sample lines from ASCII Þles
Sample lines from ASCII Þles are represented in
Courier
font. For
example:
Go to the 9th line; it looks like this:
NAME="Tektronix Phaser III PXi"
Introduction
1
User Manual
1-5
Command line syntax
Bold
type is used to indicate characters you must type exactly as shown. For
example:
COPY B:\ACT-TOOL\ACT.EXE C:\UTILITIES
Note
Extra spaces are added between command elements for clarity;
you need only type a single space.
Italic
type indicates variable elements. For example:
arp -a
printer-name
printer-Ethernet-address
Optional command parameters are indicated within [square brackets]. For
example:
To extract the Þles from the diskette, enter this command:
tar xvf /dev/
devicename
[
dir
]
[
Þle
]
where specifying
dir
extracts an entire directory, specifying
Þle
extracts a single Þle, and no arguments extracts the contents of the
entire disk.
1
Introduction
1-6
Network Utilities for Phaser Color Printers
User Manual
2-1
Chapter
2
Network Printing with
Tektronix Color Printers
Many Tektronix color printers are equipped with a rear panel Ethernet
connector. However, to make the connector active, internal hardware is
required. The internal hardware can be purchased initially with the printer
as an option or later as an upgrade kit. The internal hardware is a small
circuit board installed inside the printer.
How to tell if the Ethernet internal hardware is installed in
your printer
To determine if the Ethernet internal hardware is installed, look for the label
near the Ethernet port on the printerÕs rear panel. If the Ethernet option is
installed, a label showing the word ÒINSTALLEDÓ is attached; otherwise,
ÒNot InstalledÓ is visible.
If the Ethernet internal hardware is installed, the printerÕs startup page and
conÞguration page list the following Þelds:
Startup page ConÞguration page
Ethernet Protocols
Ethernet Address
Authorization Code
Ethernet Address
Authorization Code
EtherTalk
NetWare PrintServer
TCP/IP
LPR
AppSocket
Syslog
SNMP
2
Network Printing with Tektronix Color Printers
2-2
Network Utilities for Phaser Color Printers
If the Ethernet internal hardware is not installed, the Þelds listed in the table
do not appear; instead, a Þeld reading ÒEthernet: Not InstalledÓ is listed.
Refer to your printerÕs user manual for more information on the startup
page. For more information on the conÞguration page, see ÒYour printerÕs
conÞguration pageÓ on page 2-3.
How to tell which protocols are enabled in your printer
All protocols can be enabled and disabled. However, TCP/IP must Þrst be
authorized by sending the printer an authorization code (see ÒTCP/IP
authorization codeÓ on page 2-4). Once TCP/IP is authorized, it can be
enabled or disabled like the other protocols.
The conÞguration page reports which protocols are enabled. If a protocol is
enabled, the field for that protocol lists the current parameters. If the
protocol is disabled, the field for that protocol contains an entry reading
ÒDisabled.Ó
For more information on the conÞguration page, see the next topic.
Network Printing with Tektronix Color Printers
2
User Manual
2-3
Your printerÕs conÞguration page
Your printer can generate a conÞguration page that lists the following types
of information:
General printer information
TekColor settings
Communication and network parameters for all ports
SCSI disk settings (if the printer has a SCSI port)
The information supplied on the conÞguration page is very helpful when
you are installing and conÞguring the printer on a network.
There are two ways to print the conÞguration page:
Use the printerÕs rear-panel DIP switches. See your printerÕs user
manual for instructions on printing the conÞguration page by
setting DIP switches. Use this method if your printer is not yet
conÞgured on the network.
Send a PostScript language Þle from your printerÕs network
utilities diskettes to the printer. You will not be able to send
PostScript language Þles to the printer over Ethernet until your
printer is conÞgured on the network. See ÒYour printerÕs network
utilities diskettesÓ on page 2-9 for more information on your
printerÕs network utilities diskettes.
From a Macintosh, send the Þle
Print ConÞguration Page.
The Þle is
self-sending. Select the printer in the
Chooser
, then double-click
the self-sending arrow icon to send the Þle to the printer.
From a PC, send the Þle PRNTCNFG.PS in the NET-UTIL directory.
Use the DOS COPY command to send the Þle to the printer.
From a UNIX workstation, send the Þle prntcnfg.ps.
Note
Do not attempt to use the Print ConÞguration Page command
in the LaserWriter UtilityÕs Utilities menu to print the
conÞguration page.
2
Network Printing with Tektronix Color Printers
2-4
Network Utilities for Phaser Color Printers
TCP/IP authorization code
When the Ethernet option is installed, the EtherTalk and NetWare protocols
are immediately active. To acquire TCP/IP capability, another option is
required. Upon purchasing the TCP/IP option, you receive an authorization
code, which is sent to the printer to activate the TCP/IP protocol. If you
purchase the TCP/IP option initially with the printer, the authorization code is sent
to the printer at the factory (TCP/IP is active when you receive the printer). If you
add the TCP/IP capability later with a printer upgrade kit, you must send
the authorization code to the printer to activate TCP/IP. For speciÞc
instructions on sending the authorization code to the printer, see
ÒAuthorizing the TCP/IP protocolÓ on page 5-7.
The authorization code is printed on a certiÞcate. The certiÞcate is included
with your printer (if the TCP/IP option is factory-installed) or with the
upgrade kit (if the TCP/IP option is added later).
Note
Retain the certiÞcate as proof-of-purchase for the TCP/IP option.
Tektronix service personnel may need to refer to this number if
your printer requires service.
Network Printing with Tektronix Color Printers
2
User Manual
2-5
Network installation overview
The following diagram summarizes the process of installing a Tektronix
printer on a network.
Step 1, unpacking and setting up your printer, must be done before
attempting to conÞgure the printer on a network. Printer setup includes
installing transfer rolls, loading paper trays, and turning on the printer. See
your printerÕs user manual for information about printer setup. ÒEthernet
connectionÓ on page 2-6 provides information about physically connecting
the printer to an Ethernet network.
Step 2 is done at the factory when the Ethernet interface is purchased
initially with your printer.
Step 3 is also done at the factory if the TCP/IP option is purchased initially
with the printer. When the Ethernet interface is purchased later as an
upgrade kit, instructions for installing the internal hardware are provided in
an instruction sheet supplied with the circuit board. For speciÞc instructions
on Step 3, sending the authorization code to the printer, see ÒAuthorizing the
TCP/IP protocolÓ on page 5-7.
Step 4 is conÞguration for any of the supported network protocols. See
Chapter 3 for EtherTalk, Chapter 4 for NetWare, and Chapter 5 for TCP/IP.
2
Network Printing with Tektronix Color Printers
2-6
Network Utilities for Phaser Color Printers
Ethernet connection
Ethernet is a communication standard that supports very high speed data
transmission. Ethernet offers signiÞcant speed improvement compared to
serial, parallel, and LocalTalk connections. Speed improvement varies
greatly depending on network trafÞc, computer hardware, and other factors.
The printer's Ethernet port conforms to the IEEE 802.3 and Ethernet II
standards, but it uses the smaller AAUI connector (developed by Apple
Computer, Inc.) instead of the 15-pin AUI connector described in these
standards. Ethernet AAUI adapters, available from Tektronix and other
sources, connect the printer to the network cable or a conventional AUI
cable.
If you are connecting both EtherTalk and LocalTalk
If you have both LocalTalk and Ethernet cables as part of the same Apple
internet (EtherTalk), it is recommended that you connect only the Ethernet
cable. There is no beneÞt to making both LocalTalk and Ethernet
connections to the printer if both cables are part of the same Apple internet. For
information on printer behavior in this conÞguration, see ÒPrinter name and
AppleTalk zonesÓ on page 3-6.
Ethernet adapters
Note
Make sure that the printer is turned off before making any
Ethernet connections.
Your printerÕs Ethernet connector allows you to connect to one of three
standard Ethernet cable types by using an Ethernet adapter. The Ethernet
adapters shown on the next page are available through Tektronix or your
dealer. Contact your dealer for Ethernet cables.
Network Printing with Tektronix Color Printers
2
User Manual
2-7
1.
Twisted pair (10BASE-T) adapter (Tektronix order number
011-0162-00)
a.
Printer connection
b.
Twisted pair connection
2.
Thin coax (10BASE2) adapter (Tektronix order number
011-0161-00)
a.
Printer connection
b.
Ethernet cable connection
3.
Thick coax (10BASE5/AUI) adapter (Tektronix order number
011-0160-00)
a.
Printer connection
b.
Thick AUI connection
c.
AC power connection
2
Network Printing with Tektronix Color Printers
2-8
Network Utilities for Phaser Color Printers
Ethernet cables and termination
10BASE-T (Twisted Pair)
Do not use Òsilver satinÓ telephone extension cables for 10BASE-T networks,
either as drop cords or as patch cables in the wiring closet. (Silver satin
cables are ßat, usually silver or gray, with 28-gauge stranded or tinsel
conductors.) Do not use shielded twisted pair cable intended for IBM token
ring networks or voice-grade (level 1 or 2) unshielded twisted pair cable for
wiring runs. These cables do not meet the requirements for 10BASE-T and
will lead to unreliable operation.
10BASE2 (Thin Ethernet)
Depending on the type of Ethernet cables you use and your network
conÞguration, you may need to use terminators at certain points in the
installation. Refer to the documentation for your Ethernet adapters and
cables for details.
Tektronix and Apple 10BASE2 Ethernet adapters have built-in terminators
and do not require additional terminators. Adapters from other
manufacturers may not have built-in terminators and may require
terminators and connectors such as those listed in the following table.
10BASE5 (Thick Ethernet)
Contact your network administrator to obtain an approved AUI drop cable.
10Base2 BNC terminators and connectors
Part Tektronix order number
50-ohm BNC 011-0123-00
BNC T-connector 103-0030-00
50-ohm BNC
receptacle-to-receptacle barrel
connector
103-0028-00
50-ohm BNC plug-to-plug barrel
connector
103-0029-00
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Tektronix Network Utilities User manual

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