Figure 1-1. Example of Resources on the Environment Overview Page
Understanding How vCenter Operations Manager Collects Data
vCenter
Operations Manager can collect several types of data for a single resource. For example, for a database
server it might receive data on free disk space, CPU use, and average response time. Each type of data that
vCenter Operations Manager collects is called an attribute.
A metric is an instance of an attribute for a particular resource. For each metric,
vCenter Operations Manager collects and stores multiple readings over time. Each piece of data that
vCenter Operations Manager collects is called a metric observation or value.
A vCenter Operations Manager administrator creates attribute packages to define combinations of attributes
and assigns attribute packages to resources. An attribute package specifies the attributes to collect for the
resource to which it is assigned.
An administrator identifies the attributes that are most important in your enterprise as key performance
indicators (KPIs). A KPI is a high-priority metric that might indicate a severe problem in your infrastructure
if it exceeds its normal value range. vCenter Operations Manager treats KPIs differently from other attributes.
A vCenter Operations Manager administrator might also create super metrics and super metric packages. A
super metric is useful when a single metric cannot tell you what you need to know about the behavior of your
enterprise. For example, you might have a super metric that tracks the average free disk space for all of the
database servers in your enterprise by averaging the free disk space metric for all servers. A super metric
package is similar to an attribute package, except that it defines combinations of super metrics.
Understanding Alerts
For each attribute, vCenter Operations Manager maintains thresholds of normal behavior and generates
anomalies when a metric violates a threshold. If vCenter Operations Manager determines that the current
combination of anomalies indicates a real problem, or if a KPI violates a threshold, it generates an alert.
An alert is a notification that informs you of an abnormal condition that might require attention. An alert can
describe a problem in a resource, including applications and tiers. Different combinations of conditions cause
different types of alerts.
For example, if CPU use for all of the servers in a tier exceeds a threshold, vCenter Operations Manager
generates an anomaly for each out-of-threshold metric value and sends an alert to notify you of the problem.
The alert lists all of the anomalies for each metric.
You can view alerts in several places in the Custom user interface, including the Alerts Overview page. If a
vCenter Operations Manager administrator sets up the alert notification feature, you might also receive alerts
in email messages.
VMware vCenter Operations Manager Getting Started Guide
8 VMware, Inc.