EcoFlow WAVE 2 Troubleshooting guide

Type
Troubleshooting guide

EcoFlow WAVE 2 is a versatile power solution that combines a 2048Wh LFP battery with a 5120W inverter, providing reliable power for various appliances and devices. With its X-Boost technology, it can power devices up to 3400W, making it ideal for heavy-duty tools and appliances. The WAVE 2 supports multiple charging options, including AC charging, solar charging, and car charging, ensuring flexibility and convenience. It also features an LCD display for real-time monitoring of power usage and battery status.

EcoFlow WAVE 2 is a versatile power solution that combines a 2048Wh LFP battery with a 5120W inverter, providing reliable power for various appliances and devices. With its X-Boost technology, it can power devices up to 3400W, making it ideal for heavy-duty tools and appliances. The WAVE 2 supports multiple charging options, including AC charging, solar charging, and car charging, ensuring flexibility and convenience. It also features an LCD display for real-time monitoring of power usage and battery status.

EcoFlow Wave 2
Troubleshooting
Guide
V1.0
Troubleshooting
Fault Code Error Type Solution
1Battery pack voltage is too high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Turn off all the power supplies, and only charge with the battery pack;
Check if rmware updates are available, and upgrade to the latest version.
2 Battery pack voltage is too low
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
3 AC output current is too high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
4 Bus voltage is too high
Turn off all the power supplies (including the battery pack), then try to restart the unit
by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
5 Bus voltage is too low
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
6XT60 port temperature is too
low
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes at room temperature, then try to restart the unit by only charging with the
solar/car charging socket (XT60);
Check if rmware updates are available, and upgrade to the latest version.
7XT60 port temperature is too
high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes in a cool place, then try to restart the unit by only charging with the solar/car
charging socket (XT60);
Check if rmware updates are available, and upgrade to the latest version.
8 AC input current is too high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
11 PSDR board temperature is too
high
Turn off all the power supplies (including the battery pack), let the unit stand for
5 minutes in a cool place, then try to restart the unit by only charging with the AC
charging cable;
Check if rmware updates are available, and upgrade to the latest version.
12 PSDR board temperature is too
low
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes at room temperature, then try to restart the unit by only charging with the
AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
13 The fan has stalled
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
14 Output current of XT60 port is
too high
Turn off all the power supplies (including the battery pack), let the unit stand for
5 minutes, then try to restart the unit by only charging with the solar/car charging
socket (XT60);
Check if rmware updates are available, and upgrade to the latest version.
15 Input voltage of XT60 port is
too high
Turn off all the power supplies (including the battery pack), let the unit stand for
5 minutes, then try to restart the unit by only charging with the solar/car charging
socket (XT60);
Check if rmware updates are available, and upgrade to the latest version.
16 AC input voltage is too high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
17 AC input voltage is too low
18 Input voltage frequency is too
high
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
Check if rmware updates are available, and upgrade to the latest version.
19 Input voltage frequency is too
low
30 Short circuit
Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, and then try to restart the unit;
Check if rmware updates are available, and upgrade to the latest version.
31 Compressor start-up error
32 Compressor operation error
33 High appliance temperature
Turn off all the power supplies (including the battery pack), let the unit stand in a cool
place for 5 minutes, and then try to restart the unit;
Check if rmware updates are available, and upgrade to the latest version.
34 Low appliance temperature
Turn off all the power supplies (including the battery pack), let the unit stand at room
temperature for 5 minutes, and then try to restart the unit;
Check if rmware updates are available, and upgrade to the latest version.
35 Overvoltage
Turn off all the power supplies (including the battery pack), check if the air outlets are
obstructed and remove the obstructions, let the unit stand for 5 minutes, and then try
to restart the unit;
36 Undervoltage
37 Exhaust
38 Front fan error
Turn off all the power supplies (including the battery pack), and try to restart the unit;
Check if rmware updates are available, and upgrade to the latest version.
39 Rear fan error
40 Fluorine shortage
Turn off all the power supplies (including the battery pack), let the unit stand in a cool
place for 5 minutes, and then try to restart the unit;
41 Overload
Check if the front and rear air outlets are obstructed and remove any obstructions;
Check if rmware updates are available, and upgrade to the latest version.
50 Motor board communications
error
Turn off all the power supplies (including the battery pack), and try to restart the unit;
Check if rmware updates are available, and upgrade to the latest version.
51 Power board communications
error
52 WiFi communications error
53 Temperature sensor error
If the problem persists, please contact Ecoow after-sales service.
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EcoFlow WAVE 2 Troubleshooting guide

Type
Troubleshooting guide

EcoFlow WAVE 2 is a versatile power solution that combines a 2048Wh LFP battery with a 5120W inverter, providing reliable power for various appliances and devices. With its X-Boost technology, it can power devices up to 3400W, making it ideal for heavy-duty tools and appliances. The WAVE 2 supports multiple charging options, including AC charging, solar charging, and car charging, ensuring flexibility and convenience. It also features an LCD display for real-time monitoring of power usage and battery status.

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