Epson WorkForce Pro WF-C579R User guide

Category
Multifunctionals
Type
User guide
WF-C579R User's Guide
3
Contents
WF-C579R User's Guide............................................................................................................................ 15
Product Basics .......................................................................................................................................... 16
Installing the Optional Paper Cassette Unit........................................................................................ 16
Enabling the Optional Paper Cassette - Windows ......................................................................... 21
Enabling the Optional Paper Cassette - Mac ................................................................................ 23
Using the Control Panel ..................................................................................................................... 24
Control Panel Buttons and Lights .................................................................................................. 25
The LCD Screen ....................................................................................................................... 26
Status Icon Information ............................................................................................................. 27
Navigating the LCD Screen....................................................................................................... 28
Entering Characters on the LCD Screen................................................................................... 29
Job/Status Screen..................................................................................................................... 30
Viewing Animations................................................................................................................... 30
Selecting the Date and Time ......................................................................................................... 31
Selecting Your Country or Region ................................................................................................. 32
Setting a Password and Locking the Control Panel ....................................................................... 33
Using Presets............................................................................................................................ 34
Setting User Feature Restrictions (Access Control) ...................................................................... 37
Changing LCD Screen Language.................................................................................................. 38
Adjusting Control Panel Sounds.................................................................................................... 39
Adjusting the Screen Brightness.................................................................................................... 40
Turning Off the Operation Time Out Setting .................................................................................. 41
Preventing PC Connection via USB .............................................................................................. 41
Product Parts Locations ..................................................................................................................... 42
Product Parts - Front ..................................................................................................................... 43
Product Parts - Inside .................................................................................................................... 45
Product Parts - Back...................................................................................................................... 47
Using Power Saving Settings ............................................................................................................. 48
Changing the Sleep Timer Settings ............................................................................................... 48
Changing the Power Off Timer Settings ........................................................................................ 49
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Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 50
Setting Up Epson Connect Services.............................................................................................. 50
Using Epson Email Print ............................................................................................................... 52
Using the Epson iPrint Mobile App ................................................................................................ 52
Using Epson Remote Print ........................................................................................................... 53
Using Epson Scan to Cloud........................................................................................................... 53
Using AirPrint .................................................................................................................................... 54
Using Google Cloud Print................................................................................................................... 55
Setting Up Google Cloud Print on a Chromebook .............................................................................. 55
Android Printing Using the Epson Print Enabler ................................................................................ 56
Using Fire OS Printing ....................................................................................................................... 57
Using Windows 10 Mobile Printing .................................................................................................... 57
Using Epson Print and Scan App with Windows Tablets ................................................................... 58
Using the Mopria Print Service .......................................................................................................... 58
Wi-Fi or Wired Networking........................................................................................................................ 60
Network Security Recommendations ................................................................................................. 60
Wi-Fi Infrastructure Mode Setup......................................................................................................... 61
Selecting Wireless Network Settings from the Control Panel ........................................................ 62
Wi-Fi Direct Mode Setup .................................................................................................................... 64
Connecting to an iOS device using Wi-Fi Direct ............................................................................ 65
Connecting to Android Devices using Wi-Fi Direct ........................................................................ 66
Connecting to a non-iOS/Android Device using Wi-Fi Direct ......................................................... 68
Wi-Fi Protected Setup (WPS)............................................................................................................. 69
Using WPS to Connect to a Network ............................................................................................. 70
Printing a Network Status Sheet......................................................................................................... 71
Printing a Network Connection Report ............................................................................................... 71
Network Connection Report Codes and Messages ....................................................................... 73
Configuring Email Server Settings...................................................................................................... 78
Changing or Updating Network Connections ..................................................................................... 80
Accessing the Web Config Utility................................................................................................... 80
Changing a USB Connection to a Wi-Fi Connection...................................................................... 80
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 81
Connecting to a New Wi-Fi Router ................................................................................................ 81
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Disabling Wi-Fi Features ............................................................................................................... 82
Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 83
Installing the Epson Universal Print Driver - Windows ....................................................................... 83
Installing the PostScript (PS3) Printer Software - Windows ............................................................... 87
Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 87
Selecting PDL (Page Description Language) Settings ....................................................................... 88
PDL Print Configuration Options.................................................................................................... 90
Selecting Printer Language and Interface Settings ............................................................................ 92
Printing Language and Interface Options ...................................................................................... 93
Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 94
Loading Paper ........................................................................................................................................... 96
Loading Paper in the Cassette ........................................................................................................... 96
Loading Paper or Envelopes in the Rear Paper Feed Slot ................................................................ 99
Paper Loading Capacity................................................................................................................... 102
Double-sided Printing Capacity........................................................................................................ 105
Compatible Epson Papers................................................................................................................ 106
Paper or Media Type Settings - Printing Software............................................................................ 108
Selecting the Paper Settings for Each Source - Control Panel ......................................................... 109
Paper Type Settings - Control Panel ........................................................................................... 109
Selecting Default Paper Settings - Administrator.............................................................................. 110
Selecting the Default Printer Settings .......................................................................................... 111
Paper Source Settings Options............................................................................................... 112
Selecting the Universal Print Settings.......................................................................................... 112
Universal Print Settings Options ............................................................................................. 113
Placing Originals on the Product ........................................................................................................... 115
Placing Originals on the Scanner Glass ........................................................................................... 115
Placing Originals in the Automatic Document Feeder ...................................................................... 118
Copying .................................................................................................................................................... 123
Copying Documents or Photos......................................................................................................... 123
Copying Options............................................................................................................................... 124
Printing from a Computer ....................................................................................................................... 128
Printing with the Standard Epson Printer Software - Windows ......................................................... 128
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Selecting Basic Print Settings - Windows .................................................................................... 129
Paper Source Options - Windows ........................................................................................... 131
Print Quality Options - Windows ............................................................................................. 132
Multi-Page Printing Options - Windows................................................................................... 132
Selecting Double-sided Printing Settings - Windows ................................................................... 133
Double-sided Printing Options - Windows............................................................................... 135
Print Density Adjustments - Windows ..................................................................................... 136
Selecting Additional Layout and Print Options - Windows ........................................................... 137
Custom Color Correction Options - Windows.......................................................................... 139
Image Options and Additional Settings - Windows.................................................................. 140
Header/Footer Settings - Windows ......................................................................................... 141
Selecting a Printing Preset - Windows......................................................................................... 142
Selecting Extended Settings - Windows ...................................................................................... 144
Extended Settings - Windows ................................................................................................. 145
Printing Your Document or Photo - Windows............................................................................... 146
Locking Printer Settings - Windows ............................................................................................. 147
Locked Setting Options........................................................................................................... 149
Entering a User ID and Password for Printing ............................................................................. 150
Selecting Default Print Settings - Windows.................................................................................. 151
Changing the Language of the Printer Software Screens ....................................................... 152
Changing Automatic Update Options .......................................................................................... 153
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 154
Selecting Print Settings - Windows 10 S...................................................................................... 154
Printing with the Epson Standard Printer Software - Mac................................................................. 158
Selecting Basic Print Settings - Mac ........................................................................................... 159
Paper Source Options - Mac................................................................................................... 162
Print Quality Options - Mac ..................................................................................................... 163
Print Options - Mac ................................................................................................................. 163
Selecting Page Setup Settings - Mac .......................................................................................... 163
Selecting Print Layout Options - Mac........................................................................................... 164
Selecting Double-sided Printing Settings - Mac........................................................................... 165
Double-sided Printing Options and Adjustments - Mac........................................................... 166
Managing Color - Mac ................................................................................................................. 167
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Color Matching and Color Options - Mac ................................................................................ 168
Selecting Printing Preferences - Mac .......................................................................................... 169
Printing Preferences - Mac...................................................................................................... 170
Printing Your Document or Photo - Mac ...................................................................................... 171
Checking Print Status - Mac.................................................................................................... 172
Printing with the Epson Universal Print Driver - Windows................................................................. 172
Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 173
Selecting Print Settings - Epson Universal Print Driver - Windows .............................................. 175
Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 177
Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 178
Epson Universal Print Driver Locked Setting Options ............................................................. 180
Adding Network Printers - Epson Universal Print Driver - Windows............................................. 180
Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 183
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows ....................... 183
Selecting Print Settings - PostScript Printer Software - Windows ................................................ 184
Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 188
Accessing Printer Properties - PostScript - Windows .................................................................. 189
Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 190
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac ............................... 190
Selecting Print Settings - PostScript Printer Software - Mac ....................................................... 191
Cancelling Printing Using a Product Button...................................................................................... 196
Scanning .................................................................................................................................................. 197
Starting a Scan................................................................................................................................. 197
Starting a Scan Using the Product Control Panel ........................................................................ 197
Scanning to Email ................................................................................................................... 199
Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................. 201
Adding and Assigning Scan Jobs with Document Capture - Mac............................................ 204
Scanning to a Memory Device ................................................................................................ 204
Scanning to the Cloud............................................................................................................. 206
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 207
Control Panel Scanning Options............................................................................................. 208
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 211
Creating a Shared Network Folder.......................................................................................... 211
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Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 213
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 214
Scanning to a Network Folder or FTP Server.......................................................................... 216
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 218
Starting a Scan from a Scanning Program................................................................................... 220
Starting a Scan from a Smart Device........................................................................................... 222
Entering a User ID and Password for Scanning........................................................................... 222
Scanning with Document Capture Pro or Document Capture .......................................................... 223
Setting the Operation Mode on the Product Control Panel .......................................................... 224
Scanning with Document Capture Pro in Simple View - Windows............................................... 224
Scanning with Document Capture Pro in Standard View - Windows ........................................... 227
Scanning with Document Capture - Mac ..................................................................................... 230
Scanning in Epson Scan 2 ............................................................................................................... 233
Available Document Source Settings .......................................................................................... 236
Additional Scanning Settings - Main Settings Tab ....................................................................... 236
Additional Scanning Settings - Advanced Settings Tab............................................................... 237
Image Format Options................................................................................................................. 238
Scan Resolution Guidelines ........................................................................................................ 239
Scanning Special Projects................................................................................................................ 239
Scanning Multi-Page Originals as Separate Files - Windows ...................................................... 240
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 244
Saving Scanned Documents as a Searchable PDF with Document Capture - Mac..................... 245
Saving a Scan as an Office Format File - Windows ..................................................................... 249
Saving a Scan as an Office Format File - Mac............................................................................. 251
Scanning to a SharePoint Server or Cloud Service - Windows.................................................... 254
Scanning to a SharePoint Server or Cloud Service - Mac ........................................................... 257
Faxing....................................................................................................................................................... 259
Connecting a Telephone or Answering Machine.............................................................................. 259
Setting Up Fax Features .................................................................................................................. 264
Setting Up Basic Fax Features .................................................................................................... 264
Using the Fax Setting Wizard.................................................................................................. 264
Selecting the Line Type........................................................................................................... 266
Setting the Number of Rings to Answer .................................................................................. 267
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Selecting Advanced Fax Settings................................................................................................ 268
Send Settings - Fax................................................................................................................. 269
Receive Settings - Fax............................................................................................................ 270
Report Settings - Fax .............................................................................................................. 272
Basic Settings - Fax ................................................................................................................ 273
Security Settings - Fax............................................................................................................ 275
Setting Up the Fax Utility - Windows............................................................................................ 275
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 277
Setting Up Contacts and Contact Groups......................................................................................... 278
Setting Up Contacts Using the Product Control Panel................................................................. 279
Creating a Contact .................................................................................................................. 279
Editing or Deleting a Contact .................................................................................................. 281
Creating a Contact Group ....................................................................................................... 282
Editing or Deleting a Contact Group........................................................................................ 284
Importing Contacts Using the Fax Utility - Windows .................................................................... 285
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 288
Sending Faxes ................................................................................................................................. 290
Sending Faxes from the Product Control Panel........................................................................... 290
Sending a Fax Using the Keypad, Contact List, or History...................................................... 291
Fax Sending Options .............................................................................................................. 293
Sending a Fax at a Specified Time ......................................................................................... 295
Sending a Fax on Demand ..................................................................................................... 296
Sending a Stored Fax ............................................................................................................. 297
Dialing Fax Numbers from a Connected Telephone ............................................................... 299
Sending Faxes Using the Fax Utility - Windows .......................................................................... 300
Sending Faxes Using the Fax Utility - Mac .................................................................................. 303
Receiving Faxes............................................................................................................................... 306
Fax Reception ............................................................................................................................. 306
Receiving Faxes Automatically ................................................................................................... 307
Receiving Faxes Manually........................................................................................................... 307
Forwarding Received Faxes........................................................................................................ 308
Receiving a Fax by Polling .......................................................................................................... 308
Saving Faxes to an External USB Device ................................................................................... 309
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Saving and Viewing Received Faxes .......................................................................................... 310
Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 311
Checking Fax Status ....................................................................................................................... 314
Printing Fax Reports......................................................................................................................... 315
Fax Report Options ..................................................................................................................... 315
Using External USB Devices with Your Product................................................................................... 317
Connecting a USB Device................................................................................................................ 317
USB Device Photo File Specifications ......................................................................................... 318
Disconnecting a USB Device............................................................................................................ 318
Viewing and Printing from the LCD Screen ...................................................................................... 319
Printing JPEG Photos.................................................................................................................. 319
Printing TIFF and PDF Files ....................................................................................................... 320
Print Setting Options - Device Mode............................................................................................ 321
Transferring Files on a USB Device ................................................................................................. 323
Setting Up File Sharing for File Transfers from Your Computer................................................... 323
Transferring Files from a USB Device to Your Computer ............................................................ 324
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes ....................................................... 325
Check Ink and Maintenance Box Status........................................................................................... 325
Checking Ink Status on the LCD Screen...................................................................................... 326
Checking Ink and Maintenance Box Status - Windows................................................................ 326
Checking Ink and Maintenance Box Status - Mac ....................................................................... 328
Purchase Epson Ink Packs and Maintenance Boxes ....................................................................... 330
Ink Supply Unit (Ink Pack) Part Numbers..................................................................................... 330
Removing and Installing Ink Packs................................................................................................... 331
Printing with Black Ink and Expended Color Ink Packs .................................................................... 334
Printing with Expended Color Ink Packs - Windows .................................................................... 334
Printing with Expended Color Ink Packs - Mac ............................................................................ 335
Conserving Low Black Ink with Windows ......................................................................................... 336
Maintenance Box Replacement ....................................................................................................... 337
Adjusting Print Quality............................................................................................................................ 338
Print Head Maintenance................................................................................................................... 338
Print Head Nozzle Check............................................................................................................. 338
Checking the Nozzles Using the Product Control Panel ......................................................... 339
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Checking the Nozzles Using a Computer Utility...................................................................... 340
Print Head Cleaning .................................................................................................................... 342
Cleaning the Print Head Using the Product Control Panel ...................................................... 343
Cleaning the Print Head Using a Computer Utility................................................................... 344
Print Head Alignment ....................................................................................................................... 346
Aligning the Print Head Using the Product Control Panel ............................................................ 347
Cleaning the Paper Guide ................................................................................................................ 348
Cleaning and Transporting Your Product ............................................................................................. 349
Cleaning Your Product ..................................................................................................................... 349
Transporting Your Product ............................................................................................................... 352
Solving Problems .................................................................................................................................... 358
Checking for Software Updates........................................................................................................ 358
Product Status Messages ................................................................................................................ 359
Job Status Error Codes .................................................................................................................... 361
Running a Product Check ................................................................................................................ 365
Resetting Control Panel Defaults ..................................................................................................... 367
Solving Setup Problems ................................................................................................................... 368
Product Does Not Turn On or Off................................................................................................. 369
Noise After Ink Installation ........................................................................................................... 369
Software Installation Problems .................................................................................................... 369
Solving Network Problems ............................................................................................................... 370
Product Cannot Connect to a Wireless Router or Access Point .................................................. 370
Network Software Cannot Find Product on a Network................................................................. 372
Product Does Not Appear in Mac Printer Window ....................................................................... 373
Wireless Network Connection is Unstable on a Mac ................................................................... 373
Cannot Print Over a Network....................................................................................................... 374
Cannot Scan Over a Network ...................................................................................................... 375
Solving Copying Problems ............................................................................................................... 376
Product Makes Noise, But Nothing Copies.................................................................................. 377
Product Makes Noise When It Sits for a While............................................................................. 377
Originals Do Not Feed From the Automatic Document Feeder.................................................... 377
Solving Paper Problems................................................................................................................... 378
Paper Feeding Problems............................................................................................................. 379
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Paper Jams Inside the Product.................................................................................................... 380
Paper Ejection Problems ............................................................................................................. 380
Solving Problems Printing from a Computer..................................................................................... 380
Nothing Prints.............................................................................................................................. 381
Product Icon Does Not Appear in Windows Taskbar ................................................................... 382
Printing is Slow ............................................................................................................................ 383
Solving Page Layout and Content Problems.................................................................................... 384
Inverted Image............................................................................................................................. 385
Too Many Copies Print ................................................................................................................ 385
Blank Pages Print ........................................................................................................................ 385
Incorrect Margins on Printout....................................................................................................... 386
Incorrect Characters Print............................................................................................................ 386
Incorrect Image Size or Position.................................................................................................. 387
Slanted Printout........................................................................................................................... 388
Solving Print Quality Problems......................................................................................................... 388
White or Dark Lines in Printout .................................................................................................... 389
Blurry or Smeared Printout .......................................................................................................... 389
Faint Printout or Printout Has Gaps ............................................................................................. 391
Grainy Printout............................................................................................................................. 392
Incorrect Colors ........................................................................................................................... 393
Solving Scanning Problems ............................................................................................................. 394
Scanning Software Does Not Operate Correctly ......................................................................... 394
Cannot Start Epson Scan 2 ......................................................................................................... 395
Scanning is Slow ......................................................................................................................... 396
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 396
Solving Scanned Image Quality Problems ....................................................................................... 397
Image Consists of a Few Dots Only............................................................................................. 398
Line of Dots Appears in All Scanned Images............................................................................... 398
Straight Lines in an Image Appear Crooked ................................................................................ 399
Image is Distorted or Blurry ......................................................................................................... 399
Image Colors are Patchy at the Edges ........................................................................................ 400
Image is Too Dark ....................................................................................................................... 400
Back of Original Image Appears in Scanned Image .................................................................... 400
13
Ripple Patterns Appear in an Image ............................................................................................ 400
Scanned Image Colors Do Not Match Original Colors................................................................. 401
Scanned Image Edges are Cropped ........................................................................................... 401
Solving Faxing Problems.................................................................................................................. 401
Cannot Send or Receive Faxes................................................................................................... 402
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 404
Fax Memory Full Error Appears................................................................................................... 404
Sent Fax is Received in an Incorrect Size ................................................................................... 405
Received Fax is Not Printed ........................................................................................................ 405
Solving USB Device Problems ......................................................................................................... 406
Cannot View or Print from a USB Device..................................................................................... 406
Cannot Save Files on a USB Device ........................................................................................... 406
Cannot Transfer Files To or From a USB Device......................................................................... 407
Uninstall Your Product Software....................................................................................................... 407
Uninstalling Product Software - Windows.................................................................................... 407
Uninstalling Product Software - Mac............................................................................................ 409
Where to Get Help............................................................................................................................ 409
Technical Specifications ........................................................................................................................ 411
Windows System Requirements ...................................................................................................... 411
Mac System Requirements .............................................................................................................. 412
Paper Specifications ........................................................................................................................ 413
Printable Area Specifications ........................................................................................................... 414
Automatic Document Feeder (ADF) Specifications .......................................................................... 415
Scanning Specifications ................................................................................................................... 416
Fax Specifications ............................................................................................................................ 416
Ink Pack Specifications .................................................................................................................... 417
Dimension Specifications ................................................................................................................. 418
Electrical Specifications ................................................................................................................... 418
Environmental Specifications ........................................................................................................... 419
Interface Specifications .................................................................................................................... 419
External USB Device Specifications................................................................................................. 419
Network Interface Specifications ...................................................................................................... 420
Safety and Approvals Specifications ................................................................................................ 421
14
Notices ..................................................................................................................................................... 424
Important Safety Instructions............................................................................................................ 424
General Product Safety Instructions ............................................................................................ 424
Ink Pack Safety Instructions ........................................................................................................ 426
Wireless Connection Safety Instructions ..................................................................................... 427
LCD Screen Safety Instructions................................................................................................... 427
Telephone Equipment Safety Instructions ................................................................................... 428
FCC Compliance Statement............................................................................................................. 428
Binding Arbitration and Class Waiver ............................................................................................... 431
Trademarks...................................................................................................................................... 434
Copyright Notice............................................................................................................................... 434
libTIFF Software Acknowledgment.............................................................................................. 435
A Note Concerning Responsible Use of Copyrighted Materials................................................... 436
Default Delay Times for Power Management for Epson Products ............................................... 436
Copyright Attribution.................................................................................................................... 436
15
WF-C579R User's Guide
Welcome to the WF-C579R User's Guide.
For a printable PDF copy of this guide, click here.
16
Product Basics
See these sections to learn about the basic features of your product.
Installing the Optional Paper Cassette Unit
Using the Control Panel
Product Parts Locations
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Setting Up Google Cloud Print on a Chromebook
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Installing the Optional Paper Cassette Unit
You can install an optional paper cassette unit to provide more paper capacity.
Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause
the product to fall or cause you to pinch your fingers when placing the product down.
17
1. Turn off the product, and unplug the power cord and any connected cables.
Warning: To avoid electric shock, make sure you unplug the power cord.
2. Uninstall paper cassette 2 if it's already installed.
3. Remove the optional paper cassette unit from its packaging and remove any protective materials.
18
4. Pull out the paper cassette tray slightly as shown.
5. Slide the tab as shown and remove the back part of the paper cassette.
6. Reinsert the paper cassette tray all the way back into the cassette.
19
7. Lower paper cassette 2 onto the optional paper cassette unit as shown.
20
8. Lower the product onto paper cassette 2 as shown.
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Epson WorkForce Pro WF-C579R User guide

Category
Multifunctionals
Type
User guide

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