Kenmore 31433 Owner's manual

Brand: Kenmore

Model: 31433

Category: Washing machines

Type: Owner's manual

This manual is also suitable for

796.3143 Series

Model/Modelo: 796.3143*

Kenmore Elite®

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Automatic Washer

Lavadora automática de carga superior

Sears Brands Management Corporation

+RçPDQ(VWDWHV,/86$

ZZZNHQPRUHFRP

Use & Care Guide

Manual de Uso y Cuidado

* = color number, número de color

Para obtener los mejores resultados, deberá

utilizarse un detergente HE para lavadoras de

alta ecacia y baja espuma.

high eciency

MFL68267037*

TABLE OF CONTENTS

In the space below, record the date of purchase, model,

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plate located inside the washer lid. Have these items of

information available whenever you contact Sears

concerning your product.

PRODUCT RECORD

IMPORTANT SAFETY INSTRUCTIONS 3-5

GROUNDING REQUIREMENTS5

FEATURES AND BENEFITS

Key Parts and Components

Optional Accessories .......................................................... 6

Included Accessories .......................................................... 6

INSTALLATION REQUIREMENTS

.H\'LPHQVLRQVDQG6SHFLÀFDWLRQV .................................. 7

Choose the Proper Location ............................................. 7

Flooring ................................................................................. 7

Clearances ...........................................................................7

INSTALLATION INSTRUCTIONS

Unpacking and Removing Shipping Material ................ 8

Connecting the Water Lines............................................... 9

Connecting the Drain Hose ............................................. 10

Connect to the Power Supply ..........................................10

Leveling the Washer ....................................................... 11

HOW TO USE

Control Panel Features ..................................................... 12

Operating the Washer ..................................................... 13

Cycle Guide ................................................................. 14-15

Sorting Wash Loads ...................................................16-17

About the Dispensers ........................................................ 18

Detergent and Dispenser Use .........................................19

Time and Status Display ................................................. 20

&\FOH0RGLÀHU%XWWRQV .....................................................21

2SWLRQ%XWWRQV ............................................................ 22-24

Accela Wash ..................................................................22

6WDLQ%RRVW ...................................................................... 22

Extra Rinse ..................................................................... 22

Deep Fill ..........................................................................22

Add a Garment ............................................................. 22

Chime ................................................................................22

Fabric Softener .............................................................. 23

Soak ................................................................................. 23

Delay Wash ................................................................... 23

Rinse & Spin ................................................................... 23

Control Lock .................................................................... 23

Smart Features ...........................................................23

Special Drain Feature ...................................................... 23

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CARE AND CLEANING

Regular Cleaning .......................................................... 28

Maintenance ...................................................................29

Cleaning the Washer ....................................................30

DIAGNOSTICS ......................................................................31

Using Diagnostics ...........................................................31

TROUBLESHOOTING GUIDE

Normal Sounds You May Hear .......................................32

%HIRUH&DOOLQJIRU6HUYLFH ........................................33-37

Error Codes ................................................................. 36-37

WARRANTY 38

SERVICE %DFN&RYHU

Model No.

Date of Purchase

Serial No.

Save these instructions and your sales receipt for

future reference.

2SHQ6RXUFH6RIWZDUH1RWLFH.................................

SAFETY MESSAGES

IMPORTANT SAFETY INSTRUCTIONS

There are many important safety messages in this manual and on your appliance. Always read and obey

all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can result in prop-

erty damage and/or serious bodily harm or death.

All safety messages will follow the safety alert symbol and either the word DANGER, WARNING

or CAUTION. These words mean:

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell

you what can happen if the instructions are not followed.

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CAUTION

IMPORTANT SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONS

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• Do not remove grounding prong. Do not use an adapter or

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• Do not, under any circumstances, cut or remove the third

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• The washer should always be plugged into its own

individual electrical outlet which has a voltage rating

that matches the rating plate. This provides the best

performance and also prevents overloading house wiring

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wires.

• Never unplug your washer by pulling on the power cord.

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outlet. Failure to follow this warning can cause serious

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• Immediately repair or replace all power cords that have

become frayed or otherwise damaged. Do not use a cord

that shows cracks or abrasion damage along its length or

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electric shock, or death.

• When installing or moving the washer, be careful not to

pinch, crush, or damage the power cord. Failure to follow

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death.

• The washer must be installed and electrically grounded

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operation.

• The washer is heavy. Two or more people will be needed

to install and move the appliance. Failure to do so can

result in damage to property or serious bodily injury.

• Store and install the washer where it will not be exposed

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weather conditions. Failure to follow this warning can

cause serious leak damage.

• To reduce the risk of electric shock, do not install the

washer in humid spaces. Failure to follow this warning can

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• To reduce the risk of personal injury, adhere to all industry

recommended safety procedures including the use of long

sleeved gloves and safety glasses. Failure to follow all of

the safety warnings in this manual could result in property

damage, personal injury or death.

• Never attempt to operate this appliance if it is damaged,

malfunctioning, partially disassembled or has missing or

broken parts, including a damaged cord or plug.

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appliance from the power supply or disconnect the washer

at the household distribution panel by removing the fuse

or switching off the circuit breaker before attempting any

maintenance or cleaning.

• To reduce the risk of electric shock, do not touch the power

plug with wet hands.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

GROUNDING REQUIREMENTS

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GROUNDING INSTRUCTIONS

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WARNING

WARNING: RISK TO CHILDREN

Ensure proper

ground exists

before use.

3-prong

grounding type

wall receptacle

3-prong

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FEATURES AND BENEFITS

KEY PARTS AND COMPONENTS

LID LOCK

The washer lid is locked during operation. The

lid can be unloc

ked by pressing the START/

PAUSE button to stop the washer.

ULTRA-CAPACITY STAINLESS STEEL TUB

The ultra-large stainless steel tub offers extreme

dur

ability.

SOFT CLOSE, TEMPERED GLASS LID

The soft close hinges allow the lid to close gently

and quietly

. The tempered glass is durable and

makes it easy to observe the washer.

FRONT TOUCH PANEL

The front touch panel is specially designed to

be w

ater resistant and provides easy access to

controls, eliminating the need to reach for rear

controls. The soft-surface touch buttons add a

premium touch.

SMARTRINSE

This washer is designed to save rinse water by

using a jet spr

ay rinse system in NORMAL and

HEAVY DUTY cycles.

',$*1267,&6

Should you experience any problems with

our washing machine, it has the capability

of transmitting data via your telephone to

the 'LDJQRVWLFV Team. This gives you the

capability of speaking directly to our specially

trained technicians. The technician records the

data transmitted from your machine and uses it

to analyze the issue, providing a fast and

effective diagnosis.

BLEACH DISPENSER

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bleac

h, that is dispensed automatically at the

proper time during the wash cycle.

DISPENSER DRAWER

Add deterg

ent or softener to the main wash

compartment of the dispenser drawer. Cleaning

products are dispensed automatically at the

proper time during the wash cycle.

Drain

Hose

Power

Cord

Cold Water

Inlet valve

Hot Water

Inlet valve

Required Accessory (sold separately)

Hot and cold water hoses*

(with 2 seals per hose, 1 at each end)

Part No. 26-59025

Included Accessory

*at Sears.com

INSTALLATION REQUIREMENTS

KEY DIMENSIONS AND SPECIFICATIONS

CHOOSE THE PROPER LOCATION

CLEARANCES

FLOORING

WARNING

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• Properly ground washer to conform with all electric

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•

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on the bottom of the washer with carpeting or other

materials.

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NOTE: Installing the washer in a humid space, or installing or

storing the washer where it will be exposed to the weather or

freezing temperatures, may result in rust or other damage that

is not covered by the product warranty.

Power Outlet

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service technician.

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Description Top-Loading Washer

Rated Voltage/Frequency 120VAC, 60Hz

Dimensions 27"(W) X 28 3/8"(D) X 41 3/10"(H), 55 3/8"(H with lid open)

68.6 cm (W) X 72.1 cm (D) X 105.0 cm (H), 140.6 cm (H with lid open)

Net Weight 137.8 lbs. (62.5kg)

1”

(2.5cm)

27”

(68.6 cm)

1”

(2.5cm)

/10”

(105.0 cm)

/8”

(140.6 cm)

(with open lid)

/4”

(68 cm)

/2”

(9 cm)

/8”

(72.1 cm)

32 ”

(81.1 cm)

INSTALLATION INSTRUCTIONS

UNPACKING AND REMOVING SHIPPING MATERIAL

When removing the washer from the carton base, be

sure the plastic tub support comes off with the base.

If you must lay the washer down to remove the base

packaging materials, always protect the side of the

washer and lay it carefully on its side. DO NOT lay

the washer on its front or back.

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OLIWWKHZDVKHURçWKHIRDPEDVH0DNHVXUHWKH

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LVQRWVWXFNWRWKHERWWRPRIWKHZDVKHU

6DYHWKHIRDPEORFNIRUIXWXUHXVH,IWKHZDVKHU

PXVWEHPRYHGLQWKHIXWXUHWKLVZLOOKHOSSUHYHQW

GDPDJHWRWKHZDVKHUGXULQJWUDQVSRUWDWLRQ

NOTE: To prevent damage, do not remove the foam

EORFNXQWLOWKHZDVKHULVDWWKHÀQDOORFDWLRQ

&DUHIXOO\UHPRYHWKHWZRIRDPSDGVZKLFKFRYHU

WKHWRSVLGHVRIWKHWXEJXLGHPDNLQJVXUHQRWWR

OHDYHEHKLQGDQ\SLHFHVRIWKHIRDP

8QIDVWHQWKHSRZHUFRUGIURPWKHEDFNRIWKH

ZDVKHU

v$GMXVWDEOH3OLHUV

TOOLS YOU WILL NEED

v&DUSHQWHUV/HYHO

Carton Base

7XEVXSSRUW

Pad

INSTALLATION INSTRUCTIONS

CONNECTING THE WATER LINES

• IMPORTANT:8VHQHZKRVHVZKHQLQVWDOOLQJWKH

ZDVKHU'R127UHXVHROGKRVHV

• IMPORTANT:8VH21/<WKHLQOHWKRVHVSURYLGHGE\

Kenmore

$IWHUPDUNHWKRVHVDUHQRWJXDUDQWHHGWRoWRU

IXQFWLRQFRUUHFWO\2WKHUKRVHVPD\QRWWLJKWHQFRUUHFWO\

DQGFRXOGFDXVHOHDNV6XEVHTXHQWGDPDJHWRSURGXFW

RUSURSHUW\ZLOOQRWEHFRYHUHGXQGHUWKHWHUPVRIWKH

SURGXFWZDUUDQW\

• :DWHUVXSSO\SUHVVXUHPXVWEHEHWZHHQSVLDQG



SVLaN3D,IWKHZDWHUVXSSO\SUHVVXUHLV

PRUHWKDQSVLDSUHVVXUHUHGXFLQJYDOYHPXVWEH

LQVWDOOHG

• 3HULRGLFDOO\FKHFNWKHKRVHIRUFUDFNVOHDNVDQG

ZHDU

DQGUHSODFHWKHKRVHLIQHFHVVDU\

• 0DNHVXUHWKDWWKHZDWHUOLQHVDUHQRWVWUHWFKHG

SLQFKHG

FUXVKHGRUNLQNHG

• 7KHZDVKHUVKRXOGQHYHUEHLQVWDOOHGRUVWRUHGLQD

ORFDWLRQVXEMHFWWRIUHH]LQJWHPSHUDWXUHV'DPDJHWRWKH

ZDWHUOLQHVDQGLQWHUQDOPHFKDQLVPVRIWKHZDVKHUFDQ

UHVXOW,IWKHZDVKHUZDVH[SRVHGWRIUHH]LQJWHPSHUDWXUHV

SULRUWRLQVWDOODWLRQDOORZLWWRVWDQGDWURRPWHPSHUDWXUH

IRUVHYHUDOKRXUVEHIRUHXVHDQGFKHFNIRUOHDNVSULRUWR

RSHUDWLRQ

 Attach the (red) hot water line to the hot water inlet on

the back of the washer. Attach the (blue) cold water

line to the cold water inlet on the back of the washer.

7LJKWHQWKHÀWWLQJVVHFXUHO\

Turn ON both faucets

all the way and check for leaks at both ends of the

hoses.

NOTE:%HFDUHIXOQRWWRFURVVWKUHDGWKHKRVH

ÀWWLQJV7KLVZLOOGDPDJHWKHYDOYHDQGFRXOGUHVXOWLQ

property damage from leaks.

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&2/'ZDWHUIDXFHWVWLJKWO\E\KDQGDQGWKHQWLJKWHQ

DQRWKHUïWXUQZLWKSOLHUV

,QVSHFWWKHWKUHDGHGoWWLQJRQHDFKKRVHDQGPDNH

VXUHWKHUHLVDUXEEHUVHDOLQSODFHLQERWKHQGV

$OZD\VUXQDJDOORQRUWZRRIZDWHUWKURXJKHDFKLQOHW

KRVHWRpXVKGLUWVFDOHDQGRWKHUGHEULVRXWRIWKH

ZDWHUOLQHV'RLQJVRZLOOKHOSSUHYHQWIXWXUHSUREOHPV

ZLWKFORJJHGoOWHUVFUHHQVDQGZLOODOVRDOORZ\RXWR

YHULI\ZKLFKKRVHLVKRWDQGZKLFKLVFROG

Water Faucet

Hot

Cold

Rubber Seal

Water Hose

(to water inlet

on washer)

Water Hose

(to tap)

Rubber Seal

INSTALLATION INSTRUCTIONS

CONNECTING THE DRAIN HOSE

CONNECT TO THE POWER SUPPLY

• 7KHGUDLQKRVHVKRXOGDOZD\VEHSURSHUO\VHFXUHG

)DLOXUHWRSURSHUO\VHFXUHWKHGUDLQKRVHFDQUHVXOWLQ

pRRGLQJDQGSURSHUW\GDPDJH

• 7KHGUDLQPXVWEHLQVWDOOHGLQDFFRUGDQFHZLWKDQ\

DSSOLFDEOHORFDOFRGHVDQGUHJXODWLRQV

• 0DNHVXUHWKDWWKHGUDLQKRVHLVQRWVWUHWFKHG

SLQFKHG

FUXVKHGRUNLQNHG

Option 1: Standpipe

Option 2: Laundry Tub

%HQGWKHHQGRIWKHGUDLQKRVHWRWKHGHVLUHGVKDSH

DQGVXSSRUWLWRQWKHHGJHRIWKHODXQGU\WXE8VHD

WLHVWUDSWRVHFXUHWKHGUDLQKRVHLQSODFH

Washer should be plugged into a 120-VAC, 60-Hz

grounded 3-prong outlet. Plug in the washer.

,PSURSHUFRQQHFWLRQRIWKHHTXLSPHQW

JURXQGLQJFRQGXFWRUFDQUHVXOWLQULVNRIHOHFWULF

VKRFN&KHFNZLWKDTXDOLoHGHOHFWULFLDQRU

VHUYLFHWHFKQLFLDQLI\RXDUHLQGRXEWDVWR

ZKHWKHUWKHDSSOLDQFHLVSURSHUO\JURXQGHG

'RQRWPRGLI\WKHSOXJSURYLGHGZLWKWKH

DSSOLDQFH,ILWGRHVQRWoWWKHRXWOHWKDYHD

SURSHURXWOHWLQVWDOOHGE\DTXDOLoHGHOHFWULFLDQ

)DLOXUHWRIROORZWKHVHZDUQLQJVFDQFDXVH

VHULRXVLQMXU\oUHHOHFWULFDOVKRFNRUGHDWK

WARNING

,I\RXUGUDLQLVDVWDQGSLSHIDVWHQWKHGUDLQKRVHWRWKH

VWDQGSLSHZLWKWKHFDEOHWLHSURYLGHG

NOTE:

• 1RUPDOKHLJKWRIWKHHQGRIWKHKRVHVKRXOGEH

DSSUR[LPDWHO\yayaPIURPWKHpRRU

• 'RQRWLQVWDOOWKHHQGRIWKHGUDLQKRVHORZHUWKDQ

LQPRUKLJKHUWKDQLQFPDERYHWKH

ERWWRPRIWKHZDVKHURUPRUHWKDQLQFP

DZD\IURPWKHZDVKHU

• 1HYHUVHDOWKHGUDLQKRVHWRWKHGUDLQ,IQRDLUJDSLV

SUHVHQWZDWHUFDQEHVLSKRQHGRXWRIWKHWXEUHVXOWLQJ

LQSRRUZDVKULQVHSHUIRUPDQFHRUFORWKLQJGDPDJH

%HQGWKHRXWOHWHQGRIWKHGUDLQKRVHWRIRUPD

8VKDSH,QVHUWWKHHQGRIWKHGUDLQKRVHLQWRWKH

GUDLQ,IWKHGUDLQLVODUJHHQRXJKIRUWKHpDQJHRQ

WKHKRVHWRoWLQVLGHWKHQGRQRWLQVHUWWKHpDQJH

PRUHWKDQLQFKHVLQWRWKHGUDLQ8VHWKHWLHVWUDS

LQFOXGHGZLWKWKHLQVWDOODWLRQPDWHULDOVLQWKHIRDP

EORFNLQWKHWXEWRVHFXUHWKHGUDLQKRVHWRWKHGUDLQ

35"~47"

(0.9~1.2 m)

Cable Tie

35"~47"

(0.9~1.2 m)

,IWKHZDWHUYDOYHVDQGGUDLQDUHEXLOWLQWRWKHZDOO

IDVWHQWKHGUDLQKRVHWRRQHRIWKHZDWHUKRVHVZLWK

WKHFDEOHWLHULEEHGVLGHRQLQVLGH

/DXQGU\7XE

Drain Hose

Tie Strap

'UDLQ/LQH

Standpipe

a

aP

INSTALLATION INSTRUCTIONS

LEVELING THE WASHER

7KHWXERI\RXUQHZZDVKHUVSLQVDWYHU\KLJK

VSHHGV7RPLQLPL]HYLEUDWLRQQRLVHDQGXQZDQWHG

PRYHPHQWWKHpRRUPXVWEHDOHYHOVROLGVXUIDFH

NOTE:$GMXVWWKHOHYHOLQJIHHWRQO\DVIDUDV

QHFHVVDU\WROHYHOWKHZDVKHU

([WHQGLQJWKHOHYHOLQJIHHWPRUH

WKDQQHFHVVDU\FDQFDXVHWKH

ZDVKHUWRYLEUDWH

NOTE:%HIRUHLQVWDOOLQJWKH

ZDVKHUPDNHVXUHWKDWWKHpRRU

LVFOHDQGU\DQGIUHHRIGXVWGLUW

ZDWHUDQGRLOVRWKHZDVKHUIHHW

FDQQRWVOLGHHDVLO\/HYHOLQJIHHW

WKDWPRYHRUVOLGHRQWKHpRRUFDQFRQWULEXWHWR

H[FHVVYLEUDWLRQDQGQRLVHGXHWRSRRUFRQWDFWZLWK

WKHpRRU

$OOIRXUOHYHOLQJIHHWPXVWUHVWVROLGO\RQWKHpRRU

$WWHPSWWRURFNWKHZDVKHUIURPFRUQHUWRFRUQHU

WRPDNHVXUHWKDWDOOIRXUOHYHOLQJIHHWDUHLQoUP

FRQWDFWZLWKWKHpRRU

3.7RPDNHVXUHWKDWWKHZDVKHULVSURSHUO\OHYHO

RSHQWKHOLGDQGORRNIURPDERYHWRVHHLIWKH

WXELVFHQWHUHG,IWKHWXELV127FHQWHUHGDV

VKRZQLQWKHGUDZLQJRQWKHOHIWUHDGMXVWWKH

IHHW,I\RXKDYHDOHYHOFKHFN\RXUZDVKHUZLWK

WKHOHYHO

3RVLWLRQWKHZDVKHULQLWVoQDOORFDWLRQWDNLQJ

VSHFLDOFDUHQRWWRSLQFKVWUDLQRUFUXVKWKH

ZDWHUDQGGUDLQOLQHV3ODFHDOHYHODFURVVWKHWRS

RIWKHZDVKHU

2.$GMXVWWKHOHYHOLQJIHHW7XUQFORFNZLVHWRUDLVH

WKHZDVKHURUFRXQWHUFORFNZLVHWRORZHULW

Raise

Lower

• 7RFKHFNLIWKHZDVKHULVOHYHOIURPVLGHWRVLGH

SODFHDOHYHORQWKHEDFNHGJHRIWKHOLG

• 7RFKHFNLIWKHZDVKHULVOHYHOIURQWWREDFNSODFH

DOHYHODWWKHVLGHRIWKHZDVKHURQWKHHGJHZKHUH

WKHFDELQHWVLGHPHHWVWKHWRSFRYHU'RQRWSODFH

WKHOHYHORQWKHWRSRUWKHOLG8VLQJWKHVHVXUIDFHV

ZLOOUHVXOWLQWKHZDVKHUEHLQJXQOHYHO

5LJKW

:URQJ

Front to Back

Raise

Lower

Side to Side

HOW TO USE

32:(5212))%87721

Press to turn the washer ON. Press again to turn

the washer OFF. Pressing the POWER button dur-

ing a cycle will cancel that cycle and any load

settings will be lost. The lid will unlock after a

brief pause.

NOTE:

,IWKHZDVKHUUHPDLQVLGOHIRUIRXUPLQXWHV

DIWHUWXUQLQJWKHZDVKHURçDQ\ZDWHUOHIWLQ

WKHWXEZLOODXWRPDWLFDOO\EHGUDLQHG$QDODUP

ZLOOVRXQGRQHPLQXWHSULRUWRGUDLQLQJDQGCGU

ZLOODSSHDURQWKHGLVSOD\<RXPD\UHVWDUWWKH

ZDVKHUDWWKLVWLPH+RZHYHURQFHWKHZDVKHU

LQLWLDWHVGUDLQLQJDOOIXQFWLRQVZLOOEHVXVSHQGHG

DQGF\FOHVHWWLQJVORVWDQGCGUZLOOEHGLVSOD\HG

XQWLOGUDLQLQJLVFRPSOHWH

SPECIAL CYCLE AND OPTION BUTTONS

These buttons allow you to select special cycles or

options.

TIME AND STATUS DISPLAY

The display shows the cycle status and estimated

time remaining.

CYCLE SELECTOR BUTTON

Press the cycle button to select the desired cycle. Press

the Specialties button repeatedly to cycle through

the specialty cycles. Once the desired cycle has been

selected, the standard presets will appear in the dis-

play. These settings can be adjusted using the cycle

setting buttons any time before starting the cycle.

67$573$86(%87721

Press this button to start the selected cycle.

If the washer is running, use this button to pause the

cycle without losing the current settings.

NOTE

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CYCLE MODIFIER BUTTONS

Use these buttons to adjust the settings for the se-

lected cycle. The settings light up above the

buttons to show the current selection.

CONTROL PANEL FEATURES

WARNING:

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NOTE: To protect your clothing, not all settings are available on all cycle selections.

HOW TO USE

OPERATING THE WASHER

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SORT LAUNDRY AND LOAD WASHER

ort laundry by fabric type, soil level, color and load size,

as needed. Open the door and load the items into the

washer

. If using detergent pods, place pod in tub before

loading laundry.

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Detergent

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TURN ON THE WASHER

Press the POWER button to turn ON the washer. The lights

above the cycle buttons will illuminate and a chime will sound.

SELECT A CYCLE

Press the cycle button directly or the Specialties button repeat-

edly to select the desired cycle.

The preset Wash Temp, Spin Speed, Soil Level, and Option

settings for that cycle will be shown.

SELECT CYCLE MODIFIERS & OPTIONS (optional)

Default settings for the selected cycle can now be changed if

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available on all cycles. A different chime will sound and the

LED will not come on if the selection is not allowed. Cycle op-

tions can also be added by using the option buttons.



BEGIN CYCLE

Press the START/PAUSE button to begin the cycle. The door will

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to measure its weight. Once the weight of the load is mea-

sured, the washer will begin the selected wash cycle.

ADD A GARMENT LIGHT

The ADD A GARMENT light will illuminate near the

beginning of the wash cycle to indicate when it is safe to add

items to the load. Press the START/PAUSE button to pause the

cycle and add any additional items to the load.

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RESUME CYCLE

Press the START/PAUSE button to resume the wash cycle.

CAUTION

Do not stand on top of the appliance or place objects (such as

laundry, lighted candles, lighted cigarettes, dishes, chemicals,

metal objects, etc.) on the appliance.

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problems with the product, or injury.

HOW TO USE

CYCLE GUIDE

The cycle guide below shows the default settings, available options and recommended fabric

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each cycle.

= Default Setting

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