Motorola WPS870G - Wireless Print Server User manual

Brand: Motorola

Model: WPS870G - Wireless Print Server

Type: User manual

RELEASE NOTES

WPS870G

Firmware 1.10 Update Guide

WPS870G Firmware 1.10 Update Guide

Introduction

Some customers have experienced problems with the recently released

WPS870G firmware update. The WPS870G becomes unresponsive during the

update process. This new update to the utility addresses this issue.

Background

The failure indicators alternately flash USB and Parallel LEDs, and they continue

to flash after the update completes. In this state, the WPS870G is completely

inaccessible and no longer functions as a print server.

The following procedure corrects this failure and insures that the update process

completes successfully.

Installing the WPS870G Update Utility

1. Download the WPS870G 1.10 firmware upgrade package from the Motorola

website.

a. Point your web browser to:

http://broadband.motorola.com/consumers/support/default.asp?supportSection=

HomeNetworking

b. Scroll down the page and locate the WPS870G. The update package is

in the “Drivers and Updates” column. Download and save the file to your

desktop.

2 WPS870G • Firmware 1.10 Update Guide

Wireless Print Server -

WPS870G

Data Sheet (PDF, 45

KB)

Quick Start (PDF, 5.85

KB)

User Guide (PDF, 1.9

MB)

Motorola_WPS870

Firmware_1.10.EXE

Warranty (PDF, 42

KB)

Email Support

Phone Support

Product Overview Manuals & Guides

Drivers &

Updates

Warranty Troubleshooting

2. Double-click Motorola_WPS870-firmware_1.10.EXE to extract it to your system. The

following files will be extracted into the C:\Motorola_HomeNet\WPS870G

folder:

Motorola_WPS870G_Userguide.pdf

WPS870G_FW110.bin

WPS870G_1.10_Upgradeguide.pdf

WPS870G_Upgrade-utility.EXE

CAUTION: If you extract the file into a different folder, be sure you do not place it

into a folder with a space in the filename, such as, C:\My Documents. If you do,

you must move the WPS870G_Upgrade-utility.EXE file to a folder without spaces

in the file path or it will not run.

3. Launch Windows Explorer and navigate to the folder where you extracted the

updated files (default = C:\Motorola_HomeNet\WPS870G). Double-click

WPS870G_Upgrade-utility.EXE. This will launch the installation of the upgrade

utility.

4. Follow the prompts to complete the utility installation. There is no need to

change the default installation directory. You should uninstall the utility once

you have successfully upgraded your WPS870G (see the uninstall procedures

at the end of this release note).

5. Click OK when the Setup is Complete! window appears.

Updating the WPS870G

1. Connect the WPS870G to the router through the Ethernet interface and

power it on. Connect the PC that will run the application software to the

same router through the Ethernet and make sure that it can communicate

with the router.

CAUTION: Do not attempt to perform the upgrade using a wireless connection!

2. Select Start -> All Programs -> Ugutil -> Upgrade Utility. This starts the

WPS870G upgrade application.

3 WPS870G • Firmware 1.10 Update Guide

Note: If your computer has multiple networking interfaces, you may see a

window like the following:

3. Select the Ethernet interface that you use to communicate to the router and

click OK. If you do not have multiple networking interfaces you will not see

this window.

4. The main application window appears.

Click the Browse Icon

to locate the WPS870 on your network.

5. The utility will search the network for the WPS870G. Once it is located, a

window similar to the following appears. The number(s) listed in the “Devices

List:” is the MAC ID of the print server. If you have multiple WPS870s on

your network, there will be more than one set of numbers listed; make sure

to highlight the device you want to upgrade.

4 WPS870G • Firmware 1.10 Update Guide

6. Click Files and navigate to the location where the firmware file,

WPS870G_FW110.bin, is located. The default path is:

C:\Motorola_HomeNet\WPS870G. After selecting the file, click OK when the

BIN File Information window appears.

7. Click Upgrade to begin the upgrade process.

Note: A series of Upgrade Process screens will appear. These are informational

only and no action is necessary.

8. Click OK when the Upgrade successfully! window appears.

5 WPS870G • Firmware 1.10 Update Guide

9. Click the exit icon on the main window to exit the upgrade utility.

Your WPS870G is now upgraded to the 1.10 firmware.

Follow the standard installation/configuration process to reconfigure your print

server for your network if necessary.

Uninstalling the WPS870G Installation Utility

After you verify that you have successfully upgraded the WPS870G, you can

remove the installation utility.

1. Select Start -> All Programs -> Ugutil -> Uninstall. This will uninstall the

Upgrade Utility application.

Obtaining Help

If you need assistance while working with the WPS870G, experience issues with

this process, or continue to have problems with your print server, contact the

Motorola Broadband Support Center:

• 1-877-466-8646

• Or, search the solutions database and product documentation at:

http://broadband.motorola.com/consumers/support/default.asp

The Support Center is on call 24 hours a day, 7 days a week. In addition,

Motorola Online offers a searchable solutions database, technical

documentation, and low-priority issue creation and tracking

Motorola, Inc.

101 Tournament Drive

Horsham, PA 19044 U.S.A.

http://www.motorola.com

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or

service names are the property of their respective owners.

or used to make any derivative work (such as translation, transformation, or adaptation) without written permission

from Motorola, Inc.

530107-001

03/06

Motorola WPS870G - Wireless Print Server User manual

Motorola WPS870G - Wireless Print Server User manual

Motorola WPS870G - Wireless Print Server User manual

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