Sierra Wireless AirCard 710 User manual

AirCard

®

710/750 Wireless Network

Card

User Guide

2130135

Rev D

Preface

Rev. D Jan.02 iii

Important Notice

Because of the nature of wireless communications, trans-

mission and reception of data can never be guaranteed. Data

may be delayed, corrupted (i.e., have errors) or be totally lost.

Although significant delays or losses of data are rare when

wireless devices such as the Sierra Wireless network card are

used in a normal manner with a well-constructed network, the

Sierra Wireless network card should not be used in situations

where failure to transmit or receive data could result in

damage of any kind to the user or any other party, including

but not limited to personal injury, death, or loss of property.

Sierra Wireless, Inc. accepts no responsibility for damages of

any kind resulting from delays or errors in data transmitted or

received using the Sierra Wireless network card, or for failure

of the Sierra Wireless network card to transmit or receive such

data.

Safety and Hazards

Do not operate the Sierra Wireless AirCard

®

710/750 wireless

network card in areas where blasting is in progress, where

explosive atmospheres may be present, near medical

equipment, life support equipment, or any equipment which

may be susceptible to any form of radio interference. In such

areas, the Sierra Wireless network card MUST BE POWERED

OFF. The Sierra Wireless network card can transmit signals

that could interfere with this equipment.

Do not operate the Sierra Wireless network card in any aircraft,

whether the aircraft is on the ground or in flight. In aircraft, the

Sierra Wireless network card MUST BE POWERED OFF.

When operating, the Sierra Wireless network card can transmit

signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless network

cards may be used at this time.

The driver or operator of any vehicle should not operate the

Sierra Wireless network card while in control of a vehicle.

Doing so will detract from the driver or operator's control and

operation of that vehicle. In some states and provinces,

operating such communications devices while in control of a

vehicle is an offence.

FCC RF Exposure

Information

In August 1996 the Federal Communications Commission

(FCC) of the United States with its action in Report and Order

FCC 96-326 adopted an updated safety standard for human

exposure to radio frequency (RF) electromagnetic energy

emitted by FCC regulated transmitters. Those guidelines are

AirCard 710/750 Network Card User Guide

iv 2130135

consistent with the safety standard previously set by both U.S.

and international standards bodies. The design of this wireless

network card complies with the FCC guidelines and these

international standards.

Use only the supplied or an approved antenna. Unauthorized

antennas, modifications, or attachments could impair call

quality, damage the phone, or result in violation of FCC

regulations.

This device has been tested for FCC RF exposure require-

ments in a laptop PC. To comply with FCC RF exposure

requirements the AirCard 710/750 PCS GSM modem card

must be operated with a minimum separation distance of

2.0 cm (0.8 inch) (for the AirCard 710) between the user/

nearby persons and the antenna.

For more information about RF exposure, please visit the FCC

web site at

www.fcc.gov

.

Limitation of

Liability

The information in this manual is subject to change without

notice and does not represent a commitment on the part of

Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY

DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT,

INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE-

QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES

INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR

REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY

SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA

WIRELESS, INC. HAS BEEN ADVISED OF THE POSSI-

BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE

OR FOR CLAIMS BY ANY THIRD PARTY.

Patents

Portions of this product are covered by some or all of the

following US patents:

6327154, D442170, 6199168, 6191741, 6169884, D416857,

5929815, 5890057, 5878234, 5847553, 5845216, 5748449, 5682602,

5629960, 5617106, D372701, D372248, 5515013, D367062 and

other patents pending.

Copyright

Preface

Rev. D Jan.02 v

Tr a d e m a r k s

Sierra Wireless and the Red Swoosh design are trademarks of

Sierra Wireless, Inc. Heart of the Wireless Machine

®

and

AirCard

®

are registered trademarks of Sierra Wireless, Inc.

Other trademarks are the property of the respective owners.

All product specifications are subject to change without notice.

Comments

Your comments and suggestions on improving this documen-

tation are welcome and appreciated. Please e-mail your

feedback to

documentation@sierrawireless.com

. Thank you.

Consult our web site for up-to-date product descriptions,

documentation, application notes, firmware upgrades, trouble-

shooting tips, and press releases:

www.sierrawireless.com

AirCard 710/750 Network Card User Guide

vi 2130135

Rev D Jan.02 vii

Table of Contents

Introducing the AirCard® 710/750 Network Card . . . . . . . . . . . . . .1

About the AirCard 710/750 Wireless Network Card . . . . . . . . . . . . . . . . . . . . . . 1

Supported Computer Platforms and Wireless Networks . . . . . . . . . . . . . . 2

The AirCard as a Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Packet Mode Data Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connection Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

How to Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Information You Must Get From Your Service Provider . . . . . . . . . . . . . . . . . . 5

SIM Card Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Inserting a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Removing a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The AirCard 710/750 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Care and Maintenance of Your AirCard 710/750 Wireless Network Card . . . . 9

Installation on Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting Your Internet Connection to Use the AirCard . . . . . . . . . . . . . . . . . . . 12

Internet Explorer version 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing the Software (Windows 98, 2000, and Me). . . . . . . . . . . . . . . . . . . . 13

Installing the Software (Windows XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Driver (Windows XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Inserting the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adding User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard 710/750 Wireless Network Card User Guide

viii 2130135

Removing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

The Watcher™ Window and Indicators . . . . . . . . . . . . . . . . . . . . . 23

Launching the Watcher Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Components of the Watcher Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

The Minimize, Toggle Full/Compact, and Close Buttons . . . . . . . . . . . . . . . . 25

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Status Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Indicator Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Right Half of the Watcher Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Taskbar Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Data Connections Through GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Initiating a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Terminating a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

The Watcher Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Toggle Full/Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SMS Express… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Reading SMS Messages: The Inbox . . . . . . . . . . . . . . . . . . . . . . . . 36

Sending SMS Messages: The Outbox . . . . . . . . . . . . . . . . . . . . . . . 38

Exiting the SMS Express Window . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Options… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the Options Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table of Contents

Rev D Jan.02 ix

Profiles Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Display Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

SMS Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Sounds Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Power Down Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

The Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Help Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

About Watcher… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

The Network Adapter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Windows 98 and Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Switching Primary Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Windows 2000 and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

On-Line Help and Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Closing the Network Adapter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Reinstalling the AirCard Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

AirCard 710/750 Wireless Network Card User Guide

x 2130135

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 76

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Rev D Jan.02 1

AirCard 710/750

Basics

1: Introducing the AirCard

®

710/

750 Network Card

• About the AirCard 710/

750 Wireless Network

Card

• Package Contents

• How to Use this Guide

About the AirCard 710/750

Wireless Network Card

The AirCard

®

710/750 wireless network card fits into a

standard Type II PC Card slot (available on most notebook

PCs) and functions as a wireless network card. This card

allows you to connect to the Internet, send and receive e-mail,

connect to a corporate network, without the need of a network

cable or phone line. The card uses cellular telephone radio

frequencies and the GSM (Global System for Mobile Commu-

nications) digital telephone infrastructure.

When packet mode service is available (see "Packet Mode Data

Connections" on page 2), the AirCard 710/750 network card

uses the General Packet Radio Service (GPRS) infrastructure to

provide an “always-on” data connection, just like an Ethernet

card or other wired network adapter.

Note: Do not insert the AirCard

into your PC Card slot prior to

installing the software. It is

important to install the software

and driver in the correct order.

See Chapter 3 for detailed

procedures.

The AirCard network card includes its own retractable

antenna. The card draws electricity from your computer’s PC

Card slot, so it does not need its own battery power.

AirCard 710/750 Network Card User Guide

2 2130135

Supported Computer Platforms and

Wireless Networks

Windows Computer Platforms The AirCard 710/750

wireless network card functions in notebook PCs running

Windows 98, Me, XP, and 2000. For more details, see "System

Requirements" on page 11.

GSM Wireless Networks The AirCard 710/750 network

card operates over a type of wireless network called GSM

(Global System for Mobile communications), supported by a

number of wireless carriers in North America and around the

world.

This network technology has many features beyond providing

a wireless link, including SMS (Short Messaging Service, also

known as text messaging) which allows you to exchange brief

text messages with others on the GSM network, whether they

are using a wireless network card on their computer, or simply

an SMS-capable mobile GSM telephone.

To use the AirCard 710/750 network card, you must have an

account that gives you access to a GSM network. For technical

details of supported network frequencies, see "Radio

Frequency and Electrical Specifications" on page 76.

Note: Every GSM network worldwide operates on one of three radio

frequency bands. The AirCard 710 network card operates only on the

1900 MHz PCS band used in North America and in some parts of

Central and South America.

Like GSM mobile phones, the AirCard 710/750 network card

requires a SIM card (also known as a “smart card” or “smart

chip”), provided by your wireless service provider, in order to

function. For more information, see "SIM Card Overview" on

page 6.

The AirCard as a Network Card

Network Card (Packet Mode) Where packet mode service is

available (see the next section), the AirCard 710/750 wireless

network card is a true network card that works just like the

network cards familiar to most corporate computer users (such

as Ethernet and Token Ring cards).

Packet Mode Data Connections

•

Packet mode data connections

allow the AirCard network

card to connect instantly to the GSM network, using a

Chapter 1: Introducing the AirCard 710/750 Network Card

Rev D Jan.02 3

AirCard 710/750

Basics

protocol called General Packet Radio Service (GPRS). Like

Internet connections over cable modems, digital subscriber

lines (DSL), or high-bandwidth corporate connections,

GPRS connections do not consume an entire data circuit—

they break up their data into small chunks called packets,

which share data circuits with other packets from other

users, and find their way across the network to be

reassembled at their destination. Such connections are

known as packet-switched data. The Internet is a packet-

switched network.

To connect to the Internet or your corporate network in

packet mode, you simply insert the AirCard 710/750 PC

Card, click a few buttons, and launch your network soft-

ware—such as a web browser, e-mail client, file transfer

application, or other program. A packet mode connection

behaves as an “always on” connection—you do not need to

dial up each time you connect. Since GPRS efficiently

shares radio and network resources with other GSM users,

wireless service providers typically charge for packet

mode data by the amount of information transmitted, not

by connection time, so you can remain connected indefi-

nitely.

In general, packet mode service is more economical, faster, and

more convenient for most users than dial-up service. However,

since it requires service providers to install GPRS technology

at each cellular radio tower, it is not available everywhere that

GSM coverage is.

Connection Speed

The speed of your wireless network connection depends on a

number of factors, including:

• How your service provider has configured its data

network.

• How many people are using data services in your current

area.

GPRS packet mode data connections

(see "Initiating a

Connection" on page 31) are generally much faster than dial-

up connections, but the speed can vary considerably

depending on network configuration and congestion. The

theoretical maximum for GPRS packet mode connections is

171.2 kbps, while in real-world situations, the actual maximum

throughput is about 115 kbps, which is comparable to high-

speed Internet connections such as cable modems and digital

subscriber lines.

AirCard 710/750 Network Card User Guide

4 2130135

Package Contents

Your AirCard 710/750 package contains the following compo-

nents:

• AirCard 710 or 750 wireless network card with retractable

antenna

• Installation CD containing the AirCard software and this

user guide in Adobe Acrobat (PDF) format

• Quick reference card

Your wireless service provider or retailer that supplied your

AirCard 710/750 wireless network card should also provide

you with:

• SIM card, also known as a “smart card” or “smart chip”

How to Use This Guide

This user guide is designed to provide you with all the infor-

mation you need to install and use your network card.

• Chapter 1 (which you are reading) gives you an overview

of the AirCard 710/750.

• Chapters "Getting Started" on page 5 and "Installation on

Notebook PCs" on page 11 provide step-by-step instruc-

tions on installing and configuring the AirCard.

• Chapter "The Watcher™ Window and Indicators" on

page 23 describes areas of the Watcher screen.

• Chapter "Data Connections Through GPRS" on page 31

describes how to initiate and terminate a data connection.

• Chapter "The Watcher Menu Options" on page 33

describes the menu options and the screens that can be

accessed from the menu.

• Chapter "The Network Adapter Manager" on page 53

describes software used to select a network card.

• Chapter "Troubleshooting Tips" on page 57 describes how

to fix problems you may encounter.

• Chapter "Technical Specifications" on page 75 provides

electrical, radio frequency, and other parameters of the

AirCard 710/750 for those who require technical infor-

mation.

• Chapter "Regulatory Information" on page 77 provides

regulatory information.

Rev D Jan.02 5

AirCard 710/750

Basics

2: Getting Started

• Information You Need

From Your Service

Provider

• SIM Card Information

• Care and Maintenance

Before you can begin using the AirCard 710/750 wireless

network card, you must:

1. Obtain certain information from your service provider.

2. Insert the SIM card into the slot in your AirCard PC Card

(page 6).

3. Install the AirCard 710/750 software (page 11).

4. Configure the AirCard to use your account (page 18).

This section provides an overview of this process.

Information You Must Get From

Your Service Provider

Companies that operate GSM networks and provide access to

these networks are called service providers. You must have an

account with a GSM service provider to use the AirCard 710/

750 card.

When you purchase an AirCard, you should also receive a SIM

card that holds your account information. Without a valid SIM

card and a valid account, your AirCard will not work.

To activate your account, your service provider needs from

you:

• Billing information (for example, your credit card infor-

mation) used to collect payment for your network usage

• The FSN (factory serial number) assigned to your card

during the manufacturing process. (This number is printed

on a label on the AirCard.)

• The SIM card serial number (printed on the upper surface

of the SIM card)

AirCard 710/750Network Card User Guide

6 2130135

Note: Keep a written record, in a

secure place, of the account

information that your service

provider gives you. You will need

this information if you ever need

to re-enter the account infor-

mation.

You require from your service provider:

• A phone number for your AirCard

• Name of the APN (Access Point Name)

• User name and password, if required by the network

• Whether or not your provider is using header

compression and/or data compression

• If the provider supports the following, then: Primary DNS

and Secondary DNS

SIM Card Overview

Note: If you change GSM

service providers (such as if you

move to a new city), you will

need a new SIM card from your

new service provider. You will

also need to enter your new

profile information into the

Watcher software (see "Config-

uring Your Account" on

page 18).

The SIM card is a small, thin data chip, about the size of a

postage stamp, that identifies your account and your

AirCard 710/750 network card to the GSM wireless network. It

is the same type of card used as a “smart card” or “smart chip”

in GSM mobile phones—in fact, your service provider may

allow you to move the same SIM card between a mobile phone

and your AirCard network card.

Figure 2-1: A SIM Card (Left)

Inserting a SIM Card

To install your SIM card into the AirCard 710/750 network

card, follow these steps:

1. Hold the AirCard 710/750 network card with the label on

top and the antenna closest to you.

2. Locate the thin SIM card slot on the left side of the AirCard

PC Card’s antenna end.

3. Grasp the SIM card as shown, with the metal connectors

on the bottom, the serial number on top, and the corner

notch on the right side closest to you.

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Rev D Jan.02 7

AirCard 710/750

Basics

4. Insert the end of the SIM card into the slot, and gently

push it until it clicks into place.

Figure 2-2: Inserting the SIM Card Into the AirCard 710/750 SIM Card Slot

5. Once the SIM card is properly inserted, it should not stick

out significantly from the slot, as shown in Figure 2-3.

Figure 2-3: A SIM Card Properly Inserted

Removing a SIM Card

To remove the SIM card, you will need a slim object, such as

the tip of a pen or a straightened paper clip, to push into the

eject hole.

1. Place the AirCard 710/750 PC Card on a smooth, hard

surface such as a tabletop, as shown in Figure 2-4.

Figure 2-4: Positioning a Pen to Eject the SIM Card

AirCard 710/750Network Card User Guide

8 2130135

2. Position your pen or paperclip above the eject hole, which

is on the top surface of the AirCard housing, just to the

right of the SIM card slot (left photo in Figure 2-5).

3. Press down firmly (but without excessive force) on the

eject hole. The SIM card should pop out of its slot.

Figure 2-5: Ejecting and Removing the SIM Card

4. Gently pull the SIM card from the slot until it slides free.

The AirCard 710/750 Software

The AirCard comes with this software:

Note: You must run Watcher

anytime you use the AirCard

710/750 network card.

• An application called Watcher

™

that you use to manage

the AirCard and monitor your connections

• An application called the Network Adapter Manager that

allows you to switch between the AirCard 710/750 and

other network cards

• The driver software that forms the interface between the

network card and your Windows operating system

The Watcher and the Network Adapter Manager software

should be installed before you insert the AirCard 710/750 for

the first time. Detailed instructions are provided in Chapter 3.

Configuring Your Account

When you run Watcher for the first time, Watcher will

automatically detect that a profile has not been configured.

Watcher will then display a window where you can configure

a profile, using the information that your service provider gave

you. This is described in detail in the section "Configuring

Your Account" on page 18. Once you have configured a profile,

you can use the AirCard.

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Rev D Jan.02 9

AirCard 710/750

Basics

Care and Maintenance of Your

AirCard 710/750 Wireless

Network Card

As with any electronic device, the AirCard must be handled

with care to ensure reliable operation. Follow these guidelines

in using and storing the AirCard:

• Do not apply adhesive labels to the AirCard. This may

cause the AirCard to become jammed inside the card slot,

or prevent it from being inserted properly.

• Optimal signal strength is usually obtained when the

antenna is fully extended and perpendicular to the card.

The antenna should bend easily at the hinge. Do not force-

fully bend the antenna.

Figure 2-6: Proper Positioning of the AirCard 710/750 Antenna in a Notebook

• When storing or transporting your PC in a case (such as a

notebook case), retract the AirCard antenna and position

the computer where the antenna tip cannot be crushed or

broken.

• The AirCard should fit easily into your computer’s PC

Card slot. Forcing the AirCard into the slot may damage

the connector pins.

• Protect the card from liquids, dust, and excessive heat (see

"Environmental Specifications" on page 76 for details).

• When not installed in your computer, store the AirCard in

a safe place.

AirCard 710/750Network Card User Guide

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Sierra Wireless AirCard 710, AirCard 750 User manual

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