Canon BJC-2000 User manual

Category
Printer cleaning
Type
User manual
ii
Copyright
This manual is copyrighted by Canon Computer Systems,Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without the prior written
consent of CCSI.
©1998, 1999 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly
in order that it will be an easy to use guide to your Canon BJC-2000
Series Color Bubble Jet Printer.All statements,technical information,
and recommendations in this manual and in any guides or related
iii
Using Your Documentation
The following documentation is supplied with the Canon BJC-2000
Series Color Bubble Jet™ Printer to help you efficiently use your new
printer.
Quick Start Guide
This sheet describes the steps you follow to set up your printer and
install the BJC-2000 Series Printer Driver for Windows®.You can
follow the steps illustrated on this sheet to start printing in minutes.
User’s Manual
This manual offers detailed information on how to operate your printer.
It includes printing operations, maintenance,and specifications. Read
this manual to master basic operations and when you need to know the
specifications of the printer.
Conventions
This User’s Manual uses the following conventions to alert you to
information that will help you operate the printer correctly and safely.
N
Notes provide advice or suggestions regarding the use of the printer.
C
Cautions alert you to operations that could cause damage to your
hardware or software,or cause injury to yourself.
iv
Distinctive typefaces identify the printer buttons you press, the lights on
the operator panel, and any commands you enter at your computer.
The buttons you press appear in this typeface:
RESUME button.
When you type something on your computer, it appears in this
typeface: DIR/P.
The selections you make in Windows are shown in bold: Click OK.
v
1 Introduction ...................................................................................................... 1-1
Supplies and Accessories .................................................................................... 1-2
BJ Cartridges and BJ Tanks .......................................................................... 1-2
Canon Specialty Papers ................................................................................ 1-3
Color Image Scanner Cartridge ................................................................... 1-4
Hardware and Software Requirements .............................................................. 1-4
Additional System Requirements for Windows NT 4.0 Users ................... 1-5
Canon Customer Care Center ........................................................................... 1-5
Servicing the Printer .................................................................................... 1-6
2 Using the Printer With Windows ................................................................ 2-1
Understanding the Printer Driver....................................................................... 2-1
Printing a Document .......................................................................................... 2-2
Using the Printer Driver in Windows ................................................................ 2-3
Accessing the Printing Options—Windows 98,Windows 95, or
Windows NT 4.0 ...................................................................................... 2-3
Accessing the Printing Options—Windows 3.1.......................................... 2-4
The Windows Tabs .............................................................................................. 2-5
The Main Tab ............................................................................................... 2-5
The Paper Tab ............................................................................................... 2-6
The Features Tab .......................................................................................... 2-7
The Maintenance Tab ................................................................................... 2-8
Specifying Your Printing Options on the Windows Tabs........................... 2-9
Recommended Print Mode Settings .................................................................. 2-9
Customizing the Print Mode Settings ............................................................... 2-11
The Quality Tab ............................................................................................ 2-11
The Color Tab ............................................................................................... 2-12
The Save Tab ................................................................................................. 2-13
Executing a Print Tab .......................................................................................... 2-14
The BJ Background Monitor ....................................................................... 2-14
BJ Backgrounder .......................................................................................... 2-15
BJ Status Monitor ......................................................................................... 2-16
Printing Speed Versus Color .............................................................................. 2-17
Ways to Improve Print Speed in Windows ................................................. 2-17
3 Paper Handling.................................................................................................. 3-1
Selecting Paper Types.......................................................................................... 3-2
Paper Guidelines ........................................................................................... 3-5
Setting the Paper Thickness Lever...................................................................... 3-6
Printer Settings for Various Print Media............................................................ 3-7
Loading Paper...................................................................................................... 3-7
Automatically Feeding Paper........................................................................ 3-8
Auto Feed Guidelines.................................................................................... 3-10
Contents
vi
Printing on Envelopes......................................................................................... 3-11
Using Canons Specialty Papers ......................................................................... 3-15
Specialty Paper Guidelines............................................................................ 3-15
High Resolution Paper ................................................................................. 3-17
Fabric Sheets ................................................................................................. 3-21
Printing on Banner Paper............................................................................. 3-24
Loading Glossy Photo Paper and Glossy Photo Cards .............................. 3-29
4 Maintaining the Printer .................................................................................. 4-1
Printer Guidelines ............................................................................................... 4-2
Cleaning the Printer ........................................................................................... 4-3
Printing a Test Page ............................................................................................ 4-4
Cleaning the Print Head ..................................................................................... 4-6
BJ Cartridge Guidelines ...................................................................................... 4-7
BJ Cartridge and BJ Tank Maintenance ...................................................... 4-8
Replacing the BJ Cartridge ................................................................................. 4-10
Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-14
Storing a BJ Cartridge ........................................................................................ 4-17
Transporting the Printer .................................................................................... 4-19
5 Troubleshooting ............................................................................................... 5-1
Identifying Your Printer Problem ...................................................................... 5-1
Basic Problems .................................................................................................... 5-2
Clearing Paper Jams ............................................................................................ 5-4
Using the Resume Button ................................................................................... 5-5
Appendix A Specifications ................................................................................ A-1
Printing Specifications ....................................................................................... A-1
Printable Area ..................................................................................................... A-3
BJ Cartridges ....................................................................................................... A-6
General ................................................................................................................ A-7
Optional IS-22 Color Image Scanner Cartridge ............................................... A-7
Appendix B Installing the Printer Driver for Windows 3.1 ..................... B-1
Appendix C Installing the Optional Color Image Scanner........................ C-1
Installing the Scanner Cartridge ........................................................................ C-1
Removing the Scanner Cartridge ....................................................................... C-4
Glossary ..................................................................................................................... G-1
Index .......................................................................................................................... I-1
FCC Regulations ......................................................................................................
FCC-1
Chapter 1 Introduction 1-1
Introduction
Congratulations on your purchase of the Canon BJC-2000 Series Color
Bubble Jet Printer.We appreciate your choosing this printer to meet your
printing needs.
The BJC-2000 Series printers offer excellent print quality and fast print
speed using both color and black inks.We are certain you will be
satisfied with this advanced Bubble Jet technology.
This chapter:
Lists the supplies, accessories, and options you can purchase for the
printer
Lists hardware and software requirements
Describes Canons customer support services
1
Introduction
1-2 Introduction Chapter 1
Supplies and Accessories
Your BJC-2000 Series printer supports excellent and unique print media
options that will allow you to produce dazzling, professional, and fun
presentations.All of these print media are specially designed and
manufactured to work with your Canon Color Bubble Jet printer so you
can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies
as you need them.To find a dealer near you, call the Canon Referral
Service at 1-800-848-4123.
If supplies are not available from your local dealer, you can order
directly from Canon by calling 1-800-385-2155.
BJ Cartridges and BJ Tanks
You can use the following BJ
®
cartridges with the BJC-2000 Series
printers:
BC-21e Color BJ Cartridge
BC-20 Black BJ Cartridge
BC-22e Photo BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color
BJ Cartridge:
BCI-21 Black BJ Tank
BCI-21 Color BJ Tank
N
BJ cartridges contain the Bubble Jet print head and BJ tank(s), while
BJ tanks contain ink only.
Chapter 1 Introduction 1-3
Introduction
N
Canon has more engineers dedicated to creating quality ink for providing
the best results for output on Bubble Jet printers than any other
organization. Canon does not prohibit the use of third-party inks and the
use of third-party inks does not invalidate the product’s limited warranty.
However, Canon cannot guarantee the quality or performance of your
printer when you are using inks from other suppliers.
Canons limited warranty does not cover damage caused to Canons
Bubble Jet products that is attributable to the use of third party parts or
supplies, including inks. The limited warranty remains in effect for its
life once that particular damage has been properly repaired.
For optimum printing results, Canon recommends that you use only
Canon BJ cartridges and BJ tanks.
You can also purchase the optional Canon BC-22e Photo Kit, which
includes everything you need to produce photo-realistic images:
BC-22e Photo BJ Cartridge
SB-21 Ink Cartridge Storage Box
Canon High Resolution Paper HR-101 (60 sheets)
See Chapter 4,Maintaining the Printer, for details on replacing
BJ cartridges.
Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
Glossy Photo Paper
Banner Paper
Brilliant White Paper
High Resolution Paper
T-Shirt Transfers
Greeting Cards
Glossy Photo Cards
Bubble Jet Paper (water resistant)
1-4 Introduction Chapter 1
Fabric Sheets
Transparencies
Back Print Film
High Gloss Film
See Chapter 3,Paper Handling, for details on Canons Specialty Papers.
Color Image Scanner Cartridge
You can use your BJC-2000 Series printer as a color image sheetfed
scanner by removing the BJ cartridge from the printer and replacing it
with the optional IS-22 Color Image Scanner Cartridge. This scanner
cartridge employs an optical head in place of a print head to scan images
and text on paper fed through the printer.
See Appendix C, Installing the Optional Color Image Scanner, for
instructions on how to install the scanner cartridge. For details about
using the scanner cartridge, see the IS-22 Color Image Scanner Cartridge
User’s Manual that comes with the scanner cartridge package.
Hardware and Software Requirements
Important! Before you start, make sure you have the following computer
setup. (These are the minimum requirements.)
IBM
®
PC or compatible computer with a 486 PC processor or better
(Pentium
®
processor recommended)
Microsoft
®
Windows
®
98,Windows 95, or Windows 3.1
8 megabytes (MB) of RAM
(16 MB or more recommended for high resolution printing)
40 MB hard disk space
Bi-directional,Centronics
®
-compatible parallel cable (IEEE
1284-compliant); a cable less than 6.6 feet in length is recommended
Chapter 1 Introduction 1-5
Introduction
CD ROM drive (2x or better)
(If you do not have a CD ROM drive, you can download the printer
driver from Canons Web site or BBS, or call the Canon Customer
Care Center to order the Printer Setup on diskettes for a small
shipping and handling fee. See the Canon Customer Care Center
information below for numbers.)
Canon Creative has additional requirements.See the Canon Creative
Quick Start Guide for details.
Additional System Requirements
for Windows NT 4.0 Users
Pentium 90 processor or higher (Pentium 200 recommended)
Service Pack 3 or later
32 MB RAM (64 MB recommended)
60 MB hard disk space available (150 MB recommended)
CD ROM drive (or access to a CD ROM drive over the network
connection)
Canon Customer Care Center
Canon Computer Systems,Inc. offers a full range of customer technical
support* options including:
24-hour, 7-day-a-week,toll-free automated support for troubleshooting
issues on most current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday–
Friday,8:00 am–10:00 pm and Saturday 12:00 pm–6:00 pm EST,
excluding holidays) for products still under warranty**
(1-757-413-2848)
Speak to a technician (currently $24.99 per call) during holidays and
days/hours not listed above regarding urgent product questions or
for products no longer under warranty (1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per
call (1-900-246-1200)
1-6 Introduction Chapter 1
Technical support via the Canon Computer Systems,Inc.Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
To download the latest drivers using your modem, 24-hour Bulletin
Board Service (1-757-420-2000)
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
Servicing the Printer
The Canon BJC-2000 Series Color Bubble Jet Printers are designed with
the latest technology to provide trouble-free operation. The Warranty
Card that comes with the printer describes Canons one-year limited
warranty for your Bubble Jet printer. Be sure to read the warranty
information to find out about the different service options available
to you.
N
Save your sales receipt for proof of purchase.In the event that your
printer needs service, you will need your proof of purchase to obtain
warranty service.
If you feel your BJC-2000 Series Color Bubble Jet Printer needs
servicing, contact Canon on the World Wide Web to locate the Canon
Authorized Service Facility (ASF) nearest you.If you do not have access
to the Web,you can call Canon (see page 1-5).
Chapter 2 Using the Printer With Windows 2-1
This chapter describes how to use the printer with your Windows
applications. It includes:
Understanding the printer driver
Printing a document
Using the Printer Driver in Windows
The Windows tabs
Recommended Print Mode settings
Customizing the Print Mode settings
Executing a print job
Printing speed versus color
Understanding the Printer Driver
Before you can use any type of printer with your computer, you must
install software that allows the printer and computer to communicate;
the software is called a printer driver. The printer driver tells the
computer what kind of a printer you are using. The printer driver also
controls the various settings, such as print quality and paper type.You
define these settings within the printer driver, and the printer driver then
communicates the settings to both the computer and the printer.
N
You must install the BJC-2000 Series Printer Driver for Windows before
you can use the printer with your computer. If you are using Windows
98,Windows 95, or Windows NT 4.0, see your Quick Start Guide for
instructions. If you are using Windows 3.1, see Appendix B for
instructions.
Using the Printer
With Windows
2
Using the Printer With Windows
2-2 Using the Printer With Windows Chapter 2
Printing a Document
This procedure describes the general steps required for printing from
various Windows applications. The exact steps for printing a document
may vary depending on the application program you are using. Refer
to your software applications documentation for the exact printing
procedure.
Start the program you are using to create the document,
and open the document you want to print.
Choose Print or Print Setup from the File menu.You will
see a screen similar to this:
Click on the Properties (or Setup) button if you want to
make any adjustments as appropriate for printing your
document. (See The Windows Tabs for details.)
After making any necessary changes to the printing
parameters, click OK to start the print job.
Make sure
the Canon
BJC-2000
is
selected as
your default
printer.
Start your
application.
Chapter 2 Using the Printer With Windows 2-3
Using the Printer Driver in Windows
You use the printer driver to define the type of printing you plan to do.
The default settings may be adequate for most of your printing
operations, but you will want to change these settings for any special
color printing or when you use media other than plain paper.
Accessing the Printing Options—Windows 98,
Windows 95, or Windows NT 4.0
To view or change your printer settings, you must open the printer
driver dialog box.The printer driver dialog box contains tabs on which
the printing options are displayed.
You can open the printer driver dialog box in one of the following ways:
From within any Windows application, you can select the Print or
Print Setup command.
From the Printers folder, you can select the printer and then select
the Properties command (Windows 98 or Windows 95) or the
Document Defaults command (Windows NT 4.0) from the File
menu.
From the Printers folder, you can select the printer, click the right
mouse button,and then select the Properties command (Windows
98 or Windows 95) or the Document Defaults command (Windows
NT 4.0) from the drop down list.
The title and the tabs you see across the top of the printer driver dialog
box depend on how you start the printer driver and on the operating
system you are using. The Main, Paper, Features, and Maintenance tabs
contain the printing options that make up your printer driver. The other
tabs you see,such as General or Details, relate to your operating system;
for information regarding the options on these tabs,see your Windows
documentation.
Using the Printer
With Windows
2-4 Using the Printer With Windows Chapter 2
N
For detailed information on any of the printing options, you can use the
Windows 98,Windows 95, or Windows NT online Help:
Use the right mouse button to click an item on the screen; then
click the What’s This? command.
Click ? and then click an item.
Press
F1
.
Accessing the Printing Options—Windows 3.1
You can access the printing options from the Printers dialog box in the
Control Panel, or you can select the Print Setup option available from
the File menu of most applications that run in Windows.
N
If the Print Setup option does not appear in the File menu for your
application, refer to the user’s manual supplied with the application.
It should provide information about changing the printer setup
parameters.
In Windows 3.1, the printing options are displayed on these tabs: Main,
Paper, Features, and Maintenance. See the next section, The Windows
Tabs, for details.
If you have not installed the BJC-2000 Series Printer Driver for Windows
3.1, see Appendix B for instructions.
Chapter 2 Using the Printer With Windows 2-5
Using the Printer
With Windows
The Windows Tabs
The BJC-2000 Series Printer Driver for Windows has several tabs from
which you can select your printing options. Be sure to use the Windows
help features to learn more about using these settings.
N
The tabs you see may be arranged differently than shown here.The
arrangement of the printing options on the tabs varies depending on the
operating system you are using. However the settings are the same.
The Main Tab
This tab allows you to select your Print Mode.
SELECT YOUR PRINT MODE,
WHICH INCLUDES PRINT QUALITY
AND COLOR SETTINGS
ILLUSTRATES THE
CURRENT PAPER
SETTINGS
CLICK HERE TO
PRINT COLOR DATA
AS GRAYSCALE
CLICK HERE TO CUSTOMIZE
THE PRINT MODE SETTINGS
(SEE PAGE 2-11)
SPECIFY THE TYPE
OF BJ CARTRIDGE
INSTALLED
SELECT YOUR
MEDIA TYPE
RESTORE DEFAULT
SETTINGS
2-6 Using the Printer With Windows Chapter 2
The Paper Tab
This tab allows you to specify paper size and page orientation.
SPECIAL PRINTING
FEATURES:
SCALED—TURN ON
TO ENLARGE OR
REDUCE PRINTING
PAGE LAYOUT—TURN
ON TO PRINT 2 OR 4
PAGES ON A SINGLE
SHEET
BANNER—TURN
ON FOR BANNER
PRINTING
SPECIFY PAGE
ORIENTATION
(HOW DOCUMENT
PRINTS ON A
PAGE)
FOR SCALED OR
PAGE LAYOUT
PRINTING,
SPECIFY SIZE
OF PAPER IN
PRINTER
RESTORE DEFAULT
SETTINGS
SPECIFY YOUR
PAPER SIZE
Chapter 2 Using the Printer With Windows 2-7
Using the Printer
With Windows
The Features Tab
This tab allows you to specify background printing features,which
include multiple copies and page layout.
ENABLE OR
DISABLE
BACKGROUND
PRINTING
SPECIFY NUMBER
OF COPIES TO
PRINT
ENABLE PRINTING IN
REVERSE ORDER
(LAST PAGE TO
FRONT PAGE)
ENABLE COLLATING
FOR MULTIPLE
COPIES
PRINT BORDERS TO
SEPARATE PAGES
ENABLE TO PRINT
2 OR 4 PAGES ON
A SINGLE SHEET
CLICK TO VIEW OR
CHANGE THE
STAMP SETTINGS
RESTORE DEFAULT
SETTINGS
SPECIFY A GRAPHIC
STAMP TO BE
PRINTED ON YOUR
DOCUMENT
2-8 Using the Printer With Windows Chapter 2
The Maintenance Tab
This tab allows you to initiate print head cleaning, roller cleaning, and
test prints.
START PRINT
HEAD CLEANING
FEED A SHEET OF PAPER
TO CLEAN ROLLERS
(SEE PAGE 3-17)
PRINT THE NOZZLE
CHECK PATTERN
(SEE PAGE 4-4)
START THE BJ PRINTER
STATUS MONITOR
(SEE PAGE 2-14)
Chapter 2 Using the Printer With Windows 2-9
Using the Printer
With Windows
Specifying Your Printing Options on the Windows Tabs
Be sure to use your online help to find out about the settings available
for each printing option.
To move between the Windows tabs, click on any of the tabs.
To save the settings and exit,click the OK button.
To cancel your setting selections on a tab,click the Cancel button.
To save your settings without exiting, click the Apply button.
To access helpful information about the printer and the printer
driver, click on the Help button.
To find out about a setting, click the question mark ? in the upper
right corner. Move the larger question mark to the setting you are
interested in and click again.
Recommended Print Mode Settings
The Print Mode you select on the Main tab optimizes the printer’s
settings for print quality, media, paper feed method, and color
adjustment.
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Canon BJC-2000 User manual

Category
Printer cleaning
Type
User manual

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