Uninstalling Applications - Windows.........125
Uninstalling Applications - Mac OS X........125
Installing Applications.....................126
Updating Applications and Firmware..........126
Updating the Printer's Firmware using the
Control Panel..........................127
Solving Problems
Checking the Printer Status..................128
Checking Messages on the LCD Screen. . . . . . . 128
Checking the Printer Status - Windows.......129
Checking Printer Status - Mac OS X.........129
Removing Jammed Paper...................129
Removing Jammed Paper from the Paper
Cassette..............................130
Removing Jammed Paper from Inside the
Printer...............................131
Removing Jammed Paper from the Rear Cover. 133
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 134
Paper Jams............................135
Paper Feeds at a Slant....................135
Several Sheets of Paper are Fed at a Time. . . . . . 135
No Paper Feeds........................ 135
CD/DVD Tray is Ejected..................135
Power and Control Panel Problems............136
Power Does Not Turn On.................136
Lights Came On and then Went Out.........136
Power Does Not Turn O.................136
LCD Screen Gets Dark...................136
Cannot Print from a Computer...............136
Cannot Use AirPrint.......................137
Printout Problems........................137
Nothing or a Very Faint Image is Printed. . . . . . 137
Print Quality is Poor.....................137
Print Quality Does Not Improve Even Aer
Aligning the Print Head..................138
Images or Photos are Printed in Unexpected
Colors...............................139
Banding Appears at Intervals of
Approximately 2.5 cm....................139
Copy Quality Is Poor.................... 139
An Image of the Reverse Side of the Original
Appears in the Copied Image..............139
e Position, Size, or Margins of the Printout
Are Incorrect..........................140
Multiple Originals are Copied onto a Single
Sheet................................140
Cannot Print Without Margins.............140
Edges of the Image are Cropped During
Borderless Printing......................140
Printing Position of Photo Stickers is Incorrect. 141
Printing Position on a CD/DVD is Incorrect. . . 141
Paper Is Smeared or
Scued
...............141
Paper is Smeared During Automatic 2-Sided
Printing..............................142
Printed Characters Are Incorrect or Garbled. . . 142
e Printed Image Is Inverted..............142
e Printout Problem Could Not be Cleared. . . 142
Other Printing Problems................... 143
Printing Is Too Slow.....................143
Printing Slows Down Dramatically During
Continuous Printing.....................143
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................143
Cannot Start Scanning.....................144
Cannot Start Scanning when Using the
Control Panel..........................144
Scanned Image Problems...................145
Scan Quality Is Poor.....................145
Characters Are Blurred...................145
An Image of the Reverse Side of the Original
Appears in the Scanned Image............. 145
Moire (Cross-Hatch) Patterns Appear in the
Scanned Image.........................146
Scanning Area or Direction Is Not Correct. . . . 146
e Scanned Image Problem Could Not be
Cleared..............................146
Other Scanning Problems...................147
Cannot Scan in Full Auto Mode in EPSON
Scan................................ 147
umbnail Preview Does Not Work Properly. . .147
Scanning Is Too Slow....................147
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 147
Other Problems..........................148
Slight Electric Shock when Touching the
Printer...............................148
Operation Sounds Are Loud...............148
Cannot Save Data to a Memory Device.......148
Application Is Blocked by a Firewall (for
Windows Only)........................148
"?" Is Displayed on the Photo Selection Screen. . 148
Appendix
Technical Specications....................149
Printer Specications....................149
Scanner
Specications
...................150
Interface
Specications
...................150
User's Guide
Contents
6