VB342
Video Soundbar
User Manual
Federal Communications Commission
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
pro-vide reasonable protection against harmful interference when the equipment is
operate din a commercial environment. This equipment generates, uses, and can radiate
radiofrequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Warning: This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of
this documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this documentation is subject
to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2018 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by
any means without the prior written permission of AVer Information Inc. is prohibited. All information
or specifications are subject to change without prior notice.
NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
WARNING
TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE. WARRANTY WILL BE VOID IF ANY UNAUTHORIZED MODIFICATIONS ARE
DONE TO THE PRODUCT.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose used batteries through specially
approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable
(nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short circuit the battery terminals.
Contact Information
Global
AVer Information Inc.
www.aver.com
8F, No.157, Da-An Rd.,
Tucheng Dist.,
New Taipei City
Taiwan
Tel: +886-2-2269-8535
Fax: +886-2-2269-8537
USA
AVer Information Inc.
668 Mission Ct
Fremont, CA 94539
www.averusa.com
Toll-free: 1(877)528-7824
Local: 1(408)263-3828
Fax: 1(408)263-8132
Fax(RMA): 1(408)263-3822
Support.usa@aver.com
Contents
Package Contents .............................................................................................................................. 1
Product Introduction ........................................................................................................................... 2
Overview ..................................................................................................................................... 2
Pan and Tilt Angle ....................................................................................................................... 3
Remote Controller ....................................................................................................................... 4
Remote Controller Battery........................................................................................................... 5
Setup VB342 ...................................................................................................................................... 6
Device Connection ...................................................................................................................... 6
Wall Mount Installation ................................................................................................................ 7
Use VB342 ......................................................................................................................................... 9
Make a Video Call ....................................................................................................................... 9
LED Indicator .............................................................................................................................. 9
AVer PTZApp ................................................................................................................................... 10
Install AVer PTZApp .................................................................................................................. 10
Use AVer PTZApp ..................................................................................................................... 10
Full Screen Mode ...................................................................................................................... 16
1
Package Contents
1
2
3
4
5
6
7
8
9
Mount
10
11
1. VB342 unit
2. Power plug
*
& Power adapter
3. Remote Controller
4. USB cable
5. USB type-A to type-C adapter
6. Wall mount bracket
7. Screws(x4) for wall mount
8. Screws(x2) for TV mount
9. Mount rubbers(x 2)
10. Quick start guide
11. Warranty card(USA only)
*The power plug will vary depending on the standard power outlet of the country where it is sold.
2
Product Introduction
Overview
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8) (8)
(9)
(1)
Camera
(6)
Preset
(2)
Mute
(7)
Audio In
(3)
Volume +
(8)
IR sensor
(4)
Volume -
(9)
Reset
(5)
Power
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
HDMI OUT
PHONE IN
PC
DC 12V
(10) (11) (12) (13) (14) (15)
(10)
DC 12V Power Jack
(14)
MIC Input
(11)
USB port(to PC)
(15)
HDMI port
(12)
USB port
(13)
Phone In
3
Pan and Tilt Angle
±40º
±15º
4
Remote Controller
1
4
7
9
10
12
2
3
5
6
8
11
Button
Function
1. Power
Turn on/off the VB342 unit.
2. Audio input
Switch audio input sources.
3. Camera direction control
Use the direction button on the
remote to control the direction of
the camera. Press the direction
button to move the camera or press
and hold for continuous pan or tilt.
4. Preset position hot key
Press one time to go to preset 1
position; press two times for preset
2 position; and three times for
preset 3 position.
5. Preset
Press to get back to “home”
position that user has set.
Move camera to desired
position. Press and hold the
preset button until saved
message is displayed on
screen. Then, select preset
position button 1~3 to save
current camera position.
6. Mute/Unmute
Speakerphone
Mute/Unmute the speakerphone.
7. Zoom in/Zoom out
Increase/Decrease the camera
zoom.
8. Volume up/down
Adjust volume up or down.
9. Preset position
Press “Preset” button +
“Preset position” button to set
the preset position.
Press the button to the preset
position.
10. Call/answer*
Answer a call or start a call.
11. Hang up*
End the call.
12. Battery compartment cover
Press (toward down) it to open for
battery installation.
* Function requires AVer PTZApp
5
Remote Controller Battery
[Note] Remove the battery film tab before first use.
1. Push and press remote cover toward back end.
2. Lightly touch battery and completely pull out
the film tab blocking the battery.
1.
2.
To replace the battery.
1. Press clip holder toward back end to release
the battery.
2. Place new CR2032 battery + side up under
the triangle contact and clip.
6
Setup VB342
Device Connection
1. Connect VB342 to PC with provided USB cable. If you like to use type-C connector on newer PC,
connect provided adapter to type-A end of cable, then connect type-C side of adapter to PC.
2. Connect the power to the VB342 and camera head will move, and the power indictor will light up.
3. Install Display Link driver on laptop/PC which is connected with VB342.
4. Install Aver PTZApp on laptop/PC that is connected with VB342. The app can be used to adjust and
setup the parameters of the camera (refer to section of AVer PTZApp)
5. To make a call, run your video application (Skype
TM
, Skype for Business, Google Hangouts
TM
,
Zoom
TM
, Bluejeans, WebEx
TM
, Adobe Connect
TM
, WebRTC, and etc.) select VB342 as your video
and audio device.
7
Wall Mount Installation
1. Please refer to the following drilling dimension for drilling the wall mount holes.
500.0mm
28.5mm
2. Drill 2 holes on the wall and screw the screws into the holes. Leave some space between wall and
screws for hanging the VB342 on the wall.
8
3. Install the wall mount bracket on the VB342 unit.
4. Hang the VB342 on the wall.
9
Using VB342
Make a Video Call
1. Make sure all devices (VB342 and laptop/PC) are well connected and VB342 is powered on.
2. Run your video application (Skype
TM
, Skype for Business, Google Hangouts
TM
, Zoom
TM
, Bluejeans,
WebEx
TM
, Adobe Connect
TM
, WebRTC, and etc.) on your laptop/PC.
3. Set the VB342 camera as the primary camera and speakerphone for your video application (refer to
your video application user guide). You can now make your call.
4. The VB342 is a plug-and-play conference camera. The system requires no special drivers, but we do
recommend installing the AVer PTZApp for a better user experience. For information on how to install
and use the AVer PTZApp, refer to the AVer PTZApp section in this user manual.
LED Indicator
LED
Status
Power
ON: Blue
OFF: Red
Mute
Mute: Red
Un-Mute: Blue
10
AVer PTZApp
Install AVer PTZApp
Please go to http://www.aver.com > Support > Download Center > Conferencing System to download
the AVer PTZApp. After downloading, double-click on the file and follow the on screen instructions to
complete the installation.
Remember to select the “Skype plug-in” option during installation.
After installing the AVer PTZApp, double-click on the AVer PTZApp icon to run the application.
Use AVer PTZApp
1. To run you video application, a plug-in request will be displayed on your video application interface.
Click on it to accept the plug-in; your video application can now be control by AVer PTZApp and
remote control.
If you have the Skype plug-in checked during the installation, a plug-in request will be displayed in
Skype. Click on the Skype plug-in request to accept the plug-in; this enables and
funcationality on the Remote Control.
2. During your video call, you can use the AVer PTZApp to pan, tilt and zoom the camera in/out and
enable/disable the backlight feature.
3. For the first time use, you can check the connection, camera, and speakerphone status, and setup
the camera and speak phone’s parameters. Each function will be described below:
11
Currently selected device: This field displays currently selected VC, CAM, or VB device controlled
by PTZApp. If you have more than one AVer VC, CAM, or VB devices connected to this PC/Mac
PTZApp is running, you can click on the drop down list to select other AVer VC, CAM, or VB device.
Function icon: Click it to switch to the function’s page.
PTZ: To control the camera direction, zoom in and out, and to enable/disable the backlight
compensation during your video call.
The remote
controller
selection function
is not support for
VB342.
12
Settings: To setup parameters of the camera and speakerphone. Click the Save button to save
all settings. To change all the settings, back to the default values, click the Factory Default
button.
Diagnostic Utility: To display the S/W and F/W version and the devices connection status. You
can also test the camera and speakerphone status, and update the firmware of the camera.
Minimize: Minimize the app to system tray. To quit the application, right-click the icon on the system
tray and select “Quit”.
13
a.
(Camera):
Click it to view the camera live view. Click the camera icon again to close the
camera live view. If the live video did not appear, please check the camera and the laptop/PC
connection to make sure all are correct and well connected.
Normal Un-normal
Connection diagnostic: Display devices connection status. If the AVer PTZApp has detected that
some of the devices are not connected well, the diagram will display an “//” and “?” on the device to
indicate the connection has a problem. If the camera is in use by another application, it will display
“Can’t start video” warning.
14
Test Camera:
Click the
Test Camera
button to check the camera status. Click to view camera
live video. Also, you can adjust the camera direction and view of the zoom in/out. To leave the page,
click the
Abort Diagnostic
button.
Test Speakerphone: Click to check the speakerphone status. It will require the user to record a
short message and play it back to ensure the speakerphone is working.
15
Update Now: Allows the user to update the VB342 camera’s firmware.
1. Click” Update Now”.
2. A dialog will display the current firmware version and available new firmware version (internet
connection is required).
3. To auto update, click “Auto Update” and update process will start. The new firmware will be
downloaded first; then, the new firmware will be uploaded to camera.
[Note] Before updating the new firmware to the camera, please make sure camera and laptop/PC
are all well connected and stay connected during the entire process.
Download new firmware Update new firmware to camera
4. To update the firmware manually, click “Manual Update” and locate the new firmware to start
the process.
Troubleshooting: collect more system information for troubleshooting before you contact AVer
technical support.
16
Full Screen Mode
PTZApp can switch to full screen mode. Move the mouse to the right corner bottom of the video screen
and a “ ” icon is displayed on video screen. Click “ ” icon and video screen will switch to full screen
mode. In full screen mode, user can use direction panel to control camera direction. Click “ ” icon can
go back to normal screen view.
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