Cecotec 01509 Owner's manual

01509 POWER ESPRESSO 20 MATIC

1. Are you aware of similar problems experienced by other customers? Could this

possibly be coming from a defective batch?

We are not aware of similar incidents.

Laboratory tests are periodically carried out where the reliability and operation of this

device are verified.

No irregularity has been observed in the quality controls carried out on this product.

2. On the assumption that the customer is using the item erroneously, are you aware

of any common misuses by customers that could result in the same problem?

The device may have been used inappropriately.

The instruction manual specifies how the coffee maker should be used correctly.

3. Please provide troubleshooting steps so that we can alert the customers about