VitalConnect MKT-197 Operating instructions

Brand: VitalConnect

Model: MKT-197

Type: Operating instructions

VitalConnect MKT-197 is a compact monitoring kit that provides continuous monitoring of vital signs and transmits data to healthcare providers. It includes a VistaPhone, charger, charge cable, and VitalPatch biosensors. The VistaPhone allows you to communicate with your healthcare team and view your health data. VitalPatch biosensors collect data such as heart rate, respiratory rate, and activity level. This information can be used to monitor chronic conditions, track progress, and detect potential health issues.

MKT-197 Rev. C (May 2023)

Compact Monitoring Kit

Return Instructions

Have Questions or Need Help?

Help with VitalPatch or VistaPhone:

Please call the Monitoring Center at 800-219-3000.

Help with Device Returns:

Please call the Inventory Team at 877-908-6560.

Help with Service Billing:

Please call the Billing Team at 855-621-8250.

You must return the devices when monitoring is complete.

Failure to return may delay test results and you will

receive a bill for the cost of the device.

A. Collect the Devices for Return

1. Find the following items:

–VistaPhone, charger, and charge cable

–Unused VitalPatch biosensors (in their original,

undamaged pouches)

–Any additional monitoring equipment provided to you

–The original shipping box (to be used for return).

2. Discard the following items that were provided to you:

–Used VitalPatch biosensors (follow local laws for

disposal of routine electronic waste)

–Alcohol wipes, adhesive removal pads, shaving razors

and instruction sheets

B. Prepare VistaPhone for Return

Power off the VistaPhone

Press and hold the Power Key on the right side of the

phone until the Options menu displays, and then select

Press and hold Power

Key until Options

menu appears

C. Place Devices in Return Box

1. Place the phone and case into the middle slot of the box.

2. Place the USB charger and charge cable into the lower

slot.

3. Place any unused VitalPatch devices into the top slot.

(if available) or tape.

UPS Return to VitalConnect

If you were provided an envelope or shipping box with a

pre-paid UPS return label, you must use UPS to return the

equipment to VitalConnect:

1. Place the return box into the shipping box or envelope

and seal closed using provided stickers or tape.

2. Check that the UPS return label is visible.

pick-up, contact UPS at 1-800-742-5877. Inform UPS

that you have a pre-paid label.

4. Save the tracking number from the return label for your

records.

If you were not provided a UPS return label, return the box

and equipment to the location requested by your healthcare

Top Slot

Unused Patches

Middle Slot

Phone

Lower Slot

Charger and

Cable

Seal Flaps

Closed

VitalConnect MKT-197 Operating instructions

VitalConnect MKT-197 Operating instructions

VitalConnect MKT-197 Operating instructions

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