Completingthepartsreplacement.....66
Chapter6.Recoveryinformation...69
RecoveryinformationfortheWindows7operating
system..................69
Creatingandusingrecoverymedia.....69
Performingbackupandrecoveryoperations.70
UsingtheRescueandRecoveryworkspace.71
Creatingandusingarescuemedium....72
Reinstallingpreinstalledapplicationsand
devicedrivers.............73
Reinstallingsoftwareprograms......74
Reinstallingdevicedrivers........74
Solvingrecoveryproblems........74
RecoveryinformationfortheWindows8or
Windows8.1operatingsystem........75
Refreshingyourcomputer........75
Resettingyourcomputertothefactorydefault
settings................75
Usingtheadvancedstartupoptions....75
RecoveringyouroperatingsystemifWindows
8orWindows8.1failstostart.......76
Chapter7.UsingtheSetupUtility
program................77
StartingtheSetupUtilityprogram.......77
Viewingandchangingsettings........77
Usingpasswords..............77
Passwordconsiderations.........78
Power-OnPassword..........78
AdministratorPassword.........78
HardDiskPassword...........78
Setting,changing,anddeletingapassword.78
Erasinglostorforgottenpasswords(clearing
CMOS)................79
Enablingordisablingadevice........79
Selectingastartupdevice..........80
Selectingatemporarystartupdevice....80
Selectingorchangingthestartupdevice
sequence...............80
EnablingErPLPScompliancemode......80
ExitingtheSetupUtilityprogram.......81
Chapter8.Updatingsystem
programs...............83
Usingsystemprograms...........83
Updating(flashing)theBIOSfromadisc....83
Updating(flashing)theBIOSfromyouroperating
system..................84
RecoveringfromaPOST/BIOSupdatefailure..84
Chapter9.Preventingproblems...85
Keepingyourcomputercurrent........85
Gettingthelatestdevicedriversforyour
computer...............85
Updatingyouroperatingsystem......85
UsingSystemUpdate..........86
Cleaningandmaintenance..........86
Basics................86
Cleaningyourcomputer.........87
Goodmaintenancepractices.......88
Movingyourcomputer...........88
Chapter10.Troubleshootingand
diagnostics..............91
Basictroubleshooting............91
Troubleshootingprocedure..........92
Troubleshooting..............92
Audioproblems............93
CDproblems.............94
DVDproblems.............95
Intermittentproblems..........97
Keyboard,mouse,orpointingdevice
problems...............97
Monitorproblems............99
Networkingproblems..........101
Optionproblems............103
Performanceandlockupproblems.....104
Printerproblems............106
Serialportproblems...........106
Softwareproblems...........107
USBproblems.............108
Diagnosticprograms............108
LenovoSolutionCenter.........109
LenovoThinkVantageToolbox.......109
PC-DoctorforDOS...........109
Chapter11.Gettinginformation,help,
andservice.............111
Informationresources............111
LenovoThinkVantageTools........111
HelpandSupport............111
SafetyandWarranty...........111
LenovoWebsite............111
LenovoSupportWebsite.........112
Helpandservice..............112
Usingthedocumentationanddiagnostic
programs...............112
Callingforservice............112
Usingotherservices..........113
Purchasingadditionalservices......113
AppendixA.Notices.........115
Trademarks................116
iiThinkCentreE73UserGuide