Polycom RealPresence RMX 4000 User manual

HARDWARE GUIDE 8.7.1 | November 2016 | 3725-74541-000B2

RealPresence

®

Collaboration

Server (RMX

®

) 4000

translated into another language or format, or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks Polycom

®

, the Polycom logo and the names and marks associated with Polycom products

are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the

United States and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or

transmitted in any form or by any means, for any purpose other than the recipient's personal use, without

the express written permission of Polycom.

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this

document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no

liability or responsibility for any typographical or other errors or omissions in the content of this document.

Limitation of Liability Polycom and/or its respective suppliers make no representations about the

suitability of the information contained in this document for any purpose. Information is provided "as is"

without warranty of any kind and is subject to change without notice. The entire risk arising out of its use

remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any

direct, consequential, incidental, special, punitive or other damages whatsoever (including without

limitation, damages for loss of business profits, business interruption, or loss of business information),

even if Polycom has been advised of the possibility of such damages.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge

that you have read, understand and agree to be bound by the terms and conditions of the End User

License Agreement for this product. The EULA for this product is available on the Polycom Support page

for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign

patents and/or pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may

receive the open source software from Polycom up to three (3) years after the distribution date of the

applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing

the software to you. To receive software information, as well as the open source software code used in

this product, contact Polycom by email at [email protected].

Customer Feedback We are striving to improve our documentation quality and we appreciate your

feedback. Email your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software

downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

Regulatory Notices

Warning:

No user-serviceable parts inside. Do not open.

The plug-socket combination must be accessible at all times, because it serves

as the main disconnecting device.

This equipment must be earthed. Do not power this equipment if the integrity of

themains earthing conductor cannot be verified.

Only trained and qualified personnel should be allowed to install, replace,

service or repair this equipment

To prevent system overheating do not operate in an ambient temperature

exceeding 40° C / 104° F

Installation of this equipment must comply with local and national electrical

codes.

Environmental

This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can

be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:

[email protected]

Information on recycling can be found at: www.polycom.com/WEEE

Disposal of this equipment should be carried out in accordance with local environmental guidelines and

regulations for waste. For further information please contact: [email protected]

Batteries

Below is a listing of batteries that could be present in the product:

Description:Internal CMOS battery

Type:CR2032 Lithium Coin Cell

Weight:3.3g

Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.

Batteries in this product are not based on mercury, lead or cadmium technologies.

Batteries in this product are not intended to be replaced or removed by the user

Additional information on the safe use and recycling of batteries can be found at: www.polycom.com/

batteries

United States Federal Communication Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which case the user will be required to

correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

▪ This device may not cause harmful interference.

▪ This device must accept any interference received, including interference that may cause undesired

operation.

Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the

authority granted to the user by the FCC to operate this equipment.

Industry Canada (IC)

This Class [A] digital apparatus complies with Canadian ICES-003

Cet appareil numerique de la classe [A] est conforme a la norme NMB-003 du Canada

European Economic Area (EEA)

Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Polycom RMX je ve shodě se

základními požadavky a dalšími příslušnými ustanoveními směrnice

1999/5/ES.

Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom

RMX overholder de væsentlige krav og øvrige relevante krav i direktiv

1999/5/EF.

Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom RMX in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen

einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom RMX vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele

asjakohastele sätetele.

English: Hereby, Polycom (UK) Ltd. Declares that this Polycom RMX is in compliance

with the essential requirements and other relevant provisions of Directive

1999/5/EC.

Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el Polycom RMX

cumple con los requisitos esenciales y cualesquiera otras disposiciones

aplicables o exigibles de la Directiva 1999/5/CE.

Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom RMX

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ

ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom RMX est

conforme aux exigences essentielles et aux autres dispositions pertinentes de

la directive 1999/5/CE.

Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo Polycom RMX è

conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite

dalla direttiva 1999/5/CE.

Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að Polycom RMX er í samræmi við

grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.

European Economic Area (EEA)

Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka Polycom RMX atbilst Direktīvas

1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom RMX atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom RMX in

overeenstemming is met de essentiële eisen en de andere relevante

bepalingen van richtlijn 1999/5/EG.

Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom RMX jikkonforma mal-

ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva

1999/5/EC.

Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom RMX megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb

elõírásainak.

Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret Polycom RMX er i samsvar med

de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że Polycom RMX jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami

Dyrektywy 1999/5/WE.

Português [Portuguese]: Polycom (UK) Ltd declara que este Polycom RMX está conforme com os

requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko [Slovenian]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné

požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.

Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné

požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että Polycom RMX tyyppinen laite on

direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin

muiden ehtojen mukainen.

Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta

bestämmelser som framgår av direktiv 1999/5/EG.

A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire,

SL1 4DX, UK.

China CCC EMC Statement

此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干扰采取

切实可行的措施。

Taiwan EMC and Safety Statement

▪ “ 不得打開產品外殼，以免造成安全問題” 或“ 不要對本設備進行機械或電氣修改，以免造成安全問

題”.

▪ 請勿任意拆裝設備。任何未經授權或認證人員之設備拆裝可能造成嚴重的安全問題。任何問題，請洽

您的銷售人員或經銷商尋求協助。

▪ 除非安裝手冊或使用手冊中提及，否則請勿嘗試維修您的設備。永遠遵守安裝手冊及使用手冊的說

明。

Japan VCCI EMC Statement

This is a Class A product based on the standard of the Voluntary Control Council for Interference by

Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio

disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Worldwide EMC Statement

This is a class A product. In a domestic environment this product may cause radio interference in which

case the user may be required to take adequate measures.

Optional ISDN Interface Card

If the above is fitted to the system then the following statements also apply;

United States Federal Communication Commission (FCC) This equipment complies with Part 68 of the

FCC rules and the requirements adopted by the ACTA. On the ISDN card itself is a label that contains,

among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

The following USOC, FIC and SOC codes are applicable to this equipment;

USOC Jacks: RJ48S Service Order Code: 6.0N

Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN

If this equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But if advance notice isn't practical,

the telephone company will notify the customer as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that

could affect the operation of the equipment. If this happens the telephone company will provide advance

notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom

Inc in the U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the

telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission,

public service commission or corporation commission for information.

Contents

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware

Specifications.................................................................................................3

Main Features..................................................................................................................... 3

Main Components...............................................................................................................3

RealPresence Collaboration Server (RMX) 4000 Specifications........................................ 4

RealPresence Collaboration Server (RMX) 4000 System Capacities............ 6

Conferencing Capacities.....................................................................................................6

MPMRx Resource Capacities............................................................................................. 7

ISDN Resource Capacities............................................................................................... 13

Installation Preparations................................................................................. 15

Site Safety Requirements................................................................................................. 15

Installation Precautions.....................................................................................................15

Rack Mount Safety Precautions........................................................................................16

Unpack RMX 4000............................................................................................................16

Accessories Kits................................................................................................................17

Install the Telescopic Rail Runners on the Rack...............................................................19

RMX 4000 Installation...................................................................................... 21

Installing ISDN Card..........................................................................................................21

Remove the Blank Cover from the Rear Panel...................................................... 21

Use the PMC Compatible Ejector Lever.................................................................21

Install a RTM ISDN card.........................................................................................22

Mounting the RealPresence Collaboration Server (RMX) 4000 in a Rack........................23

Rack Mount Preparations.......................................................................................23

Mount RMX 4000 in a 19” Rack............................................................................. 24

Install the RealPresence Collaboration Server (RMX) 4000 in a 23” Rack............ 25

Connect the RMX 4000 to Power Sources....................................................................... 26

Connect the RMX 4000 to AC power..................................................................... 26

Connect RMX 4000 to -48DC SELV power............................................................27

Connecting Cables to RealPresence Collaboration Server (RMX) 4000.......................... 29

Connect Cables to the RTM-IP 4000 Card.............................................................29

Connect Cables to the RTM LAN Card.................................................................. 29

Connect Cables to the RTM ISDN Card.................................................................29

Polycom, Inc. 1

Component Slot Allocation............................................................................. 31

RMX 4000 Slot Numbering............................................................................................... 31

RealPresence Collaboration Server (RMX) 4000 Front Panel...................... 33

RMX 4000 Front Panel LEDs............................................................................................35

Replace the CNTL 4000 Module.......................................................................................37

Replace the AC Power Supply Module.............................................................................38

Replace the Fan Drawer................................................................................................... 39

Insert an Air Filter in the Fan Drawer..................................................................... 40

Remove a Faulty MPMRx Card........................................................................................ 41

Install the MPMRx Card.................................................................................................... 42

Replace the Fabric Switch Module (FSM 4000)................................................................43

RealPresence Collaboration Server (RMX) 4000 Rear Panel....................... 44

RTM IP 4000 Card............................................................................................................ 45

RTM IP 4000 Card LED......................................................................................... 46

Replace the RTM IP RMX 4000 Card.................................................................... 47

RTM ISDN Card................................................................................................................48

RTM ISDN Card-12 PRI ports, 1 LAN port.............................................................49

RTM ISDN Card LED-12 PRI ports, 1 LAN port.....................................................49

RTM ISDN Card-9 PRI ports, 4 LAN ports............................................................. 50

RTM ISDN Card LED-9 PRI ports, 4 LAN ports..................................................... 51

ISDN Clock Source................................................................................................ 51

Remove the RTM ISDN Card.................................................................................51

Install a RTM ISDN card.........................................................................................51

RTM LAN Card..................................................................................................................52

RTM LAN Card-4 LAN ports...................................................................................52

RTM LAN Card LED-4 LAN Ports.......................................................................... 53

RTM LAN Card-2 LAN ports...................................................................................53

RTM LAN Card LED-2 LAN ports...........................................................................54

Remove the RTM LAN Card.................................................................................. 54

Install the RTM LAN Card...................................................................................... 55

DC Power Entry Module (PEM)........................................................................................ 55

DC PEM LEDs........................................................................................................55

Pin Assignment................................................................................................ 56

Pin Assignment of Ports on the RTM IP Card...................................................................56

Pin Assignment of Ports on the RTM ISDN Card..............................................................58

Pin Assignment of Ports on the RTM LAN Card............................................................... 60

Contents

Polycom, Inc. 2

RealPresence

®

Collaboration Server

(RMX

®

) 4000 Hardware Specifications

Topics:

▪ Main Features

▪ Main Components

▪ RealPresence Collaboration Server (RMX) 4000 Specifications

This Hardware Guide provides information on the RealPresence

®

Collaboration Server (RMX

®

) 4000 and

its components. This system utilizes a modular “universal slot” platform, whose components are designed

for high performance, capacity and reliance.

Note: The product names, RealPresence

®

Collaboration Server 4000 and RMX

®

4000 are used

interchangeably throughout this document.

Main Features

The RMX 4000 offers the following features:

▪ Linux

®

based

▪ Chassis based on the ATCA standard

▪ Support for standard network interfaces (IP, ISDN and LAN) and large number of ports

▪ H.323, SIP, ISDN-video (H.320) and ISDN-Voice

▪ New hardware technologies

▪ High availability, redundancy, on-line upgrading and dynamic resource allocation

▪ Easy integration of conference elements into external network management

▪ Enhanced Continuous Presence (multi-image video)

▪ IVR (Interactive Voice Response) module

▪ Built-in redundancy, hot swappable parts

▪ Physical separation between management and signaling networks, with high speed switching fabric

on the media boards increasing system bandwidth

▪ Resilient multi-point conferencing-Polycom Lost Packet Recovery (LPR)

Note: ISDN functionality dependent on optional ISDN card being fitted.

Main Components

The main components on the system are:

▪ CNTL 4000 (CPU) Module: Controls and manages the RMX 4000

Polycom, Inc. 3

▪ Fabric Switch Module (FSM 4000): Performs media processing functions on the RMX 4000

▪ AC/DC Power Supply Modules: Provides current to the RMX 4000 system

▪ Fan Drawer: Fans provide airflow and cools the RMX 4000 system

▪ Multi Processor Module MPMRx Cards: perform the various RTP, audio and video processing

functions on the RMX 4000

▪ RTM LAN Card(s): Routes data between the MPMRx cards and components of the system, and

sends media by IP packets and provides connectivity to external IP networks

▪ RTM IP Card: contains an Ethernet Switch that manages the network of the system

▪ RTM ISDN Card(s): Converts ISDN T1/E1 media to IP packets and provides connectivity to external

ISDN networks

RealPresence Collaboration Server (RMX) 4000

Specifications

Table below shows the RealPresence Collaboration Server (RMX) 4000 hardware specifications.

Specifications

Physical

Height 6U (26.56 cm.)

Width 19"(48.26 cm.)

Depth 15.74"(40 cm.)

Weight Up to 40 Kg (88 lbs).

Media Protocols

Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719

G.729A, Polycom Siren

™

14, Siren 22 (in mono or

stereo) and Siren LPR.

Video H.261, H.263, H.263+, H.264, H.264 High Profile

Network Interfaces

IP, ISDN, LAN H.323, SIP, ISDN-Video (H.320), ISDN-Voice, VoIP,

and LAN

AC Power

AC Input Range Voltage range:100-240 V

AC

±10%, 50/60 Hz.

AC Maximum Power consumption 3 x 1000 W

Max BTU per hour is 3x 3410.

Power Factor 0.98 at 120VAC or 230VAC, full load

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware Specifications

Polycom, Inc. 4

Specifications

DC Power

DC Input/Range Voltage range:-40.5-60 V DC SELV, with circuit

breaker.

DC Maximum Power consumption 2 x 2400 W

Max BTU per hour is 8190.

Environment

Operating temperature 0° to 40°C (32° to 104°F).

Storage temperature -40° to 70°C (40° to 158°F).

Relative humidity 15% to 90% non-condensing.

Operating altitude 360m (1200ft) below sea level and up to 2Km (6,562ft)

Transit/Storage Sea level and up to 15Km (50,000ft)

Operating ESD 4kV.

RealPresence

®

Collaboration Server (RMX

®

) 4000 Hardware Specifications

Polycom, Inc. 5

RealPresence Collaboration Server

(RMX) 4000 System Capacities

Topics:

▪ Conferencing Capacities

▪ MPMRx Resource Capacities

▪ ISDN Resource Capacities

This section provides information of conferencing capacities, MPMRx resource capacities.

Conferencing Capacities

System Functions and Capacities of RMX 4000

The following table summarizes the different conferencing capacities.

System Functions MPMRx Capacity

Maximum number of Video participants per conference 200

Maximum number of Voice participants per conference 600

System maximum number of VOIP participants 1200

Maximum number of Audio calls per second 5

Maximum number of Video calls per second 2

Maximum number of Conferences 400

Maximum number of Meeting Rooms 2000

Maximum number of Entry Queues 80

Maximum number of Profiles 80

Maximum number of Conference Templates 400

Maximum number of SIP Factories 80

Maximum number of IP Services (standard Mode) 8

Maximum number of ISDN Services 2

Maximum number of IVR Services 80

Maximum number of Recording Links 20 (default)

Maximum number of IVR Video Slides 150

Polycom, Inc. 6

System Functions MPMRx Capacity

Maximum number of CDR Files 4000

Maximum number of Fault Files 1000

Number of Participant alerts Unlimited

Maximum number of concurrent RMX Web Client

connections to the MCU

20

Maximum number Address Book entries 4000

Maximum number of Users 100

Maximum number of Gateway Profiles 80

Maximum number of Reservations (internal Scheduler) 4000

MPMRx Resource Capacities

Two MPMRx card assemblies are available: MPMRx-S (Single) and MPMRx-D (Double), each of which

offers different resource capacities.

Note: Maximum RMX 4000 resource capacities with four MPMRx cards equipped

This section provides per-card resource capacities. Because RMX 4000 supports a

maximum of four MPMRx cards equipped, RMX 4000 resource capacities are the

quadruple the maximum of MPMRx-D resource capacities per card in non-mixed

conferences. For the maximum MPMRx-D resource capacities, see the maximum

numbers in table below.

MPMRx-D Resource Capacities in Non-Mixed Conferences

MPMRx-D Port Resource Capacities per License Type per Conference Type

The following table lists port resource capacities of MPMRx-D card per conference license type per conference type

in non-mixed conferences.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 1 2 5 10 10 60 25 25

10 2 5 10 20 20 120 50 50

15 3 7 15 30 30 180 75 75

20 5 10 20 40 40 240 100 100

25 6 12 25 50 50 300 125 125

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 7

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

30 7 15 30 60 60 300 150 150

35 8 17 35 70 70 300 175 150

40 10 20 40 80 80 300 200 150

45 11 22 45 90 90 300 225 150

50 12 25 50 100 100 300 250 150

55 13 27 55 110 110 300 275 150

60 15 30 60 120 120 300 300 150

65 16 32 65 130 130 300 300 150

70 17 35 70 140 140 300 300 150

75 18 37 75 150 150 300 300 150

80 20 40 80 160 160 300 300 150

85 21 42 85 170 170 300 300 150

90 22 45 90 180 180 300 300 150

95 23 47 95 190 190 300 300 150

100 25 50 100 200 200 300 300 150

MPMRx-D License Ratios per License Type per Conference Type

The following table lists license ratios of MPMRx-D card per conference license type per conference type in non-

mixed conferences.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 5.00 5.00

10 0.20 0.50 1.00 2.00 2.00 12.00 5.00 5.00

15 0.20 0.47 1.00 2.00 2.00 12.00 5.00 5.00

20 0.25 0.50 1.00 2.00 2.00 12.00 5.00 5.00

25 0.24 0.48 1.00 2.00 2.00 12.00 5.00 5.00

30 0.23 0.50 1.00 2.00 2.00 10.00 5.00 5.00

35 0.23 0.49 1.00 2.00 2.00 8.57 5.00 4.29

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 8

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

40 0.25 0.50 1.00 2.00 2.00 7.50 5.00 3.75

45 0.24 0.49 1.00 2.00 2.00 6.67 5.00 3.33

50 0.24 0.50 1.00 2.00 2.00 6.00 5.00 3.00

55 0.24 0.49 1.00 2.00 2.00 5.45 5.00 2.73

60 0.25 0.50 1.00 2.00 2.00 5.00 5.00 2.50

65 0.25 0.49 1.00 2.00 2.00 4.62 4.62 2.31

70 0.24 0.50 1.00 2.00 2.00 4.29 4.29 2.14

75 0.24 0.49 1.00 2.00 2.00 4.00 4.00 2.00

80 0.25 0.50 1.00 2.00 2.00 3.75 3.75 1.88

85 0.25 0.49 1.00 2.00 2.00 3.53 3.53 1.76

90 0.24 0.50 1.00 2.00 2.00 3.33 3.33 1.67

95 0.24 0.49 1.00 2.00 2.00 3.16 3.16 1.58

100 0.25 0.50 1.00 2.00 2.00 3.00 3.00 1.50

MPMRx-D Resource Capacities in Mixed CP and SVC Conferences

MPMRx-D Port Resource Capacities per License Type per Conference Type

The following table lists port resource capacities of MPMRx-D card per conference license type per conference type

in CP and SVC mixed conferences.

Note: Only 360p is decoded in mixed mode 1080 SVC conference.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 1 2 3 6 6 60 25 25

10 2 4 6 13 13 120 50 50

15 3 6 10 20 20 150 75 75

20 4 8 13 26 26 150 100 100

25 5 10 16 33 33 150 125 125

30 6 12 20 40 40 150 150 150

35 7 14 23 46 46 150 150 150

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 9

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

40 8 16 26 53 53 150 150 150

45 10 18 30 60 60 150 150 150

50 11 20 33 66 66 150 150 150

55 12 22 36 73 73 150 150 150

60 13 24 40 80 80 150 150 150

65 14 26 43 86 86 150 150 150

70 15 28 46 93 93 150 150 150

75 16 30 50 100 100 150 150 150

80 17 32 53 100 100 150 150 150

85 18 34 56 100 100 150 150 150

90 20 36 60 100 100 150 150 150

95 21 38 63 100 100 150 150 150

100 22 40 66 100 100 150 150 150

MPMRx-D License Ratios per License Type per Conference Type

The following table lists license ratios of MPMRx-D card per conference license type per conference type in CP and

SVC mixed conferences.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 0.20 0.40 0.60 1.20 1.20 12.00 5.00 5.00

10 0.20 0.40 0.60 1.30 1.30 12.00 5.00 5.00

15 0.20 0.40 0.67 1.33 1.33 10.00 5.00 5.00

20 0.20 0.40 0.65 1.30 1.30 7.50 5.00 5.00

25 0.20 0.40 0.64 1.32 1.32 6.00 5.00 5.00

30 0.20 0.40 0.67 1.33 1.33 5.00 5.00 5.00

35 0.20 0.40 0.66 1.31 1.31 4.29 4.29 4.29

40 0.20 0.40 0.65 1.33 1.33 3.75 3.75 3.75

45 0.22 0.40 0.67 1.33 1.33 3.33 3.33 3.33

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 10

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

50 0.22 0.40 0.66 1.32 1.32 3.00 3.00 3.00

55 0.22 0.40 0.65 1.33 1.33 2.73 2.73 2.73

60 0.22 0.40 0.67 1.33 1.33 2.50 2.50 2.50

65 0.22 0.40 0.66 1.32 1.32 2.31 2.31 2.31

70 0.21 0.40 0.66 1.33 1.33 2.14 2.14 2.14

75 0.21 0.40 0.67 1.33 1.33 2.00 2.00 2.00

80 0.21 0.40 0.66 1.25 1.25 1.88 1.88 1.88

85 0.21 0.40 0.66 1.18 1.18 1.76 1.76 1.76

90 0.22 0.40 0.67 1.11 1.11 1.67 1.67 1.67

95 0.22 0.40 0.66 1.05 1.05 1.58 1.58 1.58

100 0.22 0.40 0.66 1.00 1.00 1.50 1.50 1.50

MPMRx-S Resource Capacities in Non-Mixed Conferences

MPMRx-S Port Resource Capacities per License Type per Conference Type

The following table lists port resource capacities of MPMRx-S card per conference license type per conference type

in non-mixed conferences.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 1 2 5 10 10 60 25 25

10 2 5 10 20 20 120 50 50

15 3 7 15 30 30 180 75 75

20 5 10 20 40 40 240 100 100

25 6 12 25 50 50 300 125 125

30 7 15 30 60 60 300/90* 150 150

*The high value applies to non-mixed RX-S and RX-D case, while the low value applies to mixed case.

MPMRx-S License Ratios per License Type per Conference Type

The following table lists license ratios of MPMRx-S card per conference license type per conference type in non-

mixed conferences.

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 11

Licenses AVC

1080p60

AVC

1080p30

AVC HD

720p

AVC SD AVC CIF Audio SVC 720 SVC

1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 5.00 5.00

10 0.20 0.50 1.00 2.00 2.00 12.00 5.00 5.00

15 0.20 0.47 1.00 2.00 2.00 12.00 5.00 5.00

20 0.25 0.50 1.00 2.00 2.00 12.00 5.00 5.00

25 0.24 0.48 1.00 2.00 2.00 12.00 5.00 5.00

30 0.23 0.50 1.00 2.00 2.00 10.00 5.00 5.00

MPMRx-S Resource Capacities in Mixed CP and SVC Conferences

MPMRx-S Port Resource Capacities per License Type per Conference Type

The following table lists port resource capacities of MPMRx-S card per conference license type per conference type

in CP and SVC mixed conferences.

Note: Only 360p is decoded in mixed mode 1080 SVC conference.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 1 2 3 6 6 60 25 25

10 2 4 6 13 13 120 50 50

15 3 6 10 20 20 150 75 75

20 4 8 13 26 26 150 75 75

25 5 10 16 33 33 150 75 75

30 6 12 20 40 40 150/45* 75 75

*The high value applies to non-mixed RX-S and RX-D case, while the low value applies to mixed case.

MPMRx-S License Ratios per License Type per Conference Type

The following table lists license ratios of MPMRx-S card per conference license type per conference type in CP and

SVC mixed conferences.

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

5 0.20 0.40 0.60 1.20 1.20 12.00 5.00 5.00

10 0.20 0.40 0.60 1.30 1.30 12.00 5.00 5.00

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 12

Licenses AVC

1080p60

AVC

1080p30

AVC

HD720p3

0

AVC SD AVC CIF Audio SVC

720p

SVC

1080p

15 0.20 0.40 0.67 1.33 1.33 10.00 5.00 5.00

20 0.20 0.40 0.65 1.30 1.30 7.50 3.75 3.75

25 0.20 0.40 0.64 1.32 1.32 6.00 3.00 3.00

30 0.20 0.40 0.67 1.33 1.33 5.00 2.50 2.50

MPMRx Resource Capacity in VSW Conference

MPMRx Resource Capacity per Card per Line Rate in VSW

Following table shows per MPMRx card resource capacity per line rate in VSW conferencing mode. The numbers are

different depending on how many MPMRx media cards are used, for example, with two MPMRx media cards, the

numbers are double.

Resource Type MPMRx

VSW 2Mbps 100

VSW 4Mbps 100

VSW 6Mbps 50

ISDN 7 E1 or 9 T1 per ISDN card

Each participant connecting to a VSW conference consumes one HD720 port.

Older Codec Support

Older Codecs are still supported, and the port ratios and capacities are as below:

▪ AVC SDp60 (4CIFp60), H.263 SD, AVC CIFp60, or H.263 CIF

Equals to port ratios and capacities of AVC H.264 720p30.

▪ H.261 CIF

Equals to port ratios and capacities of AVC H.264 1080p30.

ISDN Resource Capacities

ISDN Resource Capacities per ISDN card

The following table shows the numbers of ISDN-Voice or Video participants through E1 or T1 port in different bit rates

per ISDN card. With up to two ISDN cards installed, the ISDN capacities can double.

Bit Rate

(Kbps Bonded)

Participants

(E1)

Participants

(T1)

Participant Type

64 200 92 ISDN-Voice

RealPresence Collaboration Server (RMX) 4000 System Capacities

Polycom, Inc. 13

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Polycom RealPresence RMX 4000 User manual

Polycom RealPresence RMX 4000 User manual

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