TLA6400 Series
Tektronix Logic Analyzer
ZZZ
Service Manual
xx
Revision A
www.tektronix.com
*
P077063800*
077-0638-00
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX a nd TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverto
n, OR 97077
USA
For product information, sales, service, and technical support:
In North America, c all 1-800-833-9200.
Worldwide, visit www.tektronix.com to find contacts in your area.
Warranty
Tektronix warrants that this product will be free from defects in materials and workmanship for a period o f one (1)
year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its
option, either will repair the defective product without charge for parts and labor, o r will provide a replacement
in exchange for the defective product. Parts, modules and replac ement products used by Tektronix for warranty
work may be n
ew or reconditioned to like new performance. All replaced parts, modules and products become
the property of Tektronix.
In order to o
btain service under this warranty, Customer must notify Tektronix of the defect b efore the expiration of
the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible
for packaging and shipping the defective product to the service center designated by Tektronix, with shipping
charges prepaid. Tektronix shall pay for the return o f the product to Customer if the shipment is to a location within
the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage
result
ing from attempts by personnel other than Tektronix representatives to install, repair or service the product;
b) to repair damage resulting from improper u se or connection to incompatible equipment; c) to repair any damage
or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the time or difficulty
of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TEK
TRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE
AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
[W2 – 15AUG04]
Table of Contents
General safety summary .......................................................................................... iv
Service safety summary........................................................................................... vi
Preface ............................................................................................................. vii
Manual conventions ......................................................................................... vii
Related documentation...................................................................................... vii
Introduction ......................................................................................................... 1
Product description ............................................................................................ 1
Adjustment and certification interval ........................................................................ 2
Service strategy ................................................................................................ 2
Service offerings ............................................................................................... 3
Specification and performance verification ................................................................. 4
Operating information.............................................................................................. 5
Site considerations............................................................................................. 5
Chassis ground connection ................................................................................... 6
Accessory connections ........................................................................................ 6
Operating information......................................................................................... 7
Power on the instrument ................................................................................. 7
Power off the instrument ................................................................................ 10
Maintenance........................................................................................................ 11
Service overview.............................................................................................. 11
Preventing ESD ............................................................................................... 11
Inspection and cleaning overview........................................................................... 12
Removal and installation procedures............................................................................ 14
Preparation..................................................................................................... 14
Required equipment .......................................................................................... 14
Remove the hard disk drive.................................................................................. 15
Remove the accessories pouch .............................................................................. 15
Remove the instrument covers .............................................................................. 16
Remove the front panel display ............................................................................. 16
Remove the DVD drive ...................................................................................... 17
Remove the power supply ................................................................................... 18
Remove the fans .............................................................................................. 18
Remove the computer board................................................................................. 19
Remove the acquisition board ........... ................ .......................... ................ .......... 19
Remove the interface board.................................................................................. 20
Verify proper operation....................................................................................... 20
Troubleshooting procedures ...................................................................................... 21
Check for common problems................................................................................ 21
Check the power-on diagnostics ............................................................................ 22
TLA6400 Series Service Manual i
Table of Contents
Run the extende
d diagnostics................................................................................ 22
Check the BIOS setup errror messages............... .................. .................. .................. 23
BIOS beep codes.............................................................................................. 23
Set up the controller BIOS................................................................................... 24
Operating system restore information ...................................................................... 24
Reinstall the TLA application software .................................................................... 25
Upgrade or r
estore the firmware ............................................................................ 26
Repackaging instructions ......................................................................................... 29
Packaging information ....................................................................................... 29
Shipping information......................................................................................... 29
Options.............................................................................................................. 31
Replaceable parts list.............................................................................................. 33
Parts or
dering information ................................................................................... 33
Replaceable parts list ......................................................................................... 33
Parts list........................................................................................................ 34
Index
ii TLA6400 Series Service Manual
List of Figures
Figure 1: TLA6400 series logic analyzer ........................................................................ 2
Figure 2: Accessories connections ............................................................................... 6
Figure 3: On/Standby switch location............................................................................ 8
Figure 4: Lo
gic analyzer front panel ............................................................................. 8
Figure 5: Side panel connectors .................................................................................. 9
Figure 6: Rear panel connectors ................................................................................. 10
Figure 7: Front panel cable locations............................................................................ 17
Figure 8: Instrument covers and external hardware ........................................................... 35
Figure 9: Internal components ................................................................................... 37
Figure 1
0: Computer board....................................................................................... 39
Figure 11: Interface board and acquisition boards and cables .. .................. ............................ 41
List of Tables
Table 1: Calibration and repair services ......................................................................... 3
Table 2: Environmental considerations .......................................................................... 5
Table 3: Instrument power considerations ....................................................................... 5
Table 4: Additional accessory connection information......................................................... 7
Tab
le 5: Tools required for removal and replacement procedures ........................................... 14
Table 6: Failure symptoms and possible causes................................................................ 21
Table 7: BIOS beep code information........................................................................... 23
Table 8: Parts list column descriptions.......................................................................... 33
Table 9: External parts ........................................................................................... 34
Table 10: Hard disk drive and power supply ................................................................... 36
Table 11: Mother board ........................................................................................... 38
Table 12: Interface board and acquisition b oard ............. ................................ .............. .... 40
TLA6400 Series Service Manual iii
General safety summary
General safet
ysummary
Review the fo
llowing safety precautions to avoid injury and prevent damage to
this product or any products connected to it.
To avoid pot
ential hazards, u se this product only as specified.
Only qualified personnel should perfor m service procedures.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions r
elated to operating the system.
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Connect and disconnect properly. Do not connect or disconnect probes or test
leads while they are connected to a voltage source.
Ground the product. This product is grounded through the g rounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
The inputs are not rated for connection to mains or Category II, III, or IV circuits.
Connect the probe reference lead to earth ground only.
Power disconnect. The power cord disconnects the product from the power source.
Donotblockthepowercord;itmustremain accessible to the user at all times.
Do not operate without covers. Do not operate this product with covers or panels
removed.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Avoid exposed circuitry. Do not touch exposed connections and components when
power is present.
Use proper fuse. Use only the fuse type and rating specified for this product.
iv TLA6400 Series Service Manual
General safety summary
Do not operate i
n wet/damp conditions.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry.
Provide prop
er ventilation. Refer to the manual's installation instructions for details
on installing the product so it has proper ventilation.
Terms in this manual
These terms may appear in this m anual:
WARNING.
Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION
. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the
product
These t
erms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the ma
rking.
WARNING indicates an injury hazard not immediately accessible as you
read
the marking.
CAUTION indicates a hazard to property including the product.
The following symbol(s) may appear on the product:
TLA6400 Series Service Manual v
Service safety summary
Service safet
ysummary
Only qualifie
d personnel should perform service procedures. Read this Service
safety summary and the General safety summary before performing any service
procedures.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch o ff the instrument power, then
disconnect the power cord from the mains power.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this p
roduct. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
To avoi
d electric shock, do not touch exposed connections.
vi TLA6400 Series Service Manual
Preface
Preface
This is the se
rvice manual for the TLA6400 Logic Analyzer Series products.
Read this preface to learn how this manual is structured, what conventions it uses,
andwhereyoucanfind other information related to servicing this product. Read
the Introduction following this preface for safety and other important background
information needed before using this manual for servicing this product.
Manual con
ventions
Symbols and terms related to safety appear in the Service Safety Summary found
at the beginning of this manual.
This manual refers to any field-replaceable assembly or mechanical part
specifically by its name or generically as a replaceable part. In general, a
replace
able part is any circuit board or assembly, such as the hard disk drive, or a
mechanical part, such as the I/O port connectors, that is listed in the replaceable
parts list.
Related documentation
The following list and table provide information on the related documentation
available for your Tektronix product. For additional information, refer to the
Tektronix Web site (www.tektronix.com/manuals).
Related documentation
Item Purpose
TLA Quick Start User Manuals
High-level operational overview
Online Help
In-depth operation and UI help
Installation Reference Sheets High-level installation information
Installation Manuals
Detailed first-time installation information
XYZs of Logic Analyzers
Logic analyzer basics
Declassification and Securities instructions Data security concerns specific to sanitizing
or removing memory devices from Tektronix
products
Application notes
Collection of logic analyzer application
specific notes
Product Specifications & Performance
Verification Procedures
TLA Product specifications and performance
verification procedures
TPI.NET Documentation
Detailed information for controlling the logic
analyzer using .NET
TLA6400 Series Service Manual vii
Preface
Related documentation (cont.)
Item Purpose
Field upgrade kits
Upgrade information for your logic analyzer
Optional Service Manuals Self-service documentation for modules and
mainframes
viii TLA6400 Series Service Manual
Introduction
This manual contains information needed to properly service the logic analyzer.
This introduction contains information critical to safe and effective servicing.
To prevent personal injury or damage to the logic analyzer, consider the following
requirements before attempting service:
Read the General Safety Summary and Service Safety Summary found at the
beginning of this manual.
The procedures in this manual should only be performed by a qualified service
person.
Read the Preface.
Read the Operating Information chapter.
Be sure t
o follow all warnings, cautions and notes.
Product description
The TLA
6400 Series Logic Analyzers are stand-alone logic analyzers. The
following list shows the base configurations; instrument functionality can be
upgraded via PoweFlex options purchased separately:
TLA6401–34 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz
state clock, 2 Mb record length
TLA6402–68 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz
state clock, 2 Mb record length
TLA6403–102 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz
state clock, 2 Mb record length
TLA6404–136 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz
state clock, 2 Mb record length
The logic analyzers are built on the Microsoft Windows operating system, which
allows you to install PC-compatible, third-party hardware and software on the
instrument.
The user interface operates under the Microsoft Windows operating system.
Microsoft recommends the following to make sure your instrument is protected:
Use an internet firewall.
Install operating system updates regularly.
Use up-to-date antivirus software.
TLA6400 Series Service Manual 1
Introduction
Figure 1:
TLA6400serieslogicanalyzer
Adjustment and certification interval
Generally, you should perform the procedures described in the TLA6400 Series
Logic Analyzer Product Specifications & Performance Verification Technical
Reference Manual (Tektronix part number, 077-0634-xx) once per year, or
following repairs that affect adjustment or calibration.
Servi
ce strategy
This manual supports and contains information needed for periodic maintenance
or corrective maintenance of the logic analyzer:
Supports isolation of faults to the failed circuit board or assembly level s hown
in the Replaceable Parts List.
Supports removal and replacement of those boards or assemblies.
This manual does not support component-level fault isolation and replacement.
2 TLA6400 Series Service Manual
Introduction
Service offer
ings
Tektronix provides service to cover repair under warra nty as well as other services
that are designed to meet your specific service needs.
Whether providing warranty repair service or any of the other services listed
below, Tektronix service technicians are equipped to service the logic analyzer.
Services ar
e provided at Tektronix Service Centers and on-site at your facility,
depending on your location.
Tektronix
warrants this product for one year from date of purchase. The warranty
is located behind the title page in this manual. Tektronix technicians provide
warranty service at most Tektronix service locations worldwide. The Tektronix
product catalog lists all service locations worldwide, or you can visit us on our
Customer Services World Center web site at:
Tektronix.com/Measurement/ Service
In addition to warranty repair, Tektronix Service offers calibration and other
services which provide solutions to your service needs and quality standards
compl
iance requirements.
Table 1: Calibration and repair services
Item Description
Service
Options
Tektronix Service Options can be selected at the time you purchase your
instrument. You select these options to provide the services that best
meet your service needs. T hese service options are listed on the Tektronix
Service Options page following the title page of this m anual.
Service
Agreements
If service options are not added to the instrument purchase, then service
agreements are available on an annual basis to provide calibration
services or post-warranty repair coverage. Service agreements m ay be
customized to meet special turn-around time and/or on-site requirements.
Service on
Demand
Tektronix offers calibration and repair services on a “per incident” basis
that is available with standard prices.
Self Service Tektronix supports repair to the replaceable-part level by providing for
circuit board exchange.
Use this service to reduce down-time for repair by exchanging curcuit
boards for remanufactured ones. Tektronix ships updated and tested
exchange boards. Each board comes with a 90-day service warranty.
Contact your local Tektronix service center or sales engineer for m ore information
on any of the Calibration and Repair Service just described.
TLA6400 Series Service Manual 3
Introduction
Specification
and performance verification
Refer to the TLA6400 Series Logic Analyzer Product Specifications &
Performance Verification Technical Reference Manual for a complete list of
specificatio
ns for the TLA6400 series logic analyzer products. This document is
available on the Tektronix Logic Analyzer Family Product Documentation CD
or can be downloaded from the Tektronix web site.
4 TLA6400 Series Service Manual
Operating information
Site consider
ations
Read this section before installing the logic analyzer. This section describes
operating considerations and power requirements for your logic analyzer. The
environmen
tal considerations apply to all TLA6400 series products.
Table 2: Environmental c onsiderations
Feature Description
Operating +5 °C to +40 °C
Temperature
Nonoperating
–20 °C to +60 °C
Operating 20% to 80% relative humidity, non-condensing
Humidity
Nonoperating
8% to 80% relative humidity, non-condensing
Operating To 3000 m (9843 ft.)
Altitude
Nonoperating
To 12,000 m (39,370 ft.)
CAUTION. Allow a 15.3 cm (6-in) clearance at the back and sides of the instrument
to allow proper cooling. Avoid blocking any exhaust or intake fans or vents when
usin
gtheinstrumentonacartorinaninstrumentrack. Avoidplacingloose
paper or other material near the bottom intake vents that could suck against the
instrument and block air flow. Inadequate clearances can damage the instrument.
Use the logic analyzer on a bench, in an instrument rack, or on a cart in the normal
position (on the bottom feet). The front feet extend to give a better view of the
instrument display.
Table 3: Instrument power considerations
Feature Description
V
oltage range and
frequency
100-240 VAC ±10%, 50-60 Hz ±5%
P
ower consumption
4
00 W maximum
TLA6400 Series Service Manual 5
Operating information
Chassis groun
d connection
Use the chassis ground connections to connect the grounds of the target system
(system-under-test) to the logic analyzer to verify a common ground connection
between inst
ruments.
(See Figure 2.)
CAUTION.
To reduce the risk of ground-loop noise, ground all of the instruments in the
system to t
he logic analyzer using the ground connections shown.
Accessory connections
After installing the logic analyzer in the desired location, connect the accessories
such as an external monitor, keyboard, and printer. (See Figure 2.)
Figure 2: Accessories connections
Connect additional accessories as needed. (See Table 4 on page 7.)
6 TLA6400 Series Service Manual
Operating information
Table 4 : Additi
onal accessory connection information
Item Description
Monitor
There are two d
isplay ports on the logic analyzer: V G A , and DVI-I (digital/analog out).
To change the display settings, right-click the mouse on the desktop, and select Screen Resolution.
Note that some of the display settings may not function until you connect an external monitor.
To connect a V
GA monitor to the DVI-I connector, use a VGA-to-DVI adapter. Part numbers for
accessories and options are listed at the end of this manual. If you use a nonstandard monitor, you may
need to change the Windows display settings to obtain the proper resolution.
LAN
Connect the logic analyzer to your network through the Gbit LAN connectors. R emotely control the logic
analyzer th
rough a LAN switch using a PC (loaded with the TLA application software).
Printer
The instru
ments send printer information to the USB ports. Use any of the four USB ports for your printer.
Operating information
This chapter describes the product controls and connectors of the logic a nalyzers.
Refer to the TLA Quick Start User Manual for operating information on the logic
analyzer.
CAUTION. Connecting the accessories after turning on the logic analyzer may
damage
the accessories. Connect a ccessories before applying power to the logic
analyzer.
Power on the instrument
Foll
ow these steps to power on the logic analyzer:
1. Connect the power cord to the logic analyzer.
2. If you have an external monitor, connect the power cord and turn on the
monitor.
3. Press the On/Standby switch to turn on the logic analyzer. (See Figure 3
on page 8.)
4. Wait for the logic analyzer to complete the power-on self tests.
TLA6400 Series Service Manual 7
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