Tektronix TLA6400 Series User manual

TLA6400 Series

Tektronix Logic Analyzer

ZZZ

Service Manual

xx

Revision A

www.tektronix.com

*

P077063800*

077-0638-00

or suppliers, and are protected by national copyright laws and international treaty provisions.

Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication

supersedes that in all previously published material. Speciﬁcations and price change privileges reserved.

TEKTRONIX a nd TEK are registered trademarks of Tektronix, Inc.

Contacting Tektronix

Tektronix, Inc.

14150 SW Karl Braun Drive

P.O. Box 500

Beaverto

n, OR 97077

USA

For product information, sales, service, and technical support:

In North America, c all 1-800-833-9200.

Worldwide, visit www.tektronix.com to ﬁnd contacts in your area.

Warranty

Tektronix warrants that this product will be free from defects in materials and workmanship for a period o f one (1)

year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its

option, either will repair the defective product without charge for parts and labor, o r will provide a replacement

in exchange for the defective product. Parts, modules and replac ement products used by Tektronix for warranty

work may be n

ew or reconditioned to like new performance. All replaced parts, modules and products become

the property of Tektronix.

In order to o

btain service under this warranty, Customer must notify Tektronix of the defect b efore the expiration of

the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible

for packaging and shipping the defective product to the service center designated by Tektronix, with shipping

charges prepaid. Tektronix shall pay for the return o f the product to Customer if the shipment is to a location within

the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping

charges, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate

maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage

result

ing from attempts by personnel other than Tektronix representatives to install, repair or service the product;

b) to repair damage resulting from improper u se or connection to incompatible equipment; c) to repair any damage

or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modiﬁed or

integrated with other products when the effect of such modiﬁcation or integration increases the time or difﬁculty

of servicing the product.

THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY

OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

TEK

TRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE

AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.

TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,

OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS

ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

[W2 – 15AUG04]

Table of Contents

General safety summary .......................................................................................... iv

Service safety summary........................................................................................... vi

Preface ............................................................................................................. vii

Manual conventions ......................................................................................... vii

Related documentation...................................................................................... vii

Introduction ......................................................................................................... 1

Product description ............................................................................................ 1

Adjustment and certiﬁcation interval ........................................................................ 2

Service strategy ................................................................................................ 2

Service offerings ............................................................................................... 3

Speciﬁcation and performance veriﬁcation ................................................................. 4

Operating information.............................................................................................. 5

Site considerations............................................................................................. 5

Chassis ground connection ................................................................................... 6

Accessory connections ........................................................................................ 6

Operating information......................................................................................... 7

Power on the instrument ................................................................................. 7

Power off the instrument ................................................................................ 10

Maintenance........................................................................................................ 11

Service overview.............................................................................................. 11

Preventing ESD ............................................................................................... 11

Inspection and cleaning overview........................................................................... 12

Removal and installation procedures............................................................................ 14

Preparation..................................................................................................... 14

Required equipment .......................................................................................... 14

Remove the hard disk drive.................................................................................. 15

Remove the accessories pouch .............................................................................. 15

Remove the instrument covers .............................................................................. 16

Remove the front panel display ............................................................................. 16

Remove the DVD drive ...................................................................................... 17

Remove the power supply ................................................................................... 18

Remove the fans .............................................................................................. 18

Remove the computer board................................................................................. 19

Remove the acquisition board ........... ................ .......................... ................ .......... 19

Remove the interface board.................................................................................. 20

Verify proper operation....................................................................................... 20

Troubleshooting procedures ...................................................................................... 21

Check for common problems................................................................................ 21

Check the power-on diagnostics ............................................................................ 22

TLA6400 Series Service Manual i

Table of Contents

Run the extende

d diagnostics................................................................................ 22

Check the BIOS setup errror messages............... .................. .................. .................. 23

BIOS beep codes.............................................................................................. 23

Set up the controller BIOS................................................................................... 24

Operating system restore information ...................................................................... 24

Reinstall the TLA application software .................................................................... 25

Upgrade or r

estore the ﬁrmware ............................................................................ 26

Repackaging instructions ......................................................................................... 29

Packaging information ....................................................................................... 29

Shipping information......................................................................................... 29

Options.............................................................................................................. 31

Replaceable parts list.............................................................................................. 33

Parts or

dering information ................................................................................... 33

Replaceable parts list ......................................................................................... 33

Parts list........................................................................................................ 34

Index

ii TLA6400 Series Service Manual

List of Figures

Figure 1: TLA6400 series logic analyzer ........................................................................ 2

Figure 2: Accessories connections ............................................................................... 6

Figure 3: On/Standby switch location............................................................................ 8

Figure 4: Lo

gic analyzer front panel ............................................................................. 8

Figure 5: Side panel connectors .................................................................................. 9

Figure 6: Rear panel connectors ................................................................................. 10

Figure 7: Front panel cable locations............................................................................ 17

Figure 8: Instrument covers and external hardware ........................................................... 35

Figure 9: Internal components ................................................................................... 37

Figure 1

0: Computer board....................................................................................... 39

Figure 11: Interface board and acquisition boards and cables .. .................. ............................ 41

List of Tables

Table 1: Calibration and repair services ......................................................................... 3

Table 2: Environmental considerations .......................................................................... 5

Table 3: Instrument power considerations ....................................................................... 5

Table 4: Additional accessory connection information......................................................... 7

Tab

le 5: Tools required for removal and replacement procedures ........................................... 14

Table 6: Failure symptoms and possible causes................................................................ 21

Table 7: BIOS beep code information........................................................................... 23

Table 8: Parts list column descriptions.......................................................................... 33

Table 9: External parts ........................................................................................... 34

Table 10: Hard disk drive and power supply ................................................................... 36

Table 11: Mother board ........................................................................................... 38

Table 12: Interface board and acquisition b oard ............. ................................ .............. .... 40

TLA6400 Series Service Manual iii

General safety summary

General safet

ysummary

Review the fo

llowing safety precautions to avoid injury and prevent damage to

this product or any products connected to it.

To avoid pot

ential hazards, u se this product only as speciﬁed.

Only qualiﬁed personnel should perfor m service procedures.

While using this product, you may need to access other parts of a larger system.

Read the safety sections of the other component manuals for warnings and

cautions r

elated to operating the system.

To avoid ﬁre or personal

injury

Use proper power cord. Use only the power cord speciﬁed for this product and

certiﬁed for the country of use.

Connect and disconnect properly. Do not connect or disconnect probes or test

leads while they are connected to a voltage source.

Ground the product. This product is grounded through the g rounding conductor

of the power cord. To avoid electric shock, the grounding conductor must be

connected to earth ground. Before making connections to the input or output

terminals of the product, ensure that the product is properly grounded.

Observe all terminal ratings. To avoid ﬁre or shock hazard, observe all ratings

and markings on the product. Consult the product manual for further ratings

information before making connections to the product.

The inputs are not rated for connection to mains or Category II, III, or IV circuits.

Connect the probe reference lead to earth ground only.

Power disconnect. The power cord disconnects the product from the power source.

Donotblockthepowercord;itmustremain accessible to the user at all times.

Do not operate without covers. Do not operate this product with covers or panels

removed.

Do not operate with suspected failures. If you suspect that there is damage to this

product, have it inspected by qualiﬁed service personnel.

Avoid exposed circuitry. Do not touch exposed connections and components when

power is present.

Use proper fuse. Use only the fuse type and rating speciﬁed for this product.

iv TLA6400 Series Service Manual

General safety summary

Do not operate i

n wet/damp conditions.

Do not operate in an explosive atmosphere.

Keep product surfaces clean and dry.

Provide prop

er ventilation. Refer to the manual's installation instructions for details

on installing the product so it has proper ventilation.

Terms in this manual

These terms may appear in this m anual:

WARNING.

Warning statements identify conditions or practices that could result

in injury or loss of life.

CAUTION

. Caution statements identify conditions or practices that could result in

damage to this product or other property.

Symbols and terms on the

product

These t

erms may appear on the product:

DANGER indicates an injury hazard immediately accessible as you read

the ma

rking.

WARNING indicates an injury hazard not immediately accessible as you

read

the marking.

CAUTION indicates a hazard to property including the product.

The following symbol(s) may appear on the product:

TLA6400 Series Service Manual v

Service safety summary

Service safet

ysummary

Only qualiﬁe

d personnel should perform service procedures. Read this Service

safety summary and the General safety summary before performing any service

procedures.

Do not service alone. Do not perform internal service or adjustments of this

product unless another person capable of rendering ﬁrst aid and resuscitation is

present.

Disconnect power. To avoid electric shock, switch o ff the instrument power, then

disconnect the power cord from the mains power.

Use care when servicing with power on. Dangerous voltages or currents may exist

in this p

roduct. Disconnect power, remove battery (if applicable), and disconnect

test leads before removing protective panels, soldering, or replacing components.

To avoi

d electric shock, do not touch exposed connections.

vi TLA6400 Series Service Manual

Preface

This is the se

rvice manual for the TLA6400 Logic Analyzer Series products.

Read this preface to learn how this manual is structured, what conventions it uses,

andwhereyoucanﬁnd other information related to servicing this product. Read

the Introduction following this preface for safety and other important background

information needed before using this manual for servicing this product.

Manual con

ventions

Symbols and terms related to safety appear in the Service Safety Summary found

at the beginning of this manual.

This manual refers to any ﬁeld-replaceable assembly or mechanical part

speciﬁcally by its name or generically as a replaceable part. In general, a

replace

able part is any circuit board or assembly, such as the hard disk drive, or a

mechanical part, such as the I/O port connectors, that is listed in the replaceable

parts list.

Related documentation (cont.)

Item Purpose

Field upgrade kits

Upgrade information for your logic analyzer

Optional Service Manuals Self-service documentation for modules and

mainframes

viii TLA6400 Series Service Manual

Introduction

This manual contains information needed to properly service the logic analyzer.

This introduction contains information critical to safe and effective servicing.

To prevent personal injury or damage to the logic analyzer, consider the following

requirements before attempting service:

Read the General Safety Summary and Service Safety Summary found at the

beginning of this manual.

The procedures in this manual should only be performed by a qualiﬁed service

person.

Read the Preface.

Read the Operating Information chapter.

Be sure t

o follow all warnings, cautions and notes.

Product description

The TLA

6400 Series Logic Analyzers are stand-alone logic analyzers. The

following list shows the base conﬁgurations; instrument functionality can be

upgraded via PoweFlex options purchased separately:

TLA6401–34 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz

state clock, 2 Mb record length

TLA6402–68 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz

state clock, 2 Mb record length

TLA6403–102 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz

state clock, 2 Mb record length

TLA6404–136 channel logic analyzer, with 40 ps MagniVu timing, 333 MHz

state clock, 2 Mb record length

The logic analyzers are built on the Microsoft Windows operating system, which

allows you to install PC-compatible, third-party hardware and software on the

instrument.

The user interface operates under the Microsoft Windows operating system.

Microsoft recommends the following to make sure your instrument is protected:

Use an internet ﬁrewall.

Install operating system updates regularly.

Use up-to-date antivirus software.

TLA6400 Series Service Manual 1

Introduction

Figure 1:

TLA6400serieslogicanalyzer

Adjustment and certiﬁcation interval

Generally, you should perform the procedures described in the TLA6400 Series

Logic Analyzer Product Speciﬁcations & Performance Veriﬁcation Technical

Reference Manual (Tektronix part number, 077-0634-xx) once per year, or

following repairs that affect adjustment or calibration.

Servi

ce strategy

This manual supports and contains information needed for periodic maintenance

or corrective maintenance of the logic analyzer:

Supports isolation of faults to the failed circuit board or assembly level s hown

in the Replaceable Parts List.

Supports removal and replacement of those boards or assemblies.

This manual does not support component-level fault isolation and replacement.

2 TLA6400 Series Service Manual

Introduction

Service offer

ings

Tektronix provides service to cover repair under warra nty as well as other services

that are designed to meet your speciﬁc service needs.

Whether providing warranty repair service or any of the other services listed

below, Tektronix service technicians are equipped to service the logic analyzer.

Services ar

e provided at Tektronix Service Centers and on-site at your facility,

depending on your location.

Tektronix

warrants this product for one year from date of purchase. The warranty

is located behind the title page in this manual. Tektronix technicians provide

warranty service at most Tektronix service locations worldwide. The Tektronix

product catalog lists all service locations worldwide, or you can visit us on our

Customer Services World Center web site at:

Tektronix.com/Measurement/ Service

In addition to warranty repair, Tektronix Service offers calibration and other

services which provide solutions to your service needs and quality standards

compl

iance requirements.

Table 1: Calibration and repair services

Item Description

Service

Options

Tektronix Service Options can be selected at the time you purchase your

instrument. You select these options to provide the services that best

meet your service needs. T hese service options are listed on the Tektronix

Service Options page following the title page of this m anual.

Service

Agreements

If service options are not added to the instrument purchase, then service

agreements are available on an annual basis to provide calibration

services or post-warranty repair coverage. Service agreements m ay be

customized to meet special turn-around time and/or on-site requirements.

Service on

Demand

Tektronix offers calibration and repair services on a “per incident” basis

that is available with standard prices.

Self Service Tektronix supports repair to the replaceable-part level by providing for

circuit board exchange.

Use this service to reduce down-time for repair by exchanging curcuit

boards for remanufactured ones. Tektronix ships updated and tested

exchange boards. Each board comes with a 90-day service warranty.

Contact your local Tektronix service center or sales engineer for m ore information

on any of the Calibration and Repair Service just described.

TLA6400 Series Service Manual 3

Introduction

Speciﬁcation

and performance veriﬁcation

Refer to the TLA6400 Series Logic Analyzer Product Speciﬁcations &

Performance Veriﬁcation Technical Reference Manual for a complete list of

speciﬁcatio

ns for the TLA6400 series logic analyzer products. This document is

available on the Tektronix Logic Analyzer Family Product Documentation CD

or can be downloaded from the Tektronix web site.

4 TLA6400 Series Service Manual

Operating information

Site consider

ations

Read this section before installing the logic analyzer. This section describes

operating considerations and power requirements for your logic analyzer. The

environmen

tal considerations apply to all TLA6400 series products.

Table 2: Environmental c onsiderations

Feature Description

Operating +5 °C to +40 °C

Temperature

Nonoperating

–20 °C to +60 °C

Operating 20% to 80% relative humidity, non-condensing

Humidity

Nonoperating

8% to 80% relative humidity, non-condensing

Operating To 3000 m (9843 ft.)

Altitude

Nonoperating

To 12,000 m (39,370 ft.)

CAUTION. Allow a 15.3 cm (6-in) clearance at the back and sides of the instrument

to allow proper cooling. Avoid blocking any exhaust or intake fans or vents when

usin

gtheinstrumentonacartorinaninstrumentrack. Avoidplacingloose

paper or other material near the bottom intake vents that could suck against the

instrument and block air ﬂow. Inadequate clearances can damage the instrument.

Use the logic analyzer on a bench, in an instrument rack, or on a cart in the normal

position (on the bottom feet). The front feet extend to give a better view of the

instrument display.

Table 3: Instrument power considerations

Feature Description

V

oltage range and

frequency

100-240 VAC ±10%, 50-60 Hz ±5%

P

ower consumption

4

00 W maximum

TLA6400 Series Service Manual 5

Operating information

Chassis groun

d connection

Use the chassis ground connections to connect the grounds of the target system

(system-under-test) to the logic analyzer to verify a common ground connection

between inst

ruments.

(See Figure 2.)

CAUTION.

To reduce the risk of ground-loop noise, ground all of the instruments in the

system to t

he logic analyzer using the ground connections shown.

Accessory connections

After installing the logic analyzer in the desired location, connect the accessories

such as an external monitor, keyboard, and printer. (See Figure 2.)

Figure 2: Accessories connections

Connect additional accessories as needed. (See Table 4 on page 7.)

6 TLA6400 Series Service Manual

Operating information

Table 4 : Additi

onal accessory connection information

Item Description

Monitor

There are two d

isplay ports on the logic analyzer: V G A , and DVI-I (digital/analog out).

To change the display settings, right-click the mouse on the desktop, and select Screen Resolution.

Note that some of the display settings may not function until you connect an external monitor.

To connect a V

GA monitor to the DVI-I connector, use a VGA-to-DVI adapter. Part numbers for

accessories and options are listed at the end of this manual. If you use a nonstandard monitor, you may

need to change the Windows display settings to obtain the proper resolution.

LAN

Connect the logic analyzer to your network through the Gbit LAN connectors. R emotely control the logic

analyzer th

rough a LAN switch using a PC (loaded with the TLA application software).

Printer

The instru

ments send printer information to the USB ports. Use any of the four USB ports for your printer.

Operating information

This chapter describes the product controls and connectors of the logic a nalyzers.

Refer to the TLA Quick Start User Manual for operating information on the logic

analyzer.

CAUTION. Connecting the accessories after turning on the logic analyzer may

damage

the accessories. Connect a ccessories before applying power to the logic

analyzer.

Power on the instrument

Foll

ow these steps to power on the logic analyzer:

1. Connect the power cord to the logic analyzer.

2. If you have an external monitor, connect the power cord and turn on the

monitor.

3. Press the On/Standby switch to turn on the logic analyzer. (See Figure 3

on page 8.)

4. Wait for the logic analyzer to complete the power-on self tests.

TLA6400 Series Service Manual 7

Operating information

Figure 3: On/Standby switch location

Front panel c ontrols

Use the front-panel controls to operate most of the logic analyzer. (See Figure 4.)

Figure 4 : Logic analyzer front panel

8 TLA6400 Series Service Manual

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