Xerox Impika Reference Owner's manual

Brand: Xerox

Model: Impika Reference

Type: Owner's manual

Xerox

Wide Format 7742 Scan

Solution

User Guide

Document version 1.0

May 2014

, and Xerox and Design

are

trademarks of Xerox Corporation in the United States and/or other countries.

BR9918

Table of Contents

1 Product Overview.......................................................................................1-1

Product Software Tools Overview..................................................................................1-1

Scanner Components.........................................................................................................1-1

Front View..................................................................................................................1-1

Rear View...................................................................................................................1-2

Scanner Panel...........................................................................................................1-3

Powering On/Off...................................................................................................................1-3

Loading Documents............................................................................................................1-3

Opening and Closing the Scanner.................................................................................1-4

To Open the Scanner..........................................................................................................1-5

To Close the Scanner..........................................................................................................1-5

Media Exit Deflectors.........................................................................................................1-6

2 Maintenance...............................................................................................2-1

Cleaning the Machine........................................................................................................2-1

Cleaning the Scanner.........................................................................................................2-2

Scanner Setup.......................................................................................................................2-5

Normalization..........................................................................................................2-5

Auto Stitch Alignment..........................................................................................2-6

3 Problem Solving.........................................................................................3-1

General Problems.................................................................................................................3-1

Problems during Scanning................................................................................................3-2

Scanner Jam Message.......................................................................................................3-3

Document Jam......................................................................................................................3-3

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Wide Format 7742 Scan Solution

User Guide

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User Guide

Table of Contents

Product Overview

The Xerox

Wide Format 7742 Scan Solution scans images in conjunction with a software

tool that is used to control the machine’s scan jobs.

Product Software Tools Overview

Instructions for scanning and copying are located in the appropriate documentation

for the tool that is being used to control the scanner. Refer to the documentation for

the appropriate tool.

Scanner Components

This section describes the main components of the Xerox

Wide Format 7742 Scan

Solution.

Front View

Table 1. Machine Components (Front View)

FunctionComponentNum.

Load original here, face up.Scanner Feed-in Shelf1

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FunctionComponentNum.

Lift the Scanner Lid to clean the main roller

and sensors or to remove a paper jam.

Scanner Lid2

Rear View

Table 2. Machine Components (Rear View)

FunctionComponentNum.

Switches the scanner power on/off. (Also

called the Standby switch.)

Power Switch1

Connects the scanner to the power outlet.Power Cord2

Connects the scanner to the external

device.

USB Connection3

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Product Overview

Scanner Panel

The Scanner Panel consists of the following components:

Table 3. Scanner panel buttons

DescriptionNameItem

The orange light indicates an error or that the scanner is in Power Save

mode. For error information, check the software UI.

Status Indicat-

or Light

During scanning, press the Stop button on the Scanner Panel to stop

the scanner and abort a scan.

Stop2

Displays the sensed document size. If the size does not appear correct,

then perform and procedures. (Refer to Cleaning the Scanner and Nor-

malization.)

LCD Screen3

Press the Power button to turn the power on. (The Power Switch at the

rear of the scanner must also be in the ON position.)

Power4

Press the Forward button to advance a document forward.Forward5

Press the Back button to rewind a scanned document back toward the

user.

Back6

Powering On/Off

The scanner is equipped with a Power Switch on the rear of the machine. The Power

Switch switch must be in the On position to switch the scanner power on and off.

Use the green Power button on the Scanner Panel to switch the scanner power on.

Loading Documents

To minimize wasted media due to image quality defects, properly loading the original

document is emphasized.

You may load documents to be center-justified or to align with the left justification line.

Load image side face up into the scanner. Take notice of feeding the document evenly

so both left and right sides enter simaltaneously. The scanner has a feed detection

mechanism. Insert the document quickly to ensure that it is grasped and pulled into the

scanner.

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Product Overview

Note

Look for the No Paper Zone symbol for the left- and right-hand boundaries. Documents

loaded in these areas may become damaged and any image passing over these areas

will not scan.

Note

Also notice the left justification line. Any image in this area will be missing in the output.

Should the document skew while feeding, clean the internal scanner areas according to

the Maintenance procedure.

Width: 152 mm

Length: 152 mm

Minimum document size

111.6 cmMaximum document width

2 mmMaximum document thickness

106.7 cmMaximum scan width

Depends on file format and software application.

Refer to scanner software documentation.

Maximum scan length

Opening and Closing the Scanner

The scanner has a single part lid that opens toward the back of the scanner. Opening

the lid provides access to the scanner Contact Image Sensors and Main Roller, allowing

them to be inspected or cleaned.

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Product Overview

To Open the Scanner

1. With both hands, depress the lid latches at either end of the Scanner Lid.

2. Lift the lid up and away from you. The lid can support itself in the fully open position.

Note

Opening the Scanner Lid reveals the white, solid main roller, feed rollers, pinch rollers,

and Contact Image Sensor (CIS). Refer to the Maintenance chapter for details on

cleaning these areas.

To Close the Scanner

With both hands, grasp each side of the Scanner Lid and lower it while pushing in the

lid latches on the underside of either end. Ensure that each side clicks into the locked

position by pressing firmly on both ends of the Scanner Lid.

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Product Overview

Media Exit Deflectors

The Media Exit Deflectors are designed to allow an original document to be deflected

back toward the front of the scanner as it exits the scanner, rather than downward into

the Paper Catch Basket.

Media Exit Deflectors

Insert each of the three Media Exit Deflectors into the corresponding slots along the

upper edge of the rear of the scanner. Ensure that they are inserted fully into the slots

and that they do not block the document exit opening. This is easy to overlook when

installing them.

Note

If the Media Exit Deflectors are improperly installed, document feed jams will occur, as

the document cannot exit the opening.

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Product Overview

Maintenance

This chapter describes how to clean the scanner.

Cleaning the Machine

Do not use cleaning agents other than water and a neutral detergent on the machine

exterior. Use only a water-dampened lint-free cloth or clean, dry, lint-free cloth on the

interior scanner rollers and sensors.

Warning

To reduce the risk of electric shock, power off the machine before cleaning.

Caution

Do not use benzene, paint thinner, other volatile liquids on the machine. These substances

may discolor, deform, or crack covers.

Caution

Cleaning the machine with an excessive amount of water may cause the machine to

malfunction and/or damage documents during printing.

1. Power off the machine as directed in Powering On/Off in the Product Overview chapter.

2. Gently wipe only the exterior surfaces of the scanner with a damp, soft cloth.

Note

You may apply a small amount of neutral detergent to the damp cloth to remove

stubborn soiling on the machine exterior.

Caution

Do not use detergent on the interior parts. Doing so could cause the scanner to

malfunction. For information on cleaning the scanner parts, see Cleaning the Scanner

in this chapter.

3. Dry the cleaned surfaces with a soft, lint-free cloth.

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4. After all cleaned surfaces are dry, power on the machine as directed in Powering

On/Off in the Product Overview chapter.

Cleaning the Scanner

The scanner and its components need to be cleaned on a regular basis to ensure optimal

performance.

Note

The Scanner Setup procedure (Normalization and Auto Stitch Alignment) should follow

cleaning the scanner. This is generally done by a System Administrator. Refer to the

software documentation for these procedures.

Table 4. Rear of scanner

DescriptionItem

Power On/Off switch1

Power cord2

USB connection3

1. Press the On/Off switch behind the scanner to turn it to the Off position.

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Maintenance

2. Remove the power to the scanner by removing the Power Cord.

3. With both hands, depress the lid latches on either end of the underside of the scanner

Lid.

4. Lift the lid up and away from you. The lid can support itself in the fully open position.

Table 5. Scanner areas

DescriptionItem

Pinch Rollers (These 24 rollers are located on the underside of the Scanner Lid.)1

Feed Rollers (These 12 rollers are located below the Scanner Lid.)2

Main Roller (This is the long, white roller.)3

Contact Image Sensor (This sensor runs the length of the underside of the Scanner

Lid.)

Original Sensors (The four sensors are located below the Scanner Lid between Feed

Rollers. Two sensors are positioned approximately 152 mm from the right end, and

two are positioned about midway between the left and right ends of the scanner.)

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Maintenance

5. Wipe the Main Roller with a clean, water-dampened cloth, turning the roller as you

clean it.

6. Wipe the Contact Image Sensor with a clean, dry, lint-free cloth. If the Scanner

Contact Image Sensor (CIS) becomes dirty, image quality defects such as black lines

or streaks may appear on scanned images.

7. Wipe the Pinch Rollers and Feed Rollers with a water-dampened cloth.

8. Wipe the four Original Sensors with a dry cotton swab.

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Maintenance

9. With both hands grasp each side of the Scanner Lid and lower it while depressing

the lid latches on the underside of either end. Ensure that each side clicks into the

locked position by pressing firmly on both ends.

10. Replace the Power Cord to restore power to the scanner.

11. Press the On/Off switch behind the scanner to turn it to the On position.

Note

Ensure the areas are fully dry before scanning.

Scanner Setup

Normalization

The Contact Image Sensor (CIS) can be sensitive to variations in room temperature. For

best results, the scanner should be normalized on a regular basis. Normalization should

be performed whenever image uniformity is visibly changing across the sensor boundaries.

This can happen when the scanner is first installed or if the scanner is exposed to a

temperature change. The scanner should also be normalized after cleaning it according

to the scanner maintenance procedure. (Refer to Cleaning the Scanner.)

For detailed normalization instructions, see the documentation for the software that

controls the scanner. Generally a System Administrator performs this task. The calibration

target that came with the scanner is used to perform normalization.

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Maintenance

Auto Stitch Alignment

The Auto Stitch function minimizes internal stitch artifacts and is generally performed

by a System Administrator. The calibration target provided with the scanner is used to

perform this task.

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Maintenance

Problem Solving

This chapter describes problems that may occur with the scanner and the recommended

solutions.

General Problems

This section describes problems that may occur with the scanner and the troubleshooting

procedures to solve the problems.

If the scanner does not work properly after you perform the troubleshooting

recommended in the pages below, then contact your Xerox Service Representative.

If you think a problem is occurring with the scanner, check the Status Indicator Light

and the following table.

Warning

The scanner contains precision measuring equipment and uses a high-voltage power

supply. Never open or remove scanner covers that are secured with screws unless

specifically instructed to do so, because high-voltage components can cause electric

shock. Do not attempt to alter the scanner or change the parts because it may result in

fire or smoke.

Table 6. General Problems

RemedyError

• Open the scanner and check for and remove paper fragments.

• Reboot the system to see if that corrects the problem.

• If the condition does not improve, contact your Xerox Service

Representative.

It is not possible to insert

originals

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RemedyError

• Check for and remove loose pieces of media from inside the

scanner.

• Verify that the document is not curled, folded, wrinkled, or torn.

• Verify that the document is feeding correctly. Remove the doc-

ument and restart the job if necessary.

• Verify that suitable media is being used. Use only documents

printed on paper recommended by your Xerox Service Repres-

entative.

Jams occur frequently

• Press the green Power button to exit Power Save mode.

• Follow the specific instructions regarding faults or errors in the

software documentation.

• If the condition does not improve, contact your Xerox Service

Representative.

Status indicator light is lit.

Problems during Scanning

The following helps you solve problems encountered during scanning. Also refer to the

software documentation.

Table 7. Problems during Scanning

RemedySymptoms

• Open and close the scanner.

• Reboot the scanner and rescan.

Document doesn’t feed into

the scanner.

Make sure the document is at least 152 mm wide by 152 mm

long. Refer to Loading Documents.

Document doesn’t feed into

the scanner.

Make sure the scanning area is clean, and whenever it is soiled,

clean the Contact Image Sensor and scanner area.

The scanned image is dirty.

• Make sure the scanning area is clean, and whenever it is soiled,

clean the Contact Image Sensor and scanner area.

• Perform the normalization procedure. Refer to Normalization.

The scanned image has

black lines.

Verify that the document is inserted correctly, and if necessary,

correctly insert the document, with the edge of the document

aligned with the document guide.

The scanned images are

skewed.

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Problem Solving

RemedySymptoms

• Check if the document has folds or is curled. If so, flatten out

the document and rescan.

• Check if the document has shiny tape at the lead edge. If so,

reorient the document and rescan.

• Check if the lead edge of the document is damaged. If so, re-

orient the document and rescan.

• Make sure the document is the right size. The minimum size

is 152 mm wide x 152 mm long.

• Make sure the document is a usable media type.

Document often jams.

Flatten out the curl and scan the document again.A corner of the document is

folded.

• Clean the Main Roller. Refer to Cleaning the Scanner.

• Perform the normalization procedure. Refer to Normalization.

The scanned image contains

gray bars outside of the

document size.

• Clean the Main Roller. Refer to Cleaning the Scanner.

• Perform the normalization procedure. Refer to Normalization.

Gray marks show up in the

scanned image as stripes.

Scanner Jam Message

The Scanner Panel has a Forward Feed button and Reverse Feed button to assist with

releasing misfed documents. This is the preferred method of removing the document

from the scanner if the scanned document is not jammed (bunched up) but has simply

stopped. If the scanner stops but is not jammed and the software gives a scanner jam

message, do the following:

1. Press the Stop button on the Scanner Panel.

2. Press the Forward or Reverse button to remove the document from the scanner.

Document Jam

If the document becomes jammed in the scanner, the machine stops and an error

message displays on the screen. Clear the jammed document according to the instructions

displayed, and then reload the document.

Note

The scanner jam message remains on the screen until you clear the jam.

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Problem Solving

The scanner has a single part lid that opens toward the back of the scanner. Opening

the Scanner Lid provides access to the document jam.

1. With both hands, depress the lid latches on either end of the underside of the Scanner

Lid. The lid can support itself in the fully open position.

2. Lift the lid up and away from you. The lid can support itself in the fully open position.

Note

Opening the Scanner Lid reveals the white, solid main roller, feed rollers, pinch rollers,

and Contact Image Sensor (CIS). See the Maintenance chapter for details on cleaning

these areas.

3. Remove the jammed document.

4. With both hands, grasp each side of the Scanner Lid and lower it while pushing in

the lid latches on either end of the underside of Scanner Lid. Ensure that each side

clicks into the locked position by pressing firmly on both ends.

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Problem Solving

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Xerox Impika Reference Owner's manual

Xerox Impika Reference Owner's manual

Xerox Impika Reference Owner's manual

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