H3C MSR 20-40 Installation guide

H3C MSR 20 Series Routers

Installation Manual

(v1.00)

MSR 20-20

MSR 20-21

MSR 20-40

BOM: 3104A10S

www.3Com.com

Part Number: 10016319 Rev. AA

August 2007

3Com Corporation

350 Campus Drive

Marlborough, MA

USA 01752-3064

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be provided to you.

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GET THE LATEST DOCUMENTATION

AND SOFTWARE FOR YOUR

H3C ROUTER

Thank you for purchasing an H3C MSR 20 Series router. As part of our

commitment to help you get the most out of your H3C network equipment, we

offer updated documentation and software on our website.

n

In addition to this Installation Guide, a detailed User Guide, Configuration Guide,

and a Command Reference Guide are also available on the 3Com website.

To obtain the most up-to-date user documentation and operating software for the

MSR 20 Series router, point your web browser to: www.3Com.com and select

the “Support and Registration” link.

Please note that you must register your router to receive software upgrades. To

register, point your web browser to eSupport.3Com.com.

Español Una versión en español de esta guía se encuentra disponible en nuestra página

Web. Visite www.3Com.com, seleccione “Support and Registration” y presione el

vínculo “Software Downloads”.

Português Para obter a versão em português deste guia, visite nosso site www.3Com.com,

selecione “Support and Registration” e clique no link “Software Downloads”.

4 GET THE LATEST DOCUMENTATION AND SOFTWARE FOR YOUR H3C ROUTER

CONTENTS

GET THE LATEST DOCUMENTATION AND SOFTWARE FOR YOUR

H3C R

OUTER

ABOUT THIS GUIDE

Conventions 7

Related Documentation 8

1 OVERVIEW

Introduction 9

Router Model and Structure 9

Generic Modules 15

2 INSTALLATION PREPARATIONS

3 INSTALLATION

Installation Process 21

Installing the Cabinet 22

Installing the Router 22

Installing Generic Modules 24

Connecting the PGND Wire 24

Connecting the Power Cord 25

Connecting the Console Terminal 26

Fixed Interfaces 27

Interface Card Module 30

Installation and Uninstall of the Slide Rail on MSR 20-40 Router 30

Verifying Installation 31

4 STARTUP AND CONFIGURATION

Startup 33

Configuration Fundamentals 37

5 SOFTWARE MAINTENANCE

Introduction 41

BootROM Menu 43

Upgrading BootROM Through Serial Port 48

Upgrading Application Program Through Serial Port 51

Upgrading Application Program Through Ethernet Interface 51

Maintaining Application Program and Configuration Through Command Lines 54

Maintaining Application Program and Configuration File 59

Dealing with Router Password Loss 61

Backing up and Restoring BootROM 62

6 HARDWARE MAINTENANCE

Preparing Tools 63

Opening/Closing Chassis Cover 63

Internal Structure 65

Installing/Removing CF Card 66

Replacing Memory Bar 67

Installing/Removing ESM/VCPM Card 69

7 TROUBLESHOOTING

Troubleshooting the Power System 71

Troubleshooting the Configuration System 71

Troubleshooting Application Software Upgrade 72

ABOUT THIS GUIDE

This guide describes the H3C MSR 20 Series Routers and how to install hardware,

configure and boot software, and maintain software and hardware. This guide

also provides troubleshooting and support information for your router.

This guide is intended for qualified service personnel who are responsible for

configuring, using, and managing the routers. It assumes a working knowledge of

local area network (LAN) operations and familiarity with communication protocols

that are used to interconnect LANs.

n

Always download the release notes for your product from the 3Com World Wide

Web site and check for the latest updates to software and product

documentation: http://www.3Com.com

Conventions Table 1 lists icon conventions that are used throughout this guide.

Table 2 lists text conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

n

Information note Information that describes important features or

instructions.

c

Caution Information that alerts you to potential loss of data

or potential damage to an application, system, or

device.

w

Warning Information that alerts you to potential personal

injury.

Table 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the

screen.

Keyboard key names If you must press two or more keys simultaneously, the key

names are linked with a plus sign (+), for example:

Press Ctrl+Alt+Del

The words “enter” and “type” When you see the word “enter” in this guide, you must type

something, and then press Return or Enter. Do not press

Return or Enter when an instruction simply says “type.”

8 ABOUT THIS GUIDE

The following manuals offer additional information necessary for managing your

MSR 20 Series router:

■ H3C MSR 20/30/50 Series Routers Configuration Guide — Describes how to

operate the router. It includes sections about getting started, system

management, interface, link layer protocol, network protocol, routing protocol,

multicast protocol, security, VPN, reliability, QoS, dial-up and VoIP, as well as

acronyms used in the manual.

■ H3C MSR 20/30/50 Series Routers Command Reference Guide — Provides a

detailed description of the operating commands. It includes sections about

getting started, system management, interface, link layer protocol, network

protocol, routing protocol, multicast protocol, security, VPN, reliability, QoS,

dial-up and VoIP, as well as a command index.

■ H3C MSR 20/30/50 Series Routers Interface Card and Interface Module

Manual — Covers the pinouts, function, interface attributes, panels, and LEDs

of all interface cards and modules available with the router.

■ LMR Series Routers Cable Manual — Describes the pinouts of the cables

available for LMR series routers.

■ Release Notes — Contains the latest information about your product. If

information in this guide differs from information in the release notes, use the

information in the Release Notes.

These documents are available in Adobe Acrobat Reader Portable Document

Format (PDF) on the CD-ROM that accompanies your router or on the 3Com

World Wide Web site: http://www.3Com.com

Words in italics Italics are used to:

Emphasize a point.

Denote a new term at the place where it is defined in the

text.

Identify menu names, menu commands, and software

button names.

Examples:

From the Help menu, select Contents.

Click OK.

Words in bold Boldface type is used to highlight command names. For

example, “Use the display user-interface command

to...”

Tabl e 2 Text Conventions

Convention Description

1

OVERVIEW

Introduction H3C MSR 20 Series Routers were self-developed by Hangzhou H3C Technologies

Co., Ltd. for use on enterprise-level networks. Depending on the network size,

MSR 20 Series Routers can be either core routers on small and medium enterprise

networks, or access routers for network branches on some large-sized enterprise

networks. Therefore, MSR 20 Series Routers are suitable for the application on the

carrier-level networks, such as telecom management networks and billing

networks. MSR 20 Series Routers adopt modular design and provide a wide range

of optional smart interface cards (SICs). The MSR-20, MSR 20-21 and MSR 20-40

are available with AC-powered units.

Currently, the H3C MSR 20 series includes the following models:

■ MSR 20-20

■ MSR 20-21

■ MSR 20-40

Router Model and

Structure

The H3C MSR 20 Series Routers include MSR 20-20, MSR 20-21, and MSR 20-40.

These three models are similar in chassis structure and layout. All of them can be

put on the tabletop and can be mounted in 19-inch standard racks. The following

subsections will give you more details about these three models.

Fixed Interface

Interface Card

Table 1 H3C MSR 20-20/20-21/20-40 Routers Interface Description

Item MSR 20-20 MSR 20-21 MSR 20-40

Fixed

interface

Console 1 1 1

AUX 1 1 1

USB 1 1 1

FE Two FE interfaces Two FE interfaces Two FE interfaces

FE switching

interface

0 8 0

Table 2 Interface card description of H3C MSR 20-20/20-21/20-40 Routers

Item MSR 20-20 MSR 20-21 MSR 20-40

External

module

SIC module 2 SICs 2 SICs 4 SICs

10 CHAPTER 1: OVERVIEW

Processor and Memory

n

■ BootROM stores bootstrap.

■ The memory is used to store the communication data between the system and

the CPU when the system is running.

■ The CF card is used to store the software system and configuration file. The CF

card LED blinks when the system is reading/writing data from/to the CF card. In

this case, do not remove the CF card, otherwise hardware and software

damage may occur.

Other Hardware

Specifications

Internal

module

ESM module 1 1 2

VCPM module 0 0 1

VPM strip 0 0 2

Tabl e 2 Interface card description of H3C MSR 20-20/20-21/20-40 Routers

Item MSR 20-20 MSR 20-21 MSR 20-40

Tabl e 3 Processor and memory description of H3C MSR 20-20/20-21/20-40 Routers

Item MSR 20-20 MSR 20-21 MSR 20-40

Processor PowerPC PowerPC PowerPC

BootROM 4 MB 4 MB 4 MB

Memory SDRAM

Default: 128 MB

Max: 384 MB

SDRAM

Default: 128 MB

Max: 384 MB

SDRAM

Default: 128 MB

Max: 384 MB

CF Flash Default: 256 MB

Max: 1 GB

Default: 256 MB

Max: 1 GB

Default: 256 MB

Max: 1 GB

Tabl e 4 Other specifications description of H3C MSR 20-20/20-21/20-40 Routers

Item

MSR 20-20

Description

MSR 20-21

Description

MSR 20-40

Description

Dimensions (H x W x

D)

(excluding feet and

rack-mounting ear)

44.2 × 360 × 287.1

mm (1.74 × 14.17 ×

11.3 in.)

44.2 × 360 × 287.1

mm (1.74 × 14.17 ×

11.3 in.)

44.2 × 442 × 407.1 mm

(1.74 × 17.4 × 16.02

in.)

Weight 3.4 kg (7.5 lb.) 3.4 kg (7.5 lb.) 5.4 kg (11.9 lb.)

AC input Rated voltage: 100

VAC to 240 VAC;

50/60 Hz

Rated voltage: 100

VAC to 240 VAC;

50/60 Hz

Rated voltage: 100 VAC

to 240 VAC; 50/60 Hz

Max power 54 W 54 W 100 W

Operating

temperature

0°C to 40°C (32°F to

104°F)

0°C to 40°C (32° F to

104°F)

0°C to 40°C (32°F to

104°F)

Relative humidity

(non-conducting)

5% to 90% 5% to 90% 5% to 90%

Router Model and Structure 11

H3C MSR 20-20 Router Appearance

1 Front view

Figure 1 Front view of H3C MSR 20-20 router

2 Rear view

Figure 2 Rear view of MSR 20-20 router

Panel LEDs

The following table gives the features of H3C MSR 20-20 router LEDs:

(1) Power LED (PWR) (2) System LED (SYS)

(3) ESM LED (ESM)

(3)(2)(1)

(1) SIC slot2 (2) SIC slot1

(3) Grounding terminal (4) Power receptacle

(5) Power switch (6) Fixed Ethernet port0 (LAN0)

(7) Fixed Ethernet interface 1 (LAN1) (8) Console port (CON)

(9) Auxiliary port (AUX) (10) USB interface

(11) CF card LED (12) CF card interface

Table 5 Front panel LEDs description of MSR 20-20 router

LED Description

PWR Power LED:

ON means power is on.

OFF means power is off.

SYS System operating LED:

Green and fast blinking means the system is booting.

Green and slow blinking means the system is operating normally.

Yellow and fast blinking means the system is malfunctioning.

Steady OFF means the system does not operate normally.

(1) (2)

(7)(4)(3)

(5) (6) (8) (9) (10) (11) (12)

12 CHAPTER 1: OVERVIEW

H3C MSR 20-21 Router Appearance

1 Front view

Figure 3 Front view of H3C MSR 20-21

2 Rear view

Figure 4 Rear view of H3C MSR 20-21

ESM ESM module LED:

Green and slow blinking means the system is booting.

Green means ESM card is operation normally.

Yellow means ESM card is malfunctioning.

Steady OFF means no ESM card is present.

Tabl e 6 Rear panel LEDs of H3C MSR 20-20 Router

LED Description

LINK OFF means no link is present.

ON means a link is present.

ACT OFF means no data is being transmitted or received.

Blinking means data is being transmitted or received.

CF Steady green means a CF card is present.

Green and blinking means the CF card is reading/writing data. To

prevent data corruption, do not remove the running CF card.

Steady yellow means the present CF card is malfunctioning.

Steady OFF means no CF card is present or the present CF card

cannot be identified by the system.

Tabl e 5 Front panel LEDs description of MSR 20-20 router

LED Description

(1) Power LED (PWR) (2) System LED (SYS)

(3) ESM LED (ESM)

(3)(2)(1)

(12)(11)(10)(9)(8)(6)(5)

(3) (4) (7)

(1) (2)

(13)

Router Model and Structure 13

Panel LEDs

The following table gives the features of H3C MSR 20-21 router LEDs:

(1) SIC slot2 (2) SIC slot1

(3) Grounding terminal (4) Power receptacle

(5) Power switch (6) Fixed Ethernet port0 (LAN0)

(7) Fixed Ethernet port1 (LAN1) (8) Console port (CON)

(9) Auxiliary port (AUX) (10) USB interface

(11) CF card LED (12) CF card interface

(13) Fixed L2 switching port (LAN2LAN9)

Table 7 Front panel LEDs description of H3CMSR 20-21 router

LED Description

PWR Power LED:

ON means power is on.

OFF means power is off.

SYS System operating LED:

Green and fast blinking means the system is booting.

Green and slow blinking means the system is operating normally.

Yellow and fast blinking means the system is malfunctioning.

Steady OFF means the system does not operate normally.

ESM ESM module LED:

Green and slow blinking means the system is booting.

Steady green means ESM card is operation normally.

Steady yellow means ESM card is malfunctioning.

Steady OFF means no ESM card is present.

Table 8 The rear panel LEDs of H3C MSR 20-21 Router

LED Description

LINK OFF means no link is present.

ON means a link is present.

ACT OFF means no data is being transmitted or received.

Blinking means data is being transmitted or received.

CF Steady green means a CF card is present.

Green and blinking means the CF card is reading/writing data. To

prevent data corruption, do not remove the running CF card.

Steady yellow means the present CF card is malfunctioning.

Steady OFF means no CF card is present or the present CF card

cannot be identified by the system.

14 CHAPTER 1: OVERVIEW

H3C MSR 20-40 Router Appearance

1 Front view

Figure 5 Front view of H3C MSR 20-40

2 Rear view

Figure 6 Rear view of H3C MSR 20-40

Panel LEDs

The description of LEDs on MSR 20-40 router is as follows:

(1) Power LED (POWER) (2) System LED (SYSTEM)

(3) Console port (CONSOLE) (4) Auxiliary port (AUX)

(5) USB interface (6) CF card

(7) CF card LED (8) Power receptacle

(9) Power switch

(1)

(2)(4)

(3)

(5)(6)(7)

(8)(9)

(1) FE interface 0 (2) FE interface 1

(3) SIC slot1 (4) SIC slot2

(5) SIC slot3 (6) SIC slot4

(7) Grounding terminal (8) VCPM LED

(9) VPM0 LED (10) VPM1 LED

(11) ESM0 LED (12) ESM1 LED

Tabl e 9 Front panel LEDs description of H3C MSR 20-40 router

LED Description

PWR Power LED:

ON means the circuit board supplies power normally.

OFF means the circuit board does not supply power.

(6) (5)

(3)(4)

(1)

(2)

(7)

(9)

(10)

(8) (11)

(12)

Generic Modules 15

Generic Modules The MSR 20 series is available with generic modules such as SIC interface card and

ESM. For detailed information about interface cards, refer to H3C MSR 20/30/50

Series Routers Interface Card and Interface Module Manual.

SIC and DSIC Interface

Cards

MSR series routers adopt modular design and support a wide range of optional

SIC/DSIC interface cards, providing various interfaces, such as

synchronous/asynchronous serial interface, Ethernet interface, E1/T1, ISDN BRI/PRI,

ADSL, audio interface, and Layer 2 switching interface, and so on.

n

■ For an H3C MSR 20-40 router, 4FSW/1FEA/1GEC/1ADSL/1ADSL-I can only be

installed in Slot 2 or Slot 4.

SYS Hardware system operation LED:

Blinking means the system is operating normally.

Steady ON or steady OFF means the system does not operate

normally.

CF CF card LED:

Steady green means the CF card is in place, and can be identified

by the router.

Blinking green means the CF card is being accessed and cannot

be removed.

Steady yellow means the CF card is in place, but cannot be

identified by the router.

OFF means no CF card is inserted or the CF card cannot be

identified.

Table 10 Rear panel LEDs description of MSR 20-40 router

LED Description

LINK OFF means no link is present.

ON means a link is present.

ACT OFF means no data is being transmitted or received.

Blinking means data is being transmitted or received.

ESM0 to 1 OFF means no ESM is in the ESMx slot.

Steady green means an ESM is in the ESMx slot and operates

normally.

Steady yellow means an ESM is in the ESMx slot but does not

operate normally.

VCPM OFF means no VCPM is in the slot.

Steady green means a VCPM is in the slot and operates normally.

Steady yellow means a VCPM is in the slot but does not operate

normally.

VPM0 to 1 OFF means no VPM is in the VPMx slot.

Steady green means a VPM is in the VPMx slot and operates

normally.

Steady yellow means a VPM is in the VPMx slot but does not

operate normally.

Table 9 Front panel LEDs description of H3C MSR 20-40 router

LED Description

16 CHAPTER 1: OVERVIEW

■ Currently, MSR 20 series routers do not support PoE and regard SIC-4FSW-POE

and DSIC-9FSW-POE (if used) as only ordinary Layer 2 switching modules.

ESM Module

■ High-performance network data encryption ESM module (ESM-ANDE)

■ Standard network data encryption ESM module (ESM-SNDE)

ESM module supports IPSec and by using hardware encryption expedites IP packet

encryption. The use of hardware encryption/decryption and hashing operation

allows the router to encrypt packets with high performance and reliability.

The encryption card is optional. On a router installed with an encryption card, the

main control board functions to route IP packets and implement

encryption-enabled VPN, while the encryption card functions to encrypt packets.

VPM and VCPM Module VPM (Voice Processing Module) functions to implement the encryption/decryption,

EC and CNG of voices.

VCPM (Voice Co-Processing Module) processes the voice data in combination with

VPM.

■ Voice co-processing module (RT-VCPM)

■ 8-channel voice processing module (RT-VPM8)

■ 16-channel voice processing module (RT-VPM16)

■ 24-channel voice processing module (RT-VPM24)

■ 32-channel voice processing module (RT-VPM32)

n

VPM/VCPM is only available on MSR 20-40.

Table 11 Encryption card attributes

Attribute Description

Protocol IPsec

Hardware encryption algorithm Key algorithms: DES, 3DES, AES

Authentication algorithms:

HMAC-MD5-96, HMAC-SHA-1-96

2

INSTALLATION PREPARATIONS

Requirements on

Environment

H3C MSR 20 Series must be used indoors. To ensure the normal operation and

prolong their service life, the following requirements for installation site must be

met.

Requirements on

Temperature/Humidity

To ensure the normal operation and prolong their service life, certain requirements

on temperature and humidity in the equipment room shall be met. If the relative

humidity is too high, the insulation materials in it will deteriorate easily or even

lead to electric leakage. Sometimes this will result in change to the mechanical

performance of the materials and rusting of the metal components. If the relative

humidity is too low, the fastening screw will become loosen due to shrinkage of

the isolation spacer. In an environment with dry climate, static electricity may be

produced, putting the CMOS of the router to risk. High temperature is of the

greatest risk: for it will significantly degrade the router’s reliability, speed up aging

process of the insulating materials, and shorten the service life of the router.

The requirements on the temperature and humidity for MSR 20 Series are shown

in the following table:

Requirements on

Cleanness

Dust is harmful to the safe operation of the Router. Dust on the chassis may result

in static absorption, thus causing poor contact of the metal connection

components or points. Especially under the condition of low indoor humidity, dust

is easier to be absorbed.

The requirements on the dust concentration and diameter are shown in the

following table:

Besides the dust specifications, the equipment room of the Router should also

meet the rigorous requirements for the content of salt, acid and sulfide. These

harmful gases could accelerate the metal erosion and aging process of some parts.

The specific limits of these harmful gases as SO

2

, H

2

S, NO

2

, NH

3

and CI

2

are given

in the following table.

Table 12 Temperature/humidity requirements in the equipment room

Temperature Relative Humidity

0°C to 40°C (32°F to 104°F) 5% to 90% (non-conducting)

Table 13 Limitation on dust content in equipment room

Diameter (μm) 0.5 1 3 5

Concentration

(particle/m

3

)

1.4 × 107 7 × 105 2.4 × 105 1.3 × 105

18 CHAPTER 2: INSTALLATION PREPARATIONS

Requirements on

Electrostatic Discharge

Prevention

Although many antistatic considerations have been given to H3C MSR 20 Series,

damage to the router’s circuit or even the whole equipment may still happen when

the static electricity exceeds the tolerance threshold.

In the communication network to which the routers are connected, static

induction mainly comes from two aspects: external electric fields such as outdoor

high voltage power line or thunder and internal environment like flooring

materials or the whole equipment structure. Thus, the following should be

considered to safeguard the equipment against ESD.

■ Make sure that the equipment and the floor are well grounded.

■ The equipment room is dust-proof.

■ Maintain an appropriate humidity and temperature.

■ Wear an ESD-preventive wrist strap and uniform when contacting the circuit

board.

■ Place the uninstalled circuit board on the antistatic workbench, with its face

upward, or put it into the static shielding bag.

■ When observing or removing the uninstalled circuit board, please touch the

edge of the circuit board, and avoid contacting the devices on it.

Requirements on

Electromagnetic

Environments

The interference sources, no matter where they come from, affect the routers with

capacitance coupling, inductance coupling, radiation of electromagnetic wave,

common impedance (including the grounding system) or conducting line (power

line, signal line and transmission line etc.). So the following should be considered:

■ Take effective measures to prevent the power system from being interfered

with by the power grid system.

■ Use an earthing system or lightning protection grounding different from that

for the power supply equipment and keep them as far as possible.

■ Keep the router far away from the radio launcher, radar launcher, and

high-frequency devices working in high current.

■ Use electromagnetic shielding when necessary.

Requirements on

Preventing Lightning

Although many measures have been taken to protect H3C MSR 20 Series from

lightning, if the lightning intensity exceeds a certain range, damage to the router

may still happen. To protect the router from lightning better, the following should

be considered:

■ Ensure the PGND wire of the chassis is well grounded.

■ Ensure the ground point of the socket of AC power supply is well grounded.

Table 14 Harmful limits in equipment room

Gas Max (mg/m

3

)

SO

2

0.2

H

2

S 0.006

NH

3

0.05

CI

2

0.01

19

■ To enhance the lightning protection capability of the power supply, a lightning

arrester could be installed at the input end of the power supply.

■ As for the signal line outdoors to which the interface modules of H3C MSR 20

series routers are connected, such as ISDN line, telephone line, E1/T1 line, etc, a

special lightning arrester should be installed at the input end of the signal line

to enhance the lightning protection capability.

Checking the Rack When installing H3C MSR 20 Series Routers, observe the following:

■ There is spacing reserved at the air inlet and outlet in the router so as to

facilitate the radiation of the router cabinet.

■ Make sure that the rack has a good ventilation system.

■ Make sure that the rack is sturdy enough to support the weight of the device

and the installation accessories.

■ Make sure that the rack is well-grounded.

Safety Precautions Routers play a key role in data communications network. Please pay attention to

the following:

w

Warning: It indicates that this operation is incorrect and may seriously damage

the router or endanger the operator. Please follow the correct operation

procedures for sake of safety.

c

Caution: It indicates that during the installation and usage of the router, the

operation needs attention. If this operation is performed incorrectly, it might affect

the operation of the router.

When installing or working on the router, you are recommended to:

■ Keep the router far away from the heat sources and water/liquid.

■ Make sure that the router has been correctly grounded.

■ Wear an ESD-preventive wrist strap in installation and maintenance, making

sure that the strap has good skin contact.

■ Do not hot swap the interface modules and interface cards of the router.

■ Do not hot swap any cable.

■ Correctly connect the interface cable for the router. Do not connect the

telephone cable (including the ISDN cable) to the AUX port or the console port.

■ Use laser with caution. Do not directly stare into apertures or fiber-optic

connectors that emit laser radiation.

■ Adopt uninterrupted power supply (UPS).

Installation Tools and

Meters and Equipment

Tools

■ Phillips screwdriver

■ Straight screwdriver

■ ESD-preventive twist strap

20 CHAPTER 2: INSTALLATION PREPARATIONS

Cables

■ PGND wire and power cord

■ Console cable

■ Optional cables

Meters and equipment

■ Hub or LAN switch

■ Console terminal (it could be a PC)

■ Equipment related to the selected modules

■ Multimeter

c

CAUTION: H3C MSR 20 series are not shipped with any installation tools, meters,

or devices.

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H3C MSR 20-40 Installation guide

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H3C MSR 20-40 Installation guide

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