RAM 1500 Classic Owner's manual

`

RAM 1500 CLASSIC

2020 OWNER’S MANUAL

20_DS_OM_EN_USC

SECOND EDITION V1

Whether it is providing information about specific product features, taking a tour through your

vehicle’s heritage, knowing what steps to take following an accident or scheduling your next

appointment, we know you will find the app an important extension of your Ram vehicle.

Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App

Store

®

or Google Play

®

Store and enter the search keyword “ram toolbox” (U.S. residents only).

2020 RAM 1500 CLASSIC

RAMTRUCKS.COM (U.S.) RAMTRUCK.CA (CANADA)

Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

DOWNLOAD A FREE ELECTRONIC COPY OF

THE MOST UP-TO-DATE OWNER’S MANUAL,

UCONNECT AND WARRANTY BOOKLET

OWNERS.MOPAR.CA

CANADA

MOPAR.COM/OM

U.S.

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway

motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,

phthalates, and lead, which are known to the State of California to cause cancer and birth defects

or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the

engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash

your hands frequently when servicing your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and

personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the

road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle

is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you

find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit

the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common

questions.

Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit

www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.

DRIVING AND ALCOHOL

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously

impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with

a designated non-drinking driver, call a cab, a friend or use public transportation.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may

also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and

equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or

make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling

1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect

manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting

www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

WARNING

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower

and your judgment is impaired when you have been drinking. Never drink and then drive.

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

1 INTRODUCTION.............................................................................................................................. 9

2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 95

4 SAFETY .......................................................................................................................................... 118

5 STARTING AND OPERATING ............................................................................................... 167

6 IN CASE OF EMERGENCY ...................................................................................................... 211

7 SERVICING AND MAINTENANCE ....................................................................................... 241

8 TECHNICAL SPECIFICATIONS ............................................................................................286

9 MULTIMEDIA ..............................................................................................................................293

10 CUSTOMER ASSISTANCE .....................................................................................................344

11 INDEX .............................................................................................................................................348

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INTRODUCTION

INTRODUCTION ........................................................9

HOW TO USE THIS MANUAL ................................ 10

Essential Information.......................................10

Symbols.............................................................10

VAN CONVERSIONS/CAMPERS........................... 10

CONSUMER INFORMATION — TRUCK-CAMPER

LOADING................................................................. 10

WARNINGS AND CAUTIONS ................................ 12

VEHICLE MODIFICATIONS/ALTERATIONS.......... 12

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED ................ 13

KEYS ....................................................................... 14

Key Fobs ...........................................................14

IGNITION SWITCH .................................................. 17

Ignition Node Module (IGNM) — If Equipped ..17

Key-In-Ignition Reminder .................................17

REMOTE START — IF EQUIPPED .......................... 17

How To Use Remote Start................................17

Remote Start Abort Message ..........................18

To Enter Remote Start Mode...........................18

To Exit Remote Start Mode Without

Driving The Vehicle ..........................................18

To Exit Remote Start Mode And Drive

The Vehicle .......................................................18

Remote Start Comfort Systems —If Equipped....18

General Information.........................................19

SENTRY KEY............................................................19

Key Programming ............................................20

Replacement Keys ...........................................20

General Information.........................................20

VEHICLE SECURITY ALARM ..................................20

To Arm The System ..........................................21

To Disarm The System.....................................21

Rearming Of The System .................................21

Security System Manual Override...................21

DOORS ....................................................................21

Manual Door Locks ..........................................21

Power Door Locks — If Equipped.....................22

Keyless Enter-N-Go — Passive Entry —

If Equipped .......................................................23

Automatic Door Locks —If Equipped...............25

Child-Protection Door Lock..............................25

SEATS ......................................................................26

Manual Front Seat Adjustment .......................26

Manual Rear Seat Adjustment........................27

Power Driver Seat Adjustment —If Equipped..27

Power Passenger Seat Adjustment —

If Equipped........................................................29

Heated Seats — If Equipped............................29

Ventilated Seats — If Equipped .......................30

Plastic Grocery Bag Retainers

(Regular Cab Models) ......................................31

HEAD RESTRAINTS ............................................... 31

Front Head Restraint Adjustment ...................31

Rear Head Restraint Adjustment....................31

Front Head Restraint Removal........................32

Rear Head Restraint Removal.........................32

STEERING WHEEL ................................................ 33

Tilt Steering Column.........................................33

Heated Steering Wheel — If Equipped ...........33

DRIVER ADJUSTABLE PEDALS —IF EQUIPPED ....34

MIRRORS ............................................................... 35

Inside Day/Night Mirror — If Equipped ..........35

Automatic Dimming Mirror — If Equipped .....35

Automatic Dimming Mirror With Rear View

Camera Display — If Equipped .......................35

Outside Mirrors ................................................36

Driver's Outside Automatic Dimming Mirror —

If Equipped .......................................................36

Power Mirrors — If Equipped ..........................36

Power Folding Outside Mirrors For

Standard And Trailer Tow —If Equipped .........37

Trailer Towing Mirrors —If Equipped ..............38

Heated Mirrors — If Equipped .........................38

Tilt Side Mirrors In Reverse — If Equipped .....38

Illuminated Vanity Mirror — If Equipped .........38

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EXTERIOR LIGHTS ................................................. 39

Multifunction Lever ..........................................39

Headlight Switch...............................................39

Headlights.........................................................40

Daytime Running Lights (DRLs) —

If Equipped........................................................40

High/Low Beam Switch....................................40

Automatic High Beam Headlamp Control —

If Equipped........................................................40

Flash-To-Pass....................................................41

Automatic Headlights — If Equipped...............41

Parking Lights And Panel Lights......................41

Headlights On With Wipers (Available With

Automatic Headlights Only) .............................41

Headlight Delay ................................................42

Lights-On Reminder..........................................42

Fog Lights — If Equipped .................................42

Turn Signals......................................................42

Lane Change Assist — If Equipped..................42

Cargo Light With Bed Lights — If Equipped ....42

Battery Saver ....................................................43

INTERIOR LIGHTS ................................................. 43

Courtesy Lights — If Equipped .........................43

Illuminated Approach ......................................45

WINDSHIELD WIPERS AND WASHERS .............. 45

Windshield Wipers............................................45

Rain Sensing Wipers — If Equipped ...............46

CLIMATE CONTROLS .............................................47

Manual Climate Control Overview ..................47

Automatic Climate Control Overview ..............55

Automatic Temperature Control (ATC) —

If Equipped .......................................................62

Operating Tips .................................................62

WINDOWS ..............................................................63

Power Windows — If Equipped .......................63

Wind Buffeting .................................................65

POWER SUNROOF — IF EQUIPPED......................65

Opening Sunroof ..............................................66

Closing Sunroof ................................................66

Wind Buffeting .................................................66

Sunshade Operation ........................................66

Pinch Protect Feature ......................................67

Sunroof Maintenance ......................................67

Ignition Off Operation.......................................67

HOOD .......................................................................67

To Open The Hood............................................67

To Close The Hood ...........................................67

TAILGATE.................................................................68

Opening.............................................................68

Closing ..............................................................68

GARAGE DOOR OPENER — IF EQUIPPED .......... 68

Before You Begin Programming HomeLink® ... 69

Programming A Rolling Code...........................69

Programming A Non-Rolling Code...................70

Canadian/Gate Operator Programming .........71

Using HomeLink® ............................................72

Security .............................................................72

Troubleshooting Tips........................................72

General Information.........................................72

INTERNAL EQUIPMENT ......................................... 73

Storage .............................................................73

Electrical Power Outlets...................................78

Cigar Lighter And Ash Receiver — If Equipped..80

Power Inverter — If Equipped .........................80

Auxiliary Switches — If Equipped ....................80

PICKUP BOX .......................................................... 81

RAMBOX — IF EQUIPPED...................................... 81

RamBox Integrated Box Side Storage Bins ....82

Locking And Unlocking RamBox......................83

RamBox Safety Warning..................................83

Bed Extender — If Equipped ............................83

Bed Rail Tie-Down System — If Equipped ......86

EASY-OFF TAILGATE.............................................. 88

Disconnecting The Rear Camera Or Remote

Keyless Entry —If Equipped .............................88

Removing The Tailgate ....................................88

Locking Tailgate ...............................................89

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TRI-FOLD TONNEAU COVER — IF EQUIPPED ...... 89

Tri-Fold Tonneau Cover Removal ....................89

Tri-Fold Tonneau Cover Installation ................91

Tri-Fold Tonneau Cover Cleaning ....................94

GETTING TO KNOW YOUR

INSTRUMENT PANEL

BASE INSTRUMENT CLUSTER .............................. 95

Base Instrument Cluster Descriptions............96

PREMIUM INSTRUMENT CLUSTER ...................... 97

Premium Instrument Cluster Descriptions .....98

INSTRUMENT CLUSTER DISPLAY ........................ 99

Instrument Cluster Display Controls ...............99

Oil Life Reset ................................................. 100

Display Menu Items ...................................... 100

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction

Actions — If Equipped ................................... 106

Instrument Cluster Display Programmable

Features......................................................... 108

WARNING LIGHTS AND MESSAGES................. 109

Red Warning Lights....................................... 109

Yellow Warning Lights................................... 111

Yellow Indicator Lights.................................. 114

Green Indicator Lights .................................. 115

White Indicator Lights ................................... 116

Blue Indicator Lights ..................................... 116

ONBOARD DIAGNOSTIC SYSTEM — OBD II ..... 116

Onboard Diagnostic System

(OBD II) Cybersecurity ................................... 116

EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS.......................................................... 117

SAFETY

SAFETY FEATURES.............................................. 118

Anti-Lock Brake System (ABS) ..................... 118

Electronic Brake Control (EBC) System ...... 119

AUXILIARY DRIVING SYSTEMS.......................... 126

Tire Pressure Monitoring System (TPMS).... 126

OCCUPANT RESTRAINT SYSTEMS ...................129

Occupant Restraint Systems Features ....... 129

Important Safety Precautions ...................... 129

Seat Belt Systems ........................................ 130

Supplemental Restraint Systems (SRS) ...... 138

Child Restraints............................................. 146

Transporting Pets ......................................... 163

SAFETY TIPS ........................................................164

Transporting Passengers.............................. 164

Exhaust Gas................................................... 164

Safety Checks You Should Make Inside

The Vehicle ................................................... 164

Periodic Safety Checks You Should Make

Outside The Vehicle ...................................... 166

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STARTING AND OPERATING

STARTING THE ENGINE ......................................167

Automatic Transmission ............................... 167

Tip Start Feature ........................................... 167

AutoPark — Rotary Gear Selector Only......... 167

If Engine Fails To Start ................................. 169

Cold Weather Operation

(Below –22°F Or −30°C) ............................ 169

After Starting.................................................. 169

ENGINE BLOCK HEATER — IF EQUIPPED..........169

ENGINE BREAK-IN RECOMMENDATIONS ........170

PARKING BRAKE ................................................170

AUTOMATIC TRANSMISSION..............................171

Key Ignition Park Interlock — If Equipped.... 172

Brake/Transmission Shift Interlock System .. 172

Eight-Speed Automatic Transmission .......... 172

FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ........................................................177

Four-Position Electronically Shifted

Transfer Case ................................................ 177

LIMITED-SLIP DIFFERENTIAL ............................ 180

FUEL SAVER TECHNOLOGY — 5.7L ENGINES

ONLY (IF EQUIPPED) ........................................... 180

POWER STEERING .............................................. 180

Electric Power Steering ................................ 180

SPEED CONTROL ................................................ 181

To Activate ..................................................... 181

To Set A Desired Speed ................................ 182

To Vary The Speed Setting............................ 182

To Accelerate For Passing ........................... 182

To Resume Speed......................................... 183

To Deactivate................................................. 183

PARKSENSE REAR PARK ASSIST —

IF EQUIPPED ........................................................ 183

ParkSense Sensors....................................... 183

ParkSense Warning Display ......................... 184

ParkSense Display ........................................ 184

Enabling And Disabling ParkSense.............. 185

Service The ParkSense Rear Park Assist

System ........................................................... 185

Cleaning The ParkSense System ................. 186

ParkSense System Usage Precautions........ 186

PARKSENSE FRONT AND REAR

PARK ASSIST .......................................................187

ParkSense Sensors....................................... 187

ParkSense Warning Display ......................... 188

ParkSense Display ........................................ 188

Enabling And Disabling Front And/

Or Rear ParkSense........................................ 189

Service The ParkSense Park Assist System ...190

Cleaning The ParkSense System ................. 190

ParkSense System Usage Precautions........ 190

PARKVIEW REAR BACK UP CAMERA ..............191

REFUELING THE VEHICLE — GAS ENGINE .......193

Loose Fuel Filler Cap Message ................... 194

VEHICLE LOADING ..............................................194

Gross Vehicle Weight Rating (GVWR) ......... 194

Payload .......................................................... 194

Gross Axle Weight Rating (GAWR)................ 194

Tire Size ......................................................... 194

Rim Size......................................................... 194

Inflation Pressure.......................................... 194

Curb Weight................................................... 194

Loading .......................................................... 194

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TRAILER TOWING ................................................195

Common Towing Definitions......................... 195

Trailer Hitch Type and Maximum Trailer

Weight ............................................................ 198

Trailer Towing Weights (Maximum Trailer

Weight Ratings) ............................................ 198

Trailer And Tongue Weight ........................... 198

Towing Requirements .................................. 199

Towing Tips ................................................... 203

SNOWPLOW ........................................................204

RECREATIONAL TOWING (BEHIND

MOTORHOME, ETC.) ...........................................205

Towing This Vehicle Behind Another Vehicle....205

Recreational Towing — Two-Wheel

Drive Models.................................................. 206

Recreational Towing — Four-Wheel

Drive Models.................................................. 206

DRIVING TIPS .......................................................209

Driving On Slippery Surfaces ....................... 209

Driving Through Water ................................. 209

Off-Road Driving Tips..................................... 210

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ........................ 211

ASSIST AND SOS MIRROR — IF EQUIPPED ..... 211

General Information...................................... 214

FUSES ................................................................... 215

Power Distribution Center............................. 215

BULB REPLACEMENT ......................................... 221

Replacement Bulbs....................................... 221

Replacing Exterior Bulbs............................... 223

JACKING AND TIRE CHANGING ........................ 225

Jack Location................................................. 225

Removal Of Jack And Tools .......................... 225

Removing The Spare Tire.............................. 227

Preparations For Jacking .............................. 228

Jacking Instructions ...................................... 229

To Stow The Flat Or Spare ............................ 231

Reinstalling The Jack And Tools................... 232

JUMP STARTING ................................................. 233

Preparations For Jump Start ........................ 233

Jump Starting Procedure .............................. 234

IF YOUR ENGINE OVERHEATS .......................... 235

MANUAL PARK RELEASE — 8 - SPEED

TRANSMISSION ...................................................236

FREEING A STUCK VEHICLE ..............................237

TOWING A DISABLED VEHICLE .........................238

Two-Wheel Drive Models .............................. 239

Four-Wheel Drive Models ............................. 239

Emergency Tow Hooks — If Equipped.......... 240

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ..................................................................240

EVENT DATA RECORDER (EDR).........................240

SERVICING AND MAINTENANCE

SCHEDULED SERVICING.....................................241

Maintenance Plan......................................... 242

ENGINE COMPARTMENT ....................................245

3.6L Engine ................................................... 245

5.7L Engine .................................................. 246

Checking Oil Level — Gas Engine ................ 247

Adding Washer Fluid..................................... 247

Maintenance-Free Battery ........................... 247

Pressure Washing ......................................... 248

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DEALER SERVICE ................................................248

Engine Oil — Gas Engine .............................. 248

Engine Oil Filter ............................................. 250

Engine Air Cleaner Filter .............................. 250

Air Conditioner Maintenance ....................... 251

Accessory Drive Belt Inspection ................... 254

Body Lubrication............................................ 255

Windshield Wiper Blades.............................. 255

Exhaust System ............................................ 257

Cooling System ............................................. 258

Brake System ............................................... 261

Automatic Transmission .............................. 262

Rear Axle And 4x4 Front Driving Axle

Fluid Level ..................................................... 263

Transfer Case ............................................... 263

HOISTING .............................................................264

TIRES .....................................................................264

Tire Safety Information ................................ 264

Tires — General Information ........................ 272

Tire Types....................................................... 275

Spare Tires — If Equipped............................. 276

Wheel And Wheel Trim Care ........................ 278

Tire Chains and Traction Devices ................ 279

Tire Rotation Recommendations ................ 279

DEPARTMENT OF TRANSPORTATION UNIFORM

TIRE QUALITY GRADES ...................................... 280

Treadwear...................................................... 280

Traction Grades............................................. 280

Temperature Grades..................................... 281

STORING THE VEHICLE ...................................... 281

BODYWORK ......................................................... 281

Protection From Atmospheric Agents .......... 281

Body And Underbody Maintenance.............. 281

Preserving The Bodywork ............................. 282

INTERIORS .......................................................... 283

Seats And Fabric Parts ................................. 283

Plastic And Coated Parts .............................. 284

Leather Parts................................................. 285

Glass Surfaces ............................................. 285

TECHNICAL SPECIFICATIONS

IDENTIFICATION DATA........................................ 286

Vehicle Identification Number...................... 286

BRAKE SYSTEM .................................................. 286

WHEEL AND TIRE TORQUE SPECIFICATIONS.. 286

Torque Specifications ................................... 286

FUEL REQUIREMENTS ........................................287

3.6L Engine ................................................... 287

5.7L Engine ................................................... 287

Reformulated Gasoline ................................ 288

Materials Added To Fuel............................... 288

Gasoline/Oxygenate Blends......................... 288

Do Not Use E-85 In Non-Flex Fuel Vehicles.. 288

CNG And LP Fuel System Modifications...... 289

MMT In Gasoline ........................................... 289

Fuel System Cautions ................................... 289

Carbon Monoxide Warnings ......................... 289

FLUID CAPACITIES ..............................................290

FLUIDS AND LUBRICANTS .................................291

Engine ........................................................... 291

Chassis ......................................................... 292

MULTIMEDIA

UCONNECT SYSTEMS .........................................293

CYBERSECURITY .................................................293

UCONNECT SETTINGS .........................................294

Customer Programmable Features —

Uconnect 3 Settings...................................... 294

Customer Programmable Features —

Uconnect 4C/4C NAV Settings..................... 306

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SAFETY AND GENERAL INFORMATION ............318

Safety Guidelines .......................................... 318

UCONNECT 3.0.....................................................319

Introduction ................................................... 319

Radio Mode ................................................... 320

Media Mode................................................... 322

Phone Mode .................................................. 323

UCONNECT 3 WITH 5-INCH DISPLAY ................325

Introduction ................................................... 325

Radio Mode ................................................... 326

Media Mode................................................... 329

Phone Mode .................................................. 331

STEERING WHEEL AUDIO CONTROLS —

IF EQUIPPED.........................................................336

Radio Operation ............................................ 336

Media Mode................................................... 336

IPOD®/USB/MP3 CONTROL — IF EQUIPPED ... 337

RADIO OPERATION AND MOBILE PHONES ..... 337

Regulatory And Safety Information .............. 337

UCONNECT VOICE RECOGNITION QUICK TIPS ...338

Introducing Uconnect.................................... 338

Get Started .................................................... 338

Basic Voice Commands ................................ 339

Radio.............................................................. 340

Media ............................................................. 340

Phone............................................................. 340

Voice Text Reply ............................................ 340

Climate (4C/4C NAV) .................................... 341

Navigation (4C NAV)...................................... 341

Siri® Eyes Free — If Equipped ..................... 341

Using Do Not Disturb ................................... 341

Android Auto™ — If Equipped ...................... 342

Apple CarPlay® — If Equipped ..................... 342

General Information...................................... 343

Additional Information .................................. 343

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR

YOUR VEHICLE ....................................................344

Prepare For The Appointment ...................... 344

Prepare A List ................................................ 344

Be Reasonable With Requests..................... 344

IF YOU NEED ASSISTANCE .................................344

FCA US LLC Customer Center....................... 345

FCA Canada Inc. Customer Center .............. 345

Mexico............................................................ 345

Puerto Rico And US Virgin Islands ............... 345

Customer Assistance For The Hearing

Or Speech Impaired (TDD/TTY).................... 345

Service Contract ........................................... 345

WARRANTY INFORMATION................................346

MOPAR PARTS.....................................................346

REPORTING SAFETY DEFECTS ..........................346

In The 50 United States And

Washington, D.C............................................ 346

In Canada ...................................................... 346

PUBLICATION ORDER FORMS ..........................347

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INTRODUCTION

Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers

differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version

of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.

Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,

transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving

off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial

and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision. Refer to

the “Driving Tips” in “Starting and Operating” for further information.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your

vehicle. It is supplemented by Warranty Information, and customer-oriented documents. Within this information, you will find a description of the services that

FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please take the time

to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings

in this manual will help assure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in

the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content

introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data

contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles

produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,

contact an authorized dealer.

When it comes to service, remember that an authorized dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR® parts, and cares

about your satisfaction.

1

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HOW TO USE THIS MANUAL

ESSENTIAL INFORMATION

Consult the Table of Contents to determine which section contains the

information you desire.

Since the specification of your vehicle depends on the items of equipment

ordered, certain descriptions and illustrations may differ from your vehicle's

equipment.

The detailed Index at the back of this Owner's Manual contains a complete

listing of all subjects.

SYMBOLS

Some vehicle components have colored labels whose symbols indicate

precautions to be observed when using this component. Refer to “Warning

Lights and Messages” in “Getting To Know Your Instrument Panel” for further

information on the symbols used in your vehicle.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or

special equipment installed by van conversion/camper manufacturers/body

builders. US residents refer to the Warranty Information, Section 2.1.C.

Canadian residents refer to the “What Is Not Covered” section of the Warranty

Information. Such equipment includes video monitors, DVD/Blu-Ray™,

heaters, stoves, refrigerators, etc. For warranty coverage and service on these

items, contact the applicable manufacturer.

CONSUMER INFORMATION — TRUCK-CAMPER LOADING

This information is provided in fulfillment of the requirement by the United

States Government, Department of Transportation, National Highway Traffic

Safety Administration, that “every manufacturer of trucks that are capable of

accommodating slide-in campers, manufactured on or after April 1, 1973 shall

provide... at the time of original purchase to the first person who purchases the

truck”... information on Truck Camper Loading.

A slide-in camper document is provided in your vehicle’s glove compartment

that contains your Vehicle Identification Number (VIN), truck model, cargo

weight rating, and the forward/rearward limit of a camper. To obtain additional

dimensional and technical specifications for your vehicle, please visit https://

www.ramtrucks.com.

Figure 1 illustrates the dimensions describing the forward and rearward limits

of the zone in which the Center of Gravity (CG) of a slide-in camper must be

located, to provide satisfactory vehicle handling and to prevent overload of the

front and rear axles.

Figure 2 illustrates a proper match between truck and camper.

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NOTE:

The camper Center of Gravity falls within the specified zone.

A — Forward Limit of Camper CG

B — Rearward Limit of Camper CG

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When the truck is used to carry a slide-in camper, the total cargo load of the

truck consists of the manufacturer’s camper weight figure, the weight of

installed additional camper equipment not included in the manufacturer’s

camper weight figure, the weight of camper cargo, and the weight of

passengers in the camper. The total cargo load should not exceed the truck’s

cargo weight rating and the camper’s CG should fall within the truck’s

recommended CG zone when installed.

Secure loose items to prevent weight shifts that could affect the balance of

your vehicle. When the truck camper is loaded, drive to a scale and weigh the

front and rear wheels separately, to determine axle loads. Individual axle loads

should not exceed either of the Gross Axle Weight Ratings (GAWR). The total of

the axle loads should not exceed the Gross Vehicle Weight Rating (GVWR). If

weight ratings are exceeded, move or remove items to get the total weight

below the ratings.

NOTE:

These ratings are also provided on the vehicle certification label located on the

driver’s side B-pillar. See “Vehicle Loading” in “Starting And Operating” for

more information.

For any additional instructions, please contact your conversion/camper

manufacturer or an authorized dealer.

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against operating procedures that

could result in a collision, bodily injury and/or death. It also contains CAUTIONS

against procedures that could result in damage to your vehicle. If you do not

read this entire Owner’s Manual, you may miss important information. Observe

all Warnings and Cautions.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its

roadworthiness and safety and may lead to a collision resulting in serious

injury or death.

20_DS_OM_EN_USC_t.book Page 12

13

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED

Access your Owner’s Information right through your

Uconnect 4C or 4C NAV touchscreen system (if

equipped).

To access the Vehicle User Guide on your Uconnect

Touchscreen: Press the Uconnect Apps button.

From there, press the Vehicle User Guide icon on

your touchscreen. No Uconnect registration is

required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User

Guide Touchscreen Icon

NOTE:

Vehicle User Guide features are not available while

the vehicle is moving. If you try to access while the

vehicle is in motion, the system will display the

message “Feature not available while the vehicle

is in motion”.

Pre-Installed Features

 Your User Guide — Updated in real-time

 Touchscreen convenience

 Maintenance schedules and information

 Comprehensive icon and symbol glossary

 Available when and where you need it

 Customizable interface

 Multilingual

Once you launch your Vehicle User Guide, you will

be able to explore your warranty information and

radio manual when and where you need them.

Your Uconnect system displays the Vehicle User

Guide on your touchscreen radio to assist in better

understanding your vehicle. There’s no app to

download, no phone to connect and no external

device needed for playback. Plus, it’s updated

throughout the year, in real-time, so it never goes

out of date.

Features/Benefits

 Pre-installed on your Uconnect touchscreen

radio

 Enhanced search and browsing capability

 Robust NAV application (if equipped)

 Add selected topics to a fast-access Favorites

category

 Icon and symbol glossary

 Warranty information

 Crucial driver information and assistance:

 Operating Instructions

 Warranty Information

 Fluid Level Standards

 Maintenance Schedules

 Emergency Procedures

 911 Contact and More

TIP:

When viewing a topic, tap the star icon to add it to

your Favorites, for easy access in the future.

2

20_DS_OM_EN_USC_t.book Page 13

14 GETTING TO KNOW YOUR VEHICLE

KEYS

KEY FOBS

Your vehicle uses a wireless ignition node system

that consists of a key fob and Keyless Enter-N-Go

button.

NOTE:

The key fob may not be detected if it is located next

to a mobile phone, laptop, cell phone charging

cable source, or other electronic device; these

devices may block the key fob’s wireless signal.

WIN Key Fob With Integrated Key

The wireless ignition node key fob operates the

ignition switch. Insert the square end of the key fob

into the ignition switch located on the instrument

panel and rotate to the desired position. It also

contains the key fob and an emergency key, which

stores in the rear of the key fob.

The emergency key allows for entry into the vehicle

should the battery in the vehicle or the key fob

become depleted. You can keep the emergency

key with you when valet parking.

To remove the emergency key, slide the

mechanical latch at the top of the key fob sideways

with your thumb and then pull the key out with your

other hand.

Key Fob Emergency Key

NOTE:

When using the emergency key to gain access to

your vehicle, be aware that the security alarm may

be triggered. Insert the key into the ignition and

place the ignition in the ON/RUN mode to disarm

the security system.

The Remote Keyless Entry system allows you to

lock or unlock all doors, tailgate, and the RamBox

(if equipped) as well as activate the Panic Alarm

from distances up to approximately 66 ft (20 m)

using a key fob with integrated key. The key fob

does not need to be pointed at the vehicle to

activate the system. Push and release the lock

button on the key fob to lock all doors, the tailgate

and the RamBox (if equipped). The turn signal

lights will flash and the horn will chirp to

acknowledge the signal (if programmed in

Uconnect Settings).

NOTE:

Inserting the key fob with integrated key into the

ignition switch disables the system from

responding to any button pushes from that key fob.

Driving at speeds 5 mph (8 km/h) and above

disables the system from responding to all key fob

buttons for all key fobs.

To Unlock The Doors And Tailgate

Push and release the unlock button on the key fob

once to unlock the driver’s door. Push the unlock

button twice within five seconds to unlock all

doors, the tailgate and the RamBox (if equipped).

The turn signal lights will flash to acknowledge the

unlock signal. The illuminated entry system will

also turn on.

NOTE:

The “1st Press Of Key Fob Unlock” feature lets you

program the system to unlock either the driver's

door or all doors on the first push of the unlock

button on the key fob. You can adjust the setting in

the instrument cluster display or Uconnect

Settings.

20_DS_OM_EN_USC_t.book Page 14

GETTING TO KNOW YOUR VEHICLE 15

To Lock The Doors And Tailgate

Push and release the lock button on the key fob to

lock all doors, the tailgate, and the RamBox (if

equipped). The turn signal lights will flash and the

horn will chirp to acknowledge the signal.

Sound Horn With Lock

This feature will cause the horn to chirp when the

doors are locked with the key fob. This feature can

be turned on or turned off. To change the current

setting, proceed as follows:

 For vehicles not equipped with a touchscreen

radio, refer to “Instrument Cluster Display” in

“Getting To Know Your Instrument Panel” for

further information.

 For vehicles equipped with a touchscreen radio,

refer to “Uconnect Settings” in “Multimedia” for

further information.

NOTE:

Pushing the lock button on the key fob while you

are in the vehicle will activate the vehicle security

alarm system. Opening a door with the vehicle

security alarm system activated will cause the

alarm to sound. Push the unlock button to deac-

tivate the vehicle security alarm system.

Using The Panic Alarm

To turn the Panic Alarm feature on or off, push the

Panic button on the key fob. When the Panic Alarm

is activated, the turn signals will flash, the horn will

pulse on and off, and the interior lights will turn on.

The Panic Alarm will stay on for three minutes

unless you turn it off by either pushing the Panic

button a second time, or drive the vehicle at a

speed of 15 mph (24 km/h) or greater.

NOTE:

 The interior lights will turn off if you place the

ignition in the ACC or ON/RUN position while the

Panic Alarm is activated. However, the exterior

lights and horn will remain on.

 You may need to be less than 35 ft (11 m) from

the vehicle when using the key fob to turn off the

Panic Alarm due to the radio frequency noises

emitted by the system.

Replacing The Battery In The Key Fob With

Remote Control

The replacement battery is one CR2032 battery.

NOTE:

 Perchlorate Material — special handling may

apply. See www.dtsc.ca.gov/hazardouswaste/

perchlorate for further information.

 Do not touch the battery terminals that are on

the back housing or the printed circuit board.

1. Remove the emergency key by sliding the

mechanical latch on the back of the key fob

sideways with your thumb, and then pull the

key out with your other hand.

Emergency Key Removal

2. Separating key fob halves may require screw

removal. Remove the screw (if equipped).

Gently pry the two halves of the key fob apart.

Make sure not to damage the seal during

removal.

2

20_DS_OM_EN_USC_t.book Page 15

16 GETTING TO KNOW YOUR VEHICLE

Remove Screw (If Equipped) From Key Fob Case

Separating Key Fob Case

3. Remove the battery by turning the back cover

over (battery facing downward) and tapping it

lightly on a solid surface such as a table or

similar, then replace the battery. When

replacing the battery, match the (+) sign on the

battery to the (+) sign on the inside of the

battery clip, located on the back cover. Avoid

touching the new battery with your fingers.

Skin oils may cause battery deterioration. If

you touch a battery, clean it with rubbing

alcohol.

4. To assemble the key fob case, snap the two

halves together. If applicable, reposition and

secure the screw as shown in step two for

removal.

Programming Additional Key Fobs

Programming the key fob may be performed by an

authorized dealer.

NOTE:

Once a key fob is programmed to a vehicle, it

cannot be repurposed and reprogrammed to

another vehicle.

General Information

The following regulatory statement applies to all

Radio Frequency (RF) devices equipped in this

vehicle:

This device complies with Part 15 of the FCC Rules

and with Innovation, Science and Economic

Development Canada license-exempt RSS

standard(s). Operation is subject to the following

two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any interference

received, including interference that may

cause undesired operation.

WARNING!

 The integrated key fob contains a coin cell

battery. Do not ingest the battery; there is a

chemical burn hazard. If the coin cell battery is

swallowed, it can cause severe internal burns

in just two hours and can lead to death.

 If you think a battery may have been swal-

lowed or placed inside any part of the body,

seek immediate medical attention.

 Keep new and used batteries away from chil-

dren. If the battery compartment does not

close securely, stop using the product and

keep it away from children.

20_DS_OM_EN_USC_t.book Page 16

GETTING TO KNOW YOUR VEHICLE 17

Le présent appareil est conforme aux CNR

d`Innovation, Science and Economic Development

applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux

conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,

et

2. l'utilisateur de l'appareil doit accepter tout

brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre

le fonctionnement.

La operación de este equipo está sujeta a las

siguientes dos condiciones:

1. es posible que este equipo o dispositivo no

cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar

cualquier interferencia, incluyendo la que

pueda causar su operación no deseada.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void

the user’s authority to operate the equipment.

IGNITION SWITCH

IGNITION NODE MODULE (IGNM) —

I

F EQUIPPED

The Ignition Node Module (IGNM) operates similar

to an ignition switch. It has four operating

positions, three with detents and one that is

spring-loaded. The detent positions are OFF, ACC,

and ON/RUN. The START position is a

spring-loaded momentary contact position. When

released from the START position, the switch

automatically returns to the ON/RUN position.

Wireless Ignition Switch

KEY-IN-IGNITION REMINDER

Opening the driver's door when the key fob is in the

ignition with the ignition switch in the OFF or ACC

position, will sound a chime to remind you to

remove the key fob.

NOTE:

 Keyed Ignition systems will chime in OFF or ACC

when the driver door is open.

 The instrument cluster display will display “Key

In Ignition.”

REMOTE START — IF EQUIPPED

HOW TO USE REMOTE START

All of the following conditions must be met before

the engine will remote start:

 Gear selector in PARK

 Doors closed

 Hood closed

 Hazard switch off

 Brake switch inactive (brake pedal not pushed)

 Ignition key removed from ignition switch

 Battery at an acceptable charge level

 PANIC button not pushed

 Fuel meets minimum requirement

1 — OFF

2 — ACC (Accessory)

3 — ON/RUN

4 — START

2

20_DS_OM_EN_USC_t.book Page 17

18 GETTING TO KNOW YOUR VEHICLE

 System not disabled from previous remote start

event

 Vehicle security alarm not active

 Malfunction Indicator light is not illuminated

REMOTE START ABORT MESSAGE

The following messages will display in the

instrument cluster display if the vehicle fails to

remote start or exits remote start prematurely:

 Remote Start Cancelled — Door Open

 Remote Start Cancelled — Hood Open

 Remote Start Cancelled — Fuel Low

 Remote Start Cancelled — System Fault

 Remote Start Disabled — Start Vehicle to Reset

The instrument cluster display message stays

active until the ignition is placed in the ON/RUN

position.

TO ENTER REMOTE START MODE

Push and release the Remote Start button on the

key fob twice within five seconds. The parking

lights will flash, vehicle doors will lock, and the

horn will chirp twice (if programmed). Once the

vehicle has started, the engine will run for

15 minutes.

NOTE:

 If your power door locks were unlocked, Remote

Start will automatically lock the doors.

 If an engine fault is present or fuel level is low,

the vehicle will start and then shut down in 10

seconds.

 The park lamps will turn on and remain on

during Remote Start mode.

 For security, power window and power sunroof

operation (if equipped) are disabled when the

vehicle is in the Remote Start mode.

 The engine can be started two consecutive

times (two 15 minute cycles) with the key fob.

However, the ignition must be placed in the ON/

RUN position before you can repeat the start

sequence for a third cycle.

TO EXIT REMOTE START MODE

W

ITHOUT DRIVING THE VEHICLE

Push and release the remote start button one time

or allow the engine to run for the entire 15 minute

cycle.

NOTE:

To avoid unintentional shutdowns, the system will

disable the remote start button for two seconds

after receiving a valid remote start request.

TO EXIT REMOTE START MODE AND

D

RIVE THE VEHICLE

Before the end of the 15 minute cycle, push and

release the unlock button on the key fob to unlock the

doors and disarm the vehicle security alarm system (if

equipped). Then, prior to the end of the 15 minute

cycle, place the ignition in the ON/RUN position.

REMOTE START COMFORT SYSTEMS —

I

F EQUIPPED

When Remote Start is activated, the heated

steering wheel and driver heated seat features will

automatically turn on in cold weather. In warm

weather, the driver vented seat feature will

automatically turn on when the remote start is

activated. These features will stay on through the

duration of Remote Start or until the ignition switch

is placed in the ON/RUN position.

WARNING!

 Do not start or run an engine in a closed

garage or confined area. Exhaust gas contains

Carbon Monoxide (CO) which is odorless and

colorless. Carbon Monoxide is poisonous and

can cause serious injury or death when

inhaled.

 Keep key fobs away from children. Operation

of the Remote Start System, windows, door

locks or other controls could cause serious

injury or death.

20_DS_OM_EN_USC_t.book Page 18

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