Avaya BCM50 User manual

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Routers
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User manual
BCM50 Rls 6.0
System Start Up
Task Based Guide
BCM50 System Start Up
2 NN40010-318 Issue 1.2 BCM50 Rls 6.0
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BCM50 System Start Up
NN40010-318 Issue 1.2 BCM50 Rls 6.0 3
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Copyright © 2010 ITEL, All Rights Reserved
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BCM50 System Start Up
4 NN40010-318 Issue 1.2 BCM50 Rls 6.0
Table of Contents
System Start Up ................................................................ 6
Overview .......................................................................................... 6
Required Information ....................................................................... 6
Standalone ......................................................................................................... 6
LAN Connection ................................................................................................. 7
WAN Connection ............................................................................................... 8
Flow Chart ....................................................................................... 9
Obtaining a Keycode File ............................................................... 10
PC Configuration ........................................................................... 11
Physical Connection to the BCM ..................................................................... 12
Testing the IP connection using Ping .............................................................. 12
Installing the Element Manager Application ................................... 13
Element Manager Connection to the BCM ...................................................... 19
Software Keycodes ........................................................................ 21
Configuring the LAN IP Address .................................................... 24
Configuring DHCP ......................................................................... 28
Setting the System Name .............................................................. 31
Setting the Date and Time ............................................................. 32
Setting the Start DN and Telephony Region .................................. 34
Initialising CallPilot Manager .......................................................... 36
Media Bay Modules ....................................................................... 38
Media Bay Module Configuration ..................................................................... 38
Configuring the Media Bay Modules ................................................................ 38
Trunk Media Bay Modules ............................................................................... 39
PRI Modules .................................................................................................... 39
DASS2 Modules ............................................................................................... 46
DPNSS Modules .............................................................................................. 50
BRI Module ...................................................................................................... 53
CTM/GATM (4 and 8 port) Module .................................................................. 56
Station Media Bay Modules ............................................................................. 58
DSM 16/32 Modules ........................................................................................ 59
ASM Analog Station Module Configuration ..................................................... 61
Combination Modules ...................................................................................... 62
Connecting the BCM to the Network .............................................. 65
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Registering IP Terminals ................................................................ 65
Additional Information .................................................... 67
Startup Profile Configuration Tool .................................................. 67
Before Configuring the Startup Profile Configuration Tool .............................. 67
Obtaining the Startup Profile Configuration Tool ............................................. 69
Startup Profile Settings .................................................................................... 74
Running the Startup Profile .............................................................................. 79
Next Step ......................................................................................................... 80
Keycode Credit System ................................................................. 80
Avaya Documentation Links .......................................... 82
BCM50 System Start Up
6 NN40010-318 Issue 1.2 BCM50 Rls 6.0
System Start Up
Overview
This guide details the steps required to set the BCM to a basic working state.
When the procedures described in this document have been applied the BCM
will be able to perform basic call operations, and the system will then be ready
for further configuration such as Telephony Services, Contact Centre, etc.
It is assumed that the BCM has been installed and connected to a power
supply before starting this guide.
Required Information
Obtain the following parameter values from the customer’s network
administrator. The information required depends on what type of network the
BCM is to be installed in.
Standalone
In this situation, the BCM is connected directly to a PC.
The required information for this situation would be:
BCM System ID
BCM Name
Telephony Region
Time Zone
Time Source
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NN40010-318 Issue 1.2 BCM50 Rls 6.0 7
DHCP On/Off?
License File (Keycode File)
Telephony Template
Start DN of the system
Public/Private Received digits
CallPilot Region
CallPilot Password
CallPilot User Interface (UI) Style
CallPilot Attendant DN
Lines to assign to CallPilot Auto-Attendant
LAN Connection
In this situation, the BCM is connected to a Local Area Network.
In addition to the information required for a Standalone installation, you now
need the following details:
IP Address and Subnet Mask for the BCM
If using DHCP, Network Default Gateway,
Domain Name of the DNS server (if the customer has a separate DNS
Server)
IP Address(es) of the DNS server (if relevant)
IP Telephony Registration details (enable, password etc.)
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8 NN40010-318 Issue 1.2 BCM50 Rls 6.0
WAN Connection
This scenario only relates to a BCM50(b)e installation.
The WAN information required for BCM50(b)e models will be entered in the
BCM50(b)e Wizards. Refer to the BCM50 Router Wizards Guide.
BCM50 System Start Up
NN40010-318 Issue 1.2 BCM50 Rls 6.0 9
Flow Chart
The flow chart outlines the steps involved in System Start-Up:
Configure a PC to connect to
the BCM: refer to the PC
Configuration section of this
guide.
Enter Keycodes to unlock
features/functionality: refer to
the Software Keycodes
section of this guide.
Which model of BCM50 is being installed?
Obtain the Keycode file: refer to
the Obtaining a Keycode file
section of this guide.
Standard BCM50
BCM50e
Configure the Router IP
Address & DHCP settings: refer
to the BCM50 Router LAN
Settings guide.
Install Element Manager &
Connect to the BCM50: refer to
the Installing the Element
Manager Application section
of this guide.
Configure the BCM50 IP
Address: refer to the
Configuring the LAN IP
Address section of this guide.
Set the name of the BCM50:
refer to the Setting the System
Name section of this guide.
Ensure the date & Time is
correct: refer to the Setting the
Date & Time section of this
guide.
Configure Telephony Region &
Start DN: refer to the Setting
the Start DN & Telephony
Region section of this guide.
Initialise CallPilot Manager:
refer to the Initialising
CallPilot Manager section of
this guide.
Configure the DHCP: refer to
the Configuring DHCP section
of this guide.
Configure the Media Bay
Modules: refer to the Media
Bay Modules section of this
guide.
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10 NN40010-318 Issue 1.2 BCM50 Rls 6.0
Obtaining a Keycode File
Keycodes unlock features and applications on the BCM. Without applying
Keycodes it would not even be possible to make a telephone call!
This section describes how to obtain the Keycode file.
Keycodes are generated based on two inputs:
The BCM System ID
Software Authorisation Codes
Software Authorisation Codes are orderable items, and are supplied in paper
form.
There are a number of ways to find the BCM System ID. To find the System
ID without powering up the BCM:
1. Look on the underside of the BCM.
2. You will notice a label with three bar codes on it. The bottom bar code
is the System ID and is labelled SystemID/MAC (it is linked to the MAC
address of the BCM50 LAN ports).
3. Make a note of the System ID; you will need it for Keycode generation.
It will also be required if you wish to use the Startup Profile
Configuration Tool (refer to the Startup Profile Configuration Tool
section of this guide for details of the Startup Profile procedure.)
4. Contact your Keycode supplier and supply the System ID and
Authorisation Codes.
5. You should receive a Keycode file, which will be entered during the
Start Up procedure.
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PC Configuration
The BCM50 has a dedicated OAM port. It is recommended that you perform
any maintenance/configuration from this port. There are also:
1 x dedicated LAN Port on BCM50, & 5 x dedicated LAN Ports on
BCM50e
2 x dual function ports that act as expansion ports for Media Bay
Modules, and also LAN ports
A PC/laptop can be configured to connect to the BCM OAM in two ways:
Set your PC/laptop to obtain an IP Address automatically (preferred ,
as DHCP is always operating on the OAM port)
Manually set your PC/laptop’s IP Address (IP Address: 10.10.11.2,
Subnet Mask: 255.255.255.252)
(Note that the OAM port default settings are IP Address: 10.10.11.1,
Subnet Mask: 255.255.255.252)
The default setting for the LAN Ports is:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
For information concerning configuring the network settings of your PC, refer
to the Networking Essentials Guide.
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Physical Connection to the BCM
The BCM50 OAM port can accommodate either a patch cable or a cross-over
cable.
One end of the cable is connected to the PC network card, the other end to
the OAM port of the BCM.
Testing the IP connection using Ping
When a physical connection has been made, you should next test the
connection by “pinging” the BCM. This test is performed on the Laptop/PC
that is connected to the BCM.
1. Go to the Start button on your Windows desktop, and select Run.
2. Type command and press OK. This will bring up the MS-DOS /
command prompt.
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3. Type ping followed by the default IP Address of the LAN port you are
connected to (OAM = 10.10.11.1, LAN Core = 192.168.1.2). Press
Enter.
4. There are differing responses that may now be displayed.
a. If a Reply is received from the BCM (as displayed below) the IP
connection is working.
b. If any other response is displayed, check the IP settings of your
laptop/PC and the physical connection between the laptop/PC
and BCM.
Installing the Element Manager Application
Element Manager is the application that allows configuration of the BCM via a
PC/laptop.
Note: You must ensure you are using the correct version of Element
Manager. The version supplied with the BCM will be the correct version.
The application should be installed on the PC/laptop that is required to
perform configuration.
Note: Java Runtime Environment must be installed on the PC used to access
Application Launcher. Visit www.java.com to download this.
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1. Point your web browser at the BCM’s IP Address.
2. You may get presented with the Certificate Error window. If so, click on
the Continue to this website (not recommended) link.
3. If you see the following information box, click Yes.
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4. You may be presented with a second certificate error message. To
avoid seeing the message again, tick the Always trust content from
this publisher box, and click Yes.
5. Again, you may be presented with a security warning. Tick the Always
trust content from this publisher box to avoid seeing the message in
future, and click Run.
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6. You will be asked to enter the BCM account credentials. Tick the Save
Credentials and Auto-Login boxes for easier future access. Click OK
when the account details have been entered.
7. In the Application Launcher window, ensure the Main tab is selected.
Click on the BCM button to ensure the required list of applications are
present.
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8. From the list of Applications, select Business Element Manager and
click on the Run button.
9. The download progress will display.
10. In the Node List Import window, you can browse to a folder containing
a previous BEM installation (e.g. to import previous BEM nodes) and
click on Open. Alternatively, click on Cancel to continue.
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11. If there hasn’t been a previous installation of Element Manager an
“empty” version (i.e. no preconfigured settings or Elements) will be
presented. If you selected a folder containing a previous installation in
the last step, the existing nodes will be listed in the Element Navigation
Panel.
Note: Subsequent launches of Element Manager from Application Launcher
or via Start, Programs or desktop shortcut will show configured Elements, and
retain Element Manager settings.
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Element Manager Connection to the BCM
To access Element Manager for configuration purposes:
1. To access the Business Element Manager application from the Start
Menu, navigate to Start, Programs, Avaya, Business
Communications Manager, Business Element Manager.
2. Alternatively, double-click on the Business Element Manager desktop
icon.
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3. You will be presented with the Element Manager interface.
4. Open the Network Elements folder and select the IP Address of the
BCM.
5. Enter the User Name of the BCM in the User Name field, by default this
is nnadmin. Then enter the Password in the Password field, by default
the password is PlsChgMe!. Click the Connect button.
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Avaya BCM50 User manual

Category
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Type
User manual

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