Contec PT-970W10WA Reference guide

Reference Manual

CONTENTS

Panel Computer

PT-970 A/B Series

Introduction .................................................................. 4

Safety Precautions .................................................... 11

Product Nomenclature and Function ............... 18

Hardware Setup ........................................................ 22

BIOS Set up ................................................................. 30

Appendix ...................................................................... 58

Customer Support and Inquiry ............................ 74

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Table of Contents

Introduction ...................................................................... 4

1. Related Manuals ......................................................................................................................................................5

2. About the Product ..................................................................................................................................................6

3. Product Lineup ........................................................................................................................................................7

4. Features ......................................................................................................................................................................8

5. Supported OS ...........................................................................................................................................................9

6. Product Configuration List ............................................................................................................................... 10

Safety Precautions ......................................................... 11

1. Safety Information ............................................................................................................................................... 12

2. Handling Precautions ......................................................................................................................................... 13

1. FCC PART 15 Class A Notice ...................................................................................................................... 16

2. EN55032Class A Notice .............................................................................................................................. 16

3. Security Warning .................................................................................................................................................. 17

1. Information security risks ........................................................................................................................... 17

2. Security measures – e.g. ............................................................................................................................. 17

Product Nomenclature and Function ........................... 18

1. Nomenclature of Product Components ..................................................................................................... 19

2. Description of Product Components ........................................................................................................... 20

1. DC Power Input Connector: DC-IN ........................................................................................................ 20

2. Power Switch: POWER SW ......................................................................................................................... 20

3. Line Output Interface: LINE OUT ............................................................................................................. 20

4. USB 2.0 Ports: USB2.0 .................................................................................................................................. 21

5. Giga bit-Ethernet: LAN ................................................................................................................................ 21

Hardware Setup ............................................................. 22

1. Before Using the Product for the First Time ............................................................................................. 23

2. Hardware Setup .................................................................................................................................................... 24

1. Attaching SATA Disk ..................................................................................................................................... 24

2. Attaching the FG............................................................................................................................................ 24

3. Hardware Setup ............................................................................................................................................. 25

4. Installation Requirements .......................................................................................................................... 27

BIOS Set up ..................................................................... 30

1. Introduction ........................................................................................................................................................... 31

1. Starting Setup ................................................................................................................................................. 31

2. Using Setup ..................................................................................................................................................... 32

3. Getting Help .................................................................................................................................................... 32

4. In Case of Problems ..................................................................................................................................... 32

5. A Final Note About Setup .......................................................................................................................... 32

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Table of Contents

2. Main Menu ............................................................................................................................................................. 33

1. Setup Items ...................................................................................................................................................... 33

3. Main .......................................................................................................................................................................... 34

4. Advanced ................................................................................................................................................................ 35

1. Trusted Computing ....................................................................................................................................... 36

2. ACPI Settings .................................................................................................................................................. 38

3. Super IO Configuration ............................................................................................................................... 39

4. H/W Monitor ................................................................................................................................................... 40

5. CPU Configuration ........................................................................................................................................ 41

6. PPM Configuration ....................................................................................................................................... 42

7. SATA Configuration ...................................................................................................................................... 43

8. CSM Configuration ....................................................................................................................................... 44

5. Chipset ..................................................................................................................................................................... 45

1. North Bridge ................................................................................................................................................... 46

2. Intel IGD Configuration............................................................................................................................... 47

3. South Bridge ................................................................................................................................................... 48

4. Azalia HD Audio Configuration ............................................................................................................... 49

5. USB Configuration ........................................................................................................................................ 50

6. LAN Configuration ........................................................................................................................................ 51

6. Security .................................................................................................................................................................... 52

7. Boot Configuration ............................................................................................................................................. 54

8. Save & Exit .............................................................................................................................................................. 56

Appendix ........................................................................ 58

1. System Reference................................................................................................................................................. 59

1. Specifications .................................................................................................................................................. 59

2. Power Management Features .................................................................................................................. 62

3. Power Requirements .................................................................................................................................... 62

2. Physical Dimensions ........................................................................................................................................... 63

1. PT-970W10WA ............................................................................................................................................... 63

2. PT-970W10WB ............................................................................................................................................... 63

3. POST Codes ........................................................................................................................................................... 64

4. Watch-Dog-Timer ................................................................................................................................................ 67

5. Battery Disposal.................................................................................................................................................... 69

1. Battery Specification .................................................................................................................................... 69

2. Dispose of the Battery ................................................................................................................................. 70

6. Life of M.2 ............................................................................................................................................................... 71

1. About Write Endurance .............................................................................................................................. 71

2. About S.M.A.R.T. ............................................................................................................................................ 71

List of Optional Products .............................................. 72

1. Optional Products................................................................................................................................................ 73

Customer Support and Inquiry ..................................... 74

1. Services .................................................................................................................................................................... 75

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Introduction

This section provides necessary information of the product

such as the outline, bundled items and manuals before

actual use.

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Introduction

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PT-970 A/B Series Reference Manual

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1. Related Manuals

The manuals related to the product are listed below.

Read them as necessary along with this document.

 Must Read the Following Manuals.

Name

Purpose

Contents

How to get

Product Guide

Must read this after opening the

package.

This lists the product configuration

and describes the precautions.

Included in the package

(Printed matter)

Reference Manual

(This document)

Read this when operating the

product.

This describes the hardware aspects

such as functions and settings.

Download from

the Contec

website (PDF)

IPC Precaution List

Read this before operating the

product.

This describes the precautions when

using the product.

Included in the package

(Printed matter)

MICROSOFT SOFTWARE

LICENSE TERMS

Must read this after opening the

package.

This describes the rights and

conditions of user when using

Windows software.

Included in the package

(Printed matter) *1

Manual for OS

Pre-installed Type

Must read this after opening the

package.

This describes the basic information of

OS, and the procedures of setup and

recovery.

Download from

the Contec

website (PDF)

*1 It is not packed to the OS uninstall type.

 Download Manuals

Download the manuals accordingly from the following URL.

Download

https://www.contec.com/download/

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Introduction

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PT-970 A/B Series Reference Manual

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2. About the Product

This product is the “All-in-One” type PC, which has a10.1-inch size (WXGA 1280×800) LCD touch

screen integrated.

Since only selected interfaces such as 1000BASE-T, USB 2.0, and Audio are provided, the product can

be installed in a smaller space comparing to our earlier panel integrated computers.

Embedded-type CPU has been adopted. The use of readily available parts ensures the product to be

applied easily. In addition, the use of Contec-customized BIOS allows support to be provided at the

BIOS level.

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Introduction

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3. Product Lineup

There are following models.

Model

Memory

Storage

Touch Screen

OS

PT-970W10WA-DC5-790000

4GB 32GB

Resistive-film

None

PT-970W10WA-DC5-791724

Windows 10 IoT Enterprise 2016

LTSB 64bit (Japanese / English /

Chinese / Korean)

PT-970W10WB-DC5-790000

Capacitive

None

PT-970W10WB-DC5-791724

Windows 10 IoT Enterprise 2016

LTSB 64bit (Japanese / English /

Chinese / Korean)

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Introduction

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4. Features

 Selectable touch-screen types

The CONTEC offers two types of touch-screen, resistive-film or capacitive to satisfy our customer's needs .

 The compact design features flexibility in installation

With minimum interfaces such as USB2.0×1, LAN×1, and Audio×1, the compact size PC, (259(W)×23(D)×169(H), features flexibility in

installation.

 Contributing to running cost reduction and energy

efficiency

Adopting the low-power platform of Intel® Atom(TM) Processor E3845 achieves lower power consumption while still ensuring sufficient

performance.

 Fan-less design that reduces maintenance and

inspection work

This product's spindle-less design eliminates CPU fan, and relieves the concern about dust or foreign matter to get into the product. The

using parts that degrade over time is minimized to facilitate maintenance.

 VESA standard support

Conforming to the VESA standard (75×75), the product can be set on the various types of arms or stands.

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Introduction

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5. Supported OS

 Windows 10 IoT Enterprise 2016 LTSB 64bit (Japanese / English / Chinese / Korean)

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Introduction

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6. Product Configuration List

The product consists of the items listed below.

Check, with the following list, that your package is complete.

If you discover damaged or missing items, contact your retailer.

Product…1

Power Connector Set

(Connector… 1, Contact… 2,

Returner… 1)

Spacer…4

Hollow Spacer…4

Product Guide...1

IPC Precaution List...1

Warranty Certificate...1

Serial Number Label...1

Royalty consent contract.

*1 ...1

Recovery disk *1...1

*1 Only packed in the product with the OS installed model.

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Safety Precautions

Understand the following definitions and precautions to

use the product safely.

Never fail to read them before using the product.

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Safety Precautions

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1. Safety Information

This document provides safety information using the following symbols to prevent accidents

resulting in injury or death and the destruction of equipment and resources.

Understand the meanings of these labels to operate the equipment safely.

DANGER

DANGER indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury or in property damage.

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Safety Precautions

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2. Handling Precautions

WARNING

 Always check that the power supply is turned off before connecting or disconnecting power

cables.

 Do not use the product in locations exposed to a flammable or corrosive gas. It may cause

explosion, fire, electrical shock, or malfunction.

 Do not touch metal parts (edge connector) with your hands. Otherwise, the product may

malfunction, or cause failure.

 When transporting the product, pack it in the same condition as delivered from the Contec or

in equal packing condition to avoid applying shock, vibration, or static electricity directly to

the product.

 Do not modify the product.

 Always turn off the power before inserting or removing the cables.

 This product is not intended for use in aerospace, space, nuclear power, medical equipment,

or other applications that require a very high level of reliability. Do not use the product in

such applications.

 If using this product in applications where safety is critical such as in railways, automotive, or

disaster prevention or security systems, please contact your retailer.

 Do not attempt to replace the battery as inappropriate battery replacement poses a risk of

explosion.

 For battery replacement, contact your retailer as it must be performed as a process of repair.

 When disposing of a used battery, follow the disposal procedures stipulated under the

relevant laws and municipal ordinances. For details on replacing the battery, refer to the

appendix.

 This product is not suitable for use in locations where children are likely to be present.

CAUTION

 Do not use or store this product in a location exposed to high or low temperature that

exceeds range of specification or susceptible to rapid temperature changes.

e.g. - Exposure to direct sun - In the vicinity of a heat source

 Do not use this product in extremely humid or dusty locations. It is extremely dangerous to

use this product with its interior penetrated by water or any other fluid or conductive dust. If

this product must be used in such an environment, install it on a dust-proof control panel, for

example.

 Avoid using or storing the product in locations subject to shock or vibration that exceeds

range of specification.

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Safety Precautions

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 Do not use this product in the vicinity of devices that generate strong magnetic force or

noise. Such products will cause this product to malfunction.

 Do not use or store this product in the presence of chemicals.

 To clean this product, wipe it gently with a soft cloth dampened with either water or mild

detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent

pealing or discoloration of the paint.

 CONTEC does not provide any guarantee for the integrity of data on storage.

 This product’s case may become hot. To avoid being burned, do not touch that section while

this product is in operation or immediately after turning off the power. Avoid installation in a

location where people may come into contact with that section.

 Always remove the power cable from the power outlet before connecting or disconnecting a

connector.

 Do not touch metal parts or terminals with your hands when the product is in operation.

Otherwise, the product may malfunction, or cause failure.

 To prevent corruption of files, shutdown the OS and always wait for five seconds or longer,

then turn off the power of this product.

 CONTEC reserves the right to refuse to service a product modified by the user.

 In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

 Use the power cable that matches the power supply voltage and outlet plug that you are

using.

 Always turn off the power before replacing storage. It is not hot-swappable. Removing the

storage during the operation may results in system damages.

 CONTEC does not guarantee for a 24-hour continuous operation of the product or

continuous current application to the product.

 Do not use any sharp-pointed object such as a mechanical pencil to touch the touch panel.

Doing so may scratch the touch panel, resulting in malfunctions.

 It is a characteristic of touch screens that their resistance may vary with changes to the

ambient environment (temperature and humidity) and with their own aging, resulting in the

deviation of the detection point.

Resistive-film touch screen --- Calibrate the touch screen again to re-set calibration data

Capacitive touch screen --- Do not calibrate the touch screen. Doing so may result in

malfunctions.

 LCD may have a few bright spots that are always on or a few black spots that are always off.

Color irregularity may also occur depending on the viewing angle. This however is due to the

structural characteristics of the LCD; therefore, it is not a product fault.

 Burn-in on TFT Display

“Burn-in” may occur if the same display is retained for a long time. Avoid this by periodically

switching the display so that the same display is not maintained for a long time.

* Burn-In : Phenomenon characterized by a TFT display as a result of long-time display of

the same screen where a shadow-like trace persists because electric charge remains in the

LCD element even after the patterns are changed.

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Safety Precautions

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 The storage within the product doesn't support hot plug. The pulling out opening of the HDD

cannot be done in the state of power supply ON. Please neither pulling out opening of HDD

in the state of power supply ON of this product nor come in contact with HDD. This product

may malfunction or cause a failure.

 This product's specifications allow the device to be rebooted from the BIOS screen during

startup. This has no effect on operation after the OS boots.

 Component Life

M.2 --- The assumed life is about 3,000 times. For details on the life estimation, refer to

Appendix.

Battery --- The internal calendar clock and CMOS RAM are backed by a Lithium primary

battery. The backup time at a temperature of 25°C with the power disconnected is 7 years.

* Replacement of expendables is handled as a repair (there will be a charge).

* The service life for consumable parts are reference values and are not guaranteed values.

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Safety Precautions

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1. FCC PART 15 Class A Notice

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

2. EN55032Class A Notice

Warning:

Operation of this equipment in a residential environment could cause radio interference.

CAUTION

The product standard applies to the main body only.

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Safety Precautions

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3. Security Warning

When connecting to the network, be aware of security-related problems. See the examples of

Security measures below and set up the product properly along with the network devices.

1. Information security risks

 Unauthorized access from the outside through a network could cause the system halt, data

damage, or exposure to malware. *1

 Invaded and used as a stepping stone, a device might attack the others through networks. (a

victim becomes an assailant)

 Information might leak without realizing due to the connection to the network.

 Secondary damages such as harmful rumors, liability in damages, social credibility fall, and

opportunity loss are expected led by the troubles described above.

*1: Malware (Malicious Software) is software that brings harm to a computer system and performs

unintended operations.

2. Security measures – e.g.

 Do not keep using the default password. (Refer to the product manual for the password

setting).

 Set a strong password.

Combined with upper and lowercase letters, and numbers so that it cannot be easily

analogized by others.

 Change the password periodically.

 Disable unnecessary network services and functions.

 Restrict access to the network with network devices. *2

 Restrict ports to be released on the network with network devices. *2

 Create a closed network connection using such as dedicated network or VPN*3

*2: Inquire for setting procedure to manufacturers.

*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by

protecting the communication path with authentication and encryption.

Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole

that are endlessly found day and night.

Please understand that risks are always involved with the Internet connection, and we strongly

recommend a user should constantly update information security measures.

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Product Nomenclature

and Function

This section describes product component names and their

functions, pin assignment of each connector.

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Product Nomenclature and Function

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PT-970 A/B Series Reference Manual

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1. Nomenclature of Product Components

Component names of the product are shown in the figure below.

Name

Function

POWER-SW

Power switch

LINE OUT

Line out, (3.5φ stereo minijack) x 1

USB2.0

USB2.0 port, TYPE-A connector x 1

LAN

Ethernet 1000BASE-T/100BASE-TX/10BASE-T, RJ-45 Connector

DC-IN

DC5V power input connector

POWER SW

LINE OUT

USB2.0

LAN

DC-IN

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Product Nomenclature and Function

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2. Description of Product Components

Components such as connectors, switches are described.

1. DC Power Input Connector: DC-IN

The following power specification should be fulfilled.

Rated input voltage : 5VDC

Power capacity : 5V 5.0A or more

DC Power Connector

Connector type

172310-2102(mfd. by MOLEX)

Pin number

Signal name

1 5V

2 GND

Applicable connector on the connector side

Housing : 172256-2102 (mfd. by MOLEX)

Contact : 172253-3023 (mfd. by MOLEX)

Returner : 172264-2002 (mfd. by MOLEX)

2. Power Switch: POWER SW

This is the power switch.

3. Line Output Interface: LINE OUT

The product has a connector for line output. Headphones and speakers with amplifiers can be

connected to it.

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