Samsung Reclaim Sprint User guide

marks are the property of their respective owners.

3/2/10

User Guide

www.sprint.com

Sprint M560.book Page A Tuesday, March 2, 2010 3:37 PM

M560_CJ29_PS_030210_F9

Consejo

Para encontrar esta guía para usuarios en español, por favor

visita

www.sprint.com y haz clic en Support> Phones &

Devices

.

To find this user guide in Spanish, please visit www.sprint.com

and click

Support > Phones & Devices.

Important

Important Privacy Message – Sprint’s policies often do not

apply to third-party applications. Third-party applications may

access your personal information or require Sprint to disclose

your customer information to the third-party application

provider. To find out how a third-party application will collect,

access, use, or disclose your personal information, check the

application provider’s policies, which can usually be found on

their website. If you aren’t comfortable with the third-party

application’s policies, don’t use the application.

Sprint M560.book Page B Tuesday, March 2, 2010 3:37 PM

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Eco-mark Overview . . . . . . . . . . . . . . . . . . . . . . . . . . i

Your Phone’s Menu. . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2

Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 3

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 4

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . 7

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Viewing the Display Screen . . . . . . . . . . . . . . . . . 12

Turning Your Phone On and Off . . . . . . . . . . . . . 16

Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 16

Navigating Through the Menus . . . . . . . . . . . . . . 20

Displaying Your Phone Number . . . . . . . . . . . . . 21

Making and Answering Calls . . . . . . . . . . . . . . . 21

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

2B. Navigating the Main Screen . . . . . . . . . . . 38

Getting to Know Sprint One Click . . . . . . . . . . . 38

Personalizing the Carousel . . . . . . . . . . . . . . . . . 40

Personalizing the Home Screen . . . . . . . . . . . . . 43

2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Personalizing Your Phone . . . . . . . . . . . . . . . . . . 45

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 53

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

TTY Use With Sprint Service . . . . . . . . . . . . . . . . 56

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 57

Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 59

2D. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Making a Call From History . . . . . . . . . . . . . . . . . 64

Saving a Number From History . . . . . . . . . . . . . 64

Tip

Looking for something? If you don’t see it in the

headings listed here, try the Index on page 199.

Sprint M560.book Page 1 Tuesday, March 2, 2010 3:37 PM

Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding a New Contacts Entry . . . . . . . . . . . . . . . 66

Saving a Phone Number . . . . . . . . . . . . . . . . . . . 67

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 67

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 68

Adding a Number to a Contacts Entry . . . . . . . 69

Editing a Contacts Entry’s Numbers . . . . . . . . . . 69

Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . 69

Assigning Speed Dial Numbers . . . . . . . . . . . . . 69

Adding a New Group . . . . . . . . . . . . . . . . . . . . . . 71

Selecting a Ringer Type for an Entry . . . . . . . . . 71

Assigning a Picture to an Entry . . . . . . . . . . . . . . 72

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 72

Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . 73

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . 74

Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 74

2F. Calendar and Tools . . . . . . . . . . . . . . . . . . 76

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Updating Your Phone . . . . . . . . . . . . . . . . . . . . . . 86

Updating the PRL . . . . . . . . . . . . . . . . . . . . . . . . . 86

2G. Voice Services . . . . . . . . . . . . . . . . . . . . . . 87

Automatic Speech Recognition (ASR) . . . . . . . 87

Managing Voice Memos . . . . . . . . . . . . . . . . . . . 93

2H. microSD Card . . . . . . . . . . . . . . . . . . . . . . . 96

Your Phone’s microSD Card and Adapter . . . . 96

microSD Card Settings . . . . . . . . . . . . . . . . . . . . 97

microSD Folders . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Connecting Your Phone to Your Computer . . . 99

2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 107

Storing Pictures and Videos . . . . . . . . . . . . . . . 109

Sending Sprint Picture Mail . . . . . . . . . . . . . . . . 112

Managing Sprint Picture Mail . . . . . . . . . . . . . . 114

Printing Pictures Using PictBridge . . . . . . . . . . 119

Order Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . 120

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2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Turning Bluetooth On and Off . . . . . . . . . . . . . . 121

Using the Bluetooth Settings Menu . . . . . . . . . 122

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 123

Voice Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

FTP Contents Folder . . . . . . . . . . . . . . . . . . . . . . 125

Sending Items Via Bluetooth . . . . . . . . . . . . . . . 125

Section 3: Sprint Service. . . . . . . . . . . . . . . . . 127

3A. Sprint Service: The Basics . . . . . . . . . . 128

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 131

SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . 133

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Making a Three-Way Call . . . . . . . . . . . . . . . . . . 136

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

3B. Web and Data Services . . . . . . . . . . . . . 141

Getting Started With Data Services . . . . . . . . . 141

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . 146

Downloading Games, Ringers and More . . . . 149

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . 153

Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . 158

3C. Entertainment: TV and Music . . . . . . . 159

TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Music - Sprint Music Store . . . . . . . . . . . . . . . . 162

Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 167

3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 168

GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 168

Sprint Family Locator . . . . . . . . . . . . . . . . . . . . . 170

Getting Driving Directions . . . . . . . . . . . . . . . . . 171

Configuring Your Navigation Preferences . . . . 177

Launching the Product Tour . . . . . . . . . . . . . . . 178

Section 4: Safety and Warranty

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

4A. Important Safety Information . . . . . . . . 180

General Precautions . . . . . . . . . . . . . . . . . . . . . . 180

Maintaining Safe Use of and Access to

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Using Your Phone With a Hearing

Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . 184

Radio Frequency (RF) Energy . . . . . . . . . . . . . 185

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Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 187

User Guide Proprietary Notice . . . . . . . . . . . . . . 188

4B. Manufacturer’s Warranty . . . . . . . . . . . . 189

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 190

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

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i

Introduction

This User Guide introduces you to Sprint

®

service and all

the features of your new phone. It’s divided into four

sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Phone

⽧ Section 3: Sprint Service

⽧ Section 4: Safety and Warranty Information

Eco-mark Overview

The Samsung Eco-mark is used to effectively

communicate Samsung’s environmentally friendly

product activities to consumers. With the character ‘e’

from the word, Electronics, and the leaf expressing the

environment, this design presents a bud, the symbol for

new life. The product with this mark means an

environmentally friendly electronic product of

Samsung.

User

Guide

Note

Because of updates in phone software, this

printed guide may not be the most current

version for your phone. Visit

www.sprint.com

and log on to

My Sprint Wireless to access

the most recent version of the user guide.

WARNING

Please refer to the Important Safety

Information

section on page 180 to learn

about information that will help you safely use

your phone. Failure to read and follow the

Important Safety Information in this phone

guide may result in serious bodily injury,

death, or property damage.

Sprint M560.book Page i Tuesday, March 2, 2010 3:37 PM

ii

Reclaim™ is the first mobile phone in the U.S. built

using “Bio-Plastic” materials extracted from corn. This

biodegradable material makes up 40 percent of the

phone’s casing. The Reclaim™ has trace amounts of

Brominate flame retardant (BFR) and is free of polyvinyl

chloride (PVC), two factors that follow the

recommendations of leading green electronics

advisors. Overall, at least 80 percent of the Reclaim™ is

made up of recyclable materials. Reclaim™ meets

European standards for RoHS compliance, which

means the device has no Cadmium, Mercury,

Hexavalent Chromium, Polybrominated Biphenyls and

Polybrominated Diphenyl Ethers.

Your Phone’s Menu

The following table outlines your phone’s main menu

structure. For more information about using your

phone’s menus and the carousel main screen, see

“Navigating Through the Menus” on page 20.

CONTACTS (Right Softkey)

OPTIONS (Left Softkey)

1: Main Menu

2: Personalize Carousel

3: Personalize Home Screen

4: Tutorial

5: Software Updates

6: Reset One Click

7: About Sprint One Click

Web

Maps

1: Sprint Navigation

2: Sprint Family Locator

Entertainment

1: Music

2: TV

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iii

3: Games

1: Get New Games 2: My Stuff Manager Games

3: My Happy Planet

4: Sudoku Deluxe Green Edition

History

Missed Alerts

My Stuff

1: Application Manager

2: Games

1: Get New Games 2: My Stuff Manager Games

3: My Happy Planet

4: Sudoku Deluxe Green Edition

3: Ringers

1: Get New Ringers 2: My Stuff Manager Ringers

4: Screen Savers

1: Get New Screen Savers

2: My Stuff Manager Screen Savers

5: Applications

1: Get New Applications

2: My Stuff Manager Applications

3: ScanLife 4: Social Zone

6: Call Tones

Photos

1: Camera

Press the right softkey to view the following options:

1: Mode

1: Camera 2: Camcorder

2: Shooting Mode

1: Single Shot 2: Series Shot

3: Fun Frames 4: Mosaic

5: Panorama 6: Night Shot

3: Resolution

1: 2M 2: 1.3M

3: High 4: Med

5: Low

4: White Balance

1: Auto 2: Sunny

3: Cloudy 4: Tungsten

5: Fluorescent 6: Manual

5: Metering

1: Center 2: Spot

6: Effect

1: Color Tones

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iv

7: Settings

1: Quality 2: Shutter Sound

3: Storage

2: Camcorder (VideoMail/LongVideo)

Press the right softkey to view the following options:

1: Mode

1: Camera 2: Camcorder

2: Rec Mode

1: Video Mail 2: Long Video

3: White Balance

1: Auto 2: Sunny

3: Cloudy 4: Tungsten

5: Fluorescent 6: Manual

4: Effect

1: Color Tones

5: Settings

1: Quality 2: Storage

3: Picture Mail

1: Inbox 2: Sent Mail

3: Saved Mail 4: Pending Messages

4: My Albums

1: In Phone 2: Memory Card

3: Online Albums

5: PictBridge

6: Order Prints

7: Settings and Info

1: Auto Save to

1: Phone 2: Card

2: Status Bar (On/Off)

3: Account Info

Messages

1: Voicemail

1: Call Voicemail 2: Clear Envelope

2: Send Message

1: Text Message 2: Picture Mail

3: Email 4: IM

5: VoiceSMS

3: Text Messages

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v

4: Picture Mail

1: Inbox 2: Sent Mail

3: Saved Mail 4: Pending Messages

5: Email

6: IM

1: AOL Instant Messenger

2: Windows Live Messenger

3: Yahoo! Messenger

7: Chat & Dating

8: VoiceSMS

9: Settings

1: Notification

1: Message & Icon 2: Icon only

2: Callback Number

3: Preset Messages

4: Signature

1: On 2: Off

5: VoiceSMS Options

1: Speakerphone 2: From Name

Contacts

Settings

1: Display

1: Main Screen

1: Screen Saver

2: Brightness

3: Backlight

1: Slide Open 2: 30 Seconds

3: 15 Seconds 4: 8 Seconds

4: PowerSave Mode

1: On 2: Off

5: Keypad Light

1: Slide Open 2: 30 Seconds

3: 15 Seconds 4: 8 Seconds

5: Off

6: Language

1: English 2: Español

7: Java Backlight

1: Default 2: Continuous

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vi

8: Java Font

1: Small 2: Normal

3: Large

2: Sounds

1: Volume

1: Ringer 2: Earpiece

3: Headset 4: Speakerphone

5: Advanced...

2: Ringer Type

1: Incoming Calls 2: Messages

3: Schedule 4: Roam Ringer

3: Alerts

1: Minute Beep 2: Services

3: Connect 4: Signal Fade/Call Drop

5: Power On 6: Power Off

4: Key Tone

1: Tone Type 2: Tone Volume

3: Tone Length

3: Bluetooth

1: On/Off

2: Visibility

1: Always visible 2: Visible for 3min

3: Hidden

3: My Device Name

4: My Device Info

5: Exchange Folders

1: In Phone 2: Memory card

6: Voice Routing Incoming

1: Handsfree 2: Phone

3: Device Answered

7: Voice Routing Outgoing

1: Handsfree 2: Phone

3: Device Initiated

4: Messages

1: Notification

1: Message & Icon 2: Icon Only

2: Callback Number

1: None 2: XXXXXXXXXX

3: Other

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vii

3: Preset Messages

1: Can’t talk right now. Send me a message.

2: Call me 3: Where are you?

4: Can you talk? 5: Don’t forget to

6: Can you pick up 7: Thanks!

8: Meet me at 9: Let’s get lunch.

10: I sent this from my PCS phone.

11: The meeting has been cancelled.

12: I have to work late.

13: I’m on a conference call.

14: I’ll be there at 15: What time does it start?

16: Tag, you’re it! 17: I love you!

18: Hugs and kisses -OXOXO

19: Crazy 4 you! 20: Too funny!

4: Signature

1: On 2: Off

5: VoiceSMS Options

1: Speakerphone 2: From Name

5: Text Entry

1: Auto-Capital

1: On 2: Off

2: Auto-Space

1: On 2: Off

3: Dual Language

1: None 2: Spanish

4: Personal Dictionary

5: Word Choice List

1: On 2: Off

6: Word Prediction

1: On 2: Off

7: Word Completion

1: On 2: Off

8: Use My Words

1: On 2: Off

9: Help

6: Phone Info

1: Phone Number

2: Icon Glossary

3: Version

4: Advanced

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viii

7: More...

1: Auto Keyguard

1: On 2: Off

2: Accessibility

1: TTY Options 2: Voice Service

3: TTS Settings

3: Airplane Mode

1: On 2: Off

3: On Power Up

4: Browser

1: Clear Bookmarks 2: Clear Cache

3: Clear Cookies 4: Edit Homepage

5: Call setup

1: Auto Answer 2: Abbreviated Dial

3: Call Answer 4: Call End

5: Contacts Match

6: Contacts

1: Speed Numbers 2: Hide Secret

3: My Name Card 4: Wireless Backup

5: Services

7: Data

1: On/Off 2: Net Guard

3: Update Data Profile

8: Headset Mode

1: Turbo Button 2: Ringer Sound

9: Location

1: On 2: Off

10: Restrict and Lock

1: Voice 2: Data

3: Camera/Pictures 4: Lock my Phone

11: Roaming

1: Set Mode 2: Call Guard

3: Data Roaming

12: Security

1: Change Lock Code

2: Special # 3: Erase/Reset

13: Wireless Backup

Tools

1: Alarm

1: Alarm #1 2: Alarm #2

3: Alarm #3

Sprint M560.book Page viii Tuesday, March 2, 2010 3:37 PM

ix

2: Bluetooth

1: Pair with Hands Free

2: Send a Contact 3: Print a Photo...

4: Add a New... 5: Trusted Devices

6: More...

3: Calculator

4: Tip Calculator

5: Calendar

1: Personal Calendar

6: Mass Storage

1: Connect to PC 2: File Manager

3: Format Memory Card

4: Memory Info

7: Memo Pad

8: World Time

1: Set DST

9: Update Phone

1: Update Firmware 2: Update PRL

0: Voice Memo

1: Record 2: Review

*: Voice Service

1: Call <Name or #> 2: Send Text <Name or #>

3: Send Picture <Name or #>

4: Voice SMS <Name or #>

5: Lookup <Name> 6: Go To <Menu>

7: Check <Item> 8: More Options

Shopping

In Use Menu

Press OPTIONS (right softkey) to display the following

options:

1: Save 2: 3-way call

3: Contacts 4: Voice Memo

5: Phone Info 6: Key Mute/Unmute

7: Messaging 8: Recent History

9: Tools 0: Whisper On/Off

Sprint M560.book Page ix Tuesday, March 2, 2010 3:37 PM

Sprint M560.book Page x Tuesday, March 2, 2010 3:37 PM

Section 1

Getting Started

Sprint M560.book Page 1 Tuesday, March 2, 2010 3:37 PM

2 1A. Setting Up Service

⽧ Setting Up Your Phone (page 2)

⽧ Activating Your Phone (page 3)

⽧ Setting Up Your Voicemail (page 3)

⽧ Sprint Account Passwords (page 4)

⽧ Getting Help (page 4)

Setting Up Your Phone

1. Install the battery. (See “Installing the Battery” on

page 17.)

䡲 In a single motion, press down on the cover and

slide it towards the Eco logo and then carefully lift

the battery cover away from the phone.

䡲 Insert the battery into the opening, making sure

the connectors align. Gently press down to

secure the battery.

䡲 Replace the cover by lining up the tabs and then

firmly sliding the cover back until it snaps into

place.

2. Press to turn the phone on.

䡲 If your phone is activated, it will turn on, search for

Sprint service, and enter standby mode.

䡲 If your phone is not yet activated, see “Activating

Your Phone” on page 3 for more information.

3. Make your first call.

䡲 Use your keyboard to enter a phone number.

䡲 Press .

1A. Setting Up Service

Note

Your phone’s battery should have enough charge for

your phone to turn on and find a signal, set up your

voicemail, and make a call. You should fully charge

your battery as soon as possible. See “Charging the

Battery” on page 19 for details.

Sprint M560.book Page 2 Tuesday, March 2, 2010 3:37 PM

Setting Up Service

1A. Setting Up Service 3

Activating Your Phone

䢇 If you purchased your phone at a Sprint Store, it is probably

activated and ready to use.

䢇 If you received your phone in the mail and it is for a new Sprint

account or a new line of service, it is designed to activate

automatically. To confirm your activation, make a

phone call.

䢇 If you received your phone in the mail and you are activating a

new phone for an existing number on your account, you will

need to go online to activate your new phone.

䡲 From your computer’s Web browser, go to

www.sprint.com/activate and complete the onscreen

instructions to activate your phone.

When you have finished, make a phone call to confirm

your activation. If your phone is still not activated, or you

do not have access to the Internet, contact Sprint

Customer Service at

1-888-211-4727 for assistance.

Setting Up Your Voicemail

Your phone automatically transfers all unanswered

calls to your voicemail, even if your phone is in use or

turned off. You should set up your Sprint Voicemail and

personal greeting as soon as your phone is activated.

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode.

䡲 Record your name announcement.

䡲 Record your greeting.

WARNING

If your phone has a touchscreen display,

please note that a touchscreen responds best

to a light touch from the pad of your finger or

a non-metallic stylus. Using excessive force or

a metallic object when pressing on the

touchscreen may damage the tempered

glass surface and void the warranty. See “4B.

Manufacturer’s Warranty” on page 189.

Tip

Do not press while the phone is being activated.

Pressing cancels the activation process.

Note

If you are having difficulty with activation, contact

Sprint Customer Service by dialing

1-888-211-4727

from any other phone.

Sprint M560.book Page 3 Tuesday, March 2, 2010 3:37 PM

4 1A. Setting Up Service

For more information about using your voicemail, see

“Voicemail” on page 128.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to

your personal account information, your voicemail

account, and your data services account. To ensure

that no one else has access to your information, you

will need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account

username and password when you sign on to

www.sprint.com. (Click Need to register for access? to get

started.) If you are not the account owner (if someone

else receives the bill for your Sprint service), you can

get a sub-account password at

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode)

when you set up your voicemail. See “Setting Up Your

Voicemail” on page 3 for more information on your

voicemail password.

Data Services Password

With your Sprint phone, you may elect to set up an

optional data services password to control access and

authorize Premium Service purchases.

For more information, or to change your passwords,

sign on to

www.sprint.com or call Sprint Customer

Service at

1-888-211-4727.

Getting Help

Managing Your Account

Online: www.sprint.com

䢇 Access your account information.

䢇 Check your minutes used (depending on your Sprint

service plan).

Note

Voicemail Passcode

Sprint strongly recommends that you create a

passcode when setting up your voicemail to protect

against unauthorized access. Without a passcode,

anyone who has access to your handset is able to

access your voicemail messages.

Sprint M560.book Page 4 Tuesday, March 2, 2010 3:37 PM

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