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© 2010 Sprint. Sprint and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
3/2/10
User Guide
www.sprint.com
Sprint M560.book Page A Tuesday, March 2, 2010 3:37 PM
M560_CJ29_PS_030210_F9
Consejo
Para encontrar esta guía para usuarios en español, por favor
visita
www.sprint.com y haz clic en Support> Phones &
Devices
.
To find this user guide in Spanish, please visit www.sprint.com
and click
Support > Phones & Devices.
Important
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
Sprint M560.book Page B Tuesday, March 2, 2010 3:37 PM
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Eco-mark Overview . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu. . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 3
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . 7
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing the Display Screen . . . . . . . . . . . . . . . . . 12
Turning Your Phone On and Off . . . . . . . . . . . . . 16
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 16
Navigating Through the Menus . . . . . . . . . . . . . . 20
Displaying Your Phone Number . . . . . . . . . . . . . 21
Making and Answering Calls . . . . . . . . . . . . . . . 21
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2B. Navigating the Main Screen . . . . . . . . . . . 38
Getting to Know Sprint One Click . . . . . . . . . . . 38
Personalizing the Carousel . . . . . . . . . . . . . . . . . 40
Personalizing the Home Screen . . . . . . . . . . . . . 43
2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Personalizing Your Phone . . . . . . . . . . . . . . . . . . 45
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 53
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 56
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 57
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 59
2D. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Making a Call From History . . . . . . . . . . . . . . . . . 64
Saving a Number From History . . . . . . . . . . . . . 64
Tip
Looking for something? If you don’t see it in the
headings listed here, try the Index on page 199.
Sprint M560.book Page 1 Tuesday, March 2, 2010 3:37 PM
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adding a New Contacts Entry . . . . . . . . . . . . . . . 66
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 67
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 67
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 68
Adding a Number to a Contacts Entry . . . . . . . 69
Editing a Contacts Entry’s Numbers . . . . . . . . . . 69
Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . 69
Assigning Speed Dial Numbers . . . . . . . . . . . . . 69
Adding a New Group . . . . . . . . . . . . . . . . . . . . . . 71
Selecting a Ringer Type for an Entry . . . . . . . . . 71
Assigning a Picture to an Entry . . . . . . . . . . . . . . 72
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 72
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . 73
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . 74
Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 74
2F. Calendar and Tools . . . . . . . . . . . . . . . . . . 76
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Updating Your Phone . . . . . . . . . . . . . . . . . . . . . . 86
Updating the PRL . . . . . . . . . . . . . . . . . . . . . . . . . 86
2G. Voice Services . . . . . . . . . . . . . . . . . . . . . . 87
Automatic Speech Recognition (ASR) . . . . . . . 87
Managing Voice Memos . . . . . . . . . . . . . . . . . . . 93
2H. microSD Card . . . . . . . . . . . . . . . . . . . . . . . 96
Your Phone’s microSD Card and Adapter . . . . 96
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 97
microSD Folders . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Connecting Your Phone to Your Computer . . . 99
2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 107
Storing Pictures and Videos . . . . . . . . . . . . . . . 109
Sending Sprint Picture Mail . . . . . . . . . . . . . . . . 112
Managing Sprint Picture Mail . . . . . . . . . . . . . . 114
Printing Pictures Using PictBridge . . . . . . . . . . 119
Order Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . 120
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2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Turning Bluetooth On and Off . . . . . . . . . . . . . . 121
Using the Bluetooth Settings Menu . . . . . . . . . 122
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 123
Voice Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
FTP Contents Folder . . . . . . . . . . . . . . . . . . . . . . 125
Sending Items Via Bluetooth . . . . . . . . . . . . . . . 125
Section 3: Sprint Service. . . . . . . . . . . . . . . . . 127
3A. Sprint Service: The Basics . . . . . . . . . . 128
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 131
SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . 133
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Making a Three-Way Call . . . . . . . . . . . . . . . . . . 136
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
3B. Web and Data Services . . . . . . . . . . . . . 141
Getting Started With Data Services . . . . . . . . . 141
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . 146
Downloading Games, Ringers and More . . . . 149
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . 153
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . 158
3C. Entertainment: TV and Music . . . . . . . 159
TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Music - Sprint Music Store . . . . . . . . . . . . . . . . 162
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 167
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 168
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 168
Sprint Family Locator . . . . . . . . . . . . . . . . . . . . . 170
Getting Driving Directions . . . . . . . . . . . . . . . . . 171
Configuring Your Navigation Preferences . . . . 177
Launching the Product Tour . . . . . . . . . . . . . . . 178
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
4A. Important Safety Information . . . . . . . . 180
General Precautions . . . . . . . . . . . . . . . . . . . . . . 180
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Using Your Phone With a Hearing
Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . 184
Radio Frequency (RF) Energy . . . . . . . . . . . . . 185
Sprint M560.book Page 3 Tuesday, March 2, 2010 3:37 PM
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 187
User Guide Proprietary Notice . . . . . . . . . . . . . . 188
4B. Manufacturer’s Warranty . . . . . . . . . . . . 189
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 190
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Sprint M560.book Page 4 Tuesday, March 2, 2010 3:37 PM
i
Introduction
This User Guide introduces you to Sprint
®
service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint Service
⽧ Section 4: Safety and Warranty Information
Eco-mark Overview
The Samsung Eco-mark is used to effectively
communicate Samsung’s environmentally friendly
product activities to consumers. With the character ‘e’
from the word, Electronics, and the leaf expressing the
environment, this design presents a bud, the symbol for
new life. The product with this mark means an
environmentally friendly electronic product of
Samsung.
User
Guide
Note
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
www.sprint.com
and log on to
My Sprint Wireless to access
the most recent version of the user guide.
WARNING
Please refer to the Important Safety
Information
section on page 180 to learn
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
Sprint M560.book Page i Tuesday, March 2, 2010 3:37 PM
ii
Reclaim™ is the first mobile phone in the U.S. built
using “Bio-Plastic” materials extracted from corn. This
biodegradable material makes up 40 percent of the
phone’s casing. The Reclaim™ has trace amounts of
Brominate flame retardant (BFR) and is free of polyvinyl
chloride (PVC), two factors that follow the
recommendations of leading green electronics
advisors. Overall, at least 80 percent of the Reclaim™ is
made up of recyclable materials. Reclaim™ meets
European standards for RoHS compliance, which
means the device has no Cadmium, Mercury,
Hexavalent Chromium, Polybrominated Biphenyls and
Polybrominated Diphenyl Ethers.
Your Phone’s Menu
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus and the carousel main screen, see
“Navigating Through the Menus” on page 20.
CONTACTS (Right Softkey)
OPTIONS (Left Softkey)
1: Main Menu
2: Personalize Carousel
3: Personalize Home Screen
4: Tutorial
5: Software Updates
6: Reset One Click
7: About Sprint One Click
Web
Maps
1: Sprint Navigation
2: Sprint Family Locator
Entertainment
1: Music
2: TV
Sprint M560.book Page ii Tuesday, March 2, 2010 3:37 PM
iii
3: Games
1: Get New Games 2: My Stuff Manager Games
3: My Happy Planet
4: Sudoku Deluxe Green Edition
History
Missed Alerts
My Stuff
1: Application Manager
2: Games
1: Get New Games 2: My Stuff Manager Games
3: My Happy Planet
4: Sudoku Deluxe Green Edition
3: Ringers
1: Get New Ringers 2: My Stuff Manager Ringers
4: Screen Savers
1: Get New Screen Savers
2: My Stuff Manager Screen Savers
5: Applications
1: Get New Applications
2: My Stuff Manager Applications
3: ScanLife 4: Social Zone
6: Call Tones
Photos
1: Camera
Press the right softkey to view the following options:
1: Mode
1: Camera 2: Camcorder
2: Shooting Mode
1: Single Shot 2: Series Shot
3: Fun Frames 4: Mosaic
5: Panorama 6: Night Shot
3: Resolution
1: 2M 2: 1.3M
3: High 4: Med
5: Low
4: White Balance
1: Auto 2: Sunny
3: Cloudy 4: Tungsten
5: Fluorescent 6: Manual
5: Metering
1: Center 2: Spot
6: Effect
1: Color Tones
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iv
7: Settings
1: Quality 2: Shutter Sound
3: Storage
2: Camcorder (VideoMail/LongVideo)
Press the right softkey to view the following options:
1: Mode
1: Camera 2: Camcorder
2: Rec Mode
1: Video Mail 2: Long Video
3: White Balance
1: Auto 2: Sunny
3: Cloudy 4: Tungsten
5: Fluorescent 6: Manual
4: Effect
1: Color Tones
5: Settings
1: Quality 2: Storage
3: Picture Mail
1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending Messages
4: My Albums
1: In Phone 2: Memory Card
3: Online Albums
5: PictBridge
6: Order Prints
7: Settings and Info
1: Auto Save to
1: Phone 2: Card
2: Status Bar (On/Off)
3: Account Info
Messages
1: Voicemail
1: Call Voicemail 2: Clear Envelope
2: Send Message
1: Text Message 2: Picture Mail
3: Email 4: IM
5: VoiceSMS
3: Text Messages
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v
4: Picture Mail
1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending Messages
5: Email
6: IM
1: AOL Instant Messenger
2: Windows Live Messenger
3: Yahoo! Messenger
7: Chat & Dating
8: VoiceSMS
9: Settings
1: Notification
1: Message & Icon 2: Icon only
2: Callback Number
3: Preset Messages
4: Signature
1: On 2: Off
5: VoiceSMS Options
1: Speakerphone 2: From Name
Contacts
Settings
1: Display
1: Main Screen
1: Screen Saver
2: Brightness
3: Backlight
1: Slide Open 2: 30 Seconds
3: 15 Seconds 4: 8 Seconds
4: PowerSave Mode
1: On 2: Off
5: Keypad Light
1: Slide Open 2: 30 Seconds
3: 15 Seconds 4: 8 Seconds
5: Off
6: Language
1: English 2: Español
7: Java Backlight
1: Default 2: Continuous
Sprint M560.book Page v Tuesday, March 2, 2010 3:37 PM
vi
8: Java Font
1: Small 2: Normal
3: Large
2: Sounds
1: Volume
1: Ringer 2: Earpiece
3: Headset 4: Speakerphone
5: Advanced...
2: Ringer Type
1: Incoming Calls 2: Messages
3: Schedule 4: Roam Ringer
3: Alerts
1: Minute Beep 2: Services
3: Connect 4: Signal Fade/Call Drop
5: Power On 6: Power Off
4: Key Tone
1: Tone Type 2: Tone Volume
3: Tone Length
3: Bluetooth
1: On/Off
2: Visibility
1: Always visible 2: Visible for 3min
3: Hidden
3: My Device Name
4: My Device Info
5: Exchange Folders
1: In Phone 2: Memory card
6: Voice Routing Incoming
1: Handsfree 2: Phone
3: Device Answered
7: Voice Routing Outgoing
1: Handsfree 2: Phone
3: Device Initiated
4: Messages
1: Notification
1: Message & Icon 2: Icon Only
2: Callback Number
1: None 2: XXXXXXXXXX
3: Other
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vii
3: Preset Messages
1: Can’t talk right now. Send me a message.
2: Call me 3: Where are you?
4: Can you talk? 5: Don’t forget to
6: Can you pick up 7: Thanks!
8: Meet me at 9: Let’s get lunch.
10: I sent this from my PCS phone.
11: The meeting has been cancelled.
12: I have to work late.
13: I’m on a conference call.
14: I’ll be there at 15: What time does it start?
16: Tag, you’re it! 17: I love you!
18: Hugs and kisses -OXOXO
19: Crazy 4 you! 20: Too funny!
4: Signature
1: On 2: Off
5: VoiceSMS Options
1: Speakerphone 2: From Name
5: Text Entry
1: Auto-Capital
1: On 2: Off
2: Auto-Space
1: On 2: Off
3: Dual Language
1: None 2: Spanish
4: Personal Dictionary
5: Word Choice List
1: On 2: Off
6: Word Prediction
1: On 2: Off
7: Word Completion
1: On 2: Off
8: Use My Words
1: On 2: Off
9: Help
6: Phone Info
1: Phone Number
2: Icon Glossary
3: Version
4: Advanced
Sprint M560.book Page vii Tuesday, March 2, 2010 3:37 PM
viii
7: More...
1: Auto Keyguard
1: On 2: Off
2: Accessibility
1: TTY Options 2: Voice Service
3: TTS Settings
3: Airplane Mode
1: On 2: Off
3: On Power Up
4: Browser
1: Clear Bookmarks 2: Clear Cache
3: Clear Cookies 4: Edit Homepage
5: Call setup
1: Auto Answer 2: Abbreviated Dial
3: Call Answer 4: Call End
5: Contacts Match
6: Contacts
1: Speed Numbers 2: Hide Secret
3: My Name Card 4: Wireless Backup
5: Services
7: Data
1: On/Off 2: Net Guard
3: Update Data Profile
8: Headset Mode
1: Turbo Button 2: Ringer Sound
9: Location
1: On 2: Off
10: Restrict and Lock
1: Voice 2: Data
3: Camera/Pictures 4: Lock my Phone
11: Roaming
1: Set Mode 2: Call Guard
3: Data Roaming
12: Security
1: Change Lock Code
2: Special # 3: Erase/Reset
13: Wireless Backup
Tools
1: Alarm
1: Alarm #1 2: Alarm #2
3: Alarm #3
Sprint M560.book Page viii Tuesday, March 2, 2010 3:37 PM
ix
2: Bluetooth
1: Pair with Hands Free
2: Send a Contact 3: Print a Photo...
4: Add a New... 5: Trusted Devices
6: More...
3: Calculator
4: Tip Calculator
5: Calendar
1: Personal Calendar
6: Mass Storage
1: Connect to PC 2: File Manager
3: Format Memory Card
4: Memory Info
7: Memo Pad
8: World Time
1: Set DST
9: Update Phone
1: Update Firmware 2: Update PRL
0: Voice Memo
1: Record 2: Review
*: Voice Service
1: Call <Name or #> 2: Send Text <Name or #>
3: Send Picture <Name or #>
4: Voice SMS <Name or #>
5: Lookup <Name> 6: Go To <Menu>
7: Check <Item> 8: More Options
Shopping
In Use Menu
Press OPTIONS (right softkey) to display the following
options:
1: Save 2: 3-way call
3: Contacts 4: Voice Memo
5: Phone Info 6: Key Mute/Unmute
7: Messaging 8: Recent History
9: Tools 0: Whisper On/Off
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Sprint M560.book Page x Tuesday, March 2, 2010 3:37 PM
Section 1
Getting Started
Sprint M560.book Page 1 Tuesday, March 2, 2010 3:37 PM
2 1A. Setting Up Service
⽧ Setting Up Your Phone (page 2)
⽧ Activating Your Phone (page 3)
⽧ Setting Up Your Voicemail (page 3)
⽧ Sprint Account Passwords (page 4)
⽧ Getting Help (page 4)
Setting Up Your Phone
1. Install the battery. (See “Installing the Battery” on
page 17.)
䡲 In a single motion, press down on the cover and
slide it towards the Eco logo and then carefully lift
the battery cover away from the phone.
䡲 Insert the battery into the opening, making sure
the connectors align. Gently press down to
secure the battery.
䡲 Replace the cover by lining up the tabs and then
firmly sliding the cover back until it snaps into
place.
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keyboard to enter a phone number.
䡲 Press .
1A. Setting Up Service
Note
Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 19 for details.
Sprint M560.book Page 2 Tuesday, March 2, 2010 3:37 PM
Setting Up Service
1A. Setting Up Service 3
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, it is probably
activated and ready to use.
䢇 If you received your phone in the mail and it is for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to go online to activate your new phone.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated, or you
do not have access to the Internet, contact Sprint
Customer Service at
1-888-211-4727 for assistance.
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
WARNING
If your phone has a touchscreen display,
please note that a touchscreen responds best
to a light touch from the pad of your finger or
a non-metallic stylus. Using excessive force or
a metallic object when pressing on the
touchscreen may damage the tempered
glass surface and void the warranty. See “4B.
Manufacturer’s Warranty” on page 189.
Tip
Do not press while the phone is being activated.
Pressing cancels the activation process.
Note
If you are having difficulty with activation, contact
Sprint Customer Service by dialing
1-888-211-4727
from any other phone.
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4 1A. Setting Up Service
For more information about using your voicemail, see
“Voicemail” on page 128.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 3 for more information on your
voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
www.sprint.com or call Sprint Customer
Service at
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
Note
Voicemail Passcode
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your handset is able to
access your voicemail messages.
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