SMART Technologies Notebook 11 User guide

SMART Technologies
Brand
SMART Technologies
Model
Notebook 11
Type
User guide

This manual is also suitable for

Education Software
Installer 2012 SP1
Windows® operating systems
System administrator’s guide
This guide is available in HTML.
Scan the following QR code to read the HTMLversion of this guide on
your smart phone or other mobile device.
Trademark notice
SMARTNotebook, SMARTInk, SMARTResponse, SMARTSync, SMARTClassroomSuite, Senteo, SMARTBoard, SMARTDocumentCamera, SMARTVantage,
smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft,
Windows, WindowsVista, InternetExplorer, ActiveX DirectX and VisualStudio are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or
other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. InstallShield, is a
registered trademark or trademark of Flexera Software, Inc. and/or InstallShield Co. Inc. in the United States of America and/or other countries. All other third-party product
and company names may be trademarks of their respective owners.
Copyright notice
© 2012SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
09/2012
Installation overview
Task Reference
Ensure your computers meet the minimum requirements. page 2
Obtain the installation packages and supporting files. page 3
If previous versions of the software are installed on your computer,
remove them.
page 35
OR
page 79
Customize the installation packages using SMARTInstallManager.
OR
Customize the installation packages using a third-party tool.
page 7
OR
page 17
Deploy the installation packages. page 19
If the software didn’t activate during installation, activate it. page 24
N O T E
Please send any feedback on this guide to DocumentationFeedback@smarttech.com.
i
Contents
Installation overview i
Chapter 1: Getting started 1
Computer requirements 2
Installation packages and supporting files 3
Chapter 2: Customizing installation packages 7
Using SMARTInstallManager 7
Using third-party tools 17
Chapter 3: Deploying the software 19
Using the command line interface 20
Using third-party imaging or remote management software 23
Activating the software after installation 24
Chapter 4: Updating the software 31
Using a Windows Installer update installation package (MSI file) 32
Using a Windows Installer patch (MSP file) 33
Chapter 5: Removing the software 35
Using the command line interface 35
Using third-party imaging or remote management software 41
Appendix A: Windows Installer properties and parameters 43
Properties 43
Parameters 56
Examples 56
Appendix B: Language files and codes 59
Installation language files and codes 59
Language packs 60
Appendix C: Installing and maintaining Gallery content 63
Installing Gallery content 64
Modifying Gallery content 69
Changing Gallery content locations 75
Appendix D: Removing previous versions of SMARTBoard software 79
Removing SMARTBoard software 9.x 79
Removing SMARTBoard software 8.x 80
iii
Removing SMARTBoard software 7.x 81
Cleaning the registry 83
Index 85
C O N T E N T S
iv
Chapter 1: Getting started
Computer requirements 2
Installation packages and supporting files 3
Installation packages 3
Language files 4
Service pack files 5
This guide explains how to customize and deploy the following software:
l SMARTNotebook™ collaborative learning software 11
l SMARTNotebook MathTools software
l 3DTools for SMARTNotebook software
l SMARTProductDrivers 11
l SMARTInk™
l SMARTResponse™ 2012 assessment software
l SMARTSync™ 2011 Teacher software
l SMARTClassroomSuite™ Teacher software
l SMART Common Files
N O T E S
l For information on customizing and deploying previous versions of this software, see the
appropriate system administrator’s guides at smarttech.com/support.
l For information on installing SMARTSync Student software, SMARTSync Class List
Server and SMARTSync Administrator Tool, see the SMARTSync 2011 system
administrator’s guide (smarttech.com/kb/160490).
Chapter 1
1
This guide is intended for IT administrators and others experienced with customizing, deploying and
administering Windows® software in a networked environment. To use this guide, you must
l Know IT terminology such as “registry” and “domain controller”
l Know how to complete basic administrative tasks in Windows operating systems such as
modifying the registry
l Have administrative privileges and access to servers
l Have access to the DVD or to the Internet
I M P O R T A N T
You must run the commands documented in this guide in an Administrator Command Prompt
window. To open an Administrator Command Prompt window, right-click the Command Prompt
icon, and then select Run as Administrator.
Computer requirements
N O T E
Operating systems and other third-party software released after this SMART software might not be
supported.
Before you install the software, ensure your teachers’ computers meet the minimum requirements:
l Pentium® 4 processor or better
l 1 GB of RAM (2 GB recommended)
l Free hard disk space:
Software Space required
SMARTNotebook software 277 MB
Gallery Essentials 549 MB
Lesson Activity Toolkit 111 MB
SMARTProductDrivers 110 MB
SMARTInk 46 MB
SMARTResponse software 89 MB
SMARTSync Teacher software 37 MB
SMART Common Files 111 MB
Recommended total free hard disk space 2.5 GB
C H A P T E R 1
Getting started
2
l Windows XP SP3, WindowsVista® SP2 or Windows 7 operating system
l Microsoft® .NET framework 4.0 client for SMARTNotebook software and SMARTInk
l MicrosoftVisualStudio® Tools for Office for SMARTInk
l Adobe®Flash® Player 11.4 ActiveX® control for SMARTNotebook software
l AdobeFlash Player 11.4 Firefox® plug-in for SMARTNotebook software and
SMARTResponse software
l DirectX® technology 8.1 or later for SMART Video Player
l DirectX 9 compatible graphics hardware for 3DTools for SMARTNotebook software
l InternetExplorer® Internet browser 6.0 or later
N O T E
If you’re deploying SMART software to Windows XP or WindowsVista computers, you must first
install Windows Installer 4.5 on these computers. You can download Windows Installer 4.5 from
support.microsoft.com/kb/942288.
Installation packages and supporting files
Before you can customize or deploy SMART software, you must locate the installation packages and
supporting files.
Installation packages
Before deploying the Education Software Installer installation package, you must deploy the following
third-party installation packages:
If you want to install this software: Deploy these installation packages:
SMARTNotebook software
l
Microsoft .NET framework 4.0 client files
(dotNetFx40_Client_x86_x64.exe)
l
AdobeFlash Player ActiveX control
(install_flash_player_11_active_x.msi)
l
AdobeFlash Player plug-in
(install_flash_player_11_plugin.msi)
SMARTProductDrivers
(including SMARTInk)
l
Microsoft.NET framework 4.0 client files
(dotNetFx40_Client_x86_x64.exe)
l
MicrosoftVisualStudio Tools for Office
(vstor40_x86.exe for 32-bit computers or
vstor40_x64.exe for 64-bit computers running
32-bit or 64-bit versions of Microsoft Office)
SMARTResponse software
l
AdobeFlash Player plug-in
(install_flash_player_11_plugin.msi)
C H A P T E R 1
Getting started
3
N O T E
You can run the dotNetFx40_Client_x86_x64.exe file to install all required Microsoft .NET
framework prerequisites and the Microsoft .NET framework 4.0 client files. However, SMART
recommends that you download the latest version of the Microsoft .NET framework files from the
Microsoft website. For information on deploying the Microsoft .NET framework, refer to the .NET
framework deployment guide for administrators on the MSDN website
(msdn.microsoft.com/en-us/library/ee390831.aspx).
The third-party installation packages are located on the DVD in
[DVDdrive]:\Administrators\Windows\Education Software Install\Support.
The Education Software Installer installation package (SMARTEducationSoftware2012.msi) is
located on the DVD in [DVDdrive]:\Administrators\Windows\Education Software Install.
Alternatively, you can download the installation packages in a .zip file from
smarttech.com/administratordownloads. The installation packages are located in the Support folder
of the .zip file.
I M P O R T A N T
SMART recommends that you deploy SMART software using the
SMARTEducationSoftware2012.msi installation package. However, if you choose to deploy
the software using individual installation packages, you need to do the following:
l Deploy the SMART Common Files.msi file first.
l If you use a custom value for the INSTALLDIR property, ensure this value is identical
across all the installation packages.
Save the installation packages in a location on your network that’s accessible to all computers on
which you plan to install the software.
Language files
If you plan to deploy the installation packages in a language other than English (U.S.), ensure the
corresponding MST file for the language is in the same folder as the MSI file (see Installation
language files and codes on page 59).
Similarly, if you want users to be able to view and use the software in a language other than English,
you must download and install the appropriate language pack (see Language packs on page 60).
C H A P T E R 1
Getting started
4
These language packs are located on the DVD under
[DVDdrive]:\Administrators\Windows\Education Software Install\Support\Languages or in
the downloaded .zip file under Support\Languages.
Service pack files
After deploying the software using the Education Software Installer 2012 installation package, you
need to deploy the Education Software Installer 2012 SP1 patches.
If you deployed: Deploy this patch:
Any software in the Education Software Installer CommonFiles_11_1_x_1.msp
SMARTNotebook software notebook11_sp1.msp
SMARTProductDrivers drivers11.0sp2patch.msp
SMARTInk SMARTInk1.1.PATCH.msp
SMARTResponse response_4.0_sp1.msp
The patches are located on the DVD in [DVDdrive]:\Administrators\Windows\
Education Software Install\Patches.
Alternatively, you can download the patches from smarttech.com/administratordownloads.
Save the patches in a location on your network that’s accessible to all computers on which you’ve
installed the software.
I M P O R T A N T
Deploy the CommonFiles_11_1_x_1.msp file first.
C H A P T E R 1
Getting started
5
Chapter 2: Customizing installation
packages
Using SMARTInstallManager 7
Installing SMARTInstallManager 7
Using SMARTInstallManager 8
Opening an installation package 8
Saving your changes 9
Publishing your changes as an MSTfile 9
Customizing the installation package 10
Using third-party tools 17
You can customize installation packages using SMARTInstallManager.
OR
You can customize installation packages using third-party tools and Windows Installer properties.
Using SMARTInstallManager
SMARTInstallManager enables you to customize SMART software installation packages (also
known as MSI files) by publishing MST files. You can then deploy the MSI and MST files to
computers using third-party imaging or remote management software.
Installing SMARTInstallManager
Install SMARTInstallManager from the DVD.
OR
Download and install SMARTInstallManager from the SMARTSupport website.
g To install SMARTInstallManager from the DVD
1. Insert the DVD in your computer’s DVD drive.
A dialog box appears.
Chapter 2
7
N O T E
If the dialog box doesn’t appear, browse to and open [DVD drive]\CDBrowser.exe in
Windows Explorer.
2. Click Administrator Preparation and Tools, and then click Install
SMARTInstallManager.
The SMARTInstallManager installation wizard appears.
3. Follow the on-screen instructions.
g To install SMARTInstallManager from the website
1. Go to smarttech.com/administratordownloads.
2. Scroll to SMART Notebook collaborative learning software, click Choose a version, and then
select SMART Notebook software > 11 for Windows.
3. Click Download SMART InstallManager, and then click Download.
4. Save the Install Manager.exe file to your computer.
5. Double-click the Install Manager.exe file.
The SMARTInstallManager installation wizard appears.
6. Follow the on-screen instructions.
Using SMARTInstallManager
After you install SMARTInstallManager, shortcuts to the software appear on the desktop and in the
Start menu under All Programs > SMARTTechnologies > SMARTInstallManager.
With SMARTInstallManager, you can do the following:
l Open and customize an installation package.
l Save your changes to the installation package as an XML file.
l Publish your changes to the installation packages as an MST file.
Opening an installation package
To customize an installation package, drag its MSI file into the SMARTInstallManager window.
Alternatively, you can search for installation packages on your computer by clicking , or on CDs or
DVDs by clicking .
C H A P T E R 2
Customizing installation packages
8
N O T E
All installation packages you’ve previously opened in SMARTInstallManager appear in the
Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in
SMARTInstallManager. Customize the installation package using the controls on these pages.
Saving your changes
After you customize an installation package, save your changes as an XML file by selecting File >
Save As. When you next start SMARTInstallManager, load the XML file by selecting File > Open,
or by opening the MSI file and then selecting File > Import.
Publishing your changes as an MSTfile
The final step in using SMARTInstallManager to customize an installation package is to publish your
changes as an MST file. To do this, select File > Publish, and then use the dialog box to define a
location for and create the MST file.
T I P
If you use an older MST file created with an earlier version of the MSI file, it might not work properly.
Use the current MSI file to create your MST file. Publish the MST file in the same location as the
MSI file.
C H A P T E R 2
Customizing installation packages
9
Customizing the installation package
To customize the installation package, open the SMARTEducationSoftware2012.msi file in
SMARTInstallManager (see Opening an installation package on page 8), and then set the controls
on each page.
Control Procedure Notes
General Options: Product Selection
Activate software during
installation
Select to activate the software
automatically during installation
rather than manually after
installation.
You must include the productkey
properties for the software you’re
installing for this property to work.
For mass activation information,
see Activating the software after
installation on page 24.
SMARTProductDrivers Select to install
SMARTProductDrivers.
Installing
SMARTProductDrivers also
installs SMARTInk.
SMARTNotebook software Select to install SMARTNotebook
software.
Product key Type your 22- or 25-character
product key for SMARTNotebook
software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTResponse
software
Select to install
SMARTResponse software.
If you choose to install
SMARTResponse software, you
must also install and activate
SMARTNotebook software.
When you select this check box,
SMARTInstallManager
automatically selects
SMARTNotebook.
Product key If you’re installing
SMARTResponse software and
students use
SMARTNotebookSE (Student
Edition) software or
SMARTResponse VE Internet-
enabled devices to answer
questions, type your 22- or 25-
character product key for
SMARTResponse software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
C H A P T E R 2
Customizing installation packages
10
Control Procedure Notes
SMARTNotebook Math
Tools
Select to install SMARTNotebook
MathTools software.
If you choose to install
SMARTNotebook MathTools
software, you must also install
and activate SMARTNotebook
software.
Product key Type your 22- or 25-character
product key for SMARTNotebook
MathTools software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMART Notebook 3D
Tools
Select to install 3DTools for
SMARTNotebook software.
If you choose to install 3DTools
for SMARTNotebook software,
you must also install and activate
SMARTNotebook software.
Product key Type your 22- or 25-character
product key for 3DTools for
SMARTNotebook software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTSync Teacher
software
Select to install SMARTSync
Teacher software.
Product key Type your 22- or 25-character
product key for SMARTSync
Teacher software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTClassroomSuite
software
Select to install
SMARTClassroomSuite Teacher
software.
When you select this check box,
SMARTInstallManager
automatically selects
SMARTNotebook,
SMARTProductDrivers,
SMARTResponse and
SMARTSync Teacher. (These
programs are part of
SMARTClassroomSuite
Teacher software.)
C H A P T E R 2
Customizing installation packages
11
Control Procedure Notes
Product key Type your 22- or 25-character
product key for
SMARTClassroomSuite Teacher
software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
General Options: Installation Options
Installation directory Type the path to your preferred
folder for the software.
If you specify a folder, include a
back slash (\) at the end of the
path.
If you don’t specify a folder,
Windows Installer installs the
software in C:\Program files\
SMART Technologies\
Education Software where
[Program files] is C:\Program
Files for 32-bit versions of
Windows operating systems or
C:\Program Files (x86) for 64-bit
versions of Windows operating
systems.
Ensure the folder path is valid.
SMARTInstallManager doesn’t
verify the folder path.
Install Start menu and
desktop shortcuts
Select to create shortcuts in the
Start menu and on the desktop.
General Options: Language Selection
Select the language packs
you want to install
Select the language packs you
want to install.
Don’t select more than 20
language packs (see
smarttech.com/kb/170081).
Some SMART software doesn’t
support all listed languages.
SMARTSync software language
support is managed separately.
General Options: SMART Product Update
Install SMART Product
Update in Full mode
Select to install
SMARTProductUpdate (SPU) in
Full mode.
In Full mode, users can view the
installed versions of SMART
software as well as their product
keys, and download and install
updates.
C H A P T E R 2
Customizing installation packages
12
Control Procedure Notes
Install SMART Product
Update in Dashboard mode
Select to install SPU in Dashboard
mode.
In Dashboard mode, users can
view only the installed versions of
SMART software and their
product keys.
Do not install SMART
Product Update
Select to not install SPU.
Check for updates Type the number of days (1 to 60)
between SPU checks.
This option is available only if you
install SPU in Full mode.
By default, SPU checks for
product updates every 30 days.
Notify users about SMART
product updates
Select to notify users of available
SMART product updates through
the Windows notification area.
This option is available only if you
install SPU in Full mode.
General Options: Customer Experience
Enable the Customer
Experience Program on all
devices
Select to automatically enable the
Customer Experience Program for
all users.
Disable the Customer
Experience Program on all
devices
Select to automatically disable the
Customer Experience Program for
all users.
SMARTNotebook: Gallery Content
See Installing and maintaining Gallery content on page 63.
SMARTNotebook: Team Content
Team Content path Type the path to the
TeamContent folder, which is a
location on your school’s network
where users can store shared
content.
For information on creating a
TeamContent folder, see
Creating or connecting to Team
Content folders on page 76.
SMARTNotebook: My Content
My Content path Type the path to the My Content
folder, which is a location on the
user’s computer where he or she
can store individual content.
You can include environment
variables in the path.
SMARTNotebook: Optional Settings
Install print capture driver Select to include the Print Capture
Driver in the installation.
The Print Capture Driver is a
printer driver that enables users
to export content from other
programs to SMARTNotebook
software by using the
SMARTNotebook Document
Writer.
C H A P T E R 2
Customizing installation packages
13
Control Procedure Notes
Register
SMARTDocumentCamera
drivers
Select to enable the registration of
SMARTDocumentCamera™
drivers.
Disable the registration of
SMARTDocumentCamera
drivers if they conflict with the
third-party drivers on the
computer.
If you choose to install 3DTools
for SMARTNotebook software,
SMARTInstallManager selects
this check box automatically.
You’re unable to clear it.
Install Notebook Plugin IE
Helper Object
Select to enable a plug-in that
allows you to download .notebook
files from InternetExplorer Internet
browser.
If you don’t enable the plug-in,
InternetExplorer Internet browser
changes .notebook files’
extensions to .zip when
downloading them. As a result,
users are unable to open the files
in SMARTNotebook software.
If you have a security policy
restricting the installation of any
InternetExplorerActiveX plug-ins
(32-bit operating systems), don’t
enable the plug-in or the
installation might not succeed.
SMARTResponse: Activation Options
Registry file If you’re installing
SMARTResponse software in
standard, LE, PE, XE or mixed
modes, type the path to the
activation registry file.
Contact SMARTSupport for
details.
SMARTResponse: Setup Tool
SMARTResponse LE Select to enable students to
answer questions with
SMARTResponse LE clickers.
SMARTResponse PE Select to enable students to
answer questions with
SMARTResponse PE clickers.
C H A P T E R 2
Customizing installation packages
14
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SMART Technologies Notebook 11 User guide

SMART Technologies
Brand
SMART Technologies
Model
Notebook 11
Type
User guide
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