Comtrol RocketPort ISA Installation guide

Type
Installation guide
Device Driver Installation Guide
Windows 7
Windows Server 2008
Windows Vista
Windows Server 2003
Windows XP
Operating Systems
Trademark Notices
Comtrol, RocketModem, and RocketPort are trademarks of Comtrol Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective
owners.
Fourth Edition, September 13, 2011
Copyright © 2002 - 2011. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the contents of this document or
to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without
notice. Some software or features may not be available at the time of publication. Contact your reseller for
current product information.
Document Number: 2000285 Rev. D
Driver Installation Guide for Windows: 2000285 Rev. D iii
Table of Contents
Overview...................................................................................................................................5
Products Supported ...................................................................................................................................... 5
How to Use this Guide .................................................................................................................................. 5
Downloading the Latest Software and User Guides ............................................................................. 6
Initial Driver Installation ....................................................................................................7
Updating the Driver ............................................................................................................13
Adding an Adapter (Existing Installation).....................................................................19
Configuring COM Port Properties ...................................................................................21
Port Configuration Overview ................................................................................................................... 21
Advanced COM Port Configuration ........................................................................................................ 22
Standard COM Port Configuration ......................................................................................................... 24
Configuring Device Properties .........................................................................................25
Configuration Screens ........................................................................................................27
Main Setup Tab ............................................................................................................................................ 27
Port Setup Tab ............................................................................................................................................. 28
Device Properties Screen .......................................................................................................................... 30
Options Tab................................................................................................................................................... 31
Port Settings Tab ......................................................................................................................................... 32
Removing the Adapter and Driver...................................................................................33
Troubleshooting and Technical Support........................................................................37
Troubleshooting Checklist ........................................................................................................................ 37
Comtrol Utility (Test Terminal and Port Monitor).............................................................................. 38
Test Terminal Explanation ...................................................................................................................... 38
Using Test Terminal to Test a Port ......................................................................................................... 38
Enabling Verbose Event Logging ............................................................................................................ 39
Before calling Technical Support ............................................................................................................ 40
Technical Support ....................................................................................................................................... 40
Configuring Non-Plug and Play Devices (Windows XP and
Windows Server 2003) .........................................................................................................41
Installing Non-Plug and Play Devices .................................................................................................... 41
Installing Modems .................................................................................................................................... 41
Installing Printers .................................................................................................................................... 42
Index........................................................................................................................................43
iv Driver Installation Guide for Windows: 2000285 Rev. D
Table of Contents
Driver Installation Guide for Windows: 2000285 Rev. D Products Supported - 5
Overview
Products Supported
This Installation Guide provides device driver installation and configuration
procedures for the following operating systems:
Windows 7
Windows Server 2008
Windows Vista
Windows Server 2003
Windows XP
The following products are supported by this device driver:
RocketModem Universal PCI (RocketModem IV)
RocketPort Universal PCI
RocketPort Universal PCI SMPTE
RocketPort Plus Universal PCI
RocketPort Plus Universal PCI 422
In the remainder of this guide, the products are merely referred to as RocketPort/
RocketModem.
How to Use this Guide
Use this guide to install and configure the device driver for Windows for the
RocketPort and RocketModem Universal PCI families. It provides the following
procedures and information:
Initial device driver installation (Initial Driver Installation
on Page 7)
Updating the existing device driver (Updating the Driver
on Page 13)
Adding another adapter (Adding an Adapter (Existing Installation)
on Page
19)
Configuring ports (Configuring COM Port Properties
on Page 21)
Configuring device properties (Configuring Device Properties
on Page 25)
RocketPort/RocketModem configuration screens (Configuration Screens
on
Page 27)
Removing the RocketPort/RocketModem device driver (Removing the Adapter
and Driver on Page 33)
Troubleshooting and testing ports (Troubleshooting and Technical Support
on
Page 37)
Setting up non-plug and play modems and printers (Configuring Non-Plug
and Play Devices (Windows XP and Windows Server 2003) on Page 41)
6 - Downloading the Latest Software and User Guides Driver Installation Guide for Windows: 2000285 Rev. D
Overview
Downloading the Latest Software and User Guides
You can use the CD shipped with your product or the following table to locate the
latest version of the software and documentation for the RocketPort/RocketModem
from the Comtrol ftp site.
Files Download Pages
RocketModem
IV
Device Drivers
ftp://ftp.comtrol.com/html/RM4_drivers.htm
Diagnostics
Comtrol Utility
ftp://ftp.comtrol.com/html/RM4_Diag.htm
User Guides
ftp://ftp.comtrol.com/html/RM4_Docs.htm
RocketPort
Universal PCI
Device Driver
ftp://ftp.comtrol.com/html/RPuPCI_Drivers.htm
Diagnostics
Comtrol Utility
ftp://ftp.comtrol.com/html/RPuPCI_Diag.htm
User Guides
ftp://ftp.comtrol.com/html/RPuPCI_Docs.htm
RocketPort
Universal PCI
SMPT
Device Driver
ftp://ftp.comtrol.com/html/RPuPCIsmpte.htm
Diagnostics
Comtrol Utility
ftp://ftp.comtrol.com/html/RPuPCIsmpte_Diag.htm
User Guides
ftp://ftp.comtrol.com/html/RPuPCIsmpte_Docs.htm
RocketPort
Plus
Universal PCI
Device Driver
ftp://ftp.comtrol.com/html/RPuPCIplus_Drivers.htm
Diagnostics
Comtrol Utility
ftp://ftp.comtrol.com/html/RPuPCIplus_Diag.htm
User Guides
ftp://ftp.comtrol.com/html/RPuPCIplus_Docs.htm
RocketPort
Plus 422
Universal PCI
Device Driver
ftp://ftp.comtrol.com/html/RPuPCIplus422_Drivers.htm
Diagnostics
Comtrol Utility
ftp://ftp.comtrol.com/html/RPuPCIplus422_Diag.htm
User Guides
ftp://ftp.comtrol.com/html/RPuPCIplus422_Docs.htm
Driver Installation Guide for Windows: 2000285 Rev. D Initial Driver Installation - 7
Initial Driver Installation
Use the following procedure to install the RocketPort/RocketModem device driver
for Windows.
Note: Close any applications that are using serial ports before the device driver
installation.
1. Locate the latest driver assembly (.msi) and copy it to a location that is
available to the host PC.
You can use one of the following methods to locate the device driver:
Download the latest device driver using the appropriate link in the
Downloading the Latest Software and User Guides
subsection on Page 6.
•The Software and Documentation CD contains all of the files for
installation, configuration, and troubleshooting. The CD also provides
download links to the Comtrol ftp site to locate the latest files.
2. Install the adapter and connect the interface. If you need detailed hardware
installation procedures, see Downloading the Latest Software and User Guides
on Page 6 to locate the User Guide for your RocketPort/RocketModem.
Do not connect RS-422/485 devices until the appropriate port interface
type has been configured in the device driver. The RocketPort/
RocketModem default port setting is RS-232.
3. Click Cancel if a Found New Hardware message appears.
4. Start the installation by executing the RocketPort_Windows_x.xx.msi file,
where x.xx is the driver assembly version.
Caution
8 - Initial Driver Installation Driver Installation Guide for Windows: 2000285 Rev. D
Initial Driver Installation
5. Click Next to start the installation process.
6. Optionally, enter a different location to install the driver files.
Driver Installation Guide for Windows: 2000285 Rev. D Initial Driver Installation - 9
Initial Driver Installation
7. Click Install.
8. Click Finish.
Note: Leave the Launch RocketPort/RocketModem Driver Installation box
checked.
If you do not check this box, you can use the shortcut under the Start button at:
Programs/Comtrol/RocketPort/Driver Installation Wizard.
10 - Initial Driver Installation Driver Installation Guide for Windows: 2000285 Rev. D
Initial Driver Installation
9. Click Next to install the driver.
10. Click Install and Next.
Driver Installation Guide for Windows: 2000285 Rev. D Initial Driver Installation - 11
Initial Driver Installation
11. Click Next to start the driver installation.
12. Click Proceed.
13. Click Ok to close the Driver Installer Notice.
12 - Initial Driver Installation Driver Installation Guide for Windows: 2000285 Rev. D
Initial Driver Installation
14. Click Close to exit the wizard.
15. Go to Configuring COM Port Properties
on Page 21 to configure the COM port
properties.
16. If necessary, go to Configuring Device Properties
on Page 25 to set up advanced
device properties such as: changing the device name and starting COM port
number.
After driver installation and configuration, connect the serial devices to the ports.
For information about the RocketPort/RocketModem connectors, refer to the
appropriate User Guide (Page 6) for your RocketPort/RocketModem model.
Driver Installation Guide for Windows: 2000285 Rev. D Updating the Driver - 13
Updating the Driver
Use this procedure to update the RocketPort/RocketModemdevice driver after
initial installation.
1. Locate the latest driver assembly (Page 6) and copy it to a location that is
available to the host PC.
2. Start the update by executing the RocketPort_Windows_x.xx.msi file, where x.xx
is the driver assembly version.
3. Click Next to start the Installation Setup Wizard.
14 - Updating the Driver Driver Installation Guide for Windows: 2000285 Rev. D
Updating the Driver
4. Optionally, enter a different location to install the latest driver files.
5. Click Install.
Driver Installation Guide for Windows: 2000285 Rev. D Updating the Driver - 15
Updating the Driver
6. Click Finish.
Note: Leave the Launch RocketPort/RocketModem Driver Installation box
checked.
If you do not check this box, you can use the shortcut under the Start button at:
Programs/Comtrol/RocketPort/Driver Installation Wizard.
7. Click Next to update the driver.
16 - Updating the Driver Driver Installation Guide for Windows: 2000285 Rev. D
Updating the Driver
8. Click Update and Next.
9. Click Next to update the driver.
Driver Installation Guide for Windows: 2000285 Rev. D Updating the Driver - 17
Updating the Driver
10. Click Proceed.
11. Click Close.
12. Go to Configuring COM Port Properties
on Page 21 to configure the COM port
properties.
13. If necessary, go to Configuring Device Properties
on Page 25 to set up advanced
device properties such as: changing the device name and starting COM port
number.
After driver installation and configuration, connect the serial devices to the ports.
For information about the RocketPort/RocketModem connectors, refer to the
appropriate User Guide (Page 6) for your RocketPort/RocketModem model.
18 - Updating the Driver Driver Installation Guide for Windows: 2000285 Rev. D
Updating the Driver
Driver Installation Guide for Windows: 2000285 Rev. D Adding an Adapter (Existing Installation) - 19
Adding an Adapter (Existing
Installation)
Use the following procedure to add an adapter to an existing RocketPort/
RocketModem installation.
1. Install the adapter and connect the interface. If you need hardware
installation procedures, see Downloading the Latest Software and User Guides
on Page 6).
Do not connect RS-422/485 devices until the appropriate port interface
type has been configured in the device driver. The RocketPort/
RocketModem default port setting is RS-232.
2. Click Cancel if a Found New Hardware message appears.
3. From the Start button, click Programs/Comtrol/RocketPort/Driver Installation
Wizard.
Caution
20- Adding an Adapter (Existing Installation) Driver Installation Guide for Windows: 2000285 Rev. D
Adding an Adapter (Existing Installation)
4. Click Next to start the Comtrol Driver Installation Wizard.
5. Click Install and Next.
6. Click Next and follow the Installation Wizard. Refer to Step 11
on Page 11, for
the remainder of the installation steps if needed.
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Comtrol RocketPort ISA Installation guide

Type
Installation guide

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