9
Cleaning the Print Head Using a Computer Utility................................................................... 222
Aligning the Print Head Using the Product Control Panel................................................................. 225
Cleaning the Paper Guide ................................................................................................................ 226
Cleaning and Transporting Your Product ............................................................................................. 228
Cleaning Your Product ..................................................................................................................... 228
Cleaning the Paper Rollers .............................................................................................................. 228
Cleaning the Printer Head Path........................................................................................................ 230
Transporting Your Product ............................................................................................................... 232
Solving Problems .................................................................................................................................... 237
Product Status Messages ................................................................................................................ 237
Running a Product Check ................................................................................................................ 239
Resetting Control Panel Defaults ..................................................................................................... 241
Solving Setup Problems ................................................................................................................... 242
Product Does Not Turn On or Off................................................................................................. 242
Noise After Ink Installation ........................................................................................................... 242
Software Installation Problems .................................................................................................... 243
Solving Network Problems ............................................................................................................... 243
Product Cannot Connect to a Wireless Router or Access Point .................................................. 244
Network Software Cannot Find Product on a Network................................................................. 245
Product Does Not Appear in Mac Printer Window ....................................................................... 246
Cannot Print Over a Network....................................................................................................... 246
Cannot Scan Over a Network ...................................................................................................... 247
Solving Copying Problems ............................................................................................................... 248
Product Makes Noise, But Nothing Copies.................................................................................. 249
Product Makes Noise When It Sits for a While............................................................................. 249
Solving Paper Problems................................................................................................................... 249
Paper Feeding Problems............................................................................................................. 249
Paper Jam Problems Inside the Product ..................................................................................... 250
Paper Jam Problems in the Paper Cassette................................................................................ 253
Paper Jam Problems in the Rear Cover ...................................................................................... 254
Paper Ejection Problems ............................................................................................................. 255
Solving Problems Printing from a Computer..................................................................................... 255
Nothing Prints.............................................................................................................................. 256