Warranty
UVP’s quality transilluminators are guaranteed to be free of defects in materials, workmanship and
manufacture for two (2) years from the date of purchase.
Consumable
and disposable parts including, but
not limited to bottles, tubes and filters, are guaranteed to be free from defects in manufacture and materials for
ninety (90) days from date of purchase. If equipment failure or malfunction occurs during the warranty
period, UVP shall examine the inoperative equipment and have the option of repairing or replacing any
part(s) which, in the judgment of UVP, were originally defective or became so under conditions of normal
usage and service.
No warranty shall apply to any instrument, or part thereof, that has been subject to accident, negligence,
alteration, abuse or misuse by the end-user. Moreover, UVP makes no warranties whatsoever with respect
to parts not supplied by UVP or that have been installed, used and/or serviced other than in strict
compliance with the instructions appearing in the operational manual supplied to the end-user.
In no event shall UVP be responsible to the end-user for any incidental or consequential damages, whether
foreseeable or not, including, but not limited to property damage, inability to use equipment, lost business,
lost profits, or inconvenience arising out of or connected with the use of instruments produced by UVP. Nor
is UVP liable or responsible for any personal injuries occurring as a result of the use, installation and/or
servicing of equipment. This warranty does not supersede any statutory rights that may be available in certain
countries.
Technical Support
UVP offers free lifetime technical support on all of its products and software. Should you have any questions
regarding the product’s use, operation or repair, contact UVP’s offices at the locations below, or visit
www.uvp.com.
NOTE: A Returned Goods Authorization (RGA) number must be obtained from UVP Customer Service before
returning any product.
If you are in North America, South
America, East Asia or Australia:
If you are in Europe, Africa, the
Middle East of Western Asia:
Call (800) 452-6788 or (909) 946-
3197, and ask for Customer Service
during regular business days, between
7:00 am and 5:00 pm, PST.
Call +44(0) 1223-420022, and ask for
Customer Service during regular
business days between 9:00 am and
E-mail your message to:
info@uvp.com
Fax Customer Service, and send it to
(909) 946-3597
Fax Customer Service, and send it to:
+44(0) 1223-420561
Write to: UVP, LLC 2066 W. 11
th
Street, Upland, CA 91786 USA
Write to: Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate, Nuffield
Road, Cambridge CB4 1TG UK
UVP, LLC Ultra-Violet Products Ltd.
2066 W. 11th Street Unit 1, Trinity Hall Farm Estate
Upland, CA 91786 Nuffield Road, Cambridge CB4 1TG UK
Phone: (800) 452-6788 Phone: +44(0)1223-420022
Fax: (909) 946-3597 Fax: +44(0)1223-420561
Web Site: www.uvp.com
81-0125-01 Rev D