Polycom
®
SoundPoint
®
IP Phones
Product Reference Guide
Polycom
®
SoundPoint
®
IP Phones
Product Reference Guide
SoundPoint IP 321 and 331 Entry-level IP phones with enterprise-grade features and outstanding voice quality
SoundPoint IP 430 Full-duplex speakerphone, built-in PoE, and a graphical LCD
SoundPoint IP 450 Mid-Range SIP desktop phone with Polycom HD Voice™
Entry-Level
Mainstream
Application targets:
- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321)
- Cubicle, call center (SoundPoint IP 331)
2 Lines
Integrated PoE support (IEEE 802.3af)
Full-duplex speakerphone with Acoustic Clarity Technology
102 x 33 pixel graphical LCD
15 dedicated hard keys, 3 context-sensitive soft keys
Two-port 10/100 Ethernet switch (SoundPoint IP 331)
Single 10/100 Ethernet port (SoundPoint IP 321)
Application target: cubicle
2 Lines
Integrated PoE support (IEEE 802.3af)
Full-duplex speakerphone with Acoustic Clarity Technology
132 x 46 pixel graphical LCD
16 dedicated hard keys, 4 context-sensitive soft keys
Application target: SOHO, cubicle
3 Lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
256 x 116-pixel backlit grayscale graphical LCD
17 dedicated hard keys, 4 context-sensitive soft keys
Polycom’s family of SoundPoint
®
IP phones leverage the capabilities of SIP-based
VoIP networks to deliver breakthrough voice quality and advanced features that make
calls more efficient and productive.
SoundPoint IP 430 - with AC Power Kit 2200-12430-001
SoundPoint IP 450 - PoE Only 2200-12450-025
SoundPoint IP 450 - with AC Power Kit 2200-12450-001
SoundPoint IP 321 - PoE Only 2200-12360-025
SoundPoint IP 331 - PoE Only 2200-12365-025
SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
SoundPoint IP 670 A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience
Attendant
Performance
Application target: telephone attendant’s desk
14 Illuminated keys configurable as a line key, or a speed dial with BLF
160 x 320 pixel greyscale/color graphical LCD with backlight
Plug-and-play, hot-swappable
Cord-free, no AC adapter required - power and signaling are provided by the host phone
Matches elegantly with the SoundPoint IP 650/670 look and feel
Application target: executive office
6 lines (standalone) / 12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
Application target: manager’s/professional’s office
4 lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Application target: manager’s/professional’s office
4 lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Inbuilt Gigabit Ethernet support
Application target: executive office
6 lines (standalone) / 12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit color graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
Inbuilt Gigabit Ethernet support
SoundPoint IP Expansion Module: 2200-11700-025
SoundPoint IP Color Expansion Module: 2200-12770-025
SoundPoint IP 650 - with AC Power Supply 2200-12651-001
SoundPoint IP 550 - with AC Power Kit 2200-12550-001
SoundPoint IP 560 - PoE Only 2200-12560-025
SoundPoint IP 560 - with AC Power Kit 2200-12550-001
SoundPoint IP 670 - PoE Only 2200-12670-025
SoundPoint IP 670 - with AC Power Supply 2200-12670-001
www.polycom.com
Polycom Headquarters Polycom EMEA Polycom Asia Pacific
4750 Willow Road 270 Bath Road 8 Shenton Way
Pleasanton, CA 94588 Slough #11-01 Temasek Tower
1.800.POLYCOM or Berkshire SL1 4DX Singapore 068811
+1.925.924.6000 +44 (0)1753 723000 +65.6389.9200
Part No. 3726-47263-001 Rev 06/05/09
©2009 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice
Polycom
®
SoundPoint
®
IP Phone Comparison
SoundPoint IP
321/331
SoundPoint IP 430 SoundPoint IP 450 SoundPoint IP
550/560
SoundPoint IP 650 SoundPoint IP 670
Positioning
Application Targets IP331-Cubicle,
call center IP
321 - Common
areas, wall mounted
deployments
Cubicle, Call Center Cubicle
Manager/
Professional’s office
Executive Office
/ Attandant’s
desk - with Backlit
Expansion Modules
Executive Office /
Attendant’s desk
with Color Expansion
Modules
LCD Display
102 x 33 pixel
graphical
132 x 46 pixel
graphical
256 x 116 pixel
backlit graphical
320 x 160 pixel
backlit graphical
320 x 160 pixel
backlit graphical
320 x 160 pixel
backlit color
graphical
Unicode Character Support European character
set
European character
set
• • • •
Expansion Module Support
Up to 3 Backlit
Expansion Modules
Up to 3 Color
Expansion Modules
w/ AC adaptor
Audio Features
Polycom HD Voice Technology • • • •
Full Duplex Speakerphone with Acoustic
Clarity Technology
• • • • • •
Telephony Keys
2 2 3 4
6 (12 with Exp.
Module)
6 (12 with Exp.
Module)
Line/Speed Dial Keys
2 2 3 4
6 (48 with Exp.
Module)
6 (48 with Exp.
Module)
Mute, Handset, and Hands Free Keys • • • • • •
Context-Sensitive Soft Keys 3 4 4 4 4 4
Display/Menu Navigation Keys 5 5 5 6 6 6
Advanced Features
Busy Lamp Field (BLF) Functionality • • • • • •
Shared Call/Bridged Line Appearance • • • • • •
Flexible Line Appearance • • • • • •
Multiple Call Appearances • • • • • •
XHTML Microbrowser • • • • • •
Microsoft LCS 2005 Interoperability for
Telephony and Presence
• • • • • •
Connectivity
USB Port • •
Two-port 10/100/1000 MBPS IP 331 - 10/100
IP 321 - single
10/100
10/100 10/100
IP 550 - 10/100
IP 560 -
10/100/1000
10/100 10/100/1000
Power Options
Power over Ethernet (Cisco)
Power over Ethernet (IEEE 802.3af) • • • • • •
Protocol Support
IETF MGCP V1.0 With NCS
SIP (RFC 3261) • • • • • •
Entry-Level Mainstream Performance
/