Instruction Manual
Gas Cooktop
OCG95XTGG
OCG95FFETGG
OCG95XCOM
OCG95FFECOM
OCG905X
3
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................... 4
Description of Safety Symbols Marked On Appliances ..................................................................................................... 5
Appliance Details ............................................................................................................................................................... 6
Gas Connections ................................................................................................................................................................ 7
Test And Adjusting Gas Pressure ....................................................................................................................................... 9
Electrical Connections ..................................................................................................................................................... 10
Operating Instructions .................................................................................................................................................... 12
Cleaning and Storage ...................................................................................................................................................... 13
Maintenance ................................................................................................................................................................... 14
Notes / Service History .................................................................................................................................................... 14
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 15
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling
depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct method of
disposal.
Thank you for purchasing an Omega appliance
Tailored for the modern aesthetic and lifestyle of busy people, your new Omega Appliance will make a
welcome addition to the family.
Omega caters to style-savvy customers who look for balance between stunning form and clever function.
This means a combination of sleek, chic, sophisticated design yet effortless functionality.
And we source from the best. The best craftsmanship. The best innovation. From the best international
design-houses.
All brought together under an appliance that stands for design-led balance.
Please take the time to read through the following instruction manual to familiarise yourself with the
installation, operation requirements and maintenance to ensure optimum performance.
Further Information
For important information about your Omega Appliance such as warranty registration, manuals, features,
and specifications please visit omegaappliances.com.au (if you are in Australia) and
omegaappliances.co.nz (if you are in New Zealand) or contact our Customer Care team on the below email
or phone numbers.
Registering Your Warranty
For peace of mind you can register your warranty at omegaappliances.com.au. Further information on the
Warranty can be found at the end of this manual.
Contact Us
Our customer service team is here to help you with any question or concern.
Both teams are on call Monday to Friday 9.00am to 5.00pm and of course you can always send an email at
your convenience.
Australia Contact Details
Monday to Friday 9.00am – 5.00pm
Email: [email protected]
Phone: 1300 11 4357
New Zealand Contact Details
Monday to Friday 9.00am – 5.00pm
Phone: 09 415 6000
To stay up to date and find simple and easy recipes, follow us on our socials:
facebook.com/omegaappliances
instagram.com/omegaappliances_aus
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................ 1-2
Installation Instructions.................................................................................................................................................. 3-6
Product Details ............................................................................................................................................................... 7-8
Operating Instructions ................................................................................................................................................. 9-13
Cooking Guidelines ..................................................................................................................................................... 14-15
Cleaning and Maintenance ........................................................................................................................................ 16-18
Failure Codes ................................................................................................................................................................... 19
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 21
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling
depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct method of
disposal.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
2
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
3
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................... 4
Description of Safety Symbols Marked On Appliances ..................................................................................................... 5
Appliance Details ............................................................................................................................................................... 6
Gas Connections ................................................................................................................................................................ 7
Test And Adjusting Gas Pressure ....................................................................................................................................... 9
Electrical Connections ..................................................................................................................................................... 10
Operating Instructions .................................................................................................................................................... 12
Cleaning and Storage ...................................................................................................................................................... 13
Maintenance ................................................................................................................................................................... 14
Notes / Service History .................................................................................................................................................... 14
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 15
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling
depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct method of
disposal.
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................ 1-3
Product Information .......................................................................................................................................................... 4
Technical Data ................................................................................................................................................................... 5
Accessories ........................................................................................................................................................................ 6
Installation Instructions................................................................................................................................................ 7-11
Operating Instructions ............................................................................................................................................... 12-18
Maintenance and Cleaning ........................................................................................................................................ 19-20
Troubleshooting .............................................................................................................................................................. 21
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 22
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local
recycling depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct
method of disposal.
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................ 1-3
Product Information .......................................................................................................................................................... 4
Technical Data ................................................................................................................................................................... 5
Accessories ........................................................................................................................................................................ 6
Installation Instructions................................................................................................................................................ 7-11
Operating Instructions ............................................................................................................................................... 12-18
Maintenance and Cleaning ........................................................................................................................................ 19-20
Troubleshooting .............................................................................................................................................................. 21
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 22
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local
recycling depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct
method of disposal.
Thank you for purchasing an Omega appliance
Tailored for the modern aesthetic and lifestyle of busy people, your new Omega Appliance will make a
welcome addition to the family.
Omega caters to style-savvy customers who look for balance between stunning form and clever function.
This means a combination of sleek, chic, sophisticated design yet effortless functionality.
And we source from the best. The best craftsmanship. The best innovation. From the best international
design-houses.
All brought together under an appliance that stands for design-led balance.
Please take the time to read through the following instruction manual to familiarise yourself with the
installation, operation requirements and maintenance to ensure optimum performance.
Further Information
For important information about your Omega Appliance such as warranty registration, manuals, features,
and specifications please visit omegaappliances.com.au (if you are in Australia) and
omegaappliances.co.nz (if you are in New Zealand) or contact our Customer Care team on the below email
or phone numbers.
Registering Your Warranty
For peace of mind you can register your warranty at omegaappliances.com.au. Further information on the
Warranty can be found at the end of this manual.
Contact Us
Our customer service team is here to help you with any question or concern.
Both teams are on call Monday to Friday 9.00am to 5.00pm and of course you can always send an email at
your convenience.
Australia Contact Details
Monday to Friday 9.00am – 5.00pm
Email: [email protected]
Phone: 1300 11 4357
New Zealand Contact Details
Monday to Friday 9.00am – 5.00pm
Phone: 09 415 6000
To stay up to date and find simple and easy recipes, follow us on our socials:
facebook.com/omegaappliances
instagram.com/omegaappliances_aus
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
AP
P
LIAN
CE.
It is important that you retain these instructions, proof of purchase as well as other important
documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by
incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances
without notice.
Contents
Important Safety Warnings ............................................................................................................................................ 1-2
Installation Instructions.................................................................................................................................................. 3-6
Product Details ............................................................................................................................................................... 7-8
Operating Instructions ................................................................................................................................................. 9-13
Cooking Guidelines ..................................................................................................................................................... 14-15
Cleaning and Maintenance ........................................................................................................................................ 16-18
Failure Codes ................................................................................................................................................................... 19
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions ....................................... 21
Disposal Information
• Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling
depot or by placing them into appropriate collection containers.
• If you wish to discard this product, please contact your local authorities and ask for the correct method of
disposal.
3
18
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
4
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this
booklet carefully before removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children
should be supervised to insure that they do not play with the appliance.
2. In certain circumstances electrical appliances may be a safety hazard. The unit MUST be connected to
the electrical supply before operation to enable the electronic ignition to work.
3. Do not place heavy objects on this appliance.
4. Damage can occur to bench tops if pots and pans are able to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Refer to guide in
booklet.
5. Do not allow pot handles or utensils to be placed near gas burners which are operating, as they can
cause the handles to become hot to touch. Always turn handles away when small children are nearby. It
is recommended that children are kept away from the cooktop at all times.
6. If the electrical supply cord is damaged, either when being installed or after installation, it must be
replaced by the manufacturer, it’s service agent or similarly qualified persons in order to prevent a
hazard.
7. The electrical and gas connections must be accessible after installation.
8. Electrical connection must be made as per local wiring rules and regulations.
9. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on the gas
cooktop.
10. DO NOT USE OR STORE FLAMMABLE MATERIALS IN THE APPLIANCE STORAGE DRAWER OR
NEAR THIS APPLIANCE. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE
WHILE IT IS IN OPERATION.
11. WARNING - The cooktop will become hot during and directly after use. Do not touch any components
during this time, as they may be hot and can cause burns.
12. Cleaning may only be commenced on the appliance once it has cooled down.
13. When the appliance is not being used, the knobs must be kept in the ‘OFF’ position.
14. Not to be used in a marine environment.
15. DO NOT USE THIS APPLIANCE AS A SPACE HEATER.
16. DO NOT MODIFY THIS APPLIANCE. This appliance is not suitable for use with aftermarket lids or
covers.
DO NOT OPERATE THIS APPLIANCE BEFORE READING THE INSTRUCTION
BOOKLET.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT STORE CHEMICALS OR FLAMMABLE MATERIALS OR SPRAY
AEROSOLS NEAR THIS APPLIANCE.
DO NOT USE EXTERNAL CONTROLLERS OR TIMERS ON THIS
APPLIANCE.
SUPPLIED WITH THIS APPLIANCE:
PARTS:
QUANTITY:
USER MANUAL
1 PC
SEALING TAPE
1 ROLL
ADDITIONAL LABELS
1 SET
INSTALLATION CLIPS
4 SETS
INSTALLATION SCREWS
4 PCS
ULPG INJECTORS
1 SET (5 PCS)
INLET ELBOW
1 PC
WASHERS
3 PCS
NG REGULATOR
1PC
5
Description of Safety Symbols Marked On Appliances
4
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this
booklet carefully before removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children
should be supervised to insure that they do not play with the appliance.
2. In certain circumstances electrical appliances may be a safety hazard. The unit MUST be connected to
the electrical supply before operation to enable the electronic ignition to work.
3. Do not place heavy objects on this appliance.
4. Damage can occur to bench tops if pots and pans are able to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Refer to guide in
booklet.
5. Do not allow pot handles or utensils to be placed near gas burners which are operating, as they can
cause the handles to become hot to touch. Always turn handles away when small children are nearby. It
is recommended that children are kept away from the cooktop at all times.
6. If the electrical supply cord is damaged, either when being installed or after installation, it must be
replaced by the manufacturer, it’s service agent or similarly qualified persons in order to prevent a
hazard.
7. The electrical and gas connections must be accessible after installation.
8. Electrical connection must be made as per local wiring rules and regulations.
9. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on the gas
cooktop.
10. DO NOT USE OR STORE FLAMMABLE MATERIALS IN THE APPLIANCE STORAGE DRAWER OR
NEAR THIS APPLIANCE. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE
WHILE IT IS IN OPERATION.
11. WARNING - The cooktop will become hot during and directly after use. Do not touch any components
during this time, as they may be hot and can cause burns.
12. Cleaning may only be commenced on the appliance once it has cooled down.
13. When the appliance is not being used, the knobs must be kept in the ‘OFF’ position.
14. Not to be used in a marine environment.
15. DO NOT USE THIS APPLIANCE AS A SPACE HEATER.
16. DO NOT MODIFY THIS APPLIANCE. This appliance is not suitable for use with aftermarket lids or
covers.
DO NOT OPERATE THIS APPLIANCE BEFORE READING THE INSTRUCTION
BOOKLET.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT STORE CHEMICALS OR FLAMMABLE MATERIALS OR SPRAY
AEROSOLS NEAR THIS APPLIANCE.
DO NOT USE EXTERNAL CONTROLLERS OR TIMERS ON THIS
APPLIANCE.
SUPPLIED WITH THIS APPLIANCE:
PARTS:
QUANTITY:
USER MANUAL
1 PC
SEALING TAPE
1 ROLL
ADDITIONAL LABELS
1 SET
INSTALLATION CLIPS
4 SETS
INSTALLATION SCREWS
4 PCS
ULPG INJECTORS
1 SET (5 PCS)
INLET ELBOW
1 PC
WASHERS
3 PCS
NG REGULATOR
1PC
5
Description of Safety Symbols Marked On Appliances
6
Appliance Details
Gas Type:
ULPG
NG
Burner Pressure:
2.75 kPa
1.00 kPa
Injector
Diameter
MJ/hr Rating
Injector
Diameter
MJ/hr Rating
Auxiliary Burner
Ø0.55 mm
4.0 MJ/ hr
Ø0.90 mm
4.0 MJ/ hr
Semi-Rapid Burner
Ø0.70 mm
6.3 MJ/ hr
Ø1.10 mm
6.0 MJ/ hr
Rapid Burner
Ø0.90 mm
10.0 MJ/ hr
Ø1.40 mm
10.0 MJ/ hr
Wok Burner
Ø0.98 mm
13.0 MJ/ hr
Ø1.70 mm
13.0 MJ/ hr
Note: The size of the injector diameter is stamped on the front face (e.g. 1.8 for Ø1.80mm injector).
Table of recommended pot sizes for each burner type:
Control Knob functions are displayed around each knob as shown below.
Relevant Sizes: LENGTH
(mm)
WIDTH
(mm)
HEIGHT
(mm)
Height from top of
pan support to
benchtop (mm)
Hob size
(stainless steel models)
860 500 90 45.5
Hob size
(glass top models)
874 510 100 53
Cut-out size
827
470
-
BURNER TYPE
NG: DIAMETER OF POT (mm)
ULPG: DIAMETER OF POT (mm)
Auxiliary Burner
Ø80 TO Ø195
Ø80 TO Ø195
Semi-Rapid Burners
Ø140 TO Ø195
Ø140 TO Ø195
Rapid Burner
Ø160 TO Ø220
Ø160 TO Ø200
Wok Burner
Ø195 TO Ø270
Ø195 TO Ø230
Electrical:
Value:
Input Voltage:
220V to 240V @ 50Hz to 60Hz
Maximum Current:
0.5A
Wok Burner
Semi-Rapid Burner
Rapid Burner
Semi-Rapid
Burner
Auxiliary
Burner
7
Gas Connections
LOCAL AUTHORITY REQUIREMENTS
Check Gas Type and specifications plate placed on the bottom face of the unit. All gas fitting work, service
and repairs can only be performed by an authorized person in accordance with the current edition of
AS/NZS5601 and local gas regulations. Failure to comply with this condition will render the warranty invalid.
Always unplug the appliance before carrying out any maintenance operations or repairs. The walls of the
units must not be higher than work top and must be capable of resisting temperatures of 75 above
temperature. Do not install the appliance near flammable materials (eg. curtains). The final act of any
installation or gas type conversion must be the full testing of this appliance, which includes leak testing,
ignition of each burner and the functionality of the burners separately and together.
INSTALLATION
The appliance is predisposed and adjusted to operate with the gas indicated on the specifications plate
(normally NG) applied onto the appliance. Please see gas rates summary information on the previous page.
If the appliance must be operated with a gas different than that indicated on the plate, it is necessary to
execute the following operations:
-Gas connection including regulator (NG) or
-Replacement of the injectors.
-New gas label attached stating gas type.
-Adjustment of minimum setting.
GAS CONNECTION
The connection must be made by a qualified gas fitter according to the relevant standard. The gas
connection is positioned 40mm from the left hand side (from front), 30mm in from the back edge.
The fitting (fig. 2) is made up of: 1 elbow fitting “A”, 1 gaskets “F”
The hob must be installed in a room with adequate ventilation (see installation section).
N.G.:
Fit the supplied NG regulator to the elbow fitting “A” using two spanners (note orientation of the NG regulator
gas flow).
Connect the other side of the NG regulator to the gas inlet pipe with the correct ½” BSPT thread connector
using two spanners.
U.L.P.G.:
Connect to the gas inlet pipe with the correct ½” BSPT thread connector (or using the appropriate adaptor)
using two spanners. Connect the other end of the pipe to the cylinder pressure regulator with appropriate
LPG gas regulator.
ORIENTATION OF THE ELBOW
The appliance is supplied with a gas connection oriented towards the centre of the cooking hob. The
connection to the gas supply must be effected only from this side or in vertical position by turning the elbow
downwards. To turn the elbow, first loosen the nut. Adjust the position of the elbow to the final position and
retighten the nut. Make sure that there are no leakages by testing with a soapy solution and brush.
IMPORTANT:
Never attempt to turn the elbow “A” without having first slackened off the relative lock nipple.
The seal “F” (fig. 2) seals the gas connection. It is recommended that it be replaced when it begins to show
even the slightest deformation or imperfection.
After connecting to the gas supply, check that the couplings are correctly sealed, using soapy solution and a
brush, but never a naked flame.
Where a flexible hose assembly is used, ensure it is approved to AS/NZS 1869, Class B Ø10mm, and no
longer than 1m. Any hose assembly must be restrained from accidental contact with the flue outlet of an
under-bench oven.
OPERATIONS TO BE PERFORMED WHEN CONVERTING GAS TYPES
Fig. 2
6
Appliance Details
Gas Type:
ULPG
NG
Burner Pressure:
2.75 kPa
1.00 kPa
Injector
Diameter
MJ/hr Rating
Injector
Diameter
MJ/hr Rating
Auxiliary Burner
Ø0.55 mm
4.0 MJ/ hr
Ø0.90 mm
4.0 MJ/ hr
Semi-Rapid Burner
Ø0.70 mm
6.3 MJ/ hr
Ø1.10 mm
6.0 MJ/ hr
Rapid Burner
Ø0.90 mm
10.0 MJ/ hr
Ø1.40 mm
10.0 MJ/ hr
Wok Burner
Ø0.98 mm
13.0 MJ/ hr
Ø1.70 mm
13.0 MJ/ hr
Note: The size of the injector diameter is stamped on the front face (e.g. 1.8 for Ø1.80mm injector).
Table of recommended pot sizes for each burner type:
Control Knob functions are displayed around each knob as shown below.
Relevant Sizes: LENGTH
(mm)
WIDTH
(mm)
HEIGHT
(mm)
Height from top of
pan support to
benchtop (mm)
Hob size
(stainless steel models)
860 500 90 45.5
Hob size
(glass top models)
874 510 100 53
Cut-out size
827
470
-
BURNER TYPE
NG: DIAMETER OF POT (mm)
ULPG: DIAMETER OF POT (mm)
Auxiliary Burner
Ø80 TO Ø195
Ø80 TO Ø195
Semi-Rapid Burners
Ø140 TO Ø195
Ø140 TO Ø195
Rapid Burner
Ø160 TO Ø220
Ø160 TO Ø200
Wok Burner
Ø195 TO Ø270
Ø195 TO Ø230
Electrical:
Value:
Input Voltage:
220V to 240V @ 50Hz to 60Hz
Maximum Current:
0.5A
Wok Burner
Semi-Rapid Burner
Rapid Burner
Semi-Rapid
Burner
Auxiliary
Burner
7
Gas Connections
LOCAL AUTHORITY REQUIREMENTS
Check Gas Type and specifications plate placed on the bottom face of the unit. All gas fitting work, service
and repairs can only be performed by an authorized person in accordance with the current edition of
AS/NZS5601 and local gas regulations. Failure to comply with this condition will render the warranty invalid.
Always unplug the appliance before carrying out any maintenance operations or repairs. The walls of the
units must not be higher than work top and must be capable of resisting temperatures of 75 above
temperature. Do not install the appliance near flammable materials (eg. curtains). The final act of any
installation or gas type conversion must be the full testing of this appliance, which includes leak testing,
ignition of each burner and the functionality of the burners separately and together.
INSTALLATION
The appliance is predisposed and adjusted to operate with the gas indicated on the specifications plate
(normally NG) applied onto the appliance. Please see gas rates summary information on the previous page.
If the appliance must be operated with a gas different than that indicated on the plate, it is necessary to
execute the following operations:
-Gas connection including regulator (NG) or
-Replacement of the injectors.
-New gas label attached stating gas type.
-Adjustment of minimum setting.
GAS CONNECTION
The connection must be made by a qualified gas fitter according to the relevant standard. The gas
connection is positioned 40mm from the left hand side (from front), 30mm in from the back edge.
The fitting (fig. 2) is made up of: 1 elbow fitting “A”, 1 gaskets “F”
The hob must be installed in a room with adequate ventilation (see installation section).
N.G.:
Fit the supplied NG regulator to the elbow fitting “A” using two spanners (note orientation of the NG regulator
gas flow).
Connect the other side of the NG regulator to the gas inlet pipe with the correct ½” BSPT thread connector
using two spanners.
U.L.P.G.:
Connect to the gas inlet pipe with the correct ½” BSPT thread connector (or using the appropriate adaptor)
using two spanners. Connect the other end of the pipe to the cylinder pressure regulator with appropriate
LPG gas regulator.
ORIENTATION OF THE ELBOW
The appliance is supplied with a gas connection oriented towards the centre of the cooking hob. The
connection to the gas supply must be effected only from this side or in vertical position by turning the elbow
downwards. To turn the elbow, first loosen the nut. Adjust the position of the elbow to the final position and
retighten the nut. Make sure that there are no leakages by testing with a soapy solution and brush.
IMPORTANT:
Never attempt to turn the elbow “A” without having first slackened off the relative lock nipple.
The seal “F” (fig. 2) seals the gas connection. It is recommended that it be replaced when it begins to show
even the slightest deformation or imperfection.
After connecting to the gas supply, check that the couplings are correctly sealed, using soapy solution and a
brush, but never a naked flame.
Where a flexible hose assembly is used, ensure it is approved to AS/NZS 1869, Class B Ø10mm, and no
longer than 1m. Any hose assembly must be restrained from accidental contact with the flue outlet of an
under-bench oven.
OPERATIONS TO BE PERFORMED WHEN CONVERTING GAS TYPES
Fig. 2
8
This operation can only be performed by an authorized person.
Remove the gratings and the burner covers;
Using a spanner, replace the nozzle injectors “J” (Fig.20) with either Natural
Gas sized injectors or LPG sized injectors.
REGULATING THE BURNER MINIMUM SETTING
When switching from one type of gas to another, the minimum flow rate must
also be correct. The flame should not go out even when passing suddenly
from maximum to minimum flame. To regulate the flame follow the
instructions below:
Light the burner
Set the gas valve to minimum
On gas valves provided with adjustment screw in the centre of the shaft (fig.21)
Using a screwdriver with max. diameter 3mm, turn the screw inside the tap until the correct setting is
obtained.
On gas valves provided with adjustment screw on the valve body (fig.22):
Turn the screw “A” to the correct setting with a screwdriver.
LUBRICATION OF THE GAS TAPS
This can only be performed by an authorised person. It may be required if the gas taps become stiff and
difficult to turn.
LEAK TESTING
1. Make sure gas control knobs are Off and turn the cylinder valve On.
2. Check for leaking joints by brushing with solution of half-liquid detergent and half water. If a leak is
present, bubbles will appear (or you may hear a hissing sound). Retightening connections can
generally repair a leaking joint. You must also check the gas hose and connection at the gas cylinder.
If a leak cannot be resolved, do not proceed.
DO NOT USE NAKED FLAME FOR LOCATING GAS LEAKS.
IF A LEAK PERSISTS CALL AN AUTHORISED GAS FITTER.
Ensure the appliance is fully tested after cooktop installation is complete.
NOTE: If an appliance cannot be adjusted to perform correctly, contact your nearest service department.
9
Test And Adjusting Gas Pressure
NATURAL GAS – Appliance test point located at the regulator
The supplied regulator must be fitted to the appliance inlet connection. Gas pressure must be adjusted to
1.0 kPa when approximately 50% of the burners are on a high setting.
UNIVERSAL LPG – Appliance test point located at the burner injector
Gas pressure must be checked to confirm the appliance operating pressure is 2.75 kPa, the appliance test
point is the rapid burner injector as shown below.
1. Disconnect power
2. Manually light the auxiliary burner and set to high flame
3. Zero manometer, then apply flexible tubing to seal over the rapid burner injector, hold securely in
place and check the gas pressure by pressing in the corresponding burner control knob on high
flame position.
4. If the pressure is 2.75 kPa, reassemble the burner and perform the final checks as per this
instruction manual.
5. If the pressure is not 2.75 kPa, disconnect the appliance and check/adjust/replace the LPG cylinder
regulator(s) in accordance with AS/NZS 5601.
If the appliance is supplied with an LPG test point adaptor, then this component may be fitted to the
inlet connection for the purpose of a test point.
8
This operation can only be performed by an authorized person.
Remove the gratings and the burner covers;
Using a spanner, replace the nozzle injectors “J” (Fig.20) with either Natural
Gas sized injectors or LPG sized injectors.
REGULATING THE BURNER MINIMUM SETTING
When switching from one type of gas to another, the minimum flow rate must
also be correct. The flame should not go out even when passing suddenly
from maximum to minimum flame. To regulate the flame follow the
instructions below:
Light the burner
Set the gas valve to minimum
On gas valves provided with adjustment screw in the centre of the shaft (fig.21)
Using a screwdriver with max. diameter 3mm, turn the screw inside the tap until the correct setting is
obtained.
On gas valves provided with adjustment screw on the valve body (fig.22):
Turn the screw “A” to the correct setting with a screwdriver.
LUBRICATION OF THE GAS TAPS
This can only be performed by an authorised person. It may be required if the gas taps become stiff and
difficult to turn.
LEAK TESTING
1. Make sure gas control knobs are Off and turn the cylinder valve On.
2. Check for leaking joints by brushing with solution of half-liquid detergent and half water. If a leak is
present, bubbles will appear (or you may hear a hissing sound). Retightening connections can
generally repair a leaking joint. You must also check the gas hose and connection at the gas cylinder.
If a leak cannot be resolved, do not proceed.
DO NOT USE NAKED FLAME FOR LOCATING GAS LEAKS.
IF A LEAK PERSISTS CALL AN AUTHORISED GAS FITTER.
Ensure the appliance is fully tested after cooktop installation is complete.
NOTE: If an appliance cannot be adjusted to perform correctly, contact your nearest service department.
9
Test And Adjusting Gas Pressure
NATURAL GAS – Appliance test point located at the regulator
The supplied regulator must be fitted to the appliance inlet connection. Gas pressure must be adjusted to
1.0 kPa when approximately 50% of the burners are on a high setting.
UNIVERSAL LPG – Appliance test point located at the burner injector
Gas pressure must be checked to confirm the appliance operating pressure is 2.75 kPa, the appliance test
point is the rapid burner injector as shown below.
1. Disconnect power
2. Manually light the auxiliary burner and set to high flame
3. Zero manometer, then apply flexible tubing to seal over the rapid burner injector, hold securely in
place and check the gas pressure by pressing in the corresponding burner control knob on high
flame position.
4. If the pressure is 2.75 kPa, reassemble the burner and perform the final checks as per this
instruction manual.
5. If the pressure is not 2.75 kPa, disconnect the appliance and check/adjust/replace the LPG cylinder
regulator(s) in accordance with AS/NZS 5601.
If the appliance is supplied with an LPG test point adaptor, then this component may be fitted to the
inlet connection for the purpose of a test point.
10
Electrical Connections
LOCAL AUTHORITY REQUIREMENTS
Installation is only permitted by an authorized person, and carried out according to instructions provided by
the manufacturer. Incorrect installation might cause harm and damage which the manufacturer accepts no
responsibility. The electrical connection can be found 30mm in from the rear edge and 280mm from the left
hand side (looking from the front).
INSTALLATION
This cooktop must be connected to a 220-240V 50Hz power supply. It is earthed via the cord.
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the
appliance identification plate) must be checked for correspondence to the available mains supply voltage,
and the mains electric wiring should be capable of handling the hob’s power rating (also indicated on the
identification plate);
The power point must be connected to a suitable earth wiring, in conformity to current safety regulations.
Ensure that the power supply is within 900mm of the cooktop. The power supply cord must not touch against
any hot surfaces and must be placed so that its temperature does not exceed 75 degrees C at any point
along its length.
The colours of the wires in the hob power cable may not correspond with the colours marked on the
terminals of your electrical plug .The plug should in any case be wired as follows:
—connect the green/yellow wire to the terminal marked with the letter E or the earth symbol or coloured
green/yellow;—connect the blue wire to the terminal marked with the letter N or coloured black;
—connect the brown wire to the terminal marked with the letter
L or coloured red.
After having installed the appliance, the power switch or power plug
must always be in an accessible position.
Electrical connection diagram
N.B For connections to the mains power supply, never use adapters,
reductions or multiple power points as these may overheat and catch
fire.
In the event that installation should require modifications to the mains supply wiring system or if the power
plug is not suitable for the type of power point available, it is required that a qualified technician be called to
carry out substitution.
The technician will also have to verify that the cross-section of the electric cables on the power point match
the appliance’s power rating.
INSTALLATION
Note: These tops are designed to be fitted into kitchen fixtures measuring 600 mm in depth.
In order to install the cooker top into the kitchen fixture, a hole with the dimensions shown on the cutting size
board has to be made, keeping in consideration the following:
Within the fixture, between the bottom side of the cooker top and the
upper surface of any other appliance or internal shelf there must be a
clearance of at least 30 mm;
Keep at least 200mm from the periphery of the burners to any side or
rear wall with combustible surfaces or keep the appliance sides at least
50mm from walls with non-combustible surfaces.
There must be a distance of at least 650 mm between the hob and any
extractor hood or wall cupboard positioned immediately above it. The
distance to an overhead exhaust fan must be at least 750mm.
The duplicate data plate should be fixed in an accessible position close
to the appliance (inside face of cupboard door, side of cabinet etc).
Note: Keep a safe distance away from combustible constructions.
After installation, all burners should be tested individually and together
to ensure correct operation.
11
INSTALLATION IN KITCHEN CABINET WITH DOOR
The fixture has to be made according to specific requirements in order
to prevent the gas burners from going out, even when the flame is
turned down to minimum, due to pressure changes while opening or
closing the cupboard doors.
When the hob is installed above a cupboard with doors, a separate
panel must be installed underneath it. Leave a gap of at least 30 mm
clearance between the cooker top and the surface of the panel (fig.13),
which must be easily removable to allow sufficient access for any
servicing procedures. NOTE: When installing above a cupboard, a
dividing shelf (as above) must be installed. If installed above an under-
bench oven, this is not required. Installation of an oven without a
cooking fan underneath the hob is forbidden.
PREPARING & PLACING THE HOB FOR INSTALLATION
Every cooker top is provided with a set of tabs
for fitting to the unit with thickness from 3 to 4
cm and a seal with adhesive on one side.
-Remove burners and grids.
-Turn the cooker top over and rest the top face
on a cloth.
-Apply the self-adhesive seal “G” as illustrated
in (fig.14).
-Slot the cooker top into the unit and position.
-Position the cooker top in the recess and
secure by means of the brackets as shown in
fig.15 (for 3 or 4 cm thick work top).
DISCHARGING PRODUCTS OF COMBUSTION
Extractor hoods connected directly to the outside must be provided, to allow the products of combustion of
the gas appliance to be discharged (fig.16).
If this is not possible, an electric fan may be used, attached to the external wall or the ceiling above the
cooktop. The fan should have a capacity to circulate air at an hourly rate of 3-5 times the total volume of the
kitchen (fig.17).
10
Electrical Connections
LOCAL AUTHORITY REQUIREMENTS
Installation is only permitted by an authorized person, and carried out according to instructions provided by
the manufacturer. Incorrect installation might cause harm and damage which the manufacturer accepts no
responsibility. The electrical connection can be found 30mm in from the rear edge and 280mm from the left
hand side (looking from the front).
INSTALLATION
This cooktop must be connected to a 220-240V 50Hz power supply. It is earthed via the cord.
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the
appliance identification plate) must be checked for correspondence to the available mains supply voltage,
and the mains electric wiring should be capable of handling the hob’s power rating (also indicated on the
identification plate);
The power point must be connected to a suitable earth wiring, in conformity to current safety regulations.
Ensure that the power supply is within 900mm of the cooktop. The power supply cord must not touch against
any hot surfaces and must be placed so that its temperature does not exceed 75 degrees C at any point
along its length.
The colours of the wires in the hob power cable may not correspond with the colours marked on the
terminals of your electrical plug .The plug should in any case be wired as follows:
—connect the green/yellow wire to the terminal marked with the letter E or the earth symbol or coloured
green/yellow;—connect the blue wire to the terminal marked with the letter N or coloured black;
—connect the brown wire to the terminal marked with the letter
L or coloured red.
After having installed the appliance, the power switch or power plug
must always be in an accessible position.
Electrical connection diagram
N.B For connections to the mains power supply, never use adapters,
reductions or multiple power points as these may overheat and catch
fire.
In the event that installation should require modifications to the mains supply wiring system or if the power
plug is not suitable for the type of power point available, it is required that a qualified technician be called to
carry out substitution.
The technician will also have to verify that the cross-section of the electric cables on the power point match
the appliance’s power rating.
INSTALLATION
Note: These tops are designed to be fitted into kitchen fixtures measuring 600 mm in depth.
In order to install the cooker top into the kitchen fixture, a hole with the dimensions shown on the cutting size
board has to be made, keeping in consideration the following:
Within the fixture, between the bottom side of the cooker top and the
upper surface of any other appliance or internal shelf there must be a
clearance of at least 30 mm;
Keep at least 200mm from the periphery of the burners to any side or
rear wall with combustible surfaces or keep the appliance sides at least
50mm from walls with non-combustible surfaces.
There must be a distance of at least 650 mm between the hob and any
extractor hood or wall cupboard positioned immediately above it. The
distance to an overhead exhaust fan must be at least 750mm.
The duplicate data plate should be fixed in an accessible position close
to the appliance (inside face of cupboard door, side of cabinet etc).
Note: Keep a safe distance away from combustible constructions.
After installation, all burners should be tested individually and together
to ensure correct operation.
11
INSTALLATION IN KITCHEN CABINET WITH DOOR
The fixture has to be made according to specific requirements in order
to prevent the gas burners from going out, even when the flame is
turned down to minimum, due to pressure changes while opening or
closing the cupboard doors.
When the hob is installed above a cupboard with doors, a separate
panel must be installed underneath it. Leave a gap of at least 30 mm
clearance between the cooker top and the surface of the panel (fig.13),
which must be easily removable to allow sufficient access for any
servicing procedures. NOTE: When installing above a cupboard, a
dividing shelf (as above) must be installed. If installed above an under-
bench oven, this is not required. Installation of an oven without a
cooking fan underneath the hob is forbidden.
PREPARING & PLACING THE HOB FOR INSTALLATION
Every cooker top is provided with a set of tabs
for fitting to the unit with thickness from 3 to 4
cm and a seal with adhesive on one side.
-Remove burners and grids.
-Turn the cooker top over and rest the top face
on a cloth.
-Apply the self-adhesive seal “G” as illustrated
in (fig.14).
-Slot the cooker top into the unit and position.
-Position the cooker top in the recess and
secure by means of the brackets as shown in
fig.15 (for 3 or 4 cm thick work top).
DISCHARGING PRODUCTS OF COMBUSTION
Extractor hoods connected directly to the outside must be provided, to allow the products of combustion of
the gas appliance to be discharged (fig.16).
If this is not possible, an electric fan may be used, attached to the external wall or the ceiling above the
cooktop. The fan should have a capacity to circulate air at an hourly rate of 3-5 times the total volume of the
kitchen (fig.17).
12
Operating Instructions
IGNITING THE BURNERS
The knob on your gas cooktop controls both ignition and the safety device. Proceed as follows to ignite the
burners:
Press down & turn the knob for the burner you would like to use. Keep the knob strongly pressed in for
approximately 1 second to allow the ignitor to light the gas, and allow the thermocouple to heat up. Release
the knob after approximately 1 second. The flame can be adjusted by turning the knob anti clockwise until it
reaches the desired size. Only turn the knob between the High and Low settings, otherwise the burner will
turn off.
To turn off the burner, push down & rotate the knob around to the ‘Off’ position.
Note: If the burner does not light within 12-15 seconds, turn the control knob back to the ‘Off’ position, and
attempt re-ignition after 1 minute. This will allow any unburned gas to escape from the burner area.
If the burner does not light, firstly check that the cooktop is connected to electricity. If connected ensure that
the gas is turned on and that the electrodes are sparking.
Also ensure that all burner caps are placed correctly on the burner rings.
USING THE BURNERS
For greater efficiency and less gas consumption, use pots and pans with the right diameters for the burners.
Avoid having flames extending out from underneath the pans (refer to the table in the appliance details
section for recommended sizing).
When cooking, always try to use a pot or pan with a flat base. Pots & pans with an uneven or curved base
will cause the burner to run inefficiently and will take longer to cook your food.
Always heat the water to boiling point before placing food items to be cooked. After the water has boiled, the
heat setting can be dropped to maintain the desired cooking temperature. This will speed up the cooking
time and is more efficient.
In the event of a power outage, your gas cooktop can still be used. Press & turn the desired knob to the
‘High’ position and light with a match. Depress the knob after approx. 3 seconds and continue to operate the
burner.
Large utensils exceeding the recommended size can cause excessive heat to reflect back onto the
appliance, potentially damaging the appliance and causing a temperature hazard.
AUTOMATIC SAFETY VALVES
This safety device automatically closes the gas valve if there is any disruption of the gas flow to the
appliance, or if the gas flame goes out.
13
Cleaning and Storage
Please follow the maintenance & cleaning guidelines below to keep your Omega cooktop in good working
order.
The cooktop should be cleaned regularly with all stains and boil overs being cleaned up. Do not allow stains
and boil overs to become burnt onto the appliance.
Please ensure the cooktop is cold when cleaning, to avoid burns from hot components.
Try to minimise the use of specialized cleaning products. Attempt to clean with soapy water and a sponge. If
this is not successful, a mild cleaner can be used.
Do not use abrasive cleaners or scourer type pads to clean the appliance. These can damage the Stainless
Steel finish or scratch the glass top surface.
A stainless steel cleaner can be applied which gives the cooktop an extra shine. Only apply after cleaning
with soapy water.
Avoid leaving acidic or alkaline substances on the cooktop.
Burners and enamelled components are only to be washed with soapy water & sponges. Do not use
abrasive cleaners on these components.
When cleaning burner components, please ensure that they are fully dry before re-placing on the cooktop
and before use.
Ensure that all components are placed back onto the cooktop correctly. Failure to do so can cause
problems with the burners igniting and functioning correctly. See diagrams on the following page for
how to put the burners back together.
WOK BURNER CLEANING & ASSEMBLY
When fitting the wok burner together, it is very important to check that the burner
flame distributor (F) and the cap (C) are correctly positioned (fig. 6). Failure to do
so can cause problems with ignition and also the way in which the burner
operates.
Check that the electrode (S) is always clean to ensure trouble-free sparking.
Check that the probe (T) is always clean to ensure correct operation of the safety
valves (for models with safety device).
The Wok burner must be correctly positioned (see fig.7). The burner rib must lock
into position on the assembly below. If positioned correctly, the burner will not
rotate (fig.8).
Then position the enamel cap A and the enamel ring B (fig.8).
The four holes around the outside of the crown must always be kept
clean.
When cleaning, remove the flame divider (fig.9) and use a cotton bud,
toothbrush, or a stiff wire brush to clean out any incrustations or dirt
from the four holes marked “H” (fig.10).
This procedure is necessary to ensure the burner functions correctly.
12
Operating Instructions
IGNITING THE BURNERS
The knob on your gas cooktop controls both ignition and the safety device. Proceed as follows to ignite the
burners:
Press down & turn the knob for the burner you would like to use. Keep the knob strongly pressed in for
approximately 1 second to allow the ignitor to light the gas, and allow the thermocouple to heat up. Release
the knob after approximately 1 second. The flame can be adjusted by turning the knob anti clockwise until it
reaches the desired size. Only turn the knob between the High and Low settings, otherwise the burner will
turn off.
To turn off the burner, push down & rotate the knob around to the ‘Off’ position.
Note: If the burner does not light within 12-15 seconds, turn the control knob back to the ‘Off’ position, and
attempt re-ignition after 1 minute. This will allow any unburned gas to escape from the burner area.
If the burner does not light, firstly check that the cooktop is connected to electricity. If connected ensure that
the gas is turned on and that the electrodes are sparking.
Also ensure that all burner caps are placed correctly on the burner rings.
USING THE BURNERS
For greater efficiency and less gas consumption, use pots and pans with the right diameters for the burners.
Avoid having flames extending out from underneath the pans (refer to the table in the appliance details
section for recommended sizing).
When cooking, always try to use a pot or pan with a flat base. Pots & pans with an uneven or curved base
will cause the burner to run inefficiently and will take longer to cook your food.
Always heat the water to boiling point before placing food items to be cooked. After the water has boiled, the
heat setting can be dropped to maintain the desired cooking temperature. This will speed up the cooking
time and is more efficient.
In the event of a power outage, your gas cooktop can still be used. Press & turn the desired knob to the
‘High’ position and light with a match. Depress the knob after approx. 3 seconds and continue to operate the
burner.
Large utensils exceeding the recommended size can cause excessive heat to reflect back onto the
appliance, potentially damaging the appliance and causing a temperature hazard.
AUTOMATIC SAFETY VALVES
This safety device automatically closes the gas valve if there is any disruption of the gas flow to the
appliance, or if the gas flame goes out.
13
Cleaning and Storage
Please follow the maintenance & cleaning guidelines below to keep your Omega cooktop in good working
order.
The cooktop should be cleaned regularly with all stains and boil overs being cleaned up. Do not allow stains
and boil overs to become burnt onto the appliance.
Please ensure the cooktop is cold when cleaning, to avoid burns from hot components.
Try to minimise the use of specialized cleaning products. Attempt to clean with soapy water and a sponge. If
this is not successful, a mild cleaner can be used.
Do not use abrasive cleaners or scourer type pads to clean the appliance. These can damage the Stainless
Steel finish or scratch the glass top surface.
A stainless steel cleaner can be applied which gives the cooktop an extra shine. Only apply after cleaning
with soapy water.
Avoid leaving acidic or alkaline substances on the cooktop.
Burners and enamelled components are only to be washed with soapy water & sponges. Do not use
abrasive cleaners on these components.
When cleaning burner components, please ensure that they are fully dry before re-placing on the cooktop
and before use.
Ensure that all components are placed back onto the cooktop correctly. Failure to do so can cause
problems with the burners igniting and functioning correctly. See diagrams on the following page for
how to put the burners back together.
WOK BURNER CLEANING & ASSEMBLY
When fitting the wok burner together, it is very important to check that the burner
flame distributor (F) and the cap (C) are correctly positioned (fig. 6). Failure to do
so can cause problems with ignition and also the way in which the burner
operates.
Check that the electrode (S) is always clean to ensure trouble-free sparking.
Check that the probe (T) is always clean to ensure correct operation of the safety
valves (for models with safety device).
The Wok burner must be correctly positioned (see fig.7). The burner rib must lock
into position on the assembly below. If positioned correctly, the burner will not
rotate (fig.8).
Then position the enamel cap A and the enamel ring B (fig.8).
The four holes around the outside of the crown must always be kept
clean.
When cleaning, remove the flame divider (fig.9) and use a cotton bud,
toothbrush, or a stiff wire brush to clean out any incrustations or dirt
from the four holes marked “H” (fig.10).
This procedure is necessary to ensure the burner functions correctly.
14
Maintenance
Clean burner tops and trivets at least once a week, or after any spillage. Check injectors are not blocked and
the electrode and probe are clean.
Gas inlet pipes should be checked periodically for leakages (see section on leak testing) a minimum of every
12 months.
Lubrication of gas valves - This can only be performed by an authorised person. It may be required if the gas
tap become stiff and difficult to turn.
Notes / Service History
Fault
Possible cause (corrective action)
No spark / No ignition
of gas.
Power outage, appliance power turned off at isolation switch, fuse blown / tripped, no gas to the
appliance (check supplies). Spillage of liquid over burner (clean up spillage on burner components).
Burner not assembled correctly (Refer to assembly instruction manual).
Burner ignites but flame
goes out when control
knobs released.
Control knob not depressed down enough when igniting burner, control knob being released from
the ignition mode too early (try ignition again). Spillage of liquid over burner (clean up spillage on
burner components). Burner not assembled correctly (Refer to assembly instruction manual). Faulty
thermocouple (technician call out required call Service Centre).
Erratic / Abnormal
flames or noise when
operating the
appliance.
Burner not assembled correctly (Refer to assembly instructions). Spillage of liquid over burner
(Clean up spillage on burner components). Oversize cooking vessel being used on the appliance
(use smaller cooking vessels). Internal ignition of burner (Turn off gas and reignite burner). Wrong
gas type being used (check supply and data labels).
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
14
Maintenance
Clean burner tops and trivets at least once a week, or after any spillage. Check injectors are not blocked and
the electrode and probe are clean.
Gas inlet pipes should be checked periodically for leakages (see section on leak testing) a minimum of every
12 months.
Lubrication of gas valves - This can only be performed by an authorised person. It may be required if the gas
tap become stiff and difficult to turn.
Notes / Service History
Fault
Possible cause (corrective action)
No spark / No ignition
of gas.
Power outage, appliance power turned off at isolation switch, fuse blown / tripped, no gas to the
appliance (check supplies). Spillage of liquid over burner (clean up spillage on burner components).
Burner not assembled correctly (Refer to assembly instruction manual).
Burner ignites but flame
goes out when control
knobs released.
Control knob not depressed down enough when igniting burner, control knob being released from
the ignition mode too early (try ignition again). Spillage of liquid over burner (clean up spillage on
burner components). Burner not assembled correctly (Refer to assembly instruction manual). Faulty
thermocouple (technician call out required call Service Centre).
Erratic / Abnormal
flames or noise when
operating the
appliance.
Burner not assembled correctly (Refer to assembly instructions). Spillage of liquid over burner
(Clean up spillage on burner components). Oversize cooking vessel being used on the appliance
(use smaller cooking vessels). Internal ignition of burner (Turn off gas and reignite burner). Wrong
gas type being used (check supply and data labels).
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
15
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
17
Cleaning and Maintenance
Problem Possible causes What to do
The induction hob cannot
be turned on. No power.
Make sure the induction hob is
connected to the power supply and that
it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call
a qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Operating Instructions’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does
not indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to run
even after you’ve turned the
induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
Pans do not become hot
and appears in the display.
The induction hob cannot detect
the pan because it is not suitable
for induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the right
cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the
induction hob off at the wall, and contact
a qualified technician.
16
Cleaning and Maintenance
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner while
the glass is still warm (but not
hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts,
and hot sugary spills
on the glass
Remove these immediately with a
fish slice, palette knife or razor
blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area of
the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon as
possible. If left to cool on the glass,
they may be difficult to remove or
even permanently damage the glass
surface.
•Cut hazard: when the safety cover is
retracted, the blade in a scraper is
razor-sharp. Use with extreme care
and always store safely and out of
reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls may
not function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Notes
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
17
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
19
Failure Codes
The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check
the function of several components without disassembling or dismounting the hob from the working surface.
Troubleshooting
Failure Code Problem Solution
Auto-Recovery
E1 Supply voltage is above the rated
voltage.
Please inspect whether power
supply is normal.
Power on after the power supply is
normal.
E2 Supply voltage is below the rated
voltage.
E3 High temperature of ceramic plate
sensor.
(
1#
)
Wait for the temperature of ceramic
plate return to normal.
Touch “ON/OFF” button to restart
unit.
E4 High temperature of ceramic plate
sensor.
(
2#
)
E5 High temperature of IGBT. (1#)Wait for the temperature of IGBT
return to normal.
Touch “ON/OFF” button to restart
unit. Check whether the fan runs
smoothly; if not, replace the fan.
E6 High temperature of IGBT. (2#)
No Auto-Recovery
F3/F6
Ceramic plate temperature sensor
failure –short circuit. (F3 for 1#, F6
for
2#)
Check the connection or replace the
ceramic plate temperature sensor.
F4/F7
Ceramic plate temperature sensor
failure –open circuit. (F4 for 1#, F7
for 2#)
F5/F8
Ceramic plate temperature sensor
failure –invalid. (F5 for 1#, F8 for
2#)
F9/FA
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
1#
)
Replace the power board.
FC /FD
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
2#)
20
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
WARRANTY TERMS AND CONDITIONS
COOKTOPS
This document sets out the terms and conditions
of the product warranties for Residentia Group
Appliances. It is an important document. Please keep
it with your proof of purchase documents in a safe
place for future reference should you require service
for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group
product purchased by you accompanied by this
document;
(d) ‘ASR’ means Residentia Group authorised
service representative;
(e) ‘Residentia Group’ means Residentia Group Pty
Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN
600 546 656 in respect of Appliances purchased
in Australia;
(f ) ‘major failure’ as referred to in clause 10 of
this warranty has the same meaning referred
to in the ACL and includes a situation when
an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its
discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is
warranted against manufacturing defects
for 24 months, following the date of original
purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia and is in
addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or
its ASR may use remanufactured parts to repair
your Appliance. You agree that any replaced
Appliances or parts become the property of
Residentia Group. This warranty does not apply
to light globes, batteries, lters, seals or similar
perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel
and delivery of the Appliance to and from
Residentia Group or its ASR. If you reside
outside of the service area, you will bear the
cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to
and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can
make a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia
Group is not liable in the following situations
(which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to
properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13. WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13. WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
COOKTOPS
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
18
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
19
Failure Codes
The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check
the function of several components without disassembling or dismounting the hob from the working surface.
Troubleshooting
Failure Code Problem Solution
Auto-Recovery
E1 Supply voltage is above the rated
voltage.
Please inspect whether power
supply is normal.
Power on after the power supply is
normal.
E2 Supply voltage is below the rated
voltage.
E3 High temperature of ceramic plate
sensor.
(
1#
)
Wait for the temperature of ceramic
plate return to normal.
Touch “ON/OFF” button to restart
unit.
E4 High temperature of ceramic plate
sensor.
(
2#
)
E5 High temperature of IGBT. (1#)Wait for the temperature of IGBT
return to normal.
Touch “ON/OFF” button to restart
unit. Check whether the fan runs
smoothly; if not, replace the fan.
E6 High temperature of IGBT. (2#)
No Auto-Recovery
F3/F6
Ceramic plate temperature sensor
failure –short circuit. (F3 for 1#, F6
for
2#)
Check the connection or replace the
ceramic plate temperature sensor.
F4/F7
Ceramic plate temperature sensor
failure –open circuit. (F4 for 1#, F7
for 2#)
F5/F8
Ceramic plate temperature sensor
failure –invalid. (F5 for 1#, F8 for
2#)
F9/FA
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
1#
)
Replace the power board.
FC /FD
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
2#)
20
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING –The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans –do not block.
13. WARNING -The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
WARRANTY TERMS AND CONDITIONS
COOKTOPS
This document sets out the terms and conditions
of the product warranties for Residentia Group
Appliances. It is an important document. Please keep
it with your proof of purchase documents in a safe
place for future reference should you require service
for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group
product purchased by you accompanied by this
document;
(d) ‘ASR’ means Residentia Group authorised
service representative;
(e) ‘Residentia Group’ means Residentia Group Pty
Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN
600 546 656 in respect of Appliances purchased
in Australia;
(f ) ‘major failure’ as referred to in clause 10 of
this warranty has the same meaning referred
to in the ACL and includes a situation when
an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its
discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is
warranted against manufacturing defects
for 24 months, following the date of original
purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia and is in
addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or
its ASR may use remanufactured parts to repair
your Appliance. You agree that any replaced
Appliances or parts become the property of
Residentia Group. This warranty does not apply
to light globes, batteries, lters, seals or similar
perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel
and delivery of the Appliance to and from
Residentia Group or its ASR. If you reside
outside of the service area, you will bear the
cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to
and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can
make a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia
Group is not liable in the following situations
(which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to
properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13. WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates
and the relationship between you and
Residentia Group are governed by the law
applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia
Group excludes all warranties and liabilities
(other than as contained in this document)
including liability for any loss or damage
whether direct or indirect arising from your
purchase, use or non use of the Appliance.
10. For Appliances and services provided by
Residentia Group in Australia, the Appliances
come with a guarantee by Residentia
Group that cannot be excluded under the
Australian Consumer Law. You are entitled
to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be
of acceptable quality and the failure does not
amount to a major failure. The benets to you
given by this warranty are in addition to your
other rights and remedies under a law in relation
to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period,
Residentia Group shall, at its discretion,
determine whether repair, replacement or refund
will apply if an Appliance has a valid warranty
claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess
each request for missing parts in a case by case
basis. Any parts that are not reported missing
in the rst week after purchase will not provide
free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable
Residentia Group to meet its obligations under
this warranty.
IMPORTANT
Before calling for service, please ensure that the
steps in point 13 have been followed.
CONTACT SERVICE
→ Service: 1300 11 HELP (4357)
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee
Act 1993.
Our Warranty
This product is also covered by the manufacturer’s warranty set
out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions:
1. That the purchaser contact Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner’s handbook relating to the proper use
and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair.
Service Area
The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our
Warranty
and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable
appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
What is not Covered by our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. Failure resulting from power surges and electrical storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non-genuine Omega parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation manual
provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace
of mind you can register your warranty at
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details
below.
If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Email: customercare@omegaappliances.com.au
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
21
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
1
Important Safety Warnings
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13. WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
19
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy. Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
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