FLAMELUX Alps Installation guide

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1

Remote control

1

Hanging bracket

1

Bottom metal plate

1

4

Wall Plug

4

Fireplace insert

Front panel

Description Illustration

Qty

Hanging bracket screw

Metal plate screw

4

Drill

Unpack your fireplace the package and make sure you have all of the parts listed above. If parts are missing, please contact Customer

service at [email protected] or call 1-855-837-2569 immediately.

This appliance is designed for use as a supplementary heat source.

It is not intended to be the main source of heat.

Required Tools (not included)

Parts List

Before you start

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Philips Screwdriver

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

1. Read all instructions before using this appliance.

2. This heater is hot when in use. To avoid burns, do not let bare

skin touch hot surfaces.

pillows,bedding, papers, clothes and curtains at least 3 feet

(0.9m) from the front of this heater and keep them away from the

sides and rear.

3. CAUTION: Extreme caution is necessary when any heater is

used by or near children or invalids and whenever the heater is left

operating unattended.

4. Always unplug this appliance when not in use.

5. Do not operate any heater with a damaged cord or plug or after

the appliance malfunctions, has been dropped or damaged in any

manner. Return heater to authorized service facility for examination,

electrical or mechanical adjustment, or repair.

6. Any repairs to this appliance should be carried out by a qualified

service person.

7. Under no circumstances should this appliance be modified.

8. Do not use outdoors.

9. This heater is not intended for use in bathrooms,laundry areas

and similar indoor locations. Never locate heater

where it may fall

into a bathtub or other water container.

10. Do not run cord under carpeting. Do not cover cord with throw

rugs, runners or similar coverings. Arrange cord away from traffic

areas and where it will not be tripped over.

11. To disconnect this appliance, turn controls to the off position,

then remove plug from outlet.

12. Connect to properly grounded outlets only.

13.This appliance, when installed must be electrically grounded in

accordance with local codes,

with the current CSA C22.1 Canadian

Electrical code or for USA

installations, follow local codes and the

National Electric Code,

ANSI/NEPA No. 70.

14. Do not insert or allow foreign objects to enter any

ventilation or exhaust opening as this may cause an electric

shock, fire or damage the heater.

15. To prevent possible fire, do not block air intakes or exhaust

in any manner. Do not use on soft surfaces, like a bed, where

openings may become blocked.

16. This heater has hot and arcing or sparking parts inside. Do

not use it in areas where gasoline, paint or flammable liquids

are used or stored. This appliance should not be used as a

drying rack for clothing, nor should Christmas stockings or

decorations be hung on or near it.

17. Use this appliance only as described in this manual. Any

other use not recommended by the manufacturer may cause

fire, electric shock or injury to person.

18.

Always plug heaters directly into a wall outlet/receptacle.

Never use with an extension cord or relocatable power

tap(outlet/power strip).

19.Once the inner temperature of this insert reach to 85± 2°C,

this insert will off-work automatically.To reset temperaturing

limiting control, disconnect power using plug or main switch

for 5 minutes.

The fireplace must not be used until it is securely fastened to

the wall. When choosing a location for your electric fireplace,

ensure that the general instructions are followed. For best

results, install the electric fireplace away from direct sunlight

and dust.

General

LOCATING

YOUR FIREPLACE

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Keep combustible materials, such as

furniture,

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

20.This Class B digital apparatus complies with Canadian

ICES-003.

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

1. Do not connect this heater to a programmer, timer, separate remote control system or any other device that switches the heater on

automatically, since a fire risk exists if the heater is covered or positioned incorrectly.

2. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to

avoid a hazard.

3. In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external

switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

4. Do not use this heater in the immediate surroundings of a bath, shower or swimming pool.

5. If the glass becomes damaged, do not use the heater in order to avoid a hazard.

6. Always make sure the electrical socket is accessible and located adjacent to but not above the heater.

7. This heater must be mounted to the wall.

1. This heater must be fitted onto a flat wall. Ideally, install the heater directly to a brick wall, masonry surface or the internal wooden

frame of a plasterboard wall. If the wooden frame behind the plasterboard is not accessible use a minimum of four heavy-duty anchors

that are suitable for the weight of the heater.

2. We do not recommend that the heater be fitted to a wall covered in blown vinyl wallpaper, polystyrene tiles, etc.

3. It is important that the heater be never installed under a shelf or flammable materials such as curtains.

4. If the heater is to be mounted on to a plasterboard wall with wooden studs, make sure the wall is strong and stable enough to hold the

weight of the appliance. The vapor control barrier must not be damaged, and the structural members of the house must not be damaged.

We recommend minimum 12mm thick plasterboard.

5. Before drilling into walls, always check that there are no hidden wires, pipes, etc. Make sure that screws and wall plugs supplied are

suitable for supporting the unit in your surface. Consult a qualified person if you are not sure.

Handling and unpacking

Before starting the installation of this fireplace, please read the following:

1. The installation should be carried out by two adults to avoid injury or d amage. If for any reason it is considered too heavy, please

obtain assistance.

2. When lifting the fireplace, always keep your back straight. Bend your legs and not your back. Avoid twisting at the waist. It is better

to reposition your feet.

3. Avoid upper body / top heavy bending. Always bend from the knees rather than the waist. Do not lean forward or sideways while

handling the heater.

4. Always grip the heater with the palm of the hand. Do not use the tips of fingers for support.

5. Always keep the heater as close to the body as possible. This will min imize the cantilever action.

6. Use gloves to provide additional grip.

7. Unpack the package and lift the product gently out of the box, put it on a flat surface with the front panel facing up.

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Safety Warnings

Installation tips

&

466mm

139mm

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

1. Drill 4 holes (8mm diameter, 40mm deep) into wall.

2. Insert wall plugs (C) into the drilled holes.

3. Please refer to the diagram for hole locations.

4. The distance of the three top holes should be at least

600mm away from the ceiling.

Ax1 Bx1 Cx4 Dx4 Ex4

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Hardware

Step 1

Fix wall plugs (C) into wall.

Note: Before drilling into walls, always check that there are

no hidden wires, pipes, etc. Make sure that screws and wall

plugs supplied are suitable for supporting the unit in your

surface. Consult a qualified person if you are

not sure.

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

1. Holding the hanging bracket (A) to the drilled

holes and insert screws (D) on the hanging

bracket.

2. Screw the hanging bracket (A) in place with a

Philips screwdriver.

3. The screw should be fully inserted, flush to the

wall in order to avoid the screw head protruding

over the bracket.

4. Ensure the hanging bracket is securely attached.

1. Turn the fireplace insert on its back side.

2. Align the bottom metal plate (B) with the

screw holes located at the back of the

fireplace insert.

3. Use screws (E) to attach securely in place.

4. Ensure the bottom metal plate (B) is securely

attached.

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Step 2

Step 3

Attaching hanging bracket (A) into wall.

Attaching bottom metal plate (B)

to the back of fireplace insert.

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

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1. Check to make sure the hanging bracket (A) is securely

attached to the wall.

2. Lift the fireplace insert and hang onto the hanging bracket.

3. Ensure the fireplace insert is securely installed onto the

hanging bracket.

4. Check again that the distance from the top of the firebox is

at least 400mm from the ceiling.

1. Insert the screw (D) through the hole of the bottom metal plate (B).

2. Fully tighten the screw to secure the fireplace to the wall.

3. Ensure the fireplace is secured to the wall.

Step 5

Step 4

Hanging the fireplace insert onto

the hanging bracket.

Locking the Fireplace insert to the wall.

IMPORTANT INSTRUCTIONS

ASSEMBLY INSTRUCTIONS

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1. Make sure the front panel is free of

debris and dirt.

2. Hold the panel securely and hang it onto

the fireplace hooks, located on the sides.

3. The panel should be secured on all four

hooks on the fireplace.

4. Check to make sure the panel is securely

in place.

1. Locate the hole on both left and right sides and insert

a screw (E) through the hook, into the fireplace insert.

2. Tighten screw to pass it through the hook, on both sides.

3. Ensure the front panel is secure.

Note: Tighten up the screw carefully, to avoid damage to

the front panel.

Step 6

Step 7

Attaching the front panel to the fireplace.

Installing the front panel.

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9

HEATER OFF

The figure below illustrates the control panel on the right side of the unit and the remote control.

OPERATING INSTRUCTIONS

MAIN ON/OFF SWITCH

To turn unit on, press the main ON/OFF switch from "0" to "I". The

switch will illuminate and it will beep one time. The unit will go into

standby mode. To turn it off, please press the switch from "I" to "0".

Now you can use either buttons next to the main ON/OFF switch

or remote control to control the appliance.

POWER : Press this button to turn the unit on. To turn it

back to standby mode, press it again.

Button will activate the heater on the low setting (750W).

Button will active the heater on the high setting (1500W).

2. Logs glow but flame effect does not work.

3.Heater doesn't work, but Power and Heater

switches / buttons are in the "ON" position.

4.Other reasons that may prevent the heater

from working correctly:

4a.Incorrect operation.

4b.Defective heater switch.

4c.Defective heater assembly.

4d.Loose wiring.

4e.Dirty or clogged vents.

5. Unusual sounds/noise.

6. Remote control not response.

7. Flame effect operates, but heater does not

blow warm air.

8. Problems with the assembly work.

1. No power.

1a.Check that unit is plugged into a standard 120V outlet..

2a.Check to see if spinning motor is working. If not, call customer service.

3a.Turn all switches / buttons to the "OFF" position and unplug the unit from

the wall outlet for 5 minutes.

After 5 minutes plug the unit back into wall outlet, and operate as normally.

4a.Refer to operating instructions.

4b.Call customer service.

4c.Call customer service.

4d.Call customer service.

4e.Unplug the unit. Clear vent area of dust and debris. Wait ten minutes,

plug the unit in again and turn on the heater.

6a. Press the button with even motion and gentle pressure.

7a.Check that heater switch / button is in “on” position.

8a.Call 1-855-837-2569.

5a.It is normal when the firebox is working. The noise comes from the fan

that blows the heated air out of the firebox. A slight noise may also come

from the motor that generates the flame. If it is unusual, check that the

screws attaching the flame motor are tightened.

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TROUBLESHOOTING GUIDE

PROBLEM

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12

BASIC WARRANTY :

THIS WARRANTY IS VOID IF :

IF WARRANTY SERVICE IS NEEDED :

1 YEAR WARRANTY

For Flamelux Electric Fireplace Insert

E-

The company warrants that this item is free from manufacturing and material defects for a period of one year from

date of purchase, subject to the following conditions and limitations.

1. Install and operate this item in accordance with the Installation

and operating instructions provided with the product at all times.

Any alteration, willful abuse, accident, or misuse of the product

shall nullify this warranty.

2. This warranty is non-transferable and is made to the original

owner, provided that the purchase was made through an authorized

supplier of the product.

3. This warranty is limited to the repair or replacement of part(s)

found to be defective in material or workmanship, provided that

such part(s) have been subjected to normal conditions of use and

service, after said defect is confirmed by the company’s inspection.

4. The company may, at its discretion, fully discharge all obligations

with respect to this warranty by refunding the wholesale price of

the defective part(s).

5. Any installation, labour, construction, transportation, or other

related costs/expenses arising from defective part(s), repair,

replacement, or otherwise of same, will not be covered by this

warranty, nor shall the company assume responsibility for same.

6. The owner/user assumes all other risks, if any, including the risk

of any direct, indirect, or consequential loss or damages arising

out of the use, or inability to use the product, except as provided

by law.

7. All other warranties expressed or implied with respect to the

product, its components and accessories, or any obligations/

liabilities on the part of the company are hereby expressly excluded.

8. The company neither assumes nor authorizes any third party to

assume, on its behalf, any other liabilities with respect to the sale

of the product.

9. The warranties as outlined within this document do not apply to

any accessories used in conjunction with the installation of this

product.

(a) The fireplace is subjected to prolonged periods of dampness or

condensation.

(b) Any alteration, willful abuse, accident, or misuse of the product.

(c) You do not have the original receipt of purchase.

Please note: When you open the carton, carefully check the unit

and make sure there is no damage. If you have any problems with

how the various functions operate, with internal damage of the

product or missing parts, please contact [email protected].

ecivres yna od ot tpmetta ton oD work yourself.

Cette garantie est nulle et non avenue si l'appareil est utilisé à des fins commerciales ou industrielles.

Détaillant:

Numéro de série:

Numéro de modèle:

The warranty is null and void if used in commercial or industrial applications.

Retailer:

Serial Number:

Model Number:

Purchase Date:

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FLAMELUX Alps Installation guide

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