Intermec 4830 User manual

4630 and 4830

Bar Code Label Printer

P/N 063879-003

User’s Manual

Intermec Technologies Corporation

6001 36th Avenue West

P.O. Box 4280

Everett, WA 98203-9280

U.S. service and technical support: 1-800-755-5505

U.S. media supplies ordering information: 1-800-227-9947

Canadian service and technical support: 1-800-688-7043

Canadian media supplies ordering information: 1-800-268-6936

Outside U.S. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing

customers to operate and/or service Intermec manufactured equipment and is not to be released,

reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.

 1998 by Intermec Technologies Corporation

The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, Antares, Adara, Duratherm,

EZBuilder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or

registered trademarks of Intermec.

Throughout this manual, trademarked names may be used. Rather than put a trademark ( or )

symbol in every occurrence of a trademarked name, we state that we are using the names only in an

editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

The software contained in the printer and the accompanying materials are copyrighted.

Unauthorized copying of the software, including software that has been modified, merged, or

included with other software, or the written materials is expressly forbidden without the prior

written consent of Intermec. All right, title, and interest in all copies of this software are and shall at

all times remain the sole and exclusive property of Intermec. Customer may be held legally

responsible for any copyright infringement that is caused or encouraged by its failure to abide by

these terms.

Manual Change Record

This page records the changes to this manual, which was originally released as

version 001.

Version Date Description of Change

002 5/97

Information has been updated to correspond with the

printer firmware upgrade. The manual has also been

formatted to 8.5 x 11 inches.

003 4/98

Removed the label design and IPL commands

chapters. This information can be found in the

IPL

Programming Reference Manual (P/N 066396).

Contents

v

Contents

Before You Begin xi

Warranty Information xi

Safety Summary xi

Warnings, Cautions, and Notes xii

About This Manual xiii

Other Intermec Manuals xiv

Getting Started

Getting to Know Your Printer 1-3

Preparing the Printer for Installation 1-4

Plugging in the Printer 1-5

Opening and Closing the Printer 1-5

Choosing the Print Mode and Media 1-6

Loading Fanfold Media 1-6

Loading Roll-Fed Media 1-7

Loading Thermal Transfer Ribbon 1-8

Printing a Configuration Test Label 1-9

Connecting the Printer to Your System 1-10

Connecting the Printer to a PC Serial Port 1-10

Connecting the Printer to a PC Parallel Port 1-11

Connecting the Printer to a Network 1-11

Connecting the Printer to an AS/400 1-11

Connecting the Printer to a Mainframe 1-12

Cabling in Noisy Electrical Environments 1-12

Configuring the Serial Ports 1-13

Verifying Printer Communications With Your System 1-14

1

4630 and 4830 Bar Code Label Printers User’s Manual

vi

Operating and Configuring the Printer

Using the Control Panel 2-3

Reading the Display 2-3

Using the Control Panel Keys 2-4

Understanding the Indicator Lights 2-4

Using the Menu Panel 2-5

About the Printer Menus 2-5

Operator and Install Menus 2-6

Service Menu 2-7

Configuration Menu 2-8

Tips for Using the Control and Menu Panels 2-9

Setting Security Levels 2-9

Setting the Dark Adjust 2-10

Using the X and Y Forms Adjust 2-11

Adjusting the Label Rest Point 2-12

Printing the Buffer Contents 2-13

Adjusting the Media Sensor 2-13

Adjusting the Printer for Different Width Media 2-14

Removing Thermal Transfer Ribbon 2-15

Adding Additional Memory 2-16

Increasing Image Memory 2-16

Using the Media Rewind Hub 2-17

Using the Self-Strip Assembly 2-18

Using the Cutter 2-19

Routing Media Through the Heavy-Duty Cutter 2-19

Routing Media Through the 4630 Standard Cutter 2-20

Enabling the Cutter 2-21

Testing Cutter Operation 2-21

Changing Printer Configuration Settings 2-22

Changing Label Configuration Settings 2-23

2

Contents

vii

Setting the Media Alert 2-24

Printing Configuration Test Labels 2-26

Restoring the Printer Default Configuration 2-27

Maintaining the Printer

Inspecting the Printer 3-3

Components to Maintain 3-3

Cleaning the Printer 3-4

Cleaning the Printhead 3-4

Cleaning the Drive Roller and the Tear Bar 3-5

Cleaning the Media Path 3-6

Cleaning the Heavy-Duty Cutter Assembly 3-7

Cleaning the 4630 Standard Cutter Assembly 3-8

Cleaning the Printer Cover 3-8

Troubleshooting

Troubleshooting Checklist 4-3

Printer Operation Problems 4-4

Print Quality Problems 4-5

Communications Problems 4-6

Error Messages 4-6

Error Codes 4-11

Using the Print Tests 4-12

Printing Data Sent From the Host 4-13

Increasing Available Memory 4-14

Print Quality 4-14

Media Selection 4-15

Print Speed 4-15

Formats 4-15

Dark Adjust 4-15

Printhead Aging 4-16

3

4

4630 and 4830 Bar Code Label Printers User’s Manual

viii

Special Procedures

Performing Cloning 5-3

Preparing the Receiver Printer 5-4

Preparing the Sender Printer and Downloading Data 5-4

Performing Selective Transfer 5-5

Preparing the Receiver Printer 5-5

Preparing the Sender Printer 5-6

Sending Formats, Fonts, Pages, and Graphics to the Receiver Printer 5-6

Setting the Maximum Print Speed 5-7

Printer Reference

Comparing the 4630 and 4830 to the 4400 A-3

4630 and 4830 Printer Specifications A-4

Communications A-4

Electrical A-4

Environmental A-4

Fonts A-5

Indicators and Keys A-5

Media A-5

Media Dimensions A-6

Options A-7

Physical A-7

Printing A-8

Printer Functional Boundaries A-9

Bar Code Symbologies A-10

2D Symbologies A-11

2D Stacked Symbologies A-11

2D Matrix Symbologies A-11

International Character Sets A-13

4630/4830 Character Table A-13

Translation Character Table A-14

Extended Character Sets A-14

Code Page 850 Character Table A-19

5

A

Contents

ix

ASCII Conversion Chart A-20

Communications Reference

Communication Protocols B-3

Intermec “Standard” B-3

XON/XOFF B-4

XON/XOFF, No Status B-5

Polling Mode D B-5

Multi-Drop B-5

Host Requirements B-5

Communication Protocol Characters B-6

Communication Boundaries B-7

Communication Interfaces B-7

Printer Serial Ports B-8

Interface Cables and Connectors B-8

Glossary

Index

B

G

I

Before You Begin

xi

Before You Begin

This section introduces you to standard warranty provisions, safety

precautions, warnings and cautions, document formatting conventions, and

sources of additional product information.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact

your local Intermec sales organization. In the U.S. call 1-800- 755-5505, and in

Canada call (800) 688-7043. Otherwise, refer to the Worldwide Sales & Service

list shipped with this manual for the address and telephone number of your

Intermec sales organization.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions

in this book before handling and operating Intermec equipment. You can be

seriously injured, and equipment and data can be damaged if you do not follow

the safety warnings and cautions.

Do not repair or adjust alone

Do not repair or adjust energized equipment alone

under any circumstances. Someone capable of providing first aid must always

be present for your safety.

First aid

Always obtain first aid or medical attention immediately after an

injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near high voltage,

you should be familiar with approved industrial first aid methods.

Energized equipment

Never work on energized equipment unless authorized

by a responsible authority. Energized electrical equipment is dangerous.

Electrical shock from energized equipment can cause death. If you must

perform authorized emergency work on energized equipment, be sure that you

comply strictly with approved safety regulations.

4630 and 4830 Bar Code Label Printers User’s Manual

xii

Warnings, Cautions, and Notes

The warnings, cautions, and notes in this manual use the following format:

Warning

A warning warns you of an operating procedure, practice, condition, or

statement that must be strictly observed to avoid death or serious injury to

the persons working on the equipment.

Avertissement

Un avertissement vous alerte d’une procédure de fonctionnement, d’une

méthode, d’un état ou d’un rapport qui doit être strictement respecté pour

éviter l’occurrence de mort ou de blessures graves aux personnes manupulant

l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or

statement that must be strictly observed to prevent equipment damage or

destruction, or corruption or loss of data.

Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une

méthode, d’un état ou d’un rapport qui doit être strictement respecté pour

empêcher l’endommagement ou la destruction de l’équipement, ou l’altération

ou la perte de données.

Note

: Notes are statements that either provide extra information about a topic or

contain special instructions for handling a particular condition or set of circumstances.

Before You Begin

xiii

About This Manual

This manual contains all of the information necessary to install, operate,

configure, troubleshoot, and maintain your Intermec 4630 or 4830 printer. This

table summarizes the information in each chapter of this manual:

For Information On Refer To

Installing the printer

Chapter 1,

“

Getting Started.

”

This chapter tells you

how to plug in the printer, load media, connect the

printer to your system, configure the serial port, and

print a configuration test label.

Operating and configuring

the printer

Chapter 2,

“

Operating and Configuring the Printer.

”

This chapter explains how to use the printer control

and menu panels and how to configure the printer to

meet your specific needs.

Routine maintenance

Chapter 3,

“

Maintaining the Printer.

”

This chapter

tells you how to maintain the printer to keep the

printer working properly.

Troubleshooting

Chapter 4,

“

Troubleshooting.

”

This chapter instructs

you on how to clear error messages and how to

troubleshoot programming or configuration

problems.

Special printer procedures

Chapter 5,

“

Special Procedures.

”

This chapter tells

you how to perform printer cloning and selective

transfer and how to set the maximum print speed to

get the best print quality.

Reference information

Appendix A,

“

Printer Reference.

”

This appendix

contains operating specifications, extended character

sets, and reference tables.

Communications

Appendix B,

“

Communications Reference.

”

This

appendix provides information on communication

protocols for your system and serial port pin

assignments.

Terms and Conventions

The following special terms and conventions occur throughout this manual for

operating procedures and descriptions of the printer.

• “Printer,” refers to the 4630 and 4830 bar code label printers. Unless

specifically stated, all information in this manual applies to both printer

models.

• “Media” is the label stock on which the printer prints labels.

• “Host” refers to a personal computer or other computer that communicates

with the printer.

4630 and 4830 Bar Code Label Printers User’s Manual

xiv

• On line/Off line, Feed/Reload, and Cancel refer to the keys on the printer

control panel.

• Select, Menu, Enter, Cont,

↑

, and

↓

refer to the keys on the printer menu

panel.

• Messages on the printer display are represented by boxed text:

OFFLINE

SERVICE MENU

• Printer commands have the following conventions:

Convention Description

< >

Angle brackets < > enclose mnemonic representations of ASCII

control characters. For example, <ETX> represents the ASCII

“

End

of Text

”

control character.

data

Italic text represents variable data, which you must replace with a

real value. For example,

n

signifies a variable for which you must

designate a constant value.

[

data

]

Italic text within brackets represents optional data.

Ctrl

Bold text represents a key on your keypad. For example,

Ctrl

represents the Ctrl key.

Ctrl-Z

When two keys are joined with a dash, press them

simultaneously. For example, if you see the command

Ctrl-Z

,

press the two keys at the same time.

E3;F3

Type all characters that appear in the Courier font by pressing an

individual key on the keypad.

Other Intermec Manuals

The following manuals provide additional information about printing labels

with your bar code label printer.

Manual Intermec P/N

Data Communications Reference Manual

044737

The Bar Code Book

by Roger C. Palmer

051241

4630 and 4830 Bar Code Label Printers

Getting Started Guide

063880

IPL Programming Reference Manual

066396

Getting Started

1

Getting Started

1-3

1

The 4630 and 4830 printers offer many configuration and programming choices, yet

they are easy to operate and understand. These printers are designed to quickly

produce volumes of high quality labels in harsh environments.

Getting to Know Your Printer

You can use the Intermec 4630 and 4830 printers for both direct thermal and

thermal transfer printing applications. The following illustrations identify the

major components of the Intermec 4630 and 4830 printers.

Front View

Back View

4630 and 4830 Bar Code Label Printers User’s Manual

1-4

Internal View

Preparing the Printer for Installation

Before installing and connecting the printer to your data collection system, use

the following guidelines to choose the proper location for the printer.

• Position the printer close to an electrical source.

• Set the printer on a level, sturdy surface.

• Allow easy access to the power switch and the rear panel.

• Make sure the printer fan is kept clear of obstructions and debris.

Getting Started

1-5

1

Plugging in the Printer

The back of the printer contains the AC power receptacle, the serial

communications ports, the parallel port, and the On/Off (|/O) switch.

To plug in the printer

1. Make sure the On/Off switch is in the off (O) position.

2. Plug the power cord into the receptacle on the back of the printer.

Note:

If you are outside of North America or use a 230V power source, contact

your Intermec representative for the appropriate power cord.

3. Plug the other end of the power cord into a grounded wall outlet or surge

protector.

4. Turn the On/Off switch to the on (|) position.

When you turn on the printer, the three indicator lights flash. After the

printer is fully powered, the Power and On line indicator lights are lit and

the display reads:

ONLINE

READY

Opening and Closing the Printer

You need to open the printer every time you load media or perform

maintenance procedures.

To open the printer

• Grasp the bottom center of the stock door and pull it outward and upward

until you can rest the door on top of the printer.

To close the printer

• Grasp the stock door and gently pull it down until it rests against the

bottom edge of the printer.

Note:

Lock the printhead before closing the stock door.

4630 and 4830 Bar Code Label Printers User’s Manual

1-6

Choosing the Print Mode and Media

The 4630 and 4830 printers are capable of printing in two modes: direct thermal

(DT) and thermal transfer (TTR).

Direct thermal

Heat is directly applied from the thermal printhead to produce

an image on the print media. This is the default print mode for your printer.

Thermal transfer

The individual elements of the printhead apply heat to a

ribbon. The “ink” on the ribbon is formulated to melt into the print media to

produce an image.

If you want to print in thermal transfer mode, use the menu panel to access the

Configuration menu and then select Label, Media Type, Thermal Transfer. For

more information on using the menu panel, refer to “Using the Menu Panel” in

Chapter 2.

Note:

Do not use direct thermal print media with a thermal transfer ribbon installed.

The print quality will be unacceptable.

Loading Fanfold Media

1. Open the stock door.

2. Raise the printhead latch wing and rotate it counterclockwise one-half turn

to unlock the printhead. Lift the printhead to the raised position.

3. Place the media supply behind or beneath the printer and align the media

supply with the media feed slot. Put a blank paper core over the media hub.

4. Attach the fanfold media guide bracket to the upper lip of the fanfold

media feed slot on the inside back panel of the printer. The bracket should

be attached slightly off center, toward the stock door side of the media feed

slot in order to keep the media in contact with the media hub flange.

5. Feed the media through the rear or bottom media feed slot, between the

fanfold media guide bracket and the media hub assembly, under the

bouncer assembly, and in between the upper and lower media guides until

it exits the printhead assembly. Ensure that the media is up against the

media hub flange as it feeds through the printer.

6. Adjust the media edge guide until it just touches the edge of the media.

7. Lower the printhead, engage the printhead latch, and rotate the latch wing

clockwise one-half turn to lock the printhead into position.

Note:

You may need to feed several labels through the printer before the media is

properly aligned.

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