Intermec 4830, 4630 User manual

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4630 and 4830
Bar Code Label Printer
P/N 063879-003
User’s Manual
Intermec Technologies Corporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing
customers to operate and/or service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
1998 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, Antares, Adara, Duratherm,
EZBuilder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or
registered trademarks of Intermec.
Throughout this manual, trademarked names may be used. Rather than put a trademark ( or )
symbol in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.
The software contained in the printer and the accompanying materials are copyrighted.
Unauthorized copying of the software, including software that has been modified, merged, or
included with other software, or the written materials is expressly forbidden without the prior
written consent of Intermec. All right, title, and interest in all copies of this software are and shall at
all times remain the sole and exclusive property of Intermec. Customer may be held legally
responsible for any copyright infringement that is caused or encouraged by its failure to abide by
these terms.
Manual Change Record
This page records the changes to this manual, which was originally released as
version 001.
Version Date Description of Change
002 5/97
Information has been updated to correspond with the
printer firmware upgrade. The manual has also been
formatted to 8.5 x 11 inches.
003 4/98
Removed the label design and IPL commands
chapters. This information can be found in the
IPL
Programming Reference Manual (P/N 066396).
Contents
v
Contents
Before You Begin xi
Warranty Information xi
Safety Summary xi
Warnings, Cautions, and Notes xii
About This Manual xiii
Other Intermec Manuals xiv
Getting Started
Getting to Know Your Printer 1-3
Preparing the Printer for Installation 1-4
Plugging in the Printer 1-5
Opening and Closing the Printer 1-5
Choosing the Print Mode and Media 1-6
Loading Fanfold Media 1-6
Loading Roll-Fed Media 1-7
Loading Thermal Transfer Ribbon 1-8
Printing a Configuration Test Label 1-9
Connecting the Printer to Your System 1-10
Connecting the Printer to a PC Serial Port 1-10
Connecting the Printer to a PC Parallel Port 1-11
Connecting the Printer to a Network 1-11
Connecting the Printer to an AS/400 1-11
Connecting the Printer to a Mainframe 1-12
Cabling in Noisy Electrical Environments 1-12
Configuring the Serial Ports 1-13
Verifying Printer Communications With Your System 1-14
1
4630 and 4830 Bar Code Label Printers User’s Manual
vi
Operating and Configuring the Printer
Using the Control Panel 2-3
Reading the Display 2-3
Using the Control Panel Keys 2-4
Understanding the Indicator Lights 2-4
Using the Menu Panel 2-5
About the Printer Menus 2-5
Operator and Install Menus 2-6
Service Menu 2-7
Configuration Menu 2-8
Tips for Using the Control and Menu Panels 2-9
Setting Security Levels 2-9
Setting the Dark Adjust 2-10
Using the X and Y Forms Adjust 2-11
Adjusting the Label Rest Point 2-12
Printing the Buffer Contents 2-13
Adjusting the Media Sensor 2-13
Adjusting the Printer for Different Width Media 2-14
Removing Thermal Transfer Ribbon 2-15
Adding Additional Memory 2-16
Increasing Image Memory 2-16
Using the Media Rewind Hub 2-17
Using the Self-Strip Assembly 2-18
Using the Cutter 2-19
Routing Media Through the Heavy-Duty Cutter 2-19
Routing Media Through the 4630 Standard Cutter 2-20
Enabling the Cutter 2-21
Testing Cutter Operation 2-21
Changing Printer Configuration Settings 2-22
Changing Label Configuration Settings 2-23
2
Contents
vii
Setting the Media Alert 2-24
Printing Configuration Test Labels 2-26
Restoring the Printer Default Configuration 2-27
Maintaining the Printer
Inspecting the Printer 3-3
Components to Maintain 3-3
Cleaning the Printer 3-4
Cleaning the Printhead 3-4
Cleaning the Drive Roller and the Tear Bar 3-5
Cleaning the Media Path 3-6
Cleaning the Heavy-Duty Cutter Assembly 3-7
Cleaning the 4630 Standard Cutter Assembly 3-8
Cleaning the Printer Cover 3-8
Troubleshooting
Troubleshooting Checklist 4-3
Printer Operation Problems 4-4
Print Quality Problems 4-5
Communications Problems 4-6
Error Messages 4-6
Error Codes 4-11
Using the Print Tests 4-12
Printing Data Sent From the Host 4-13
Increasing Available Memory 4-14
Print Quality 4-14
Media Selection 4-15
Print Speed 4-15
Formats 4-15
Dark Adjust 4-15
Printhead Aging 4-16
3
4
4630 and 4830 Bar Code Label Printers User’s Manual
viii
Special Procedures
Performing Cloning 5-3
Preparing the Receiver Printer 5-4
Preparing the Sender Printer and Downloading Data 5-4
Performing Selective Transfer 5-5
Preparing the Receiver Printer 5-5
Preparing the Sender Printer 5-6
Sending Formats, Fonts, Pages, and Graphics to the Receiver Printer 5-6
Setting the Maximum Print Speed 5-7
Printer Reference
Comparing the 4630 and 4830 to the 4400 A-3
4630 and 4830 Printer Specifications A-4
Communications A-4
Electrical A-4
Environmental A-4
Fonts A-5
Indicators and Keys A-5
Media A-5
Media Dimensions A-6
Options A-7
Physical A-7
Printing A-8
Printer Functional Boundaries A-9
Bar Code Symbologies A-10
2D Symbologies A-11
2D Stacked Symbologies A-11
2D Matrix Symbologies A-11
International Character Sets A-13
4630/4830 Character Table A-13
Translation Character Table A-14
Extended Character Sets A-14
Code Page 850 Character Table A-19
5
A
Contents
ix
ASCII Conversion Chart A-20
Communications Reference
Communication Protocols B-3
Intermec “Standard” B-3
XON/XOFF B-4
XON/XOFF, No Status B-5
Polling Mode D B-5
Multi-Drop B-5
Host Requirements B-5
Communication Protocol Characters B-6
Communication Boundaries B-7
Communication Interfaces B-7
Printer Serial Ports B-8
Interface Cables and Connectors B-8
Glossary
Index
B
G
I
Before You Begin
xi
Before You Begin
This section introduces you to standard warranty provisions, safety
precautions, warnings and cautions, document formatting conventions, and
sources of additional product information.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact
your local Intermec sales organization. In the U.S. call 1-800- 755-5505, and in
Canada call (800) 688-7043. Otherwise, refer to the Worldwide Sales & Service
list shipped with this manual for the address and telephone number of your
Intermec sales organization.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions
in this book before handling and operating Intermec equipment. You can be
seriously injured, and equipment and data can be damaged if you do not follow
the safety warnings and cautions.
Do not repair or adjust alone
Do not repair or adjust energized equipment alone
under any circumstances. Someone capable of providing first aid must always
be present for your safety.
First aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage,
you should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized
by a responsible authority. Energized electrical equipment is dangerous.
Electrical shock from energized equipment can cause death. If you must
perform authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.
4630 and 4830 Bar Code Label Printers User’s Manual
xii
Warnings, Cautions, and Notes
The warnings, cautions, and notes in this manual use the following format:
Warning
A warning warns you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury to
the persons working on the equipment.
Avertissement
Un avertissement vous alerte d’une procédure de fonctionnement, d’une
méthode, d’un état ou d’un rapport qui doit être strictement respecté pour
éviter l’occurrence de mort ou de blessures graves aux personnes manupulant
l’équipement.
Caution
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
Conseil
Une précaution vous avertit d’une procédure de fonctionnement, d’une
méthode, d’un état ou d’un rapport qui doit être strictement respecté pour
empêcher l’endommagement ou la destruction de l’équipement, ou l’altération
ou la perte de données.
Note
: Notes are statements that either provide extra information about a topic or
contain special instructions for handling a particular condition or set of circumstances.
Before You Begin
xiii
About This Manual
This manual contains all of the information necessary to install, operate,
configure, troubleshoot, and maintain your Intermec 4630 or 4830 printer. This
table summarizes the information in each chapter of this manual:
For Information On Refer To
Installing the printer
Chapter 1,
Getting Started.
This chapter tells you
how to plug in the printer, load media, connect the
printer to your system, configure the serial port, and
print a configuration test label.
Operating and configuring
the printer
Chapter 2,
Operating and Configuring the Printer.
This chapter explains how to use the printer control
and menu panels and how to configure the printer to
meet your specific needs.
Routine maintenance
Chapter 3,
Maintaining the Printer.
This chapter
tells you how to maintain the printer to keep the
printer working properly.
Troubleshooting
Chapter 4,
Troubleshooting.
This chapter instructs
you on how to clear error messages and how to
troubleshoot programming or configuration
problems.
Special printer procedures
Chapter 5,
Special Procedures.
This chapter tells
you how to perform printer cloning and selective
transfer and how to set the maximum print speed to
get the best print quality.
Reference information
Appendix A,
Printer Reference.
This appendix
contains operating specifications, extended character
sets, and reference tables.
Communications
Appendix B,
Communications Reference.
This
appendix provides information on communication
protocols for your system and serial port pin
assignments.
Terms and Conventions
The following special terms and conventions occur throughout this manual for
operating procedures and descriptions of the printer.
“Printer,” refers to the 4630 and 4830 bar code label printers. Unless
specifically stated, all information in this manual applies to both printer
models.
“Media” is the label stock on which the printer prints labels.
“Host” refers to a personal computer or other computer that communicates
with the printer.
4630 and 4830 Bar Code Label Printers User’s Manual
xiv
On line/Off line, Feed/Reload, and Cancel refer to the keys on the printer
control panel.
Select, Menu, Enter, Cont,
, and
refer to the keys on the printer menu
panel.
Messages on the printer display are represented by boxed text:
OFFLINE
SERVICE MENU
Printer commands have the following conventions:
Convention Description
< >
Angle brackets < > enclose mnemonic representations of ASCII
control characters. For example, <ETX> represents the ASCII
End
of Text
control character.
data
Italic text represents variable data, which you must replace with a
real value. For example,
n
signifies a variable for which you must
designate a constant value.
[
data
]
Italic text within brackets represents optional data.
Ctrl
Bold text represents a key on your keypad. For example,
Ctrl
represents the Ctrl key.
Ctrl-Z
When two keys are joined with a dash, press them
simultaneously. For example, if you see the command
Ctrl-Z
,
press the two keys at the same time.
E3;F3
Type all characters that appear in the Courier font by pressing an
individual key on the keypad.
Other Intermec Manuals
The following manuals provide additional information about printing labels
with your bar code label printer.
Manual Intermec P/N
Data Communications Reference Manual
044737
The Bar Code Book
by Roger C. Palmer
051241
4630 and 4830 Bar Code Label Printers
Getting Started Guide
063880
IPL Programming Reference Manual
066396
Getting Started
Getting Started
1-3
1
The 4630 and 4830 printers offer many configuration and programming choices, yet
they are easy to operate and understand. These printers are designed to quickly
produce volumes of high quality labels in harsh environments.
Getting to Know Your Printer
You can use the Intermec 4630 and 4830 printers for both direct thermal and
thermal transfer printing applications. The following illustrations identify the
major components of the Intermec 4630 and 4830 printers.
Front View
Back View
4630 and 4830 Bar Code Label Printers User’s Manual
1-4
Internal View
Preparing the Printer for Installation
Before installing and connecting the printer to your data collection system, use
the following guidelines to choose the proper location for the printer.
Position the printer close to an electrical source.
Set the printer on a level, sturdy surface.
Allow easy access to the power switch and the rear panel.
Make sure the printer fan is kept clear of obstructions and debris.
Getting Started
1-5
1
Plugging in the Printer
The back of the printer contains the AC power receptacle, the serial
communications ports, the parallel port, and the On/Off (|/O) switch.
To plug in the printer
1. Make sure the On/Off switch is in the off (O) position.
2. Plug the power cord into the receptacle on the back of the printer.
Note:
If you are outside of North America or use a 230V power source, contact
your Intermec representative for the appropriate power cord.
3. Plug the other end of the power cord into a grounded wall outlet or surge
protector.
4. Turn the On/Off switch to the on (|) position.
When you turn on the printer, the three indicator lights flash. After the
printer is fully powered, the Power and On line indicator lights are lit and
the display reads:
ONLINE
READY
Opening and Closing the Printer
You need to open the printer every time you load media or perform
maintenance procedures.
To open the printer
Grasp the bottom center of the stock door and pull it outward and upward
until you can rest the door on top of the printer.
To close the printer
Grasp the stock door and gently pull it down until it rests against the
bottom edge of the printer.
Note:
Lock the printhead before closing the stock door.
4630 and 4830 Bar Code Label Printers User’s Manual
1-6
Choosing the Print Mode and Media
The 4630 and 4830 printers are capable of printing in two modes: direct thermal
(DT) and thermal transfer (TTR).
Direct thermal
Heat is directly applied from the thermal printhead to produce
an image on the print media. This is the default print mode for your printer.
Thermal transfer
The individual elements of the printhead apply heat to a
ribbon. The “ink” on the ribbon is formulated to melt into the print media to
produce an image.
If you want to print in thermal transfer mode, use the menu panel to access the
Configuration menu and then select Label, Media Type, Thermal Transfer. For
more information on using the menu panel, refer to “Using the Menu Panel” in
Chapter 2.
Note:
Do not use direct thermal print media with a thermal transfer ribbon installed.
The print quality will be unacceptable.
Loading Fanfold Media
1. Open the stock door.
2. Raise the printhead latch wing and rotate it counterclockwise one-half turn
to unlock the printhead. Lift the printhead to the raised position.
3. Place the media supply behind or beneath the printer and align the media
supply with the media feed slot. Put a blank paper core over the media hub.
4. Attach the fanfold media guide bracket to the upper lip of the fanfold
media feed slot on the inside back panel of the printer. The bracket should
be attached slightly off center, toward the stock door side of the media feed
slot in order to keep the media in contact with the media hub flange.
5. Feed the media through the rear or bottom media feed slot, between the
fanfold media guide bracket and the media hub assembly, under the
bouncer assembly, and in between the upper and lower media guides until
it exits the printhead assembly. Ensure that the media is up against the
media hub flange as it feeds through the printer.
6. Adjust the media edge guide until it just touches the edge of the media.
7. Lower the printhead, engage the printhead latch, and rotate the latch wing
clockwise one-half turn to lock the printhead into position.
Note:
You may need to feed several labels through the printer before the media is
properly aligned.
/