Mercedes-Benz 2020 GLC-Class SUV Owner's manual

Digital – in thevehicleVehicle document walletDigital – on the InternetDigital – as an app

Familiarize yourself with the con‐

tents of the Operator's Manual

directly via thevehicle's multi‐

media system (menu item "Vehi‐

cle information"). Start with the

quick guide or broaden your

knowledge with practical tips.

Here you can find comprehen‐

sive information about operating

your vehicle and about services

and guarantees in printed form.

You can find the Operator's Man‐

ual on the Mercedes-Benz home‐

page.

The Mercedes-Benz Guides app

is available free-of-charge in

familiar app stores.

É2535843011ÄËÍ

2535843011

Apple®iOS AndroidTM

Order no. P253 1104 13 Part no. 253 584 30 11

Edition C-2020

GLC

Operator's Manual

Mercedes-Benz

Mercedes-Benz GLC

Publication details

Internet

Further information about Mercedes-Benz vehi‐

cles and about Daimler AG can be found on the

following websites:

http://www.mbusa.com (USA only)

http://www.mercedes-benz.ca (Canada only)

Documentation team

©Daimler AG: not to be reprinted, translated or

otherwise reproduced, in whole or in part, with‐

out written permission from Daimler AG.

Vehicle manufacturer

Daimler AG

Mercedesstrasse 137

70327 Stuttgart

Germany

Front passenger airbag warning

Example

&WARNING Risk of injury or fatal injuries

if the front-passenger airbag is enabled

If the front-passenger front airbag is enabled,

achild on the front-passenger seat may be

struck by the front-passenger airbag during

an accident.

NEVER use a rearward-facing child restraint

system on a seat with an ENABLED FRONT

AIRBAG, DEATH or SERIOUS INJURY to the

CHILD can occur.

Observe thechapter "Children in thevehicle".

As at 28.02.2019

Welcome to theworld of Mercedes-Benz

Before youfirst drive off, read this Operator's

Manual carefully and familiarize yourself with

your vehicle. Foryour own safety and a longer

operating lifespan of thevehicle, follow the

instructions and warning notices in this Opera‐

tor's Manual. Disregarding them may lead to

damage to thevehicle or injury to people.

Damage to thevehicle resulting from the disre‐

gard of the instructions is not coveredby the

Mercedes-Benz Limited Warranty.

The standard equipment and product description

of your vehicle may vary and depends on thefol‐

lowing factors:

RModel

ROrder

RNational version

RAvailability

Mercedes-Benz reservestheright to introduce

changes in thefollowing areas:

RDesign

REquipment

RTechnical features

The equipment in your vehicle may therefore dif‐

fer from that shown in the descriptions and illus‐

trations.

The following documents are integral parts of

thevehicle:

RDigital Operator's Manual

RPrinted Operator's Manual

RMaintenance Booklet

REquipment-dependent Supplements

Keep these documents in thevehicle at all

times. If you sell thevehicle, always pass all of

the documents on to the new owner.

Mercedes-Benz USA, LLC

Mercedes-Benz Canada, Inc.

A Daimler Company

2535843011

Symbols ........................................................ 5

At aglance .................................................... 6

Cockpit ........................................................... 6

Indicator and warning lamps (standard) ........ 10

Indicator and warning lamps (Wide‐

screen Cockpit) ............................................ 12

Overhead control panel ................................ 14

Door control panel and seat adjustment ....... 16

Emergencies and breakdowns ...................... 18

Digital Operator's Manual ......................... 20

Calling up the Digital Operator's Manual ...... 20

General notes............................................. 21

Protecting the environment .......................... 21

Genuine Mercedes-Benz parts ...................... 21

Operator's Manual ........................................22

Service and vehicle operation ......................23

Operating safety ...........................................24

Declaration of conformity for wireless

vehicle components .....................................25

Diagnostics connection ................................ 26

Qualified specialist workshop ....................... 26

Correct use of thevehicle ............................. 27

Problems with your vehicle ........................... 27

Reporting safety defects ...............................27

Limited Warranty .......................................... 28

QR code forrescue card ...............................28

Data storage .................................................28

Copyright ...................................................... 31

Occupant safety......................................... 33

Restraint system ...........................................33

Seat belts ..................................................... 35

Airbags ......................................................... 40

PRE-SAFE®system ....................................... 47

Safely transporting children in thevehi‐

cle ................................................................49

Notes on pets in thevehicle .........................64

Opening and closing .................................. 65

SmartKey ...................................................... 65

Doors ............................................................ 70

Cargo compartment ...................................... 74

Side windows ............................................... 79

Sliding sunroof ............................................. 83

Roller sun blinds ...........................................88

Anti-theft protection .....................................90

Seats and stowing ...................................... 94

Notes on the correct driver's seat posi‐

tion ............................................................... 94

Seats ............................................................ 95

Steering wheel ............................................ 103

Easy entry and exit feature .........................104

Operating the memory function .................. 105

Stowage areas ............................................ 106

Cup holder .................................................. 121

Ashtray and cigarette lighter .......................123

Sockets ....................................................... 124

Wireless charging of the mobile phone

and connection with theexterior antenna .. 127

Installing/removing thefloor mats .............129

Light and visibility ................................... 130

Exterior lighting .......................................... 130

Interior lighting ........................................... 135

Windshield wiper and windshield washer

system ........................................................ 137

Mirrors ........................................................ 140

2Contents

Operating the sun visors ............................. 143

Climate control ........................................ 145

Overview of climate control systems ..........145

Operating the climate control system ......... 146

Driving and parking ................................. 152

Driving ........................................................ 152

DYNAMIC SELECT switch ............................165

Automatic transmission .............................. 167

Function of 4MATIC .................................... 172

Refueling ..................................................... 172

Parking ........................................................ 174

Driving and driving safety systems .............184

Trailer hitch ................................................. 247

Vehicle towing instructions .........................251

Instrument Display and on-board

computer.................................................. 252

Instrument Display overview ...................... 252

Overview of the buttons on thesteering

wheel ..........................................................253

Operating the on-board computer .............. 253

Setting the design ...................................... 255

Setting the area for additional values .........255

Overview of displays on the multifunc‐

tion display .................................................256

Adjusting the instrument lighting ................257

Menus and submenus ................................ 257

Head-up Display ......................................... 263

Voice Control System .............................. 265

Notes on operating safety .......................... 265

Operation ................................................... 266

Using theVoice Control System effec‐

tively ........................................................... 268

Essential voice commands .........................269

MBUX multimedia system ...................... 284

Overview and operation .............................. 284

System settings .......................................... 317

Navigation .................................................. 326

Telephone ...................................................366

Online and Internet functions ..................... 394

Media .......................................................... 401

Radio .......................................................... 408

Sound .........................................................416

Maintenance and care ............................. 420

ASSYST PLUS service interval display ........ 420

Engine compartment .................................. 421

Cleaning and care .......................................428

Breakdown assistance ............................ 437

Emergency ..................................................437

Flat tire ....................................................... 437

Battery (vehicle) ......................................... 443

Towstarting or towing away ....................... 449

Electrical fuses ........................................... 454

Wheels and tires ...................................... 458

Notes on noise or unusual handling char‐

acteristics ...................................................458

Notes on regularly inspecting wheels and

tires ............................................................ 458

Notes on snow chains ................................ 459

Tire pressure .............................................. 460

Loading thevehicle .....................................467

Tire labeling ................................................ 471

Definition of termsfor tires and loading ......476

Changing a wheel .......................................479

Emergency spare wheel .............................. 488

Contents 3

Technical data .......................................... 492

Notes on technical data .............................. 492

Vehicle electronics .....................................492

Vehicle identification plate, VIN and

engine number overview .............................494

Operating fluids .......................................... 496

Vehicle data ................................................ 501

Trailer hitch ................................................ 503

Display messages and warning/indi‐

cator lamps .............................................. 505

Display messages .......................................505

Warning and indicator lamps ...................... 553

Index ......................................................... 568

4Contents

In this Operator's Manual, you will find thefol‐

lowing symbols:

&DANGER Danger due to not observing

thewarning notices

Warning notices draw your attention to haz‐

ards that may endanger your health or life, or

the health or life of others.

#Observe thewarning notices.

+ENVIRONMENTAL NOTE Environmental

damage due to failure to observe envi‐

ronmental notes

Environmental notes include information on

environmentally responsible behavior or envi‐

ronmentally responsible disposal.

#Observe environmental notes.

*NOTE Damage to property due to failure

to observe notes on material damage

Notes on material damage inform you of

risks which may lead to your vehicle being

damaged.

#Observe notes on material damage.

%Useful instructions or further information

that could be helpful to you.

XInstruction

(Qpage) Further information on a topic

Display Information on the multifunction dis‐

play/media display

+Highest menu level, which is to be

selected in the multimedia system

*Corresponding submenus, which are

to be selected in the multimedia sys‐

tem

*Marks a cause

Symbols 5

Left-hand drive vehicles

6At aglance – Cockpit

1Steering wheel gearshift paddles →169

2Combination switch →131

3Instrument Display →252

4DIRECT SELECT lever →167

5Media display →284

6Climate control systems →146

7PASSENGER AIR BAG indicator lamp →45

8Control panel forthe MBUX multimedia sys‐

tem

→284

9Hazard warning lights →132

AGlove box →108

BStowage compartment →108

CControl knob forvolume and switching sound

on/off

→284

DSwitches the MBUX multimedia system

on/off

→284

EActive Parking Assist →234

FESP®→186

GTouchpad →287

HECO start/stop function →164

IManual gearshifting →169

JSets thevehicle level →216

KDYNAMIC SELECT switch →166

LStart/stop button →153

MControl panel forthe MBUX multimedia sys‐

tem (steering wheel)

→253

NAdjusts thesteering wheel electrically →103

Switches thesteering wheel heater on/off →103

OControl panel for:

On-board computer →253

Cruise control →198

Active Distance Assist DISTRONIC →203

PDiagnostics connection →26

QOpens the hood →421

At aglance – Cockpit 7

RElectric parking brake →180 SLight switch →130

8At aglance – Cockpit

Instrument Display (standard)

10 At aglance – Indicator and warning lamps (standard)

1Speedometer →252

2LDistance warning →562

3ÐElectric powersteering malfunction →556

4#! Turn signal lights →131

5Multifunction display →256

6Tachometer →252

7;Check Engine →557

8%This indicator lamp has no function

9Electric parking brake applied (red) →560

FUSA only

!Canada only

ABrakes (red) →560

$USA only

JCanada only

BÿCoolant too hot/cold →557

CCoolant temperature display →252

D!Electric parking brake (yellow) →560

E!ABS malfunction →563

F6Restraint system →555

GüSeat belt not fastened →555

HKHigh beam →131

ILLow beam →130

J8Fuel reserve with fuel filler cap location

indicator

→557

KFuel level indicator

LTParking lamps →130

MRRear fog lamp →131

NhTire pressure monitor →566

OåESP®OFF →563

P÷ESP®→563

At aglance – Indicator and warning lamps (standard) 11

Widescreen Cockpit Instrument Display

12 At aglance – Indicator and warning lamps (Widescreen Cockpit)

1Speedometer →252

2#! Turn signal lights →131

3Multifunction display →256

4RRear fog lamp →131

5KHigh beam →131

LLow beam →130

TParking lamps →130

6Tachometer →252

7ÿCoolant too hot/cold →557

8Coolant temperature display →252

9LDistance warning →562

AüSeat belt not fastened →555

BhTire pressure monitor →566

CÙElectric powersteering malfunction →556

D!Electric parking brake (yellow) →560

EElectric parking brake applied (red) →560

FUSA only

!Canada only

F6Restraint system →555

GBrakes (red) →560

$USA only

JCanada only

H8Fuel reserve with fuel filler cap location

indicator

→557

IFuel level indicator

JäSuspension malfunction →562

K#Electrical malfunction →557

L;Check Engine →557

M%This indicator lamp has no function

N!ABS malfunction →563

OåESP®OFF →563

÷ESP®→563

At aglance – Indicator and warning lamps (Widescreen Cockpit) 13

14 At aglance – Overhead control panel

1Sun visors →143

2pSwitches the left-hand reading lamp

on/off

→135

3|Switches automatic interior lighting con‐

trol on/off

→135

4GSOS button →387

5cSwitches the front interior lighting

on/off

→135

6uSwitches therear interior lighting

on/off

→135

7pSwitches theright-hand reading lamp

on/off

→135

8;me button →387

9Eyeglasses compartment →108

A3Opens/closes the panorama roof with

power tilt/sliding panel

→83

3Opens/closes theroller sunblinds →83

BInside rearview mirror →141

At aglance – Overhead control panel 15

16 At aglance – Door control panel and seat adjustment

1Operates the memory function →105

2Adjusts the seats electrically →97

3Switches the seat heating on/off →101

4Switches the seat ventilation on/off →102

5Operates the outside mirrors →140

6Opens/closes the left side window →79

7Opens/closes theright side window →79

8Opens/closes thetailgate →74

9Opens/closes therear right side window →79

AOpens/closes therear left side window →79

BChild safety lock fortherear side windows →63

COpens the door →70

DLocks/unlocks thevehicle →70

ESets the seat fore-and-aft position →95

FAdjusts the 4-way lumbar support →97

GSeat adjustment using the multimedia system →99

HAdjusts the head restraints →98

IAdjusts the seat height →95

JAdjusts the seat backrest inclination →95

At aglance – Door control panel and seat adjustment 17

18 At aglance – Emergencies and breakdowns

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Mercedes-Benz 2020 GLC-Class SUV Owner's manual

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