AMS Import Procedure for Repair Owner's manual

MACHINERYHEALTHMANAGEMENT

IMPORTCOMPLIANCEPROCEDURE

RMAFORINTERNATIONALCUSTOMERS

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This document’s purpose is to outline Machinery Health Management’s import compliance

procedurewhenissuingRMAstointernationalcustomersincludingCanada,Mexico,andPuerto

Rico.ThisappliestoallRMAsforWarranty,SupportAgreement,orBillableRepairwork.

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It is the responsibility of all Emerson employees to inform our customers as to these import

compliance requiremen

ts. This procedure may be distributed to all customers to aid them in

ourimportcompliancerequirements.

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Additionally,customersmust e‐mailorfaxacopyofthecommercialinvoiceandairwaybillfor

reviewto:[email protected]

orfax865‐218‐1876beforeshippingthe

item to Knoxville. Upon receipt, Trade Compliance will review the customer’s documents to

ensure they meet our import compliance requirements. Once all documents have been

approved,Trade CompliancewillnotifythecustomerthattheitemcanbeshippedtoKnoxville.

FailuretodosocouldresultinseveredelayinimportationintotheU.S.A.

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For all RMA returns, the customer must include the following information on a commercial

invoiceand/orairwaybillwitheachshipment:

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1. RMANumber:TheRMAnumber  must be listed on thecommercialinvoice and

airwaybill.

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2. ItemDescription:Acompleteandaccuratedescription of itemsreturningmust

be included on the commercial invoice, e.g. 2120 Machinery Health Analyzer,

2130 Machinery Health Analyzer, 9210 Machinery Health Transmitter, or 8225

LaserAlignmentSystem.

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3. CountryofOrigin:AftertheRMAhasbeenissued,TradeCompliancewillaidthe

customerintheassignmentofthecountryofori

gin.

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4. U.S. HarmonizedTariff System (USHTS):After the RMAhas been issued, Trade

CompliancewillaidthecustomerintheassignmentoftheproperUSHTScode.

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5. Itemsthatarebeingreturnedforanytype ofrepairs,upgrade,and/orcalibration

must have the sale value on the invoice. The following statement must be

declaredonthecommercialinvoice:“ItemBeingReturnedforRepair”.

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6. Manufacturer’s Affidavit:During the document review process, Trade

Compliance will provide the customer and brokera Manufacturer’s Affidavit to

expediteclearance.

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MACHINERYHEALTHMANAGEMENT

IMPORTCOMPLIANCEPROCEDURE

RMAFORINTERNATIONALCUSTOMERS

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7. Hazardous Shipments:Any chemicals, lithium batteries, paint, or other

hazardous materials shipment by any method, including hand carrying, is

prohibited without the prior written approval of the PlantWeb Compliance

Manager.

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Machinery Health Management will not be responsible for importation  delays, payment of

additional duty, demurrage, or other U.S. Customs‐related or any transportation charges

associatedwithdeviationfromthisprocedure.

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If you have any questions, please contact Habibi Andre’, PlantWeb Compliance Manager, at

[email protected].

MACHINERYHEALTHMANAGEMENT

IMPORTCOMPLIANCEPROCEDURE

RMAFORINTERNATIONALCUSTOMERS

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RevisionHistory

Revision Reason By Date

A InitialRelease HabibiAndre January29,2009

B EmailUpdate ScottFerguson February12,2009

AMS Import Procedure for Repair Owner's manual

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