3com ETHERLINK III User manual

Type
User manual

This manual is also suitable for

i
EtherLink
®
III Parallel Tasking
16-Bit ISA and 32-Bit EISA
Adapter Guide
For 3Com User Group Information
1-800-NET-3Com
or your local 3Com office
Manual Part No. 09-0411-002
Published January 1994. Printed in the U.S.A.
Members of the 3Com EtherLink III family of adapters
ii
3Com Corporation
5400 Bayfront Plaza
Santa Clara
California, USA
95052-8145
© 3Com Corporation, 1992, 1993, 1994. All rights reserved. No part of this
documentation may be reproduced in any form or by any means or used to
make any derivative work (such as translation, transformation, or adaptation)
without permission from 3Com Corporation. 3Com reserves the right to revise
this documentation or the product and/or program described herein without
providing notification of such revision.
This documentation is provided without warranty of any kind, either implied or
expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
If you are a United States government agency, then this documentation and the
software described herein are provided to you subject to the following restricted
rights:
For units of the Department of Defense:
Restricted Rights Legend: Use, duplication, or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c) (1)
(ii) of the Rights in Technical Data and Computer Software Clause at 48
C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa
Clara, California 95052-8145.
For civilian agencies:
Restricted Rights Legend: Use, reproduction, or disclosure is subject to
restrictions set forth in subparagraph (a) through (d) of the Commercial
Computer Software – Restricted Rights clause at 48 C.F.R. 52.227-19 and
the limitations set forth in 3Com’s standard commercial agreement for the
Software. Unpublished rights reserved under the copyright laws of the
United States.
The software described in this documentation is furnished under a license
agreement which is located on the adapter software distribution diskette in a
root directory file named LICENSE.TXT.
3Com, EtherLink, EtherLink II, EtherLink Plus, 3+Open, and EtherDisk are
registered trademarks of 3Com Corporation. Parallel Tasking and AutoLink are
trademarks of 3Com Corporation. CardBoard, 3ComFacts, CardFacts, NetFacts,
and Ask3Com are service marks of 3Com Corporation.
IBM, Personal System/2, Personal Computer AT, Micro Channel, and OS/2 are
trademarks of International Business Machines Corporation. Novell and
NetWare are trademarks of Novell, Inc. Compaq is a trademark of Compaq
Computer Corporation. Microsoft and Windows are trademarks of Microsoft
Corporation. DEC is a trademark of Digital Equipment Corporation. Intel is a
trademark of Intel Corporation. Xerox is a trademark of Xerox Corporation. UL
is a trademark of Underwriters Laboratories Inc. CompuServe is a service mark
of CompuServe, Inc. Computer Library and Support On Site are trademarks of
Ziff Communications Company. Anixter is a trademark of Anixter Bros., Inc.
Other brand and product names may be registered trademarks or trademarks of
their respective holders.
Technical illustrations by Tim Buckreus. Production by Becky Whitmer.
Edited by Nancy Kurahashi.
iii
LIMITED WARRANTY
HARDWARE: 3Com warrants its hardware products to be free from defects in
workmanship and materials, under normal use and service, for the following
lengths of time from the date of purchase from 3Com or its Authorized Reseller:
Bridge, gateway, and other internetworking products One year
Server products One year
Station products One year
Network adapters Lifetime
LinkBuilder™ 10BT and 10BTi hubs Three years
Other transmission products One year
Spare parts and spares kits 90 days
Instrumentation 90 days
If a product does not operate as warranted during the applicable warranty period,
3Com shall, at its expense, correct any such defect by repairing the defective
product or part or, at its option, by delivering to Customer an equivalent product
or part to replace the defective item. All products that are replaced will become
the property of 3Com. Replacement products may be new or reconditioned.
Any replaced or repaired product or part has a ninety (90) day warranty or the
remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any
products returned to 3Com pursuant to any warranty.
SOFTWARE: 3Com warrants that the software programs licensed from it will
perform in substantial conformance to the program specifications therefor for a
period of ninety (90) days from the date of purchase from 3Com or its
Authorized Reseller. 3Com warrants the magnetic media containing software
against failure during the warranty period. No updates are provided. 3Com’s
sole obligation hereunder shall be (at 3Com’s discretion) to refund the purchase
price paid by Customer for any defective software products, or to replace any
defective media with software which substantially conforms to 3Com’s
applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference
materials. 3Com makes no warranty that its software products will work in
combination with any hardware or applications software products provided by
third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected. For any
third party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a “bug”
or defect in the third party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for
hardware products may be obtained by delivering the defective product,
accompanied by a copy of the dated proof of purchase, to 3Com’s Corporate
Service Center or to an Authorized 3Com Service Center during the applicable
warranty period. Standard warranty service for software products may be
iv
obtained by telephoning 3Com’s Corporate Service Center or an Authorized
3Com Service Center, within the warranty period. Products returned to
3Com’s Corporate Service Center must be pre-authorized by 3Com with a
Return Material Authorization (RMA) number marked on the outside of the
package, and sent prepaid, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at
3Com’s expense, not later than thirty (30) days after receipt by 3Com.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY
SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS
TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED
DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE,
LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) SHALL 3COM BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE,
LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION
OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion of implied warranties or the limitation
of incidental or consequential damages for consumer products, so the above
limitations and exclusions may not apply to you. This warranty gives you
specific legal rights which may vary from state to state.
v
FCC Class B Certification
3Com Corporation
Model Nos: 3C509, 3C509-TP, 3C579, 3C579-TP, 3C509-COMBO
FCC ID: DF67CC3C509
FCC ID: DF67CC3C509-TP
FCC ID: DF67CC3C579
FCC ID: DF67CC3C579-TP
FCC ID: DF67CC3C509-COMBO
Made in the U.S.A.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, and
the Canadian Department of Communications Equipment Standards entitled,
“Digital Apparatus,” ICES-003. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one
which the receiver is connected to.
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet prepared by the Federal
Communications Commission helpful:
The Interference Handbook
This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402. Stock No. 004-000-00345-4.
NOTE: In order to maintain compliance with the limits of a Class B digital
device, 3Com requires that you use quality interface cables when connecting to
this device. Changes or modifications not expressly approved by 3Com could
void the user’s authority to operate this equipment. Refer to the manual for
specifications on cabling types.
vi
VDE Class B Compliance
Hiermit wird bescheinigt, dass die 3C509, 3C509-TP, 3C579, 3C579-TP,
3C509-COMBO in Übereinstimmung mit den Bestimmungen der
Vfg 1046/1984 funk-entstört sind.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gërates
angezeigt und die Berechtigung zur Überprüfung der Serie auf Einhaltung der
Bestimmungen eingeräumt.
We hereby certify that the 3C509, 3C509-TP, 3C579, 3C579-TP, and
3C509-COMBO comply with the RFI Suppression Requirements of
Vfg 1046/1984. The German Postal Service was notified that the equipment
is being marketed. The German Postal Service has the right to re-test the
equipment and to verify that it complies.
3Com Corporation
5400 Bayfront Plaza
Santa Clara, California, U.S.A.
95052-8145
vii
Contents
Introduction
Follow the Road Map
An ISA Adapter in an ISA Computer 2
An EISA Adapter in an EISA Computer 3
An ISA Adapter in an EISA Computer 4
Chapter 1 Installing the Adapter
Inspecting the Adapter 1-2
Installing the Boot PROM 1-5
Inserting the EtherLink III Adapter 1-5
Chapter 2 Configuring the ISA Adapter
Auto Installing a Single ISA Adapter for an ISA
Computer and a NetWare NOS 2-3
Configuring a Single ISA Adapter for an ISA
Computer and a Non-NetWare NOS 2-6
Configuring Multiple ISA Adapters for an ISA
Computer 2-7
Configuring the First Adapter 2-8
Configuring the Remaining Adapter(s) 2-11
Changing Software Option Settings 2-11
Chapter 3 Configuring the EISA Adapter
Configuring the EISA Computer to Accept an EISA
Adapter 3-2
Changing Software Option Settings 3-4
Network Driver Optimization 3-5
Maximum Modem Speed 3-5
Auto Installing the EISA Adapter for a NetWare NOS 3-6
viii
Chapter 4 Configuring the ISA Adapter for an
EISA Computer
Configuring the ISA Adapter for an EISA Computer 4-1
Reconfiguring the ISA Adapter for an ISA Computer 4-6
Chapter 5 Connecting to the Network
Types of Connectors 5-1
Connecting to the On-board Transceiver 5-2
Connecting to Thin Ethernet Cable 5-2
Connecting to Twisted-pair Cable 5-4
Connecting to the External Transceiver 5-5
Chapter 6 Installing the Network Drivers
Installing Drivers from the EtherDisk Diskette 6-2
NetWare 4.x Server Drivers 6-5
Using Multiple Adapters in a Computer 6-6
If You Are Running 3+Open or LAN Manager 6-6
If You Are Running NetWare 6-6
Chapter 7 Performing Troubleshooting and
Diagnostic Tests
Diagnostic Tests 7-1
Starting the Diagnostic Program 7-2
Adapter Test Setup 7-6
Group 1 Tests 7-6
Getting Help If a Test Fails 7-7
Changing the Test Setup 7-10
Group 2 and Group 3 Test Setup 7-12
Group 2 Test 7-12
Connecting a Loopback Plug 7-12
Group 3 Test 7-14
Setting Up an Echo Server 7-14
Running the Group 3 Test 7-16
Miscellaneous Checks 7-16
Link Beat LED 7-16
Software Checks 7-18
Technical Support Sources 7-18
ix
Appendix A Using the Configuration and
Diagnostic Program
Using the Menus A-2
Using the Keyboard A-2
Using the Speed Keys A-3
Using the Mouse A-3
Choosing a Menu Item A-4
Using the File Options A-5
Getting Help A-5
Exiting the Program A-6
Using the Command Line A-6
Command Line Keywords A-8
Appendix B Specifications
Adapter Card Specifications B-1
RJ-45 Connector Pin Assignments B-4
AUI Connector Pin Assignments B-4
Appendix C Error Messages
Appendix D Technical Support
On-line Product Support D-1
CardBoard Bulletin Board Service D-1
3ComFacts Automated Fax Service D-2
Ask3Com On-line Service D-3
3Com Documentation on CD-ROM D-4
Support from Your Network Supplier D-4
U.S. and Canada D-4
Outside the U.S. and Canada D-5
Returning Products for Repair D-6
Index
xi
Figures
1-1. Adapter Types 1-4
1-2. Removing the Cover 1-6
1-3. Removing the Backplate 1-7
1-4. Inserting the Adapter 1-8
2-1. Auto Installation Screen 2-5
2-2. Main Menu 2-5
2-3. Main Window with Multiple Adapters 2-8
2-4. Main Window with First Adapter Selected 2-9
2-5. Configuration Dialog Box 2-10
3-1. Auto Installation Screen 3-7
3-2. Main Menu 3-8
4-1. Auto Installation Screen 4-3
4-2. Main Menu 4-3
4-3. Main Window with Adapter Selected 4-4
4-4. Configuration Dialog Box 4-5
5-1. Adapter Backplates 5-2
5-2. Connecting Thin Ethernet Cable 5-3
5-3. Connecting Twisted-pair Cable 5-5
5-4. Slide Latch 5-6
5-5. Connecting the AUI Cable 5-7
5-6. Example of Attaching the External Transceiver 5-8
6-1. Auto Installation Screen 6-3
6-2. Main Menu 6-4
xii
7-1. Auto Installation Screen 7-3
7-2. Main Menu 7-3
7-3. Main Window with First Adapter Selected 7-5
7-4. Run Tests Dialog Box 7-5
7-5. Test Setup Dialog Box 7-10
7-6. Assembling a Loopback Plug 7-13
7-7. Link Beat LED 7-17
A-1. The Menu Hierarchy A-1
A-2. Sample Dialog Box A-6
B-1. RJ-45 Connector Pin Assignments B-4
xiii
Tables
1-1. Adapter Backplate Types 1-3
2-1. Option Settings 2-12
3-1. EISA Option Settings 3-4
A-1. Definition of Keys A-2
A-2. Definition of Menu Items A-4
A-3. Command Line Keywords A-8
B-1. AUI Connector Pin Assignments B-4
Lifetime 
Warranty
®
3Com's EtherLink
®
,
TokenLink
®
III 16/4,
and FDDILink
adapters
have a Lifetime Warranty.
To ensure the very best 3Com service
and support, take the time to complete
the product registration card.
Any defective 3Com adapter will be
repaired or replaced, at 3Com's option,
for as long as the adapter resides in its
original IBM
®
Personal Computer,
Personal System/2
®
, or compatible
computer (driver software is covered
by the standard 90-day limited
software warranty).
Customers in the countries shown below should send the
completed registration card to the appropriate address.
Customers in other non-U.S. locations should send the
registration card to the U.S. address on the front of the card.
Asia
3Com Asia Ltd., Marketing Department
Room 1009, 10th Floor Asia Pacific
Finance Tower, Citibank Plaza
3 Garden Road, Central
Hong Kong
Australia, New Zealand
3Com Australia, Marketing Department
99 Walker Street
Level 7
North Sydney
New South Wales 2060
Australia
France, Israel
3Com France, Marketing Department
ZA de Courtaboeuf
25, Ave de la Baltique
B.P. 609
91945 Les Ulis Cedex
France
Italy, Greece, Spain, Portugal, Malta
3Com Mediterraneo Srl, Marketing Department
Via Michelangelo Buonarroti, 1
20093 Cologno Monzese MI
Italy
Japan
3Com Japan, Marketing Department
KDD Otemachi Bldg. 21F
1-8-1, Otemachi
Chiyoda-ku, Tokyo 100
Japan
United Kingdom, Eire
3Com UK Ltd., Marketing Department
Pacific House
Third Avenue
Globe Park Marlow-on-Thames
Buckinghamshire, SL7 1YL
England
Sweden, Finland, Norway, Denmark
3Com Nordic AB, Marketing Department
Torshamsgatan 39
Box 1110
164 22 KISTA
Sweden
Germany, Austria, Switzerland
3Com GmbH, Marketing Department
Gustav-Heinemann-Ring 123
D-81739 Muenchen
Munich
West Germany
Belgium, Netherlands, Luxembourg
3Com Benelux B.V., Marketing Department
Nevelgaarde 8-9
3436 ZZ Nieuwegein
The Netherlands
xv
Introduction
The 3Com
®
EtherLink
®
III Parallel Tasking
adapters are a
family of third-generation Ethernet adapters. These adapters
include 16-bit Industry Standard Architecture (ISA) and
32-bit Extended Industry Standard Architecture (EISA)
adapters for both coax and 10BASE-T connections. This
manual contains installation, configuration, and diagnostic
information about the following adapters:
16-bit ISA adapters
3C509 coax
3C509-TP 10BASE-T
3C509-COMBO with both 10BASE-T and coax
32-bit EISA adapters
3C579 EISA coax
3C579-TP EISA 10BASE-T
The five adapters are functionally identical; they differ only
in the layout of the components on each board, the bus
connectors, and the backplates. The name EtherLink III
adapter is used in this manual to refer to all five adapters
unless otherwise specified.
EtherLink III adapters connect your IBM
®
personal
computer or compatible to an Ethernet network wired
with IEEE 802 standard 10BASE-2 or 10BASE-5 coaxial
cable, or 10BASE-T twisted-pair cable.
xvi
EtherLink III ISA and EISA adapters can be installed in
the following computers:
IBM Personal Computer AT
®
(ISA only)
IBM Personal System/2
®
computers containing ISA
or EISA buses
Any compatible UL
®
-listed personal computer that
includes instructions for the installation of hardware
and software options inside the main system unit.
Models 3C509, 3C509-TP, and 3C509-COMBO are 16-bit
adapters that can be installed in either ISA or EISA
computers. Models 3C579 and 3C579-TP are 32-bit EISA
adapters that only fit in EISA computers.
NOTE: The 3C509-TP and 3C579-TP adapters support
the 10BASE-T specifications. The 3C509 and 3C579
adapters support coaxial cable specifications. The
3C509-COMBO adapter supports both specifications.
Follow the Road Map 1
Follow the Road Map
“Follow the Road Map” shows you which chapters to
read for the successful installation and configuration of
your EtherLink III adapter. It is especially useful if you:
Are installing a single EtherLink III adapter in the
computer in which it will operate
Want to automatically configure the adapter
Your installation will consist of one of the following
situations:
An ISA adapter in an ISA computer
An EISA adapter in EISA computer
An ISA adapter in an EISA computer
If you are unsure of the type of adapter that you have,
refer to Figure 1-1 and Table 1-1.
The chapters that you need to read for each of these
installations are shown on the following pages.
NOTE: Remember to fill out the Product Registration
Card at the back of this manual and return it to 3Com or
call 1-800-NET-3Com for immediate registration.
Follow the Road Map
2
An ISA Adapter in an ISA Computer
EtherLink III ISA adapters are the 3C509, 3C509-TP,
and 3C509-COMBO.
Chapter 1. Installing the Adapter
Chapter 2. Configuring the ISA Adapter
Chapter 5. Connecting to the Network
Chapter 6. Installing the Network Drivers
Follow the Road Map 3
An EISA Adapter in an EISA Computer
EtherLink III EISA adapters are the 3C579 and
3C579-TP.
Chapter 1. Installing the Adapter
Chapter 3. Configuring the EISA Adapter
Chapter 5. Connecting to the Network
Chapter 6. Installing the Network Drivers
EISA
utility and
configuration
Follow the Road Map
4
An ISA Adapter in an EISA Computer
EtherLink III ISA adapters are the 3C509, 3C509-TP,
and 3C509-COMBO.
EISA
utility and
configuration
Chapter 1. Installing the Adapter
Chapter 4. Configuring the ISA Adapter
for an EISA Computer
Chapter 5. Connecting to the Network
Chapter 6. Installing the Network Drivers
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