3com EtherLink 3C509B User manual

i

EtherLink

®

III Parallel Tasking

™

16-Bit ISA and 32-Bit EISA

Adapter Guide

For 3Com User Group Information

1-800-NET-3Com

or your local 3Com office

Manual Part No. 09-0411-002

Published January 1994. Printed in the U.S.A.

Members of the 3Com EtherLink III family of adapters

ii

3Com Corporation

5400 Bayfront Plaza

Santa Clara

California, USA

95052-8145

documentation may be reproduced in any form or by any means or used to

make any derivative work (such as translation, transformation, or adaptation)

without permission from 3Com Corporation. 3Com reserves the right to revise

this documentation or the product and/or program described herein without

providing notification of such revision.

This documentation is provided without warranty of any kind, either implied or

expressed, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose.

If you are a United States government agency, then this documentation and the

software described herein are provided to you subject to the following restricted

rights:

For units of the Department of Defense:

Restricted Rights Legend: Use, duplication, or disclosure by the

Government is subject to restrictions as set forth in subparagraph (c) (1)

(ii) of the Rights in Technical Data and Computer Software Clause at 48

C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa

Clara, California 95052-8145.

For civilian agencies:

Restricted Rights Legend: Use, reproduction, or disclosure is subject to

restrictions set forth in subparagraph (a) through (d) of the Commercial

Computer Software – Restricted Rights clause at 48 C.F.R. 52.227-19 and

the limitations set forth in 3Com’s standard commercial agreement for the

Software. Unpublished rights reserved under the copyright laws of the

United States.

The software described in this documentation is furnished under a license

agreement which is located on the adapter software distribution diskette in a

root directory file named LICENSE.TXT.

3Com, EtherLink, EtherLink II, EtherLink Plus, 3+Open, and EtherDisk are

registered trademarks of 3Com Corporation. Parallel Tasking and AutoLink are

trademarks of 3Com Corporation. CardBoard, 3ComFacts, CardFacts, NetFacts,

and Ask3Com are service marks of 3Com Corporation.

IBM, Personal System/2, Personal Computer AT, Micro Channel, and OS/2 are

trademarks of International Business Machines Corporation. Novell and

NetWare are trademarks of Novell, Inc. Compaq is a trademark of Compaq

Computer Corporation. Microsoft and Windows are trademarks of Microsoft

Corporation. DEC is a trademark of Digital Equipment Corporation. Intel is a

trademark of Intel Corporation. Xerox is a trademark of Xerox Corporation. UL

is a trademark of Underwriters Laboratories Inc. CompuServe is a service mark

of CompuServe, Inc. Computer Library and Support On Site are trademarks of

Ziff Communications Company. Anixter is a trademark of Anixter Bros., Inc.

Other brand and product names may be registered trademarks or trademarks of

their respective holders.

Technical illustrations by Tim Buckreus. Production by Becky Whitmer.

Edited by Nancy Kurahashi.

iii

LIMITED WARRANTY

HARDWARE: 3Com warrants its hardware products to be free from defects in

workmanship and materials, under normal use and service, for the following

lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Bridge, gateway, and other internetworking products One year

Server products One year

Station products One year

Network adapters Lifetime

LinkBuilder™ 10BT and 10BTi hubs Three years

Other transmission products One year

Spare parts and spares kits 90 days

Instrumentation 90 days

If a product does not operate as warranted during the applicable warranty period,

3Com shall, at its expense, correct any such defect by repairing the defective

product or part or, at its option, by delivering to Customer an equivalent product

or part to replace the defective item. All products that are replaced will become

the property of 3Com. Replacement products may be new or reconditioned.

Any replaced or repaired product or part has a ninety (90) day warranty or the

remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or

memory data of Customer contained in, stored on, or integrated with any

products returned to 3Com pursuant to any warranty.

SOFTWARE: 3Com warrants that the software programs licensed from it will

perform in substantial conformance to the program specifications therefor for a

period of ninety (90) days from the date of purchase from 3Com or its

Authorized Reseller. 3Com warrants the magnetic media containing software

against failure during the warranty period. No updates are provided. 3Com’s

sole obligation hereunder shall be (at 3Com’s discretion) to refund the purchase

price paid by Customer for any defective software products, or to replace any

defective media with software which substantially conforms to 3Com’s

applicable published specifications. Customer assumes responsibility for the

selection of the appropriate applications program and associated reference

materials. 3Com makes no warranty that its software products will work in

combination with any hardware or applications software products provided by

third parties, that the operation of the software products will be uninterrupted or

error free, or that all defects in the software products will be corrected. For any

third party products listed in the 3Com software product documentation or

specifications as being compatible, 3Com will make reasonable efforts to

provide compatibility, except where the non-compatibility is caused by a “bug”

or defect in the third party’s product.

STANDARD WARRANTY SERVICE: Standard warranty service for

hardware products may be obtained by delivering the defective product,

accompanied by a copy of the dated proof of purchase, to 3Com’s Corporate

Service Center or to an Authorized 3Com Service Center during the applicable

warranty period. Standard warranty service for software products may be

iv

obtained by telephoning 3Com’s Corporate Service Center or an Authorized

3Com Service Center, within the warranty period. Products returned to

3Com’s Corporate Service Center must be pre-authorized by 3Com with a

Return Material Authorization (RMA) number marked on the outside of the

package, and sent prepaid, insured, and packaged appropriately for safe

shipment. The repaired or replaced item will be shipped to Customer, at

3Com’s expense, not later than thirty (30) days after receipt by 3Com.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT

OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY

SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE

PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES

AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER

WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY

OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR

AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER

LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,

MAINTENANCE OR USE OF ITS PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS

TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED

DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY

CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,

IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED

ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE

RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE,

LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE) SHALL 3COM BE

LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,

OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE,

LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF

OR IN CONNECTION WITH THE SALE, INSTALLATION,

MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION

OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the exclusion of implied warranties or the limitation

of incidental or consequential damages for consumer products, so the above

limitations and exclusions may not apply to you. This warranty gives you

specific legal rights which may vary from state to state.

v

FCC Class B Certification

3Com Corporation

Model Nos: 3C509, 3C509-TP, 3C579, 3C579-TP, 3C509-COMBO

FCC ID: DF67CC3C509

FCC ID: DF67CC3C509-TP

FCC ID: DF67CC3C579

FCC ID: DF67CC3C579-TP

FCC ID: DF67CC3C509-COMBO

Made in the U.S.A.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference

that may cause undesired operation.

WARNING: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, and

the Canadian Department of Communications Equipment Standards entitled,

“Digital Apparatus,” ICES-003. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try

to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from the one

which the receiver is connected to.

■ Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet prepared by the Federal

Communications Commission helpful:

The Interference Handbook

This booklet is available from the U.S. Government Printing Office,

Washington, D.C. 20402. Stock No. 004-000-00345-4.

NOTE: In order to maintain compliance with the limits of a Class B digital

device, 3Com requires that you use quality interface cables when connecting to

this device. Changes or modifications not expressly approved by 3Com could

void the user’s authority to operate this equipment. Refer to the manual for

specifications on cabling types.

vi

VDE Class B Compliance

Hiermit wird bescheinigt, dass die 3C509, 3C509-TP, 3C579, 3C579-TP,

3C509-COMBO in Übereinstimmung mit den Bestimmungen der

Vfg 1046/1984 funk-entstört sind.

Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gërates

angezeigt und die Berechtigung zur Überprüfung der Serie auf Einhaltung der

Bestimmungen eingeräumt.

We hereby certify that the 3C509, 3C509-TP, 3C579, 3C579-TP, and

3C509-COMBO comply with the RFI Suppression Requirements of

Vfg 1046/1984. The German Postal Service was notified that the equipment

is being marketed. The German Postal Service has the right to re-test the

equipment and to verify that it complies.

3Com Corporation

5400 Bayfront Plaza

Santa Clara, California, U.S.A.

95052-8145

vii

Contents

Introduction

Follow the Road Map

An ISA Adapter in an ISA Computer 2

An EISA Adapter in an EISA Computer 3

An ISA Adapter in an EISA Computer 4

Chapter 1 Installing the Adapter

Inspecting the Adapter 1-2

Installing the Boot PROM 1-5

Inserting the EtherLink III Adapter 1-5

Chapter 2 Configuring the ISA Adapter

Auto Installing a Single ISA Adapter for an ISA

Computer and a NetWare NOS 2-3

Configuring a Single ISA Adapter for an ISA

Computer and a Non-NetWare NOS 2-6

Configuring Multiple ISA Adapters for an ISA

Computer 2-7

Configuring the First Adapter 2-8

Configuring the Remaining Adapter(s) 2-11

Changing Software Option Settings 2-11

Chapter 3 Configuring the EISA Adapter

Configuring the EISA Computer to Accept an EISA

Adapter 3-2

Changing Software Option Settings 3-4

Network Driver Optimization 3-5

Maximum Modem Speed 3-5

Auto Installing the EISA Adapter for a NetWare NOS 3-6

viii

Chapter 4 Configuring the ISA Adapter for an

EISA Computer

Configuring the ISA Adapter for an EISA Computer 4-1

Reconfiguring the ISA Adapter for an ISA Computer 4-6

Chapter 5 Connecting to the Network

Types of Connectors 5-1

Connecting to the On-board Transceiver 5-2

Connecting to Thin Ethernet Cable 5-2

Connecting to Twisted-pair Cable 5-4

Connecting to the External Transceiver 5-5

Chapter 6 Installing the Network Drivers

Installing Drivers from the EtherDisk Diskette 6-2

NetWare 4.x Server Drivers 6-5

Using Multiple Adapters in a Computer 6-6

If You Are Running 3+Open or LAN Manager 6-6

If You Are Running NetWare 6-6

Chapter 7 Performing Troubleshooting and

Diagnostic Tests

Diagnostic Tests 7-1

Starting the Diagnostic Program 7-2

Adapter Test Setup 7-6

Group 1 Tests 7-6

Getting Help If a Test Fails 7-7

Changing the Test Setup 7-10

Group 2 and Group 3 Test Setup 7-12

Group 2 Test 7-12

Connecting a Loopback Plug 7-12

Group 3 Test 7-14

Setting Up an Echo Server 7-14

Running the Group 3 Test 7-16

Miscellaneous Checks 7-16

Link Beat LED 7-16

Software Checks 7-18

Technical Support Sources 7-18

ix

Appendix A Using the Configuration and

Diagnostic Program

Using the Menus A-2

Using the Keyboard A-2

Using the Speed Keys A-3

Using the Mouse A-3

Choosing a Menu Item A-4

Using the File Options A-5

Getting Help A-5

Exiting the Program A-6

Using the Command Line A-6

Command Line Keywords A-8

Appendix B Specifications

Adapter Card Specifications B-1

RJ-45 Connector Pin Assignments B-4

AUI Connector Pin Assignments B-4

Appendix C Error Messages

Appendix D Technical Support

On-line Product Support D-1

CardBoard Bulletin Board Service D-1

3ComFacts Automated Fax Service D-2

Ask3Com On-line Service D-3

3Com Documentation on CD-ROM D-4

Support from Your Network Supplier D-4

U.S. and Canada D-4

Outside the U.S. and Canada D-5

Returning Products for Repair D-6

Index

xi

Figures

1-1. Adapter Types 1-4

1-2. Removing the Cover 1-6

1-3. Removing the Backplate 1-7

1-4. Inserting the Adapter 1-8

2-1. Auto Installation Screen 2-5

2-2. Main Menu 2-5

2-3. Main Window with Multiple Adapters 2-8

2-4. Main Window with First Adapter Selected 2-9

2-5. Configuration Dialog Box 2-10

3-1. Auto Installation Screen 3-7

3-2. Main Menu 3-8

4-1. Auto Installation Screen 4-3

4-2. Main Menu 4-3

4-3. Main Window with Adapter Selected 4-4

4-4. Configuration Dialog Box 4-5

5-1. Adapter Backplates 5-2

5-2. Connecting Thin Ethernet Cable 5-3

5-3. Connecting Twisted-pair Cable 5-5

5-4. Slide Latch 5-6

5-5. Connecting the AUI Cable 5-7

5-6. Example of Attaching the External Transceiver 5-8

6-1. Auto Installation Screen 6-3

6-2. Main Menu 6-4

xii

7-1. Auto Installation Screen 7-3

7-2. Main Menu 7-3

7-3. Main Window with First Adapter Selected 7-5

7-4. Run Tests Dialog Box 7-5

7-5. Test Setup Dialog Box 7-10

7-6. Assembling a Loopback Plug 7-13

7-7. Link Beat LED 7-17

A-1. The Menu Hierarchy A-1

A-2. Sample Dialog Box A-6

B-1. RJ-45 Connector Pin Assignments B-4

xiii

Tables

1-1. Adapter Backplate Types 1-3

2-1. Option Settings 2-12

3-1. EISA Option Settings 3-4

A-1. Definition of Keys A-2

A-2. Definition of Menu Items A-4

A-3. Command Line Keywords A-8

B-1. AUI Connector Pin Assignments B-4

Lifetime 

Warranty

®

3Com's EtherLink

®

,

TokenLink

®

III 16/4,

and FDDILink

™

adapters

have a Lifetime Warranty.

To ensure the very best 3Com service

and support, take the time to complete

the product registration card.

Any defective 3Com adapter will be

repaired or replaced, at 3Com's option,

for as long as the adapter resides in its

original IBM

®

Personal Computer,

Personal System/2

®

, or compatible

computer (driver software is covered

by the standard 90-day limited

software warranty).

Customers in the countries shown below should send the

completed registration card to the appropriate address.

Customers in other non-U.S. locations should send the

registration card to the U.S. address on the front of the card.

■

Asia

3Com Asia Ltd., Marketing Department

Room 1009, 10th Floor Asia Pacific

Finance Tower, Citibank Plaza

3 Garden Road, Central

Hong Kong

■

Australia, New Zealand

3Com Australia, Marketing Department

99 Walker Street

Level 7

North Sydney

New South Wales 2060

Australia

■

France, Israel

3Com France, Marketing Department

ZA de Courtaboeuf

25, Ave de la Baltique

B.P. 609

91945 Les Ulis Cedex

France

■

Italy, Greece, Spain, Portugal, Malta

3Com Mediterraneo Srl, Marketing Department

Via Michelangelo Buonarroti, 1

20093 Cologno Monzese MI

Italy

■

Japan

3Com Japan, Marketing Department

KDD Otemachi Bldg. 21F

1-8-1, Otemachi

Chiyoda-ku, Tokyo 100

Japan

■

United Kingdom, Eire

3Com UK Ltd., Marketing Department

Pacific House

Third Avenue

Globe Park Marlow-on-Thames

Buckinghamshire, SL7 1YL

England

■

Sweden, Finland, Norway, Denmark

3Com Nordic AB, Marketing Department

Torshamsgatan 39

Box 1110

164 22 KISTA

Sweden

■

Germany, Austria, Switzerland

3Com GmbH, Marketing Department

Gustav-Heinemann-Ring 123

D-81739 Muenchen

Munich

West Germany

■

Belgium, Netherlands, Luxembourg

3Com Benelux B.V., Marketing Department

Nevelgaarde 8-9

3436 ZZ Nieuwegein

The Netherlands

xv

Introduction

The 3Com

®

EtherLink

®

III Parallel Tasking

™

adapters are a

family of third-generation Ethernet adapters. These adapters

include 16-bit Industry Standard Architecture (ISA) and

32-bit Extended Industry Standard Architecture (EISA)

adapters for both coax and 10BASE-T connections. This

manual contains installation, configuration, and diagnostic

information about the following adapters:

■ 16-bit ISA adapters

– 3C509 coax

– 3C509-TP 10BASE-T

– 3C509-COMBO with both 10BASE-T and coax

■ 32-bit EISA adapters

– 3C579 EISA coax

– 3C579-TP EISA 10BASE-T

The five adapters are functionally identical; they differ only

in the layout of the components on each board, the bus

connectors, and the backplates. The name EtherLink III

adapter is used in this manual to refer to all five adapters

unless otherwise specified.

EtherLink III adapters connect your IBM

®

personal

computer or compatible to an Ethernet network wired

with IEEE 802 standard 10BASE-2 or 10BASE-5 coaxial

cable, or 10BASE-T twisted-pair cable.

xvi

EtherLink III ISA and EISA adapters can be installed in

the following computers:

■ IBM Personal Computer AT

®

(ISA only)

■ IBM Personal System/2

®

computers containing ISA

or EISA buses

■ Any compatible UL

®

-listed personal computer that

includes instructions for the installation of hardware

and software options inside the main system unit.

Models 3C509, 3C509-TP, and 3C509-COMBO are 16-bit

adapters that can be installed in either ISA or EISA

computers. Models 3C579 and 3C579-TP are 32-bit EISA

adapters that only fit in EISA computers.

NOTE: The 3C509-TP and 3C579-TP adapters support

the 10BASE-T specifications. The 3C509 and 3C579

adapters support coaxial cable specifications. The

3C509-COMBO adapter supports both specifications.

Follow the Road Map 1

Follow the Road Map

“Follow the Road Map” shows you which chapters to

read for the successful installation and configuration of

your EtherLink III adapter. It is especially useful if you:

■ Are installing a single EtherLink III adapter in the

computer in which it will operate

■ Want to automatically configure the adapter

Your installation will consist of one of the following

situations:

■ An ISA adapter in an ISA computer

■ An EISA adapter in EISA computer

■ An ISA adapter in an EISA computer

If you are unsure of the type of adapter that you have,

refer to Figure 1-1 and Table 1-1.

The chapters that you need to read for each of these

installations are shown on the following pages.

NOTE: Remember to fill out the Product Registration

Card at the back of this manual and return it to 3Com or

call 1-800-NET-3Com for immediate registration.

Follow the Road Map

2

An ISA Adapter in an ISA Computer

EtherLink III ISA adapters are the 3C509, 3C509-TP,

and 3C509-COMBO.

Chapter 1. Installing the Adapter

Chapter 2. Configuring the ISA Adapter

Chapter 5. Connecting to the Network

Chapter 6. Installing the Network Drivers

Follow the Road Map 3

An EISA Adapter in an EISA Computer

EtherLink III EISA adapters are the 3C579 and

3C579-TP.

Chapter 1. Installing the Adapter

Chapter 3. Configuring the EISA Adapter

Chapter 5. Connecting to the Network

Chapter 6. Installing the Network Drivers

EISA

utility and

configuration

Follow the Road Map

4

An ISA Adapter in an EISA Computer

EtherLink III ISA adapters are the 3C509, 3C509-TP,

and 3C509-COMBO.

EISA

utility and

configuration

Chapter 1. Installing the Adapter

Chapter 4. Configuring the ISA Adapter

for an EISA Computer

Chapter 5. Connecting to the Network

Chapter 6. Installing the Network Drivers

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