Polycom, Inc. 3
Contents
Conventions Used in Polycom Guides ................................................................................... 5
Information Elements ............................................................................................................................... 5
Typographic Conventions ........................................................................................................................ 5
Get Started ............................................................................................................................... 7
UC Software Lync-Qualified Phones ....................................................................................................... 7
UC Software Device Compatibility ........................................................................................................... 7
Available Phone Features ........................................................................................................................ 8
Before You Begin ................................................................................................................................... 13
Feature Licenses .............................................................................................................................................. 13
Provisioning Multiple Devices ........................................................................................................................... 14
UC Software File Formats ................................................................................................................................ 14
Frequently Asked Questions .................................................................................................................. 14
Get Help ................................................................................................................................................. 15
The Polycom Community .................................................................................................................................. 15
Deploy Polycom Phones with Microsoft Lync Server or Skype for Business Server ........16
Task 1: Set Up the Network ................................................................................................................... 16
Task 2: Set Up Polycom UC Software ................................................................................................... 17
Task 3: Provision the Phones ................................................................................................................ 19
Manual Provisioning Methods ........................................................................................................................... 20
Centralized Provisioning Methods .................................................................................................................... 24
Configure Polycom Phones for Lync Server and Skype for Business Server ....................34
Sign In or Out of Lync and Skype for Business ..................................................................................... 34
Login Credentials .............................................................................................................................................. 34
PIN Authentication ............................................................................................................................................ 36
BToE Sign In .................................................................................................................................................... 37
Enable Skype for Business Calendar Integration .................................................................................. 37
Configure Lync and Skype for Business Enhanced Presence .............................................................. 40
Centralized Conference Control Protocol (CCCP) ................................................................................ 43
Lync and Skype for Business Exchange Integration ............................................................................. 44
Update Polycom UC Software ............................................................................................................... 47
Update UC Software Manually ......................................................................................................................... 47
Update UC Software Automatically................................................................................................................... 48
Reset the Phone to Factory Default Settings......................................................................................... 49
Change the Default Password ............................................................................................................... 50
Enable Access to the Web Configuration Utility .................................................................................... 51
Enable Access to the Web Configuration Utility From the Phone’s Menu ......................................................... 51
Enable the Web Configuration Utility Using Configuration Files ....................................................................... 52