Wincor Nixdorf iPOS User manual

BEETLE /iPOS

Entry

Compact POS System

User Manual

Edition April 2010

All brand and pro duct na mes men tio ned in this do cu ment are tra de marks of their re spec -

ti ve owners.

The re pro duc ti on, trans mis si on or use of this do cu ment or its con tents is not per mit ted

wit hout ex press aut ho ri ty. Of fen ders will be li ab le for da ma ges. All rights, in clu ding rights

crea ted by pa tent grant or re gi stra ti on of a uti li ty mo del or de sign, are re ser ved.

De li very sub ject to avai la bi li ty; tech ni cal mo di fi ca tions possible.

Co py right ©Win cor Nix dorf In ter na tio nal GmbH, 2010

Contents

Ma nu fac tu rers Cer ti fi ca ti on................................................1

Tes ted Sa fe ty..............................................................................................1

Note on the la ser ........................................................................................1

FCC-Class A De cla ra ti on............................................................................1

Im por tant no tes...........................................................................................2

In tro duc ti on..........................................................................4

About this ma nu al .......................................................................................4

Care of the BEET LE /iPOS .........................................................................5

Re cy cling the BEET LE /iPOS .....................................................................5

War ran ty .....................................................................................................6

BEET LE /iPOS .....................................................................7

Ad van ta ges at a Glan ce..............................................................................7

BEET LE /iPOS Pe ri phe rals ....................................................................8

BEET LE /iPOS in a Net work ..................................................................9

Be fo re swit ching on the Sys tem................................................................10

Un pa cking and che cking the Sys tem....................................................10

Set ting up the de vi ce ............................................................................10

Ad just ment of the Foo ted Stand ...........................................................11

Cab ling of the BEET LE /iPOS ..............................................................12

Dis con nec ting ca bles............................................................................16

Ba sic set tings .......................................................................................17

Con nec ting to the mains po wer supp ly.................................................17

Ad ju sting the System’s Loud spea ker....................................................18

Light emit ting di ode (LED) ....................................................................18

Con nec ting pe ri phe rals .............................................................................18

Key bo ard (KYBD).................................................................................19

COM1* and COM2*..............................................................................19

COM3* and COM4* (op tio nal) ..............................................................20

Mo ni tor (op tio nal) .................................................................................20

TFT - LCD Dis play (op tio nal)................................................................20

Net work ................................................................................................21

Cash Dra wer ........................................................................................21

USB (Uni ver sal Se ri al Bus) ..................................................................21

BEET LE /iPOS - the com po nents.....................................23

Over view...................................................................................................23

Ca pa ca ti ve Touch Screen (Op ti on)...........................................................26

Ge ne ral ................................................................................................26

Touch Screen and Sleep Mode ............................................................27

How to Ope ra te ....................................................................................27

Clea ning In struc tions ............................................................................28

Re sis ti ve Touch Screen (Op ti on) ..............................................................29

Ge ne ral ................................................................................................29

How to Ope ra te ....................................................................................30

Clea ning In struc tions ............................................................................30

In fra red Touch Screen (Op ti on) ................................................................31

Ge ne ral ................................................................................................31

How to ope ra te .....................................................................................31

Clea ning In struc tions ............................................................................32

Swi pe Card Rea der (op tio nal) ...................................................................33

How to Ope ra te ....................................................................................33

Clea ning In struc tions ............................................................................33

Wai ter Lock (op tio nal) ...............................................................................34

Bar co de Scan ner (op tio nal) ......................................................................35

Note on the la ser ..................................................................................35

Con fi gu ra ti on va riants ......................................................36

Avai la bi li ty of In ter fa ces ............................................................................36

Sub mo du les for the CPU ..........................................................................37

POS Board (COM 3*, COM 4*, Cash Dra wer)......................................37

CRT- Brid ge or TFT- Con trol ler ............................................................37

In stal ling the Sub mo du les.........................................................................38

In ser ting a POS Board .........................................................................41

In ser ting a CRT Brid ge.........................................................................44

In ser ting a TFT Con trol ler ....................................................................45

Chan ge of the Hard Disk Dri ve .................................................................47

Start and ru nup be ha vi our................................................49

Re tail Soft wa re...................................................................51

Plat forms and pro ducts .............................................................................51

Mi cro soft-ba sed so lu ti on: TP.net ..............................................................52

Li nux-ba sed so lu ti on: TPLi nux ..................................................................52

Tech no lo gy eva lua ti on ..............................................................................52

Ap pen dix ............................................................................53

Tech ni cal data for the BEET LE /iPOS ......................................................53

Di men sions ...............................................................................................56

BEET LE /iPOS with a 12.1” screen ......................................................56

BEET LE /iPOS with a 15” screen .........................................................57

BEET LE /iPOS with a 15” screen and a cus to mer dis play ...................58

Con nec tions..............................................................................................59

Stan dard...............................................................................................59

Ver sions ...............................................................................................59

Glos sa ry....................................................................................................61

Ab bre via tions ............................................................................................63

Manufacturers Certification

The de vi ce com plies with the re qui re ments of the EEC

di rec ti ve 2004/108/EC with re gard to ‘Elec tro mag ne tic

com pa ti bi li ty" and 2006/95/EC “Low Vol ta ge Di rec ti ve”.

The re fo re, you will find the CE mark on the de vi ce or pa cka ging.

Tested Safety

The POS sys tem has been pro vi ded with the sym bol

for “Tes ted Sa fe ty”.

In addition, the BEETLE has received the UL symbol

and cUL symbol.

Note on the la ser

FCC-Class A Declaration

This equip ment has been tes ted and found to com ply with the li mits for a

Class A di gi tal de vi ce, pur su ant to part 15 of the FCC Ru les. The se li mits

are de sig ned to pro vi de rea so na ble pro tec ti on against harm ful in ter fe ren ce

when the equip ment is ope ra ted in a com mer ci al en vi ron ment. This equip -

ment ge ne ra tes, uses, and can ra di ate ra dio fre quen cy ener gy and, if not in -

stal led and used in ac cor dan ce with the in struc ti on ma nu al, may cau se

harm ful in ter fe ren ce to ra dio com mu ni ca tions.

Ope ra ti on of this equip ment in a re si denti al area is li ke ly to cau se harm ful

in ter fe ren ce in which case the user will be re qui red to cor rect the in ter fe ren -

ce at his own ex pen se.

1

TESTED SAFETY

Mo di fi ca tions not aut ho ri zed by the ma nu fac tu rer may void users aut ho ri ty

to ope ra te this de vi ce.

This class A di gi tal ap pa ra tus com plies with Ca na di an ICES-003.

Cet ap pa reil nu méri que de la clas se A est con for me à la nor me NMB-003

du Ca na da.

Important notes

The com pact POS sys tem BEETLE /iPOS con forms to the cur rent sa fe ty

stan dards for data pro ces sing equip ment.

n If this de vi ce is ta ken from a cold en vi ron ment into the ope ra ting room,

moi stu re con den sa ti on may form. The de vi ce must be ab so lu te ly dry

be fo re being put into ser vi ce; an ac cli ma ti za ti on pe ri od of at least two

hours must the re fo re be ob ser ved.

n This device is equipped with a safety-tested power cable and may be

connected only to a prescribed grounded-contact power socket.

n When setting up the device, ensure that the power socket on the device

and the grounded-contact power socket are easily accessible.

n To disconnect the device from the supply voltage completely, switch off

the device and disconnect the power plug.

n Whenever work of any kind is done on the device, as well as when data

cables are plugged and unplugged, the device must be completely

disconnected from the line voltage. To do so, turn the device off and

unplug the power cord.

n Ensure that no foreign objects (c.g. office clips) find their way into the

device, as this may lead to electric shocks or short-circuits.

n Never plug in or unplug data communication lines during thunderstorms.

n Protect devices from vibrations, dust, moisture and heat.

n If liquids were spilled over your BEETLE /iPOS switch off the system and

disconnect the power plug. Dry the device with a cloth and leave it

switched off for a while.

2

IMPORTANT NOTES

n Always dispose of used parts in an environmentally safe manner.

n The lithium battery must be disposed of in accordance with local

regulations for special waste.

n In emergencies (e.g. damaged housing or damaged power cable,

penetration by liquids or foreign bodies), the device must be switched off

immediately, the power plug disconnected and the Customer Service of

Wincor Nixdorf (WN) or your dealer must be notified.

n The device may only be repaired by authorized qualified personnel.

Unauthorized opening of the device and inexpertly carried-out repairs may

not only seriously jeopardize the safety of the user, but also cancel all

warranty and liability agreements.

n If the dis play ele ment is da ma ged and the li quid crys tal so lu ti on le aks out

onto your hands or clot hing, plea se wash your hands or clot hing

im me di ate ly un der run ning wa ter for at least 15 mi nu tes, using soap or

al co hol.

If the li quid co mes into con tact with your eyes, con sult a me di cal doc tor

im me di ate ly.

n You should connect your BEETLE or other IT-devices only to power

supply systems with separately guided protective earth conductor (PE).

This kind of electricity system is known as TN-S network. Do not use PEN

conductors!

Please also observe the recommendations of the norm DIN VDE 0100,

Part 540, Appendix C2 as well as EN50174-2, §5.4.3. Thus, you can help

to avoid possible malfunctions.

3

IMPORTANT NOTES

Introduction

With the BEETLE /iPOS Win cor Nix dorf meets the gro wing de mands of the

re tail mar ket for so phis ti ca ted Point-of-Ser vi ce and Ki osk sys tem so lu tions.

De sig ned for food and ho spi ta li ty ser vi ces, the BEETLE /iPOS of fers an in -

te gra ted touch ter mi nal with smal lest foot print. The in no va ti ve con cept of the

BEETLE /iPOS in te gra tes the dis play, the cen tral pro ces sing unit and the

po wer supp ly unit in one hou sing. A va rie ty of op tions such as the use as

stand or wall moun ting sys tem, in te gra ted loud spea kers, in te gra ted scan ner

and prin ter en ab le the per for man ce of a com pre hen si ve ran ge of fea tu res.

About this manual

This ma nu al des cri bes the com pact POS sys tem BEETLE /iPOS.

This do cu men ta ti on is in ten ded to help you to work with the POS sys tem

and to ser ve as a re fe ren ce work. The de tai led tab le of con tents helps you

find the de si red in for ma ti on quick ly and ea si ly.

The first sec ti on des cri bes

ever ything you need to do be fo re swit ching on the POS sys tem and

how to con nect pe ri phe rals to the BEET LE /iPOS.

The se cond sec ti on con tains

the in stal la ti on of Wind ows ope ra ting sys tems.

The third sec ti on pro vi des

a brief over view of the com po nents of your BEET LE sys tem.

The fourth sec ti on con tains

the pos si ble con fi gu ra ti on va riants of your BEET LE /iPOS

The five sec ti on pro vi des

a brief over view of the Win cor Nix dorf Re tail Soft wa re.

The Ap pen dix

con tains the most im por tant tech ni cal data, a glos sa ry and a list of ab -

bre via tions.

ABOUT THIS MANUAL

4

No tes in the ma nu al are mar ked by this sym bol.

This sym bol is used for war nings.

The type and sco pe of ap pli ca ti on pro grams de pend on the cus to mer’s own

se lec ti on; the re fo re, soft wa re will not be dis cus sed furt her in this ma nu al.

Se pa ra te ma nu als are in clu ded in the sco pe of the con nec tab le pe ri phe rals.

For this rea son, a more de tai led des crip ti on of the se de vi ces will not be pro -

vi ded here. For more in for ma ti on see the re le vant ma nu als.

Care of the BEETLE /iPOS

Cle an your BEETLE /iPOS at re gu lar in ter vals with a suit ab le plas tic-sur fa ce

clea ner.

Make sure that the po wer plug is dis con nec ted, con nec tor ca bles are un -

plug ged and that no li quid finds its way into the de vi ce.

The glass sur fa ce of your Touch Screen should be clea ned with a mild,

com mer ci al ly avai la ble glass clea ning pro duct. All pH neut ral ma te ri als

(pH 6 to 8) are good for clea ning.

Recycling the BEETLE /iPOS

En vi ron men tal pro tec ti on does not be gin when

time co mes to dis po se of the BEETLE; it

be gins with the ma nu fac tu rer. This pro duct was

de sig ned ac cor ding to our in ter nal norm

“En vi ron men tal cons ci ous pro duct de sign and

de ve lop ment”.

The com pact BEETLE /iPOS sys tem is ma nu fac tur ed wit hout the use of

CFCs and CCHS and is pro du ced main ly from reu sa ble com po nents and

ma ter ials.

The pro ces sed plas tics can, for the most part, be re cy cled. Even the pre ci -

ous me tals can be re co ver ed, thus sa ving ener gy and cost ly raw ma ter ials.

Plea se do not stick la bels onto plas tic case parts. This would help us to

re-use com po nents and ma te ri al.

5

CARE OF THE BEETLE /IPOS

6

You can pro tect our en vi ron ment by swit ching on your equip ment only when

it is ac tu al ly nee ded. If pos si ble, even avoid the stand-by-mode as this was -

tes ener gy, too. Also switch your equip ment off when you take a lon ger

bre ak or fi nish your work.

The re are still some parts that are not reu sa ble. Win cor Nix dorf gua ran tees

the en vi ron men tal ly safe dis po sal of the se parts in a Re cy cling Cen ter,

which is cer ti fied pur su ant to ISO 9001 and ISO 14001.

So don’t sim ply throw your BEETLE sys tem on the scrap heap when it has

ser ved its time, but take ad van ta ge of the en vi ron men tal ly smart, up-to-date

re cy cling me thods!

Plea se con tact your com pe tent branch or the Re cy cling Cen ter Pa der born

(for Eu ro pe an coun tries) for in for ma ti on on how to re turn and re-use de vi ces

and dis po sa ble ma ter ials un der the fol lo wing mail ad dress:

Email: info@win cor-nix dorf.com

We look for ward to your mail.

Warranty

Win cor Nix dorf gua ran tees ge ne ral ly a war ran ty en ga ge ment for 12 months

be gin ning with the date of de li very resp. the date of ac cep tan ce. This war -

ran ty en ga ge ment co vers all tho se da ma ges which oc cur de spi te a nor mal

use of the pro duct.

Da ma ges be cau se of

n improper or insufficient maintenance,

n improper use of the product or unauthorized modifications of the product,

n inadequate location or surroundings

will not be co ver ed by the war ran ty.

For de tails plea se con sult your con tract do cu ments.

All parts of the pro duct which are sub ject to wear and tear are not in clu ded

in the war ran ty en ga ge ment.

Plea se or der spa re parts at the Win cor Nix dorf cus to mer ser vi ce.

RECYCLING THE BEETLE /IPOS

BEETLE /iPOS

Advantages at a Glance

n Ergonomic Terminal Workplace

n Designed for Touch Operation

n 12.1”/15” TFT Flat Screen (Capacative, Resistive Touch Technology or

Infrared- Touch)

n Splash proof Design

n Multimedia Capabilities

n Magnetic/ Smart Card Reader

n User Identification with waiter lock

n Stand or Wall Mounting Options

n Hard Disk or Flash Disk

n Intel Mobile Processor

As the re is this wide ran ge of pos si bi li ties for im ple men ting the

BEETLE /iPOS can be ap plied in all tra de mar ket seg ments like re tai ling,

de part ment sto res, self-ser vi ce sto res or in res tau rants and pubs.

The il lu stra tions be low show you how your com pact POS sys tem can grow -

from a scan ner to in te gra ti on in a net work.

7

ADVANTAGES AT A GLANCE

BEET LE /iPOS Pe ri phe rals

BEET LE /IPOS PE RI PHE RALS

8

Printer

Scanner

Cash Drawer

Scale

Keyboard

Cus to mer Display

Monitor

BEET LE /iPOS in a Net work

9

BEET LE /IPOS IN A NET WORK

Server

Ethernet 10/100 Base T

Before switching on the System

Un pac king and chec king the Sys tem

Un pack the parts and check to see whet her the de li very mat ches the in for -

ma ti on on the de li very note.

The car ton con tains the ba sic unit and a coun try-spe ci fic ac ces so ries kit.

Some or de red com po si ti on may be in stal led.

Plea se in di ca te the num ber of your de li very ti cket and de li very ti cket po si ti on

and se ri al num ber of the re spec ti ve de vi ce. The se ri al num ber can be found

on the la bel il lu stra ted be low which is lo ca ted at the rear of the hou sing; it

may be ne ces sa ry to re mo ve the ca ble co ver.

The se ri al num ber is lo ca ted on the la bel be low the bar code.

Trans port the de vi ce only in its ori gi nal pa cka ging (to pro tect it against im -

pact and shock).

Set ting up the de vi ce

Set up the BEETLE sys tem whe re it will not be ex po sed to ex tre me en vi ron -

men tal con di tions. Pro tect the de vi ce from vi brat ions, dust, moi stu re, heat

and strong mag ne tic fields.

The BEETLE must not be ope ra ted in al ti tu des abo ve 2000 m (6562 ft

AMSL). Should you have any que stions, plea se con tact you re tai ler or our

ser vi ce de part ment.

If the equip ment is to be fit ted, you must en su re that the spe ci fied mi ni mum

dis tan ces are main tai ned and cons tant ven ti la ti on is pro vi ded. The mi ni mum

BEFORE SWITCHING ON THE SYSTEM

10

Wincor Nixdorf

Made in Singapore

WN0199901107

BEETLE /iPOS Entry

017500 000000

F2B

100-120V / 200-240V

50/60 Hz 5/3 A

dis tan ce up wards is 10 mm. The im me di ate am bient tem pe ra tu re of the

sys tem must not ex ceed 40° C/104 °F. The se re qui re ments are met, for

ex am ple, if the equip ment is not built into an en clo sed pie ce of fur ni tu re.

Ad just ment of the Foo ted Stand

For a bet ter stand or uti li sa ti on of the foot print, the foo ted stand is ad jus tab -

le. En su re that the foo ted stand is in ser ted in case a 12,1” screen is

installed and is pul led out in case a 15” screen is installed.

Ad just the po si ti on of the foo ted stand as fol lows:

n Re mo ve the ca ble co ver.

Loo sen the screw and lift

the me tal co ver off the

ope nings.

Push the bra cing (see (1))

into po si ti on and then put

the me tal co ver into front

po si ti on. Se cu re it with the

screw.

CAB LING OF THE BEET LE /IPOS

11



Cab ling of the BEET LE /iPOS

Al ways make sure that the sys tem is swit ched off when you do cab ling

works.

In stall the sys tem by fol lo wing the steps des cri bed be low:

n The cable cover must be removed, if present.

Press on the

cen ter of the ca ble

co ver (1) and push

it bac kwards (2).

n Remove the port cover on the bottom side of the BEETLE system.

Tilt the screen

back wards.

12

CAB LING OF THE BEET LE /IPOS





First re mo ve the

co ver of the loud -

spea ker. Now you

can ea si ly re ach

the ports.

Press the be zel

up wards. The

fa ce pla te is very

tight.

Pull the co ver in

your di rec ti on and

take it off.

n Plug in and secure the data cable.

In this case: the

key bo ard ca ble.

13

CAB LING OF THE BEET LE /IPOS

Lead the ca ble

through the back

cen ter so that af ter

com ple ting the

con nec ti on of the

ca bles all can fit

un der the ca ble

co ver.

The de li very

con tains a set of

clamps, plas tic bin -

ders and a me tal

pla te for fi xing the

strain re lief.

Put the clamps

slight ly an gled into

the ope ning of the

foo ted stand (1)

and push it

downward (2).

In sert all the

clamps you need

in this way and

then fix them by

tighte ning the

me tal pla te with

the two screws.

14

CAB LING OF THE BEET LE /IPOS









Lead the ca bles

over the clamps

(1) and then fix

them with the

plas tic bin ders (2).

n Plug one end of the po wer ca ble into the so cket of the BEET LE /iPOS.

n Close the cable cover.

Pla ce the re ces ses

of the ca ble co ver

on the cross

be ams of the

foo ted stand (1).

Clo se the ca ble

co ver by mo ving it

from the rear to the

front side (2).

n Con nect the ot her end of the power cable to the main po wer supp ly.

15

CAB LING OF THE BEET LE /IPOS

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