U.S. Boiler Company USB CONNECT Installation, Operating And Service Instructions

Brand: U.S. Boiler Company

Model: USB CONNECT

Type: Installation, Operating And Service Instructions

111679-03 - 6/23

DANGER

Before making any setting changes, installing or

servicing this boiler, follow all instructions including

DANGER, WARNING, CAUTION, and NOTICE hazard

notifications found in boiler Installation, Operating and

Service Instructions provided with boiler and available

through USB Connect app.

Instruction Manual

Need help or have a question?

Contact Customer Support at (717) 397-4705

Manual Contents Page

• Introduction ............................2

Getting Started ..............................4

• App Download ..........................4

• Connecting Bluetooth Adaptor ............5

• App Connection .........................7

Monitoring .................................9

• On Site ................................9

• Remote Support .......................10

Commissioning/Setup .......................11

• Startup Wizard .........................11

• Adjust Menus ..........................12

Troubleshooting ............................13

• Troubleshooting Wizard .................13

• Alarm Menus ..........................14

Service ...................................15

• Service Wizard .........................15

Resources ................................16

• Manuals ..............................16

Bluetooth Adaptor Update ...................17

Alta Control Updates ........................18

Appendix .................................19

• Specifications .........................19

• Repair Parts ...........................22

• Troubleshooting Tips ..................23

NOTICE: Only use the Bluetooth Adaptor while on site.

Never leave the Bluetooth Adaptor on site and connected

to boiler.

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Introduction

USB-Connect is a commissioning, diagnostic and service tool consisting of a Bluetooth Adaptor and mobile device

app. The app communicates with any U.S. Boiler condensing boiler. USB-Connect is a local service tool with portal

data collection and live streaming to enable remote support.

Included with the Bluetooth Adaptor:

USB-Connect Bluetooth

Adaptor

Cable 1,

RJ12 Straight Cable,

36-inch, Silver

For Alta Boiler

Cable 2,

RJ45 Split Cable,

24-inch, Black

For Sage Controller

Equipped Boiler

Cable 3,

RJ45 Straight Cable,

36-inch, Blue

For Direct Connection

to Sage Controller

111640-01,

Sage J3 Terminals to

RJ45 Interface Board,

For Direct Connection

to Sage Controller

Compatible Devices:

Apple device, an iPhone or iPad, running iOS version 13 or newer.

Android device, mobile phone or tablet, running Android version 10 or newer.

Compatible Boilers:

Alpine, Alta, AltaC, Aspen, AspenC, K2WT, K2WTC, K2FT, XC.

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Introduction (continued)

USB-Connect Features:

• Bluetooth Adaptor connects boiler to USB-

Connect App.

• English and Spanish Language.

• Start-up, Troubleshoot and Service Wizards.

• Data logs, Service & status reports sent to

cloud.

• Alta Boiler Control firmware updates.

Portal Features:

• Stores reports, data logs, site photos and

alarm history.

• Real-time remote monitoring when signal

available.

USB-Connect

Bluetooth

Adaptor

Cellular or Wi-Fi

Connection

(When Available)

Secure AWS

Server

US Boiler Modulating

Condensing Boiler

Remote Monitoring

And Support

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Getting Started

Step 1: Install App

IOS Android

Go to App store Go to Play store

Download USB-Connect Download USB-Connect

Step 2: Create User Account

Fill out profile and review and accept Terms and

Conditions, Privacy Policy:

Existing User select Sign In:

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Direct to Sage Controller (req. K2WTC, XC)

CABLE 3

RJ45 Straight Cable,

36-inch, Blue, plus Sage J3

Terminals to RJ45 Interface Board 111640-01,

For Direct Connection to Sage Controller

Getting Started (continued)

Step 3: Connect Bluetooth Adaptor

Alta models (all)

CABLE 1

RJ12 Straight Cable,

36-inch, Silver

For Alta Boiler

Alpine (shown), Aspen & K2 (+K2FT)

CABLE 2

RJ45 Split Cable, 111662-01

24-inch, Black

For Sage Controller Equipped Boiler

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Sage Controller Equipped Boiler with Sequence Master Enabled

EnviraCom

Boiler

CST

Getting Started (continued)

Step 3: Connect Bluetooth Adapter (continued)

Ethernet Cable Extender F/F Inline

RJ45 Coupler Connector

(Supplied by others)

To Boiler’s

Low Voltage PCB

EnviraCOM RJ45 Connection

NOTICE: To use Bluetooth Adaptor

while SAGE Control Sequencer Master is

enabled, disconnect Panasonic display

(by disconnecting green terminal at back

of display) prior to connecting Bluetooth

Adaptor.

CABLE 2, CABLE 3, RJ45 Interface Board 111640-01 and

“Ethernet Cable Extender F/F Inline

RJ45 coupler Connector”

(Supplied by others)

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Getting Started (continued)

Step 4: Using App Launch App

Before opening the App, connect Bluetooth Adaptor and wait for LED light to turn solid green.

Demo Mode

When not near a boiler or Bluetooth Adaptor a user may view an Alta Boiler Demonstrator Mode to review available

options, manuals, and alarm descriptions.

If having trouble connecting, see Appendix, Specification for Bluetooth Adaptor LED blink codes and

Troubleshooting Tips.

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Step 5: Sign into USB-Connect Web Portal

After you have completed your profile using the USB-Connect App, U.S. Boiler customer service will send you an

invitation to sign into the web portal where you can view status, service reports and live data when a cell signal is

available.

If you do not receive an invitation email, call customer service at (717) 397-4701.

Getting Started (continued)

Web Portal

usbconnect.usboiler.net

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Monitoring

On Site

Home screen provides water temperatures supplied to and returning from heating elements and faucets. At a

glance the user is aware of the current demands and burner status. Additional information is available from Main

Data, Controller Status, Input/Output Status, as well as Zone Panel Status and Sequencer Status when used.

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Monitoring (continued)

Remote Support

App offers reports, site photos and data logging to document boiler performance and aid remote support. Reports,

site photos, and logs may be email and/or stored on devices as pdf or csv files. All files are archived at portal.

Status Report

Current boiler status, “snapshot”.

Service Report

Status, cycle & alarm history and

actions taken.

Data Logging

Data is sorted while Bluetooth

adaptor is connected.

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Commissioning/Setup

Start Up Wizard is provided to walk users through most common setup tasks.

Start-up Wizard collects instructions, status, and key parameter adjustment together to allow required actions to be

as easy and successful as possible.

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Commissioning/Setup (continued)

Adjust menus provide opportunity to adjust advanced settings. Each setting is provided with adjustable range and

detailed explanation.

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Troubleshooting

Troubleshooting Wizard is provided to walk users through solving common issues.

Troubleshooting Wizard collects instructions, status, and key parameter adjustment together to allow contractors to

investigate efficiently, step by step.

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Troubleshooting (continued)

Active Alarm provide detailed explanation, possible cause and solution to every alarm.

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Service

Service Wizard is provided to walk users through most common service tasks.

Service Wizard provides instructions to allow required actions to be as easy and successful completed.

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Resources

Manuals are provided to ensure the user always has complete and the latest information.

Note: Download the manual to ensure it is available when there is no cell service and to enable zooming.

17111679-03 - 6/23

Manuals are provided to ensure the user always has complete and the latest information.

Note: Download the manual to ensure it is available when there is no cell service and to enable zooming.

Bluetooth Adaptor Update

When new Bluetooth Adaptor firmware versions are available, the user will be alerted with an option to download the

new firmware. Select “Ok” and allow the firmware download to complete. After download is complete disconnect

and then reconnect Bluetooth Adaptor power and close App and reopen once Bluetooth Adaptor LED is solid green.

New Bluetooth Adaptor Firmware Update Indication

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The latest Alta Controller firmware and default parameters are made available to the App. When necessary Alta

Controller Firmware or default parameters may be downloaded in the field.

Alta Control Updates

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Appendix

Specifications

LED Description

Off No power connected

Light Blue Initializing

Yellow Device Firmware Upgrade (DFU) Mode is active (waiting for update file)

Purple DFU Mode is active (receiving update file)

Bluetooth Adaptor Blink Codes - Initial Power Up

LED Description

(Shown in 1st 1/2 second)

Modbus Connection between Boiler

to Adaptor Status

Green Boiler to Adaptor Communication Detected

Red Boiler to Adaptor Communication NOT Detected

Bluetooth Adaptor Blink Codes - Running Mode

LED Description

(Shown in 2nd 1/2 second)

Bluetooth Connection between

Adaptor to Smart Devise Status

Blue Bluetooth Connection between Adaptor to Smart Device

Off No Bluetooth Connection between Adaptor to Smart Device

For example: “Green-Blue” Modbus and Bluetooth communicating.

Power

24 VDC via DC Barrel Jack:

-Power supply: AC 100-240V, 50/60Hz input,

DC 24V 0.3A output

24 VDC via RJ12:

-Power supply: DC 24V 0.04A input

24 VAC via RJ45:

-Power supply: AC TBD input

Environmental and Regulatory:

- Model: USB-Connect

- Hardware Version [HVIN]: E2

- Environmental protection: IP10 (Nema 1)

- Flammability: UL94-V0

- Working humidity range: 0-95% (non-

condensing)

- Working temperature range: -50F - 104F

(10C to 40C)

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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Appendix (continued)

FCC Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

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U.S. Boiler Company USB CONNECT Installation, Operating And Service Instructions

U.S. Boiler Company USB CONNECT Installation, Operating And Service Instructions

U.S. Boiler Company USB CONNECT Installation, Operating And Service Instructions

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