Aidcall Touchsafe Pro Pendant User manual

DocNo.FM5545issueBPage1

Touchsafe®Pro

WirelessNursecallSystem

_________________________________________________________________________________________________



PendantV3.00a

UserGuide



Aidcalloperatesapolicyofcontinualproductimprovementand

reservestherighttomodifythespecificationofitsproducts.



Ifanyvariationtothedetailsinthisdocumentaresuspectedplease

contactAidcall’sTechnicalSupport.



 



Aidcall,abusinessunitofLegrandElectricLtd

CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.

T:+44(0)1670357431www.aidcall.co.uk

________________________________________________________________

DocNo.FM5545issueBPage2



CONTENTS



Section Topic Page

  

1 ProductOverview 2

2 ImportantSafetyInstructions 3

3 RegulatoryInformation 4

4 Maintenance&Care 4

5 PendantFeatures 5

6 PendantOperation 6

7 ReplacingtheBattery 7



CONTENTS

1. PRODUCTOVERVIEW



TouchsafeProPendantsarebatterypoweredandcommunicateviatwo‐wayradiotransmiss ionstoensure

allcallsaretransmittedandreceivedcorrectly.ThePendantwillraiseastandardcallontheNursecall

system;thecallcanonlybecancelledbylocatingthePendantandpressingthecancelbutton.



ThePendantisdesignedtobewornaroundtheneck;itincludesalargeorangecallbuttonandasmaller

lightgreycancelbutton.AredreassuranceLEDwillflashwhenacallismade.



ThePendantissuppliedwitha900mm longwovennecklanyardwithananti‐ligaturesafetyclosure.Should

excessiveforcebeappliedthenecklanyardwillpart–itcanbesimplyclippedbacktogether.



TouchsafeProPendantkeypadsareembeddedwithanantimicrobialagentduringmanufacture.

Thispreventsthegrowthofharmfulmicro‐organismstherebypreventingthespreadofgermsanddisease.



NTENTS

DocNo.FM5545issueBPage3



2. IMPORTANTSAFETYINSTRUCTIONS



Readandunderstandtheseinstructionsbeforeuse.Keeptheseinstructionsforfuturereference.



Donotdisassemblethisproductorattempttorepairityourself.

Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.



Thisproductshouldonlybepoweredby1x3.7V½AAsizeLithiumThionylChloridebattery.

Undernocircumstancesshouldthisproductbepoweredfromanotherpowersource.



Insertthebatteryinaccordancewiththepolaritysymbolinsidethebatteryholder.

Onlyusemanufacturerapproved½AAsize3.7Vbatteryasidentifiedinthismanual.



Donotexposetodirectsunlight.



Donotsubmergeinwateranddonotuseindamporhumidconditions.



Donotexposetodrippingorsplashingwater.Aswithanyelectronicequipmenttakecarenottospill

liquidsintoanypartofthesystem.Liquidscancauseafailureand/orafirehazard.



Donotdroporexposetohighvibrationorshock.



Cleanwithahard‐surfacedisinfectantwipeoradampclothandanon‐abrasivecleaningproduct.

Polishwithadryduster.DONOTuseawetcloth.



Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,

polishes,etc.)whencleaningthisproduct.



Attheendofitslifethisproductshouldbedisposedofandrecycledinaccordancewiththe

environmentalregulations.SeetheRegulatoryInformationinsection3below.



CONTENTS

DocNo.FM5545issueBPage4



3. REGULATORYINFORMATION



ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.

Radio&TelecommunicationTerminalEquipment;R&TTEDirective1999/5/EC

SafetyofInformationTechnologyEquipment;EN60950‐1:2006+A12:2011

ElectroMagneticCompatibility;EMC2004/108/EC

RestrictionofHazardousSubstances;RoHS2011/65/EU

AcopyofthecompleteDeclarationof

ConformityisavailablefromAidcall.



ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe

disposedofwithothercommercialwasteattheendofitsworkinglife.



TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace

torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe

environment,treathazardoussubstancesandavoidincreasinglandfill.



Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase

contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.



Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe

hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.



TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof

batteries.



Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.



NTENTS

4. MAINTENANCE&CARE



ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan

annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof

trainedServiceEngineerswhospecialiseinwirelessNursecallsystems.



Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall

batteries,afullsystemtest,softwareupdates(whereapplicable)andaServiceCertificate.



FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices

teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance



MONTHLYMAINTENANCE



Pendantsshouldberegularlycleanedwithanti‐bacterialwipes,atthesametimetheyshouldbechecked

forsignsofexternalphysicaldamage.Brokenorcrackedplasticgripscantrapdirtandcontributetothe

spreadofgerms.AnyPendantsfounddamagedshouldbereplacedimmediately.Pendantsneedingrepair

canbe

returnedviathewebsite;www.aidcall.co.uk/healthcare/su pport/repair



BI‐ANNUALMAINTENANCE



AlthoughthePendantbatteryismonitoredandapoorstateofchargeisreportedautomaticallyitisbest

practicetoreplacethebatteryevery12‐18months.Seesection7 forthecorrecttypeofbatterytobeused.

Atthesametimeatestcallshouldbemadetoconfirm

thebatteryhasbeenfittedcorrectlyandthatthe

Pendantiscommunicatingcorrectlywiththerestofthesystem.



DocNo.FM5545issueBPage5



5. PENDANTFEATURES



ThekeyfeaturesofthePendantareidentifiedbelow;



AidcallPartNo.ZNC665



RefertotheTouchsafeProPendantInstallationGuide(AidcallDocNo.FM5540)fordetailsonto

programapendant.

NeckLanyard

withSafetyClosure

RedCallReassuranceLED

LightGreyCancelButton

OrangeCallButton

DocNo.FM5545issueBPage6



6. PENDANTOPERATION



TomakeacallpresstheOrangebuttononce,afterashortdelaytheRedLEDwillstarttoflashtoindicate

thecallhasbeenreceivedontheNursecallpanel.



NURSECALLPANELDISPLAY



TheNursecallpanelwilldisplaythecalllikethis…



ThescreenbannerisorangeforaPendantcall.

TouchthebannertodisplayClientNotes.

PresstheAcceptbuttononthebannertosilencethealarm

andnotifyallotherpanelsthecallisbeingdealtwith.

Thescreenbanner

changestopurplewhenacall isaccepted.



TOCANCELTHECALL



TheRedLEDwillflash

whenacallismade

Youmustlocatethe

Pendantandpressthe

LIGHTGREYbuttonto

cancelthecall

PresstheOrangebutton

toactivateacall

DocNo.FM5545issueBPage7



7.REPLACINGTHEBATTERY



WhenthebatteryisrunninglowinaPendanttheNursecall

panelwilldisplaythefollowing…



TouchthebannertoviewdetailsoftheDeviceStatusalert‐this

willidentifyexactlywhichdevicehasalowbattery.

PresstheLIGHTGREYbuttononthePendanttocancelthecall.



Alwaysreplacethebatterywithin72hoursofalowbatterywarning.

IfthewarningchangestoCRITICALreplacethebatteryIMMEDIATELY.



Toreplacethebattery,removethe2screwsontherearofthePendantandcarefully removethetopcover.

Note:thelidwillremainattachedonthekeypadtail.Removethebatteryfromtheretainingclipsonthe

PCBinsidethePendantbase.



Usedbatteriesmustnotbedisposedofindomesticwaste.Donotincinerateormutilateused

batteries,thechemicalsreleasedarecorrosiveandmycauseinjurytoeyesorskinandmaybe

toxicifinhaled.



OnlyreplacewithManufacturerApprovedbatterytype:3.7V½SizeAALithiumThionylChloride

ReplacementbatteriesareavailablefromAidcall;orderPartNo.F00171



INSIDEPENDANTBASE



Alwaysperformatestcalltocheckoperationafterthebatteryhasbeenreplaced.

Note:Pendantprogrammingisretainedwhenthebatteriesareremoved/replaced.

3.7V½SizeAABattery



ObservethebatterypolaritymarkingonthePCBandlabel.



Takecarenottodamagethebatterycontactswhen

removingorinsertingthebattery.

Undo

2Screws

and

Remove

Pendant

Back

Refit

Pendant

Back

and

Replace

2Screws



Aidcall Touchsafe Pro Pendant User manual

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