SonicWALL WiFi Cloud Manager Quick start guide

Brand: SonicWALL

Model: WiFi Cloud Manager

Type: Quick start guide

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

SonicWall

WiFi Cloud Manager 1.1

Getting Started Guide

August 2019

This SonicWall

WiFi Cloud Manager Getting Started Guide gives you the information you need to get

started configuring, launching, and using the WiFi Cloud Manager. The following topics are included:

Topics:

• About WiFi Cloud Manager

• About this Getting Started Guide

• Features

• Prerequisites

• Launching WiFi Cloud Manager

• Managing Devices

• Subscription Services

• Licensing Devices

• Attaching Policies

• SonicWall Support

About WiFi Cloud Manager

SonicWall

WiFi Cloud Manager (WCM) is a cloud-based WiFi network management system that

simplifies access point deployment, management, and monitoring. WiFi Cloud Manager is fully

integrated with Capture Security Center, providing seamless integration with MySonicWall, Licensing,

and the SonicWiFi mobile app on your mobile device. The cloud-based infrastructure is user-friendly

and resilient, simplifying access, control, and troubleshooting. WiFi Cloud Manager can be deployed

across multiple regions, and is accessible from anywhere through an Internet connection.

The SonicWave access point devices in the WiFi Cloud Manager network handle all aspects of

authentication, association, fast and secure roaming, data forwarding, and power and channel

management. Even if the Internet goes down, the WiFi stays up, and you can still reach critical

network resources such as file servers and databases.

About this Getting Started Guide

This WiFi Cloud Manager (WCM) Getting Started Guide describes the Features and the Prerequisites

needed before WCM can be used to deploy and manage the security access points in your network. It

also gives targeted instructions about setting up and launching WiFi Cloud Manager.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

Features

The key features of the SonicWall WiFi Cloud Manager include:

• SonicWall Capture Security Center Integration - Seamless integration of administration,

tenant, and inventory into Capture Security Center (CSC), including MySonicWall, Wireless, and

Licensing integration.

• Zero-Touch Provisioning - Simple provisioning via device on-boarding. The SonicWave access

points handle all aspects of authentication and association.

• SonicWiFi Mobile App Registration - Quick registration using a mobile device QR code

scanner.

• SonicWiFi Mobile App-Guided Mesh Setup - Easy to use guide helps you configure your mesh

network.

• Cloud-Based Management - An affordable solution that reduces hardware and management

costs.

• Network Hierarchy/Policy Engine - Customizable inherited policies let you inherit, but also

customize, and sync network hierarchy policies with the network hierarchy and policy engine.

The system inherits viable location or zone policy configurations, and there is no need to

manually configured them unless desired.

•Diagnostics - Continuous network diagnostics are visually available on system screens. They

have built-in multi-factored health/diagnostics key indexes.

• Automated Monitoring and Reporting - Configurable network monitoring and reporting

options.

Prerequisites

To access WiFi Cloud Manager and fully utilize its functionality, you need the following:

Topics:

• System Requirements

• Browser Requirements

• MySonicWall Account

• Supported Devices

System Requirements

The WiFi Cloud Manager requires the following equipment and services:

• A computer running a supported version of Windows or MacOS

• An active Internet connection

• A MySonicWall account

• An Android or iOS device using the SonicWiFi mobile app

• A Capture Security Center account

Browser Requirements

Since SonicWall WiFi Cloud Manager is a cloud-based service, you need access to a web browser and

an Internet connection to use WiFi Cloud Manager. Use the latest browser with HTML5 support.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

MySonicWall Account

To log into the Capture Security Center and access WiFi Cloud Manager, you must have an active

MySonicWall account, with the following:

• Association with specialized cloud access

• Access to the Capture Security Center portal

• Access to public Amazon Web Services (AWS)

For information about setting up a MySonicWall account, see the following Knowledge Base article:

https://www.sonicwall.com/en-us/support/knowledge-base/170505988977273

Supported Devices

SonicWall WiFi Cloud Manager automatically imports devices registered on MySonicWall. For more

information about registering access points, refer to the SonicWiFi Mobile App Quick Start Guide. This

and other documentation are available under the product “Secure Cloud Wireless” on the SonicWall

Support Website: https://www.sonicwall.com/support/technical-documentation

SonicWall WiFi Cloud Manager supports the following devices:

• SonicWave 224w

• SonicWave 231c

• SonicWave 231o

• SonicWave 432e

• SonicWave 432i

• SonicWave 432o

After deploying your SonicWave access points using the SonicWiFi mobile app, use a management

computer to access Capture Security Center (CSC) and navigate to WiFi Cloud Manager > Network >

Devices to verify that the access points in your hierarchy are active and using appropriate versions of

firmware.

Launching WiFi Cloud Manager

Before you access WiFi Cloud Manager, be sure that all of the Prerequisites described above have

been fulfilled. The following steps will set up your hierarchy to be managed with WCM:

Topics:

• Using the WiFi Cloud Manager Interface

• Creating a Wireless Network Hierarchy

• Adding a Location to the Network Hierarchy

• Adding a Zone to the Network Hierarchy

To launch WiFi Cloud Manager:

1 On your system computer, navigate to cloud.sonicwall.com.

2 Log onto Capture Security Center with your MySonicWall credentials.

NOTE: SonicWave 200 series devices require SonicOS version 9.2.1.0_8 or higher. SonicWave 400 series

devices require SonicOS version 9.1.1.0_8 or higher.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

3The Tenants/Groups you have set up on MySonicWall are highlighted on the left of the screen

that appears. Click the Wireless tile to launch the SonicWall WiFi Cloud Manager. The

Tenants/Groups name is the entity under which your entire WiFi Cloud Manager hierarchy will

be built.

Using the WiFi Cloud Manager Interface

The first screen that appears when you launch WiFi Cloud Manager is the main screen shown below. It is from

this screen that most of the activities and options start in WCM. The screens in the WCM user interface have a

main navigation pane down the left side. It is from this pane that the user makes choices for navigating

through the various WCM tools, features, and displays. The small arrow at the top middle of the

screen sends you back to the Capture Security Center. Many of the secondary screens have an X on

the upper right border of the screen. Clicking the X sends you back to the main screen for that

navigation pane item. The light bulb in the upper right corner of the screen gives you the WCM version

you are running and the date and time of the build.

Clicking an option on the left navigation pane can sometimes open other choices, and at other times,

choices appear when you hover over a part of the screen. This is the case, for example, when you

want to bring up selections such as Edit (a little pencil), or Add (the plus + icon).

The principal headings on the navigation pane are Overview, Network, Policies, Security, Admin

(which includes Reports and Settings), and Tools, which has the WiFi Planner. By clicking on its

heading, each of these areas can be expanded or collapsed to show all of the choices or just the main

headings.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

The Overview > Dashboard, shown here, is the screen that is active when you sign on. Some of the

choices in the navigation pane can be clicked to bring up an expanded list under that topic. In the

screen below, all of the topics on the navigation pane are expanded to show the full range of choices.

The small orange circle to the right of the navigation pane indicates which choice is active on the

screen. This marker carries through the various screens resulting from steps started on the main

screen. Other choices also appear from time to time within the various screens. By hovering over one

of your locations, for example, you can bring up information about it. On some screens, hovering over

a row brings up options to be applied to that row.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

Creating a Wireless Network Hierarchy

When you initially log onto the system, you must have a wireless network hierarchy for your tenant

before you can add a location, zone, or device. From the main screen navigation pane, go to Network

> Network Hierarchy to create or edit a wireless network hierarchy. On this Network Hierarchy

screen, TechPubs (in the box top left) is the tenant and there is only one location with one zone within

it. You start from this screen to build your hierarchy. Create your network hierarchy by adding (or

deleting) locations and zones under your Tenant/Group, as explained in the next sections.

Adding a Location to the Network Hierarchy

Locations are nested beneath the tenant in the network hierarchy listed on the Network > Network

Hierarchy screen. You can add geographical addresses (such as US > California > Milpitas) or a logical

groups (such as Time Square > All MSSP APs in Time Square > Store #1 MSSP APs) as tenant

locations and zones. In the second example, the MSSP AP’s are a subgroup that covers the same

geographical area, Time Square.

To add a location to the Network Hierarchy:

1 Navigate to Network > Network Hierarchy. Consult the screen above to see the TENANT

name listed in the box at the top left of the screen. When you hover over various items on the

screen, choices appear such as Add (a plus + sign) and Edit/Config (a pencil).

2 On the screen above, hover over an existing location and click the Plus + icon to add a new

location on the Add Location screen shown below. A prompt near the plus (+) sign asks if this

is to be a sibling location, a child location or a zone under this location. Your choice is then

reflected in the structure of the hierarchy. A sibling location is added on the same level as the

location you clicked on to add it. A child location is added below the location from which it is

built, but note that a new child location cannot be added to a location that already has a zone. A

newly created zone is nested beneath (inside) the location from which it is built.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

3 Enter the Location Name and Address, then click OK. The new location is added to the

Network Hierarchy.

Adding a Zone to the Network Hierarchy

Zones are nested beneath the tenant locations in the network hierarchy listed on the Network >

Network Hierarchy screen. Zones can be geographical areas or environments, such as an upstairs

office or warehouse, within a parent location. Multiple zones can be created under the same parent

location, but no locations can be created under a zone.

To add a New Zone to the Network Hierarchy:

1 Navigate to Network > Network Hierarchy. The Tenant/Group name is listed in a box at the

top left of the screen.

2On the Network Hierarchy screen, click the Plus + next to a location to add a zone under that

location. Choosing New Zone at the prompt next to the Plus + opens the Add Zone screen.

3 Fill in the Zone Name and Description.

4 Click OK and the new zone is added to the Network Hierarchy.

Once your hierarchy is complete, you can start adding access point devices to the zones. For

information about adding an access point device to a zone, see Adding an Access Point Device to a

Zone.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

Managing Devices

After creating a network hierarchy, use the WiFi Cloud Manager to register and configure devices for

management and protection. This section contains device management procedures for WiFi Cloud

Manager.

Topics:

• Registering Devices

• Adding an Access Point Device to a Zone

• Using SonicWiFi Mobile App to Register Access Points

Registering Devices

There are two types of devices in the WiFi Cloud Manager network, Access Point devices and Client

devices. When you initially log onto WiFi Cloud Manager, all devices registered in MySonicWall are

listed as inventory on one of two screens, the Network > Devices > Access Points screen for access

point devices, and the Network > Devices > Clients screen for client devices. New devices can be

added to zones within locations. Before you can add a device to a zone, you must create the wireless

network hierarchy, if you have not done so, from the Network > Network Hierarchy screen. This

procedure is explained above in the Creating a Wireless Network Hierarchy section of this guide.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

Adding an Access Point Device to a Zone

When first logging onto WiFi Cloud Manager, you might have to wait a few moments for the device

inventory to sync in WiFi Cloud Manager. Then you can add a new access point device to any of the

zones in your hierarchy. All of the devices under the same zone have the same configuration.

To add a device to a zone:

1 Navigate to Network > Zones. The screen shows the current hierarchy, with the policies and

device count in each zone in the bottom panel.

Hovering over the zone row brings up options on the far right. Click the Edit/Config icon next to

the zone you wish to edit or add a device to, and the Edit Zone screen appears.

2In the Zone Devices section of the Edit Zone screen, click the Plus + icon on the right, and the

Edit Zone/Add Devices to Zone screen appears.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

3 Fill in the information about your device, then click the Add. The device is added to the zone and

to the Zone Devices list.

Using SonicWiFi Mobile App to Register Access Points

The SonicWall SonicWiFi App for mobile devices can be used to register access points. After you have

created your hierarchy and used the WiFi Planner to determine the best possible wireless deployment

for your system, use the SonicWiFi mobile app to register your access points and create a mesh

network. For more information, refer to the WiFi Planner End User Guide and the WiFi Cloud Manager

Administration Guide. These documents are available under the product “Secure Cloud Wireless” on

the SonicWall Support Website: https://www.sonicwall.com/support/technical-documentation

Subscription Services

Purchase of SonicWave access points includes Secure WiFi wireless cloud and support services.

Additional Advanced WiFi wireless cloud and security subscription services are available for purchase

from MySonicWall > Product Management > My Products. These features are described in the WiFi

Cloud Manager Administration Guide available under the product name “Secure Cloud Wireless” on

the SonicWall Support Website at: https://www.sonicwall.com/support/technical-documentation The

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

following chart shows the services available for SonicWave 200 series (231c/224w/231o) and

SonicWave 400 series (432e/432i/432o) access points:

Licensing Devices

Devices are licensed from the Capture Security Center Licensing tile.

To license a device:

1 Navigate to cloud.sonicwall.com.

2Log into Capture Security Center with your MySonicWall credentials.

3 Click the Licensing tile to purchase Advanced WiFi Services.

4 Hover over SonicWave to display the shopping cart icon. The Select a service screen appears.

5 Select a service from the drop-down menu, then click Buy Now.

6 Click Add to select services for your WiFi Cloud Manager. The services appear in your shopping

cart.

7 Click the cart icon at the top right of the screen to open the shopping cart.

8 Review your selections, then click Checkout.

Wireless Cloud Services

Secure WiFi

(included)

Advanced WiFi

(with subscription )

WiFi Cloud Manager yes yes

WiFi Planner yes yes

Secure Cloud WiFi (Wireless IDP, Rogue AP Protection, RF

Monitoring)

yes yes

Advanced Secure Cloud WiFi (Capture ATP, Content Filtering

Service, and Beta Cloud AV)

no yes

Support Services

Secure WiFi

(included)

Advanced WiFi

(with subscription)

Wireless 24x7 Support yes yes

Software and Firmware updates yes yes

Hardware Warranty yes yes

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

9 Follow the prompts to complete your purchase.

Attaching Policies

Afteryou have configured your network hierarchy and determined your licensing requirements, you

can start attaching policies to your zones. Navigate to Network > Zones to choose zone policies to

attach to your zones. By default, zone policies are inherited from tenant policies. You can search, sort,

delete, edit, or create new policies for any of the zones in your hierarchy. For more information on

policies, see the WiFi Cloud Manager Administration Guide, which is available under the product name

“Secure Cloud Wireless” on the SonicWall Support Website:

https://www.sonicwall.com/support/technical-documentation

To attach policies:

1 From the main screen navigation pane, navigate to Network > Zones.

2The Default Policy check-box in the top panel is automatically selected, along with any other

policies in force. A Network Policy is applied to each zone under the tenant, as seen in the

bottom panel.

3 To select a different zone policy, hover over a Zone row to display the Edit/Config, Copy,

Transfer, and Delete icons.

4 Click the Edit/Config icon, and the Edit Zone screen appears.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

5 Select a policy from the Network Policy drop-down menu.

6 Click OK, and the chosen policy is applied to that zone, and listed on the Network > Zones

screen.

SonicWall Support

Technical support is available to customers who have purchased SonicWall products with a valid maintenance

contract and to customers who have trial versions.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a

day, 365 days a year. To access the Support Portal, go to https://www.sonicwall.com/support.

The Support Portal enables you to:

• View knowledge base articles and technical documentation

• View video tutorials

• Access MySonicWall

• Learn about SonicWall professional services

• Review SonicWall Support services and warranty information

• Register for training and certification

• Request technical support or customer service

To contact SonicWall Support, visit https://www.sonicwall.com/support/contact-support.

SonicWall WiFi Cloud Manager 1.1

Getting Started Guide

This product is protected by U.S. and international copyright and intellectual property laws. SonicWall is a trademark or registered

trademark of SonicWall Inc. and/or its affiliates in the U.S.A. and/or other countries. All other trademarks and registered trademarks are

property of their respective owners.

The information in this document is provided in connection with SonicWall Inc. and/or its affiliates' products. No license, express or implied,

by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of SonicWall products.

EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, SONICWALL

AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING

TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL SONICWALL AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT,

CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS,

BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF

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changes to specifications and product descriptions at any time without notice. SonicWall Inc. and/or its affiliates do not make any

commitment to update the information contained in this document.

For more information, visit https://www.sonicwall.com/legal.

To view the SonicWall End User Product Agreement, go to: https://www.sonicwall.com/legal/eupa.

Last updated: 8/12/19

232-005026-00 RevA

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SonicWALL WiFi Cloud Manager Quick start guide

SonicWALL WiFi Cloud Manager Quick start guide

SonicWALL WiFi Cloud Manager Quick start guide

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