Ford 2021 E-350 Owner's manual

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2021 E-SERIES Owner’s Manual
ford.caowner.ford.com
2021 E-SERIES Owner’s Manual
December 2019
First Printing
Litho in U.S.A.
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201910 20191023173703
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................5
Symbols Glossary ............................................5
Data Recording ..................................................7
Perchlorate ........................................................11
Ford Credit ........................................................12
Replacement Parts Recommendation
............................................................................12
Special Notices ...............................................12
Mobile Communications Equipment
...........................................................................14
Environment
Protecting the Environment .......................15
At a Glance
Instrument Panel ...........................................16
Child Safety
General Information ......................................17
Installing Child Restraints ...........................19
Booster Seats .................................................23
Child Restraint Positioning ........................25
Seatbelts
Principle of Operation ..................................27
Fastening the Seatbelts .............................28
Seatbelt Height Adjustment ....................30
Seatbelt Warning Lamp and Indicator
Chime ............................................................30
Child Restraint and Seatbelt
Maintenance ................................................31
Seatbelt Extensions ......................................31
Supplementary Restraints
System
Principle of Operation ..................................32
Driver and Passenger Airbags ...................33
Crash Sensors and Airbag Indicator .......37
Airbag Disposal ..............................................38
Keys and Remote Controls
General Information on Radio
Frequencies .................................................39
Remote Control .............................................39
Replacing a Lost Key or Remote Control
...........................................................................41
Doors and Locks
Locking and Unlocking ................................42
Security
Passive Anti-Theft System ........................45
Steering Wheel
Adjusting the Steering Wheel ...................47
Cruise Control - Vehicles With: Adaptive
Cruise Control .............................................47
Cruise Control - Vehicles With: Cruise
Control ..........................................................48
Information Display Control .....................48
Horn ...................................................................48
Wipers and Washers
Windshield Wipers .......................................49
Windshield Washers ....................................49
Lighting
General Information ....................................50
Lighting Control .............................................50
Autolamps ........................................................51
Instrument Lighting Dimmer .....................51
Daytime Running Lamps .............................51
Direction Indicators .......................................52
Automatic High Beam Control
What Is Automatic High Beam Control
...........................................................................53
Switching Automatic High Beam Control
On and Off ...................................................53
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Automatic High Beam Control Indicators
...........................................................................53
Overriding Automatic High Beam Control
..........................................................................54
Windows and Mirrors
Power Windows .............................................55
Exterior Mirrors ...............................................55
Interior Mirror ..................................................56
Sun Visors ........................................................56
Instrument Cluster
Gauges ...............................................................57
Warning Lamps and Indicators ...............60
Audible Warnings and Indicators ............62
Information Displays
General Information .....................................63
Information Messages ................................66
Climate Control
Manual Climate Control .............................70
Hints on Controlling the Interior Climate
............................................................................71
Rear Passenger Climate Controls ............72
Seats
Sitting in the Correct Position ...................73
Head Restraints ..............................................73
Manual Seats ..................................................74
Power Seats .....................................................75
Auxiliary Power Points
Auxiliary Power Points .................................76
Starting and Stopping the
Engine
General Information .....................................78
Ignition Switch ................................................78
Starting a Gasoline Engine ........................78
Engine Block Heater ....................................80
Fuel and Refueling
Safety Precautions .......................................82
Fuel Quality - E85 .........................................82
Fuel Quality - Gasoline ...............................84
Running Out of Fuel .....................................84
Refueling ..........................................................85
Fuel Consumption ........................................86
Engine Emission Control
Emission Law .................................................88
Catalytic Converter ......................................89
Transmission
Automatic Transmission ............................92
Rear Axle
Limited Slip Differential .............................96
Brakes
General Information .....................................97
Hints on Driving With Anti-Lock Brakes
...........................................................................97
Parking Brake .................................................98
Hill Start Assist ..............................................98
Traction Control
Principle of Operation ...............................100
Using Traction Control ..............................100
Parking Aids
Rear View Camera .......................................101
Cruise Control
What Is Cruise Control ..............................103
Switching Cruise Control On and Off
.........................................................................103
Setting the Cruise Control Speed .........103
Canceling the Set Speed ..........................103
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Resuming the Set Speed .........................104
Cruise Control Indicators ..........................104
Using Adaptive Cruise Control ...............104
Driving Aids
Driver Alert ........................................................111
Lane Keeping System ..................................112
Steering ............................................................115
Pre-Collision Assist ......................................116
Load Carrying
Load Limit ......................................................120
Towing
Towing a Trailer .............................................125
Recommended Towing Weights ...........126
Essential Towing Checks ..........................130
Towing the Vehicle on Four Wheels ......136
Driving Hints
Breaking-In .....................................................137
Reduced Engine Performance ................137
Economical Driving ......................................137
Driving Through Water ...............................138
Floor Mats ......................................................138
Roadside Emergencies
Roadside Assistance .................................140
Hazard Flashers ............................................141
Fuel Shutoff ....................................................141
Jump Starting the Vehicle ........................142
Transporting the Vehicle ...........................143
Customer Assistance
Getting the Services You Need ...............145
In California (U.S. Only) ............................146
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ......................147
Getting Assistance Outside the U.S. and
Canada ........................................................148
Ordering Additional Owner's Literature
.........................................................................149
Reporting Safety Defects (U.S. Only)
.........................................................................149
Reporting Safety Defects (Canada Only)
.........................................................................150
Fuses
Fuse Specification Chart ...........................151
Changing a Fuse ..........................................159
Maintenance
General Information ....................................161
Opening and Closing the Hood ...............161
Under Hood Overview ...............................162
Engine Oil Dipstick ......................................163
Engine Oil Check ..........................................163
Oil Change Indicator Reset ......................164
Engine Coolant Check ...............................165
Automatic Transmission Fluid Check
........................................................................169
Brake Fluid Check ..........................................171
Power Steering Fluid Check .....................172
Washer Fluid Check .....................................173
Fuel Filter .........................................................173
Changing the 12V Battery ..........................173
Checking the Wiper Blades ......................174
Changing the Wiper Blades .....................175
Adjusting the Headlamps .........................175
Removing a Headlamp ..............................176
Changing a Bulb ............................................177
Changing the Engine Air Filter .................178
Vehicle Care
General Information ...................................180
Cleaning Products ......................................180
Cleaning the Exterior .................................180
Waxing .............................................................182
Cleaning the Engine ....................................182
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Cleaning the Windows and Wiper Blades
.........................................................................182
Cleaning the Interior ...................................183
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................183
Cleaning Leather Seats .............................184
Repairing Minor Paint Damage ..............185
Cleaning the Wheels ..................................185
Vehicle Storage ............................................185
Wheels and Tires
General Information ...................................188
Tire Care ..........................................................189
Using Snow Chains ....................................207
Tire Pressure Monitoring System .........208
Changing a Road Wheel ............................213
Technical Specifications ...........................217
Capacities and Specifications
Engine Specifications ................................219
Motorcraft Parts ...........................................219
Vehicle Identification Number ................221
Transmission Code Designation ............222
Capacities and Specifications ...............223
Bulb Specification Chart ..........................232
Connected Vehicle
Connected Vehicle Requirements ........234
Connected Vehicle Limitations .............234
Connecting the Vehicle to a Mobile
Network ......................................................234
Connected Vehicle – Troubleshooting
........................................................................234
Audio System
General Information ..................................235
Audio Unit ......................................................235
Digital Radio .................................................238
Connecting a Bluetooth Device ............240
Satellite Radio ..............................................241
Streaming Bluetooth Audio ....................243
Playing Media From a USB Device .......243
USB Port ........................................................244
Using Voice Recognition ..........................244
Accessories
Accessories ...................................................245
Auxiliary Switches ......................................246
Ford Protect
Ford Protect ..................................................248
Scheduled Maintenance
General Maintenance Information ......250
Normal Scheduled Maintenance ..........253
Special Operating Conditions Scheduled
Maintenance ............................................255
Scheduled Maintenance Record ...........257
Appendices
Electromagnetic Compatibility .............267
End User License Agreement ................269
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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E270945
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Connectivity
Device (If Equipped)
E314755
The connectivity device has a
SIM. The connectivity device was
enabled when your vehicle was
built and periodically sends messages to
stay connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the connectivity
device. Cell phone network service
providers could have access to additional
information, for example, cell phone
network tower identification.
Note: The connectivity device continues to
send this information unless you disable the
connectivity device. To find out more about
having the connectivity device disabled,
contact the Ford Customer Relationship
Center. Disabling this connectivity device is
permanent. See Connected Vehicle (page
234).
If FordPass is connected to your vehicle,
Ford also receives additional information,
for example, location and vehicle data. See
FordPass Terms and Privacy Policy. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: To stop the connectivity device from
sharing this information, for example,
location and vehicle data, see your
Connectivity Settings through the FordPass
app. You may also remove the vehicle from
your FordPass account.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
connectivity technology, visit
www.FordConnected.com.
Note: If you plan to no longer use your
vehicle, for example, by selling or donating
it, remember to remove the vehicle from
your FordPass account. If you recently
purchased the vehicle and want to disable
connectivity, please contact the Ford
Customer Relationship Center through the
FordPass app or by using the e-mail address
on the local Ford website.
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Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system.
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www.FordConnected.com.
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
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For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
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WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: Never place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag.
Fleet Telematics Modem (If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect.
FordPass Connect (If Equipped)
With a FordPass Connect-equipped
vehicle, you can use FordPass to track your
vehicle’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. Message
and data rates may apply. Services may
be limited by mobile phone network
coverage area. For additional information,
refer to www.fordpass.com.
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
13
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing
Introduction
Using your Vehicle as an
Ambulance
If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. Ford urges ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877–840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, over-pressurized fuel and a
risk of spraying fuel, which could lead to
fires.
If your vehicle has the Ford Ambulance
Preparation Package, it will be indicated
on the Safety Compliance Certification
Label. The label is on the driver side door
pillar or on the rear edge of the driver door.
You can determine whether the
ambulance manufacturer followed Ford’s
recommendations by directly contacting
that manufacturer.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
14
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing
Introduction
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
15
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing
Environment
INSTRUMENT PANEL
E307562
Direction indicators. See Direction Indicators (page 52). Wiper lever. See
Windshield Wipers (page 49).
A
Information display control. See Information Display Control (page 48).B
Instrument cluster. See General Information (page 63).C
Gearshift lever. See Automatic Transmission (page 92).D
Auxiliary switches. See Auxiliary Switches (page 246).E
Audio unit. See Audio Unit (page 235).F
Passenger airbag deactivation indicator. See Driver and Passenger Airbags
(page 33).
G
Hazard flasher switch. See Hazard Flashers (page 141).H
Climate control. See Manual Climate Control (page 70).I
Ignition. See Ignition Switch (page 78).J
Horn.K
Steering wheel adjustment. See Adjusting the Steering Wheel (page 47).L
Cruise control. See Cruise Control (page 103).M
Lighting control. See Lighting Control (page 50).N
16
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing
At a Glance
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
17
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing
Child Safety
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Ford 2021 E-350 Owner's manual

Category
Cars
Type
Owner's manual
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