Toyota Highlander Owner's manual

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Foreword

Welcome to the growing group of value−conscious people who drive Toyotas. We are proud of the advanced engineering and

quality construction of each vehicle we build.

This Owner’s Manual explains the operation of your new Toyota. Please read it thoroughly and have all the occupants

follow the instructions carefully. Doing so will help you enjoy many years of safe and trouble−free motoring. For

important information about this manual and your Toyota, read the following pages carefully.

When it comes to service, remember that your Toyota dealer knows your vehicle very well and is interested in your complete

satisfaction. Your Toyota dealer will provide quality maintenance and any other assistance you may require.

If there is not a Toyota dealer near you, please call the following number:

U.S. OWNERS:

 When traveling in the U.S. mainland or Canada:

Toyota Customer Experience Center Toll−free:1−800−331−4331

 Hawaii:

Servco Automotive Customer Services Toll−free:1−888−272−5515

CANADIAN OWNERS:

 When traveling in Canada or the U.S. mainland:

Toyota Canada Customer Interaction Centre Toll−free:1−888−TOYOTA−8 or 1−888−869−6828

Please leave this Owner’s Manual in this vehicle at the time of resale. The next owner will need this information also.

All information and specifications in this manual are current at the time of printing. However, because of Toyota’s policy of

continual product improvement, we reserve the right to make changes at any time without notice.

Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may

find some explanations for equipment not installed on your vehicle.

Please access our websites for further information.

 The U.S. mainland www.toyota.com

 Hawaii www.toyotahawaii.com

 Canada www.toyota.ca

Motor Corporation.

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Important information about this manual

Safety and vehicle damage warnings

Throughout this manual, you will see safety and vehicle dam-

age warnings. You must follow these warnings carefully to

avoid possible injury or damage.

The types of warnings, what they look like, and how they are

used in this manual are explained as follows:

CAUTION

This is a warning against anything which may cause

injury to people if the warning is ignored. You are

informed about what you must or must not do in

order to reduce the risk of injury to yourself and

others.

NOTICE

This is a warning against anything which may cause

damage to the vehicle or its equipment if the warning

is ignored. You are informed about what you must or

must not do in order to avoid or reduce the risk of

damage to your vehicle and its equipment.

Safety symbol

When you see the safety symbol

shown above, it means: “Do not...”;

“Do not do this”; or “Do not let this

happen”.

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Important information about your Toyota

Occupant restraint systems

Toyota encourages you and your family to take the time to

read Section 1−3 of this Owner’s Manual carefully. In

terms of helping you understand how you can receive the

maximum benefit of the occupant restraint systems this

vehicle provides, Section 1−3 of this Owner’s Manual is

the most important Section for you and your family to

read.

Section 1−3 describes the function and operation concern-

ing seats, seat belts, SRS airbags and child restraint sys-

tems of this vehicle and some potential hazards you

should be aware of. These systems work together along

with the overall structure of this vehicle in order to provide

occupant restraint in the event of a crash. The effect of

each system can be enhanced when it is used properly

and together with other systems. No single occupant re-

straint system can, by itself, provide you or your family

with the equal level of restraint which these systems can

provide when used together. That is why it is important for

you and your family to understand the purpose and proper

use of each of these systems and how they relate to each

other.

The purpose of all occupant restraint systems is to help

reduce the possibility of death or serious injury in the

event of a collision. None of these systems, either individ-

ually or together, can ensure that there is no injury in the

event of collision. However, the more you know about

these systems and how to use them properly, the greater

your chances become of surviving an accident without

death or serious injury.

Seat belts provide the primary restraint to all occupants of

the vehicle, and every occupant of the vehicle should wear

seat belts properly at all times. Children should always be

secured in child restraint systems that are appropriate for

their age and size. SRS (Supplemental Restraint System)

airbags are, as their names imply, designed to work with,

and be supplemental to, seat belts and are not substitutes

for them. SRS airbags can be very effective in reducing

the risk of head and chest injuries by preventing contact of

the head and chest with interior portions of the vehicle.

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In order to be effective, the SRS airbags must deploy with

tremendous speed. The rapid deployment of the SRS air-

bags makes the SRS airbags themselves potential sources

of death or serious injury if an occupant is too close to an

airbag, or if an object or some part of his or her body has

been placed between the occupant and the airbag at the

time of deployment. This is just one example of how the

instructions in Section 1−3 of this Owner’s Manual will help

ensure proper use of the occupant restraint systems, and

increase the safety they can provide to you and your fami-

ly in the event of an accident.

Toyota recommends you to read the provisions in Section

1−3 carefully and refer to them as needed during your time

of ownership of this vehicle.

Event data recorder

Your vehicle has computers that monitor and control cer-

tain aspects of your vehicle. These computers assist in

driving and maintaining optimal vehicle performance. Be-

sides storing data useful for troubleshooting, there is a

system to record data in a crash or a near car crash

event. This is called an Event Data Recorder (EDR).

The SRS airbag sensor assembly contains the EDR. In a

crash or a near car crash event, this device may record

some or all of the following information:

 Engine speed

 Whether the brake pedal was applied or not

 Vehicle speed

 To what extent the accelerator pedal was depressed

 Position of the transmission selector lever

 Whether the driver and front passenger wore the seat

belts or not

 Driver’s seat position

 Front passenger’s occupant classification

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 SRS airbag deployment data

 SRS airbag system diagnostic data

If your vehicle is equipped with a vehicle stability control

(VSC) system, its Electronic Control Unit (ECU) may con-

tain another EDR. There are a variety of driving situations

which include activating the VSC under which the VSC

EDR will record certain information. The VSC EDR may

record some or all of the following information:

 Behavior of the vehicle

 Steering wheel angle

 Vehicle speed

 To what extent the accelerator pedal was depressed

 To what extent the brake pedal was applied

 To what extent the ECU controlled the condition of

the 4 wheels

 Vehicle stability control system diagnostic data

The information above is intended to be used for the

purpose of improving vehicle safety performance. Unlike

general data recorders, the EDR does not record sound

data such as conversation between passengers.

Toyota will not disclose the data recorded in an EDR to a

third party except when:

 An agreement from the vehicle’s owner (or the leas-

ing company for a leased vehicle) is obtained

 Officially requested by the police or other authorities

 Used as a defense for Toyota in a law suit

 Ordered by the court

However, if necessary Toyota will:

 Use the data for research on Toyota vehicle safety

performance

 Disclose the data to a third party for research pur-

poses without disclosing details of the vehicle owner,

and only when it is deemed necessary

 Disclose summarized data cleared of vehicle identifi-

cation information to a non−Toyota organization for

research purposes

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New vehicle warranty

Your new vehicle is covered by the following Toyota limited

warranties:

 New vehicle warranty

 Emission control systems warranty

 Others

For further information, please refer to the “Owner’s

Warranty Information Booklet” or “Owner’s Manual

Supplement”.

Your responsibility for

maintenance

It is the owner’s responsibility to make sure that the

specified maintenance is performed. Section 6 gives

details of these maintenance requirements. Also included

in Section 6 is general maintenance. For scheduled

maintenance information, please refer to the “Scheduled

Maintenance Guide” or “Owner’s Manual Supplement”.

Important health and safety

information about your Toyota

CAUTION

 WARNING: Engine exhaust, some of its constitu-

ents, and a wide variety of automobile compo-

nents contain or emit chemicals known to the

State of California to cause cancer and birth de-

fects and other reproductive harm. In addition,

oils, fuels and fluids contained in vehicles as

well as waste produced by component wear con-

tain or emit chemicals known to the State of

California to cause cancer and birth defects or

other reproductive harm.

 Battery posts, terminals and related accessories

contain lead and lead compounds. Wash your

hands after handling. Used engine oil contains

chemicals that have caused cancer in laboratory

animals. Always protect your skin by washing

thoroughly with soap and water.

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Accessories, spare parts and

modification of your Toyota

A wide variety of non−genuine spare parts and accessories

for Toyota vehicles are currently available in the market.

You should know that Toyota does not warrant these prod-

ucts and is not responsible for their performance, repair, or

replacement, or for any damage they may cause to, or

adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non−genuine

Toyota products. Modification with non−genuine Toyota

products could affect its performance, safety or durability,

and may even violate governmental regulations. In addi-

tion, damage or performance problems resulting from the

modification may not be covered under warranty.

Spark ignition system of your

Toyota

The spark ignition system in your Toyota meets all require-

ments of the Canadian Interference−Causing Equipment

Standard.

Installation of a mobile

two−way radio system

As the installation of a mobile two−way radio system in

your vehicle could affect electronic systems such as multi-

port fuel injection system/sequential multiport fuel injection

system, electronic throttle control system, cruise control

system, anti−lock brake system, traction control system,

vehicle stability control system, SRS airbag system and

seat belt pretensioner system, be sure to check with your

Toyota dealer for precautionary measures or special in-

structions regarding installation.

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Tires and loading on your

Toyota

Underinflated or overinflated tire pressure and the

excess load may result in the deterioration of

steering ability and braking ability, leading to an

accident. Check the tire inflation pressure periodi-

cally and be sure to keep the load limits given in

this Owner’s Manual. For details about tire inflation

pressure and load limits, see pages 383 and 310.

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your

Toyota contain explosive chemicals. If the vehicle is

scrapped with the airbags and pretensioners left as they

are, this may cause an accident such as fire. Be sure to

have the systems of the SRS airbag and seat belt preten-

sioner removed and disposed of by the qualified service

shop or by your Toyota dealer before you dispose of your

vehicle.

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On−pavement and off−road

driving tips

This vehicle belongs to the utility vehicle class. Utility ve-

hicles have a significantly higher rollover rate than other

types of vehicles. This vehicle will handle and maneuver

differently from an ordinary passenger car because it is

designed for off−road use also. In addition, this vehicle

has a higher ground clearance and center of gravity than

that of an ordinary passenger car. This vehicle design fea-

ture causes this type of vehicle to be more likely to rol-

lover. Failure to operate this vehicle correctly may result in

loss of control, accidents or vehicle rollover causing death

or serious injury. Be sure to read “Off−road vehicle precau-

tions” on page 288 in Section 2 and “Off−road driving pre-

cautions” on page 318 in Section 3.

Leak detection pump

This pump performs fuel evaporation leakage check. This

check is done approximately five hours after the engine is

turned off. So you may hear sound coming from under-

neath the luggage compartment for several minutes. It

does not indicate a malfunction.

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OPERATION OF INSTRUMENTS AND

CONTROLS

Overview of instruments and controls

Instrument panel overview 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Instrument cluster overview 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Indicator symbols on the instrument panel 11. . . . . . . . . . . . . . . . . . . . . .

SECTION 1− 1

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1. Side defroster outlets

2. Instrument cluster

3. Center vents

4. Electric moon roof switch and personal

lights

5. Garage door opener

6. Auxiliary boxes

7. Side vents

8. Power door lock switches

9. Power window switches

10. Glove box

11. Automatic transmission selector lever

12. Rear ashtray

13. Input terminal adapter

14. Power outlets

15. Cup holder

16. Container

17. Front ashtray

18. Audio remote control switches

19. Hood lock release lever

20. Parking brake pedal

21. Window lock switch

Instrument panel overview

Vehicles with rear seat entertainment system (view A)

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1. Side defroster outlets

2. Instrument cluster

3. Center vents

4. Electric moon roof switch and personal

lights

5. Garage door opener

6. Auxiliary boxes

7. Side vents

8. Power door lock switches

9. Power window switches

10. Glove box

11. Automatic transmission selector lever

12. Rear ashtray

13. Cup holder

14. Container

15. Power outlet

16. Front ashtray

17. Audio remote control switches

18. Hood lock release lever

19. Parking brake pedal

20. Window lock switch

Vehicles without rear seat entertainment system (view A)

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1. Headlight, turn signal and front fog

light switches

2. Wiper and washer switches

3. Emergency flasher switch

4. Clock

5. Front passenger’s seat belt reminder

light

6. Rear window and outside rear view

mirror defogger and windshield wiper

de−icer switch

7. Air conditioning controls

8. Audio system

9. “AIRBAG ON” and “AIRBAG OFF”

indicator lights

10. Snow mode button

11. Seat heater switches

12. Cigarette lighter

13. “TRAC OFF” switch

(two−wheel drive models)

14. Cruise control switch

15. Ignition switch

16. Tilt steering lock release lever

17. Tire pressure warning system reset

switch

Vehicles with manual air conditioning controls (view B)

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18. Power outlet (115 VAC) main switch

19. Rear heater main switch

20. Theft deterrent system/engine

immobilizer system indicator light

21. Power rear view mirror control switches

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1. Headlight, turn signal and front fog

light switches

2. Wiper and washer switches

3. Emergency flasher switch

4. Clock

5. Front passenger’s seat belt reminder

light

6. Air conditioning controls and

multi−information display

7. Rear window and outside rear view

mirror defogger and windshield wiper

de−icer switch

8. Audio system

9. “AIRBAG ON” and “AIRBAG OFF”

indicator lights

10. Snow mode button

11. Seat heater switches

12. Cigarette lighter

13. “TRAC OFF” switch

(two−wheel drive models)

14. Cruise control switch

15. Ignition switch

16. Tilt steering lock release lever

17. Tire pressure warning system reset

switch

Vehicles with automatic air conditioning controls (view B without navigation system)

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18. Power outlet (115 VAC) main switch

19. Rear heater main switch

20. Theft deterrent system/engine

immobilizer system indicator light

21. Power rear view mirror control switches

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1. Headlight, turn signal and front fog

light switches

2. Wiper and washer switches

3. Emergency flasher switch

4. Clock (See the separate “Navigation

System Owner’s Manual”.)

5. Front passenger’s seat belt reminder

light

6. Navigation system including air

conditioning controls (See the separate

“Navigation System Owner’s Manual”.)

7. Rear window and outside rear view

mirror defogger switch

8. Audio system (See the separate

“Navigation System Owner’s Manual”.)

9. “AIRBAG ON” and “AIRBAG OFF”

indicator lights

10. Snow mode button

11. Seat heater switches

12. Cigarette lighter

13. “TRAC OFF” switch

(two−wheel drive models)

14. Cruise control switch

15. Ignition switch

16. Tilt steering lock release lever

Vehicles with automatic air conditioning controls (view B with navigation system)

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17. Tire pressure warning system reset

switch

18. Power outlet (115 VAC) main switch

19. Rear heater main switch

20. Theft deterrent system/engine

immobilizer system indicator light

21. Power rear view mirror control switches

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1. Tachometer

2. Service reminder indicators and

indicator lights

3. Speedometer

4. Fuel gauge

5. Low fuel level warning light

6. Engine coolant temperature gauge

7. Trip meter reset knob

8. Odometer and two trip meters

9. Instrument panel light control knob

Instrument cluster overview

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