MediaMatrix nControl User manual

nControl Hardware Manual

Version 1.7.1.0

July 23, 2014

ii Version 1.7.1.0 July 23, 2014

Copyright notice

The information contained in this manual is subject to change without notice. Peavey Electronics is not liable for

improper installation or configuration. The information contained herein is intended only as an aid to qualified

personnel in the design, installation and maintenance of engineered audio systems. The installing contractor or end

user is ultimately responsible for the successful implementation of these systems.

All creative content in this manual, including the layout, art design, content, photography, drawings, specifications

& specifications subject to change without notice.

The ratc-server component is based in part on the work of the libwebsockets project: http://libwebsockets.org.

Prepared by Peavey Digital Research, 6 Elm Place, Eynsham, Oxford, OX29 4BD, UK.

Email:mmtechsuppo[email protected].

Scope

This guide describes how to physically install an nControl unit, connect it to a network and specify basic settings,

ready to use it with NWare.

July 23, 2014 Version 1.7.1.0 iii

Contents

Chapter 1 Important safety instructions ................................................................ 1

Safety warnings ........................................................................................................................................ 2

Chapter 2 Before you start ..................................................................................... 5

Important network considerations ............................................................................................................ 6

Power outage and surge protection ......................................................................................................... 6

Warranty Registration ............................................................................................................................... 6

Thank You! ............................................................................................................................................... 6

Chapter 3 Introduction to nControl ....................................................................... 7

Description ................................................................................................................................................ 8

Features.................................................................................................................................................... 8

Applications ............................................................................................................................................10

Example set up .......................................................................................................................................10

Front panel .............................................................................................................................................12

Rear panel ..............................................................................................................................................13

Chapter 4 Installing the nControl ........................................................................ 15

DHCP versus static IP ............................................................................................................................16

Installation procedure .............................................................................................................................16

Installing multiple Audio Science cards ..................................................................................................19

Chapter 5 Setting up the nControl unit ............................................................... 21

Introduction .............................................................................................................................................22

Using the Windows interface ..................................................................................................................23

Using the web interface ..........................................................................................................................30

Chapter 6 Maintaining the nControl unit ............................................................ 47

Viewing hardware status information .....................................................................................................48

Viewing firmware status information .......................................................................................................48

Rebooting or shutting down the unit .......................................................................................................48

Adding entries to the log manually .........................................................................................................48

Restarting the ControlManager application ............................................................................................49

Updating the firmware ............................................................................................................................49

Recovering the nControl unit if it stops functioning ................................................................................50

Using advanced recovery options ..........................................................................................................52

Appendix A Reference Information .................................................................... 55

Front panel connections .........................................................................................................................56

Rear panel connections ..........................................................................................................................57

RS-232 serial port pin outs .....................................................................................................................58

Mechanical specifications .......................................................................................................................59

Technical Support ...................................................................................................................................59

Warranty statement ................................................................................................. 61

July 23, 2014 Version 1.7.1.0 1

In This Chapter

Safety warnings ................................................................................................. 2

Chapter 1

Important safety instructions

Chapter 1 - Important safety instructions

2 Version 1.7.1.0 July 23, 2014

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Safety warnings

Warning: When using electrical products, basic cautions should always be followed,

including the following:

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any of the ventilation openings. Install in accordance with manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug

has two blades with one wider than the other. A grounding type plug has two blades and a

third grounding plug. The wide blade or third prong is provided for your safety. If the

provided plug does not fit into your outlet, consult an electrician for replacement of the

obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles, and the point they exit from the apparatus.

11. Only use attachments/accessories provided by the manufacturer.

12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold

with the apparatus. When a cart is used, use caution when moving the cart/apparatus

combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has

been spilled or objects have fallen into the apparatus, the apparatus has been exposed to

rain or moisture, does not operate normally, or has been dropped.

15. Never break off the ground pin. Write for our free booklet Shock Hazard and Grounding.

Connect only to a power supply of the type marked on the unit adjacent to the power

supply cord.

16. If this product is to be mounted in an equipment rack, rear support should be provided.

17. Note for UK only: If the colors of the wires in the mains lead of this unit do not

correspond with the terminals in your plug‚ proceed as follows:

a) The wire that is colored green and yellow must be connected to the terminal that is

marked by the letter E‚ the earth symbol‚

b) colored green or colored green and yellow.

c) The wire that is colored blue must be connected to the terminal that is marked with the

letter N or the color black.

d) The wire that is colored brown must be connected to the terminal that is marked with

the letter L or the color red.

nControl Hardware Manual

July 23, 2014 Version 1.7.1.0 3

18. This electrical apparatus should not be exposed to dripping or splashing and care should be

taken not to place objects containing liquids, such as vases, upon the apparatus.

19. The on/off switch in this unit does not break both sides of the primary mains. Hazardous

energy can be present inside the chassis when the on/off switch is in the off position. The

mains plug or appliance coupler is used as the disconnect device, the disconnect device

shall remain readily operable.

20. Exposure to extremely high noise levels may cause a permanent hearing loss. Individuals

vary considerably in susceptibility to noise-induced hearing loss, but nearly everyone will

lose some hearing if exposed to sufficiently intense noise for a sufficient time. The U.S.

Government’s Occupational Safety and Health Administration (OSHA) has specified the

following permissible noise level exposures:

Duration Per Day in Hours

Sound Level dBA, Slow

Response

8

90

6

92

4

95

3

97

2

100

1½

102

1

105

½

110

¼ or less

115

According to OSHA, any exposure in excess of the above permissible limits could result in

some hearing loss. Ear plugs or protectors to the ear canals or over the ears must be worn when

operating this amplification system in order to prevent a permanent hearing loss, if exposure is

in excess of the limits as set forth above. To ensure against potentially dangerous exposure to

high sound pressure levels, it is recommended that all persons exposed to equipment capable

of producing high sound pressure levels such as this amplification system be protected by

hearing protectors while this unit is in operation.

SAVE THESE INSTRUCTIONS!

July 23, 2014 Version 1.7.1.0 5

In This Chapter

Important network considerations ..................................................................... 6

Power outage and surge protection ................................................................... 6

Warranty Registration ....................................................................................... 6

Thank You! ....................................................................................................... 6

Chapter 2

Before you start

Chapter 2 - Before you start

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Important network considerations

This product is designed to operate on a network backbone or infrastructure. The

design, implementation and maintenance of this infrastructure is critical to correct

operation and performance of the product. Peavey Electronics Corp does not support

nor service network cabling, hubs, switches, patch bays, wall plates, connector

panels or any other type of network interconnect device. Please ensure that these

components and their associated installation techniques have been properly

designed and installed for audio and network applications.

Power outage and surge protection

We make the following recommendations for the power source:

 Use an uninterruptable power supply (UPS) to protect against power outages.

 Use a power surge protection device, such as a Surge-X (http://www.surgex.com). This

provides protection from destructive spikes, surges and inductive transients.

Warranty Registration

Please take a few minutes and fill out the warranty registration card. Although your warranty is

valid without the registration, the information you provide with the form is crucial to our

support group. It enables us to provide better service and customer support, and to keep you

informed of new product updates.

Tip: Refer to the warranty statement at the rear of this manual for details of what your

warranty includes and what the limitations are.

Thank You!

Thank you for purchasing this MediaMatrix product. It is designed to provide years of

trouble-free operation and high quality performance. We are confident that you will find this

product and other MediaMatrix products to be of the highest quality.

July 23, 2014 Version 1.7.1.0 7

In This Chapter

Description ........................................................................................................ 8

Features ............................................................................................................. 8

Applications ...................................................................................................... 10

Example set up .................................................................................................. 10

Front panel ........................................................................................................ 12

Rear panel ......................................................................................................... 13

Chapter 3

Introduction to nControl

Chapter 3 - Introduction to nControl

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Description

nControl is an industrial network PC server running ControlManager application software.

ControlManager provides a platform for MediaMatrix control systems. It can be custom

configured to monitor and control multiple NWare projects, consisting of NIONs, CABs,

amplifiers, and other devices. Additionally, it can also monitor and control 3rd party devices

using SNMP and execute Python scripts.

nControl supports RATC and PASHA protocols, allowing you to interact with an NWare

project via an Ethernet or serial connection.

After nControl has been installed and given initial configuration settings, it is managed using

NWare.

Notes:

 nControl units host projects for control and monitoring, but do not have any DSP

capability.

 The available functionality is controlled using an activation key. With this key, you can

create projects containing devices from the nControl Devices section of the devices tree.

Without the key, you cannot use these devices in your project, but it can contain nTouch

60 devices.

 Using all the capabilities of nControl requires a firm understanding of NWare, SNMP and

Python scripting.

Features

 Industrial server with dual core Pentium 1.8 GHz processor

 2 Gigabytes of memory

 Mirrored, redundant SATA HDDs

 Multiple PCI expansions slots

 Multiple exhaust fans

 Universal voltage redundant power supplies

 Six rear USB ports

 Two front USB ports

 One recessed front USB port for hardware key

 Two PS-2 ports for mouse and keyboard

 One VGA port

 Four serial ports

 Two Gigabit Ethernet ports

 four or eight additional Gigabit Ethernet ports available via expansion cards

 3U rack mountable case

 Supports SNMP, RATC, Python

 Allows control using different protocols over Ethernet or serial connections

 Software upgradable from within NWare or via a USB stick

 Runs Kiosk for control of NWare projects (hosted by the nControl or other MediaMatrix

devices on the network)

 Compatible with all NION models

nControl Hardware Manual

July 23, 2014 Version 1.7.1.0 9

 Compatible with NWare version 1.5.1 and later.

Chapter 3 - Introduction to nControl

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Applications

 airports and mass rapid transit (MRT) systems

 stadiums and arenas

 government and civic centers

 hotels and convention centers

 auditoriums

 performing arts centers and theaters

 courts of law

 houses of worship

 university campus and schools

 theme parks

 casino

 cruise ships.

Example set up

The diagram below shows a typical scenario where an nControl allows users to control a

number of amplifiers remotely. The project created in NWare on the laptop gives the Kiosk

users graphical controls for altering the volume, selecting an input source, or muting the audio

output, for example.

The nControl can also be used to monitor network devices, such a switches, via SNMP and

other protocols, and this information can then be made available to the system administrator.

nControl Hardware Manual

July 23, 2014 Version 1.7.1.0 11

The NION supplies audio to the amplifiers across the network, and complements the role of

the nControl in providing an overall audio management and networking solution.

Chapter 3 - Introduction to nControl

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Front panel

1. Front panel lock.

2. Holes for rack-mount bolts (not supplied).

3. Air Vent. Air intake vent provides fresh air flow to internal cooling system.

Do not block or obstruct this vent. Proper airflow must be maintained for proper

operation.

4. LED status window.

5. Recessed USB port. The port is recessed to allow the front panel to be closed when the

hardware key is inserted.

6. Hard disk drives.

7. Front panel lock.

8. USB ports.

Caution: The USB port for the hardware key is recessed, so that when the front panel is

closed, the hardware key does not get damaged. The other USB ports on the front panel are

not recessed and must not be used, otherwise you risk damaging the hardware key or the

port.

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July 23, 2014 Version 1.7.1.0 13

9. On/off switch.

10. Reset switch.

11. POWER LED. Lit green to show the unit is switched on.

12. LAN#1 LED. Indicates activity on LAN port #1.

13. LAN#2 LED. Indicates activity on LAN port #2.

Rear panel

1. Exhaust fans.

Do not block or obstruct the fan vents. Airflow must be maintained.

2. Monitor, keyboard and mouse ports. These devices are required for configuring certain

features of the device, as described later in the manual.

3. Male DB-9 connectors for general purpose RS-232 communications.

4. Ethernet port / local area connection 2. Female RJ-45. Transports control and

communications via Ethernet on Category 5e (CAT5e) cabling.

5. Ethernet port / local area connection 1. Female RJ-45. Transports control and

communications via Ethernet on Category 5e (CAT5e) cabling.

6. PCI expansion slots for inserting extra cards, including:

 AudioScience cards to allow the nControl to transfer audio data across a CobraNet

network.

 Multi-port Ethernet cards to allow a project to control devices on multiple separate

networks using RATC or SNMP.

7. Redundant power supplies with power sockets. To be used with supplied IEC power

cables.

Use only the supplied cables or an equivalent international version.

Chapter 3 - Introduction to nControl

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Note: You must connect both cables to the unit, otherwise a warning sound will be heard when

you switch the unit on. The system is designed to provide redundant power using two

independent power supplies.

July 23, 2014 Version 1.7.1.0 15

In This Chapter

DHCP versus static IP ....................................................................................... 16

Installation procedure ........................................................................................ 16

Installing multiple Audio Science cards ........................................................... 19

Chapter 4

Installing the nControl

Chapter 4 - Installing the nControl

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DHCP versus static IP

Notes:

 Care should be taken when choosing to use Dynamic Host Configuration Protocol

(DHCP), rather than a static IP address. DHCP mode is provided as a convenience when

using units in informal settings or for test purposes. A static IP address should always be

used when units are deployed in end-user installations. DHCP-obtained IP addresses

depend on a lease to be maintained by the DHCP server in order to keep an assigned IP

address. If the IP address lease is allowed to expire, there is a chance that the IP address

assigned to one or more units could be lost, changed or reassigned, resulting in the loss of

control or audio from a project.

 The network administrator should be able to give you a range of static (or fixed) IP

addresses to use for your project. When requesting these IP addresses, be sure to obtain

enough to cover each unit.

Installation procedure

It is very important that you read the installation procedure carefully before you attempt to

install an nControl unit.

Note: Do not turn the unit on until instructed to do so in the procedure below.

 To install an nControl unit into an equipment rack

1. Remove the unit from its packaging.

2. Remove all the other items from the packaging.

3. Check that you have all the items listed below:

 nControl unit

 2 IEC removable power supply line cords

 Green USB stick labeled nControl KEY (the hardware key – already inserted into a

USB port on the front of the unit)

 Red USB stick labeled nControl RESTORE (for recovering the nControl unit if it stops

functioning)

 User literature package.

If any of these items are missing, please contact your Authorized Peavey MediaMatrix

contractor/dealer.

If you intend to use NWare:Kiosk with the nControl unit, or you want to view status

information and change advanced Windows settings, you will also need a monitor,

keyboard and mouse.

Note: It is very important that you do not misplace the USB sticks. Ensure the green

hardware key remains inserted in the nControl unit and the red restore USB stick can be

found easily should you need to recover the unit.

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MediaMatrix nControl User manual

MediaMatrix nControl User manual

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