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HAIER
FRONT LOADING WASHING
MACHINE
Service Manual
PART # AC-8888-07
HAIER AMERICA TRADING, LLC
www.haieramerica.com
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Table Of Contents
Product Code Explanation And Series Introduction 3
Features 4
Specifications 5
Safety Caution 7
Installation 11
Names of Parts 13
Function 14
Troubleshooting 17
Circuit Wiring 24
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Product Code Explanation and Series Introduction
Model code rule description
Model identification
XQG50 – QF802
A, B, C, D, E, F.
A. Washing machine
B. Automatic
C. Drum style
D. Max washing capacity
E. Appearance symbol
F. Max spin speed: 800rpm
Examples
XQG50 - QF802
It represents QF series appearance with oval porthole push appearance and
handgrip opening door. Max washing capacity 11.0lb, 800rpm spin speed.
temperature is adjustive from 86ºF -194ºF.
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Features
● Washing Programs.
● Selecting-washing temperature according to the type of fabrics.
● Max spinning speed 800r/min.
● Max load 11.0lb.
● Stainless steel tub.
● No button spin.
● Spin speed switch: 500/800.
● Oval porthole appearance.
● Opening hand grip door.
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Specification
WASHING MACHINE MODEL XQG50-QF802
Free standing ●
Built under
Front F or Top T loader F
EAN code
Certification C-ETL
Features for use
Capacity lb 11
Drum volume lb 42
Spinning cycle rpm 800
Washing time (max) min 122
Residual dampness % 67
Other Features
Programs qty 14
Drying
Quick wash
Cold wash
Delicate and wool cycle ●
Special cashmere cycle
Temperature selection
Two speed selector
Variable spin
Setting for ½ load ●
Spin exclusion button ●
Rinse stop button
Extra rinse button
Automatic balancing
Self clean pump ●
Outer drum9stainless steel=s / plastic=p) S
Door (glass=g /plastic=p) G
Work top ●
Adjustable feet qty 4
Technical data
Voltage frequency WHz 110-120V-60Hz
Nominal power w 1100
Main fuse A 12
Water consumption I 76
Product dimensions
Height/ built under inch 33.4
Width inch 23.4
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Depth / with open door inch 21.6 / 38.1
Dimensions packed
Height inch 34.4
Width inch 25.9
Depth inch 23.9
Net weight lb 158.7
Gross weight lb 171.9
Container 40'HC
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Safety caution
1. A separate earthed socket is
required for the power supply.
After installation of the washing
machine the power plug must be
accessible during normal
operation.
2. Pull the plug and not the electric
cable when unplugging the washing
machine.
3. Fuses in the power circuit should
berate for 15A. Contact a washing
machine technician or a Haier
designated service point for power
cable replacement.
4. For your safety, dry your hands
before touching the washing machine
and wear appropriate footwear.
5. Do not use flammable detergents or
dry cleaning agents. Do not use
flammable sprays near the washing
machine. Do not remove or insert the
plug in the presence of flammable gas.
6. The door of the washing machine
becomes hot during the water heating
process. Avoid contact with the door
during the heating process. For safety,
keep children away from the washing
machine.
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7. Do not allow children to play with the
packing materials after unpacking.
8. Do not touch the inside of the door if
it is opened during the drying process.
9. The washing machine must not be
used in the open or in an area of high
humidity, as water droplets may form
on the electrical components. Air-dry
the appliance if the washing machine
components become wet.
10. The washing machine should be
placed in a well-ventilated area, leaving
a space between the appliance and
adjacent walls or furniture.
11. Keep away from heat sources and
direct sunlight to prevent plastic and
rubber components from ageing.
12. During installation, ensure that the
electric cable is not trapped by the
washing machine and damaged.
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● Use
1.Make sure that the washing machine
is securely connected to the water
supply. Take the necessary precautions
or contact the local service center if the
connection is poor or there is a water
leak.
2. After turning the power off, turn the
program knob clockwise to set the wash
cycle.
3. Never place heavy objects, e.g. a
heating appliance or water container, on
the top panel of the washing machine.
4. Do not wash foam rubber or similar
sponge materials.
5. Before washing, close zippers,
buttons, laces and repair damaged
areas. Underwear and small items
should be placed in a laundry bag or
pillowslip. Do not wash clothes
containing wire frames.
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6. Do not open the detergent dispenser
during the wash cycle.
7. The door is fitted with a self-locking
device and will only open 2-3 minutes
after the washing machine stops.
Do not force the door open. Do not
open the door when the water level
reaches the porthole.
8. After washing, turn off the tap to
prevent leaking; unplug the washing
machine and wipe clean the lower part
of the porthole.
9. Keep the door slightly open when the washing machine is not being used. Never
cover the machine with a plastic sheet.
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Installation
● Remove all the packing materials as shown in figure1 (including the foam base).
● Remove the packing screws as
shown in figure.2.
The packing bolts protect the
appliance from impact damage
during transportation. Follow the
steps below before using the
appliance.
1. Remove the rear panel of the
washing machine;
2. Remove the three packing bolts
from the rear panel of the washing
machine, the rubber hose and then
the shock absorption steel
Channel;
3. Refit the back plate;
4. Fill the holes left by the packing
bolts with plastic plugs.
Attention: The packing bolts and
rubber hose should be kept in a safe
place for later use)
● Adjusting the position of the
washing machine.
The washing machine is provided
with adjustable feet. Before use,
adjust the feet until the appliance is
level, as shown in figure 3.
Connecting Water Supply
Attach the end of the hose to your "water tap spigot”. Ensure the correct brass
end of the hose is attached to your water supply for proper fit (fig 5). Note that
the ends are different. Also ensure that you match up cold spigot cold connection
on machine (notice 'C' and "H" indications next to connection on machine.). Now
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connect hot to hot. If supply hose connection do not fit your spigot, try your local
home center to match up correct connections. Home centers also have "Y'
connectors and couplings which enable you to connect the machine to your
sink's faucet.
Connecting Drain / Waste hose
The drain hose must exhaust into a drainpipe of at least 1-1/2 in diameter drain into
a sink. Use "the goose neck" to hold the neck in place and to avoid water back up.
To avoid possible water back up, the drain hose must reach a height of at least "32"
and a recommended maximum height of "40" (fig 6). If the drain sink is less than 32
route the drain hose through the clip on the back of the machine.
The first time you use the machine, inspect carefully for leaks. If a leak occurs,
double-check your connections, and if possible call our service hotline for
assistance.
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Net Dimensions
Height: 33.4 inch / Width: 23.2 inch/ Depth: 21.6inch
Names of parts
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Function
Operating Instructions
1. Know your machine
This front load washing machine is probably different from the machine you have
used in the past. It uses less water and requires less detergent. Follow directions
on detergent packaging. We recommend low sub sing detergent made for front
load machines. You will probably use the machine several times before you find
the perfect amount of detergent needed for the amount of clothes you wash.
2. Detergent Compartments
The detergent compartment has three separate chambers (figure 7). "1" is for
pre-wash detergent. "2" is for wash detergent, "3" is for fabric softener, starch or
scents.
You can load pre-wash and wash detergents into compartments prior to starting
machine. Note; Do not use liquid detergents for pre-wash. Fabric softeners can
only be added during the final rinse cycle.
Front load machines use less water and require less detergent. The tumbling
action more effectively mixes clothes and consequently creates more sub sing.
We recommend a low sub sing detergent for best results. If you use regular
detergent, use less than the amount recommended on the package. You can
always add more. Over time, you will determine the amount right for you.
3. Water Level Selection
If you are only washing small or medium load, you may want to push the "Load"
button. This reduces water used in the rinse cycle by 50%.
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4. Spin Cycle Selection
If you want to extract more water from your clothes during the wash cycle, push
the "Spin" button out. Clothes will be drier when this option is selected. If you
don’t want to extract more water from your clothes using the spin cycle, push the
"Spin" button in. If this section is selected, only the excess water in the tub will
drain leaving the clothes wet.
5. Water Temperature
The water temperature is automatically set according to the program you select.
Within the cotton cycle, for 'Pre-wash", cold water is used. : “Normal" utilizes hot,
"Quick" utilizes warm and "Express" uses cold water.
Within the synthetic cycle, "Normal" utilizes warm water while "Quick" utilizes
cold water. In the wool cycle cold water is used.
6. Selecting "Wash Cycle"
Note: Always turn knob clockwise.
7. "Cycle Selector Knob"
Please not that the "Cycle Selector Knob" has different settings to accommodate
your laundering needs.
8. "Cotton Cycle"
Cotton cycle is the most often used cycle. For hot water and heavily soiled
garments, turn "Cycle Selector Knob' clockwise to the 'Normal' position (within
the "Cotton Cycle"). Optimum cleaning results from a combination of time and
temperature. Set on "Normal", the machine is designed to run for approximately
140 minutes.
For most of your tendering and for warm water, turn the "Cycle Selector Knob"
clockwise to the "Quick” position. The normal wash time is approximately 79
minutes.
For extremely soiled garments, some people like to utilize the "Pre-Wash" cycle.
This is accomplished by setting the "Cycle Selector Knob" to "Pre-Wash". The
machine will pre-wash in cold water and then go through the "Normal", 'Quick'
and ‘Express' wash cycles.
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9. Synthetic Cycle
The synthetic cycle provides a more gentle wash. Turn the "Cycle Selector Knob"
clockwise to "Normal" position within the synthetic cycle. Warm water will be
used on this setting. This cycle last approximately 73 minutes.
10. Wool or Delicate cycle
The wool or delicate cycle is the quickest of all three cycles. It utilizes cold water
and has slow agitation speed. The entire cycle lasts approximately 27 minutes.
When washing wool or delicate garments, spin water extraction is not available
because spinning can sometimes be rough on delicate garments and cause
damage and creasing. For this reason, the machine was designed to drain and
stop after the wash cycle. It will not spin your garments. For best results, remove
your garments and hang them to dry.
11. Operation Sequence
a. Load garments into machine.
b. Decide if water saver is desired and select accordingly.
c. Turn "Cycle Selector Knob" clockwise to desired wash cycle.
d. Add pre-wash detergent, laundry detergent or bleach as desired.
e. Push On/Off button.
f. Wash sequence will automatically complete.
g. When wash cycle is complete, the machine will shut off. At this time, turn off
the machine by pushing the "On/Off" button. If you are not around at the
completion of the cycle, push "On/Off" upon your return.
h. Remove garments from machine.
12. Casters
For your convenience, your machine comes with casters so you can move it
whenever you want to. Casters are located at the bottom front, right and left side
of the machine. Put both hands in a small gap where caster levers are located.
Simply pull them out toward you. When the machine moves to appropriate
location, just push caster levers back into position.
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Troubleshooting
Troubleshooting
A. The appliance is not working
Possible causes:
1.The socket is not the required one, or that connection is loose.
2.The door is not properly closed or the switch of micro delay in poor contact.
3.The plug wire of the motor is in poor contact, or the motor broken.
4.Malfunction of electronic module.
Troubleshooting
1.Check the socket and plug to make sure they are properly connected.
2.Check whether the micro delay switch is in good contact with" On-position". If
yes, insert the terminal firmly to provide good connection.
3.The electronic module controls the rotary speed and direction of the motor. In
case of failure, check the wiring or replace the electronic module.
B. Filling failure
Possible causes:
1.The switch of water supply is not opened or the water pressure is too low.
2.The door is not properly closed or the micro delay switch is in poor contact
3.The water electromagnetic valve is broken.
4.The plug wire of drainage pump is in poor contact.
5.The pressure switch is broken.
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Troubleshooting
Repeat the following steps.
1. Open the switch of water supply.
i. Check if the filling hose is twisted or blocked.
ii. Check whether the water electromagnetic valve is blocked.
iii. Check whether program is properly selected.
iv. Check whether the water supply pressure is too low.
2. Check if the door catch and the door lock are in good contact. If not, make
necessary adjustment, then check whether the micro delay switch is in good
contact with the "On-position".
3. Check whether the electromagnetic is in good contact with the "On-position".
Fasten it if necessary.
4. Blow on the pressure switch and "click, click" can be heard. Otherwise, replace
the pressure
C. No drainage
Possible causes
1. Improper installation
2. The drainage pump is broken.
Troubleshooting
Repeat the following steps.
1.Check whether the drainage pipe is twisted or blocked. The appropriate height
of the water drainage outlet should be from 2.62 to 3.28ft.
2.Check whether the program is properly selected.
3. Connect the power cable to the drainage pump to check whether the operation
is normal. If not, make necessary replacement.
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D. Unusual noise
Possible causes
I. The packing screws have been disassembled.
2. The washer is placed too near a wall.
3. The washer is loaded over the standard capacity (13.2 lb)
4. There is a foreign object other than fabrics in the washer.
5. The washer is not level standing.
6. Bolts or screws are loose.
7. The belt is loose.
8. Something is wrong with the triangle assembly.
Troubleshooting
1. Disassemble the packing screws.
2. Move the washer away from the wall.
3. Do not load the appliance more than the standard capacity.
4. Remove the foreign object.
5. Adjust the washer until it is leveled.
6. Tighten the bolts and screws.
i. Fastening bolts of vibration damper.
ii. Fastening bolts of balances
iii. Screws of water heating pipe.
7. Increase the tension of belt.
8. Replace the triangle assembly
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E. Ethel drum doesn't rotate; the spin speed is too high or too low
Possible causes
1. Either the belt tension is too low or the fastening bolts are loose.
2. The plug wire of motor is loose or the motor broken.
3. The capacitor is broken.
4. The electronic module is broken or is not properly plugged.
Troubleshooting
1. Adjust the tension of belt and tighten the screws.
2. Check whether the plug wire of motor is loose or whether the motor works
normally. If not, make necessary replacement.
3. Check whether the capacitor is good with a universal meter. If not, make
necessary replacement.
4. Replace the electronic module with a new one.
F. The water level is too high
Possible causes
1. Gas leakage at pressure system of water supply.
2. The pressure switch is broken.
Troubleshooting
1. Check whether the pipeline of the pressure system is blocked or there is gas
leakage.
The pressure system includes:
I. Gas-collecting valve
ii. Rubber pipe
iii. Pipe clip2. Blow on the pressure switch and "click, click" can be heard.
Otherwise, replace the pressure switch with a new one.
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